Crew Placement Agent Job Description [Updated for 2024]

crew placement agent job description

In the dynamic world of crew placement, the importance of a skilled Crew Placement Agent has never been more critical.

As the landscape of workforce management evolves, the demand for proficient professionals who can effectively match crew members with the right jobs, manage crew-related logistics, and ensure efficient crew operations heightens.

But let’s delve deeper: What is really expected from a Crew Placement Agent?

Whether you are:

  • A job aspirant trying to understand the core of this role,
  • A hiring manager aiming to define the perfect candidate,
  • Or simply interested in the intricacies of crew placement,

You’re in the right place.

Today, we present a customizable Crew Placement Agent job description template, tailored for effortless posting on job boards or career sites.

Let’s dive straight in.

Crew Placement Agent Duties and Responsibilities

Crew Placement Agents are responsible for managing, coordinating, and ensuring the smooth placement of crew members in various job roles within an industry such as the airline, maritime, or entertainment sectors.

They carry out a range of tasks and duties, including:

  • Reviewing, assessing, and handling applications from crew members for various roles
  • Screening and interviewing potential candidates to determine their suitability
  • Coordinating with departments to understand their crew requirement and workforce needs
  • Arranging and managing logistics for crew members, such as travel and accommodation arrangements
  • Maintaining detailed records of crew placements, contracts, and schedules
  • Ensuring all placements comply with industry regulations, safety standards, and company policies
  • Resolving any issues or concerns that may arise during the placement process
  • Providing support and assistance to crew members throughout their contracts
  • Developing and maintaining strong relationships with clients and crew members


Crew Placement Agent Job Description Template

Job Brief

We are seeking a meticulous and organized Crew Placement Agent to assist in the recruitment and placement of crew for various maritime and offshore positions.

The Crew Placement Agent will be responsible for identifying qualified candidates, conducting interviews, and coordinating placements onboard ships or offshore installations.

The ideal candidate will have a solid understanding of the maritime industry and relevant regulations, as well as excellent interpersonal and negotiation skills.

The Crew Placement Agent will play a crucial role in maintaining a steady supply of competent crew to ensure the smooth operation of our fleet.



  • Identify and recruit suitable candidates for various crew positions
  • Conduct interviews and assess candidate qualifications
  • Coordinate and manage crew changes and placements
  • Maintain up-to-date knowledge of maritime regulations and labor laws
  • Work closely with ship management and offshore installations to determine crewing needs
  • Maintain detailed records of crew placements and rotations
  • Provide support and assistance to crew on employment and welfare matters
  • Ensure compliance with all company policies and maritime regulations
  • Develop and maintain positive relationships with clients and crew members
  • Handle any disputes or grievances professionally and in accordance with company policy



  • Proven experience in crew recruitment or placement, preferably in the maritime industry
  • Knowledge of relevant maritime regulations and labor laws
  • Strong interpersonal and negotiation skills
  • Ability to work under pressure and handle multiple tasks simultaneously
  • Excellent organizational and record-keeping skills
  • Proficiency in using recruitment software and databases
  • Good problem-solving abilities
  • Bachelor’s degree in Human Resources or related field preferred



  • 401(k)
  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off
  • Training and professional development opportunities


Additional Information

  • Job Title: Crew Placement Agent
  • Work Environment: Office setting with occasional travel to ports or onboard ships for crew changeovers.
  • Reporting Structure: Reports to the Crewing Manager.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: $50,000 minimum to $70,000 maximum
  • Location: [City, State] (specify the location or indicate if remote)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].


What Does a Crew Placement Agent Do?

Crew Placement Agents primarily work for shipping companies, cruise lines, airlines, or agencies that specialize in providing crew members for various roles.

They are responsible for the recruitment, selection, and placement of crew members on different ships, aircraft, or other transport vessels.

This includes identifying potential candidates, conducting interviews, and coordinating the hiring process.

Crew Placement Agents work closely with the management of the ships or airlines to understand the specific crew requirements.

They also have to ensure that all crew members have the necessary training, certifications, and licenses to perform their duties.

In addition, they monitor the performance of crew members and handle any issues or disputes that might arise.

They also maintain records and ensure compliance with all relevant laws and regulations.

Furthermore, Crew Placement Agents are often responsible for arranging transportation and accommodation for crew members, managing their contracts, and taking care of other administrative tasks related to crew placement.

They are the point of contact between the crew members and the management, addressing any concerns or queries that either party might have.

They play a crucial role in ensuring that ships, planes, and other vessels are staffed with competent and qualified crew members.


Crew Placement Agent Qualifications and Skills

A proficient Crew Placement Agent should possess the following skills and qualifications to perform their role effectively:

  • Excellent communication skills to interact clearly and effectively with clients and crew members. This includes being able to understand requirements and convey information effectively.
  • Strong interpersonal skills to build and maintain positive relationships with clients, crew members and other industry stakeholders.
  • Exceptional organization skills to manage multiple placements, track crew availability and maintain updated records.
  • Problem-solving skills to resolve issues related to crew placements, such as schedule conflicts or last-minute changes.
  • Good knowledge of the industry and crew roles to ensure that the right personnel are placed in suitable positions.
  • Attention to detail to ensure that all placement contracts are accurate and comply with industry regulations and standards.
  • Ability to work under pressure and in fast-paced environments to meet tight deadlines and handle unexpected situations.
  • Customer service skills to handle inquiries, provide information and ensure client satisfaction.
  • Proficiency with recruitment software and databases, as well as basic office software such as word processors and spreadsheets.


Crew Placement Agent Experience Requirements

Crew Placement Agents generally need at least 2 to 3 years of experience in a related role such as Recruitment Agent or Talent Acquisition Specialist in a maritime or aviation setting.

This gives them the practical experience and industry knowledge needed to effectively identify and place suitable crew members.

Prior experience in a crew management role can also be beneficial as this gives them a strong understanding of crew logistics, legal compliance, and labor regulations.

This also provides experience in handling responsibilities such as arranging travel, managing contracts, and ensuring crew welfare.

Candidates with more than 5 years of experience are often considered for senior or supervisory roles within the agency.

These individuals usually have a solid history in maritime or aviation recruitment, combined with a strong network of industry contacts.

In addition to job experience, fluency in multiple languages can be an asset for Crew Placement Agents, as they frequently deal with international crew members.


Crew Placement Agent Education and Training Requirements

Crew Placement Agents usually possess a bachelor’s degree in human resources, business administration, or a related field.

They should have a solid understanding of labor laws and hiring practices, which are often included in the coursework of these degree programs.

In addition to formal education, many Crew Placement Agents gain experience by starting in entry-level HR or administrative roles where they learn about recruitment, interviewing, and hiring processes.

Furthermore, some positions may require knowledge or certification in specific industries, such as maritime or aviation, depending on the type of crew being placed.

Moreover, Crew Placement Agents need to have excellent communication skills, the ability to handle stress and to make quick decisions, all of which can be enhanced through additional courses or on-the-job training.

Although not required, certification as a Professional in Human Resources (PHR), or a similar credential, can demonstrate commitment to the field and can enhance employment opportunities.

Continual professional development is also encouraged, as the field of human resources and labor regulations frequently changes.


Crew Placement Agent Salary Expectations

A Crew Placement Agent can expect to earn an average salary of $42,000 (USD) per year.

However, this salary can fluctuate depending on factors such as the agent’s experience in the industry, the size and type of vessels they place crew members on, and the geographical location of their employment.


Crew Placement Agent Job Description FAQs

What skills does a Crew Placement Agent need?

Crew Placement Agents need to possess excellent communication and interpersonal skills to effectively liaise between crew members and employers.

They should have strong organizational and multitasking abilities to handle various tasks such as recruiting, interviewing, and coordinating placements.

Knowledge of maritime laws and regulations, as well as the ability to work under pressure, are also crucial skills for this role.


Do Crew Placement Agents need a degree?

While a specific degree isn’t necessary for a Crew Placement Agent, having a background in human resources, business administration, or a related field can be beneficial.

Some companies may require prior experience in a maritime environment or a thorough understanding of the shipping industry.

Above all, a Crew Placement Agent needs to have an excellent understanding of the requirements for various crew roles and the ability to match these with the skills and qualifications of potential candidates.


What should you look for in a Crew Placement Agent resume?

A strong Crew Placement Agent resume should showcase prior experience in crew management, recruitment, or similar roles.

Proficiency in using recruitment software and databases, as well as a track record in successfully placing crew members, is highly desirable.

Additionally, knowledge of maritime industry trends, laws, and regulations, coupled with excellent communication and negotiation skills, should be evident in the resume.


What qualities make a good Crew Placement Agent?

A good Crew Placement Agent is proficient at building and maintaining relationships, both with employers and prospective crew members.

They should be detail-oriented, with the ability to manage multiple tasks simultaneously.

They need to have a comprehensive understanding of the shipping industry and its requirements, along with solid negotiation and problem-solving abilities.

Integrity and confidentiality are also important qualities, as they often handle sensitive personal information.


What are the challenges in hiring a Crew Placement Agent?

Hiring a Crew Placement Agent can be challenging due to the specific industry knowledge required for this role.

It can be difficult to find candidates with the right mix of skills, including a strong understanding of the maritime industry, recruitment experience, and exceptional communication abilities.

Plus, it’s important to find a candidate who can cope well under pressure, make informed decisions quickly, and manage sensitive information with integrity.



And there you have it.

Today, we delved into the exciting world of a crew placement agent.

And guess what?

It’s not just about filling positions.

It’s about orchestrating the perfect team, one crew member at a time.

With our handy crew placement agent job description template and real-world examples, you’re ready to cast your net.

But why stop there?

Immerse yourself further with our job description generator. It’s your next step to meticulously-curated job listings or refining your resume to perfection.


Every crew member is a piece of the bigger puzzle.

Let’s create that perfect team. Together.

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