Dental Equipment Sales and Maintenance Job Description [Updated for 2025]

dental equipment sales and maintenance job description

In the era of advanced healthcare technology, the role of Dental Equipment Sales and Maintenance professionals has become increasingly significant.

As dental technology continues to evolve, the demand for skilled professionals who can sell, service, and maintain this specialized equipment is intensifying.

But let’s delve deeper: What’s really expected from a Dental Equipment Sales and Maintenance professional?

Whether you are:

  • A job seeker trying to understand the nuances of this role,
  • A hiring manager outlining the perfect candidate,
  • Or simply interested in the intricacies of dental equipment sales and maintenance,

You’re in the right place.

Today, we present a customizable Dental Equipment Sales and Maintenance job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Dental Equipment Sales and Maintenance Duties and Responsibilities

Individuals in the role of Dental Equipment Sales and Maintenance are crucial to ensuring that dental professionals have the necessary equipment to carry out their duties effectively.

They both sell dental equipment to dental practices and maintain the equipment to ensure its optimal functionality.

Their duties and responsibilities include:

  • Understanding the range of dental equipment and supplies to be able to advise customers accurately
  • Meeting with prospective clients, which may include dental practices and hospitals, to sell dental equipment
  • Providing customers with quotes for dental equipment and negotiating contracts
  • Performing routine maintenance on dental equipment to ensure it functions correctly
  • Responding to and resolving any issues or malfunctions with the dental equipment
  • Consulting with dental professionals to understand their specific equipment needs
  • Staying updated about the latest developments and technologies in dental equipment
  • Providing training and demonstrations to users on how to use the equipment properly and safely
  • Maintaining accurate records of sales, contracts, and maintenance schedules
  • Ordering and managing inventory of dental equipment and supplies

 

Dental Equipment Sales and Maintenance Job Description Template

Job Brief

We are seeking a dedicated and knowledgeable Dental Equipment Sales and Maintenance specialist to join our team.

Your responsibilities will include selling dental equipment to clients, providing maintenance and troubleshooting services, and ensuring complete customer satisfaction.

Our ideal candidate is someone with a background in dental equipment and strong customer service skills.

Knowledge about the latest dental technologies and an ability to explain complex concepts in an easy-to-understand manner is crucial.

Ultimately, the Dental Equipment Sales and Maintenance specialist is responsible for ensuring that all dental equipment sold is of high quality, functions effectively and meets the needs of our clients.

 

Responsibilities

  • Sell dental equipment to clients, while building and maintaining strong client relationships.
  • Provide maintenance services for dental equipment, including routine checks and repairs.
  • Educate clients about equipment features, usage, and maintenance.
  • Identify client needs and recommend suitable dental equipment.
  • Handle client inquiries and complaints professionally and promptly.
  • Stay current with the latest dental technologies and industry trends.
  • Prepare and present sales reports.
  • Collaborate with team members to achieve sales targets.
  • Ensure all dental equipment complies with safety and quality standards.

 

Qualifications

  • Proven work experience in Dental Equipment Sales, Dental Technology or a related field.
  • Strong knowledge of dental equipment and its applications.
  • Excellent customer service and communication skills.
  • Ability to explain complex equipment features in a simple way.
  • Proficiency in sales techniques and strategies.
  • Technical skills to perform maintenance and repairs on dental equipment.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent; a degree in Dental Technology or a related field is a plus.

 

Benefits

  • 401(k)
  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off
  • Professional development opportunities
  • Commission on sales

 

Additional Information

  • Job Title: Dental Equipment Sales and Maintenance Specialist
  • Work Environment: This role involves travel to dental offices and clinics for equipment sales and maintenance.
  • Reporting Structure: Reports to the Sales Manager or Team Leader.
  • Salary: Salary is based on experience and qualifications, with commission on sales. Market and business considerations also apply.
  • Pay Range: $45,000 minimum to $75,000 maximum, plus commissions
  • Location: [City, State] (specify the location or indicate if travel is required)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Dental Equipment Sales and Maintenance Do?

A Dental Equipment Sales and Maintenance professional typically works for companies that manufacture or distribute dental tools and machinery.

They can also work as independent sales representatives or repair technicians.

Their primary role is to sell various types of dental equipment to dental offices, clinics, and hospitals.

This includes everything from dental chairs and lights to imaging systems and sterilization equipment.

In order to effectively sell these products, they must have a deep understanding of their features, benefits, and usage.

They often conduct product demonstrations, answer client queries, and provide product training to dental staff.

Their maintenance role involves ensuring that the sold dental equipment operates optimally and safely.

They may conduct regular inspections, perform repairs, and provide preventative maintenance services.

They must keep abreast of the latest technologies and advancements in dental equipment and have the ability to explain complex technical details in a way that’s easy for non-technical individuals to understand.

They are responsible for building strong relationships with customers, understanding their needs and challenges, and providing solutions that meet those needs.

They often collaborate closely with manufacturers and engineers to provide feedback from customers and help improve product design and functionality.

Their ultimate goal is to ensure customer satisfaction by providing high-quality products and excellent after-sales service.

 

Dental Equipment Sales and Maintenance Qualifications and Skills

For the role of Dental Equipment Sales and Maintenance, the necessary qualifications and skills are:

  • Knowledge about dental equipment and machinery to assist customers in making the right buying decisions.
  • Technical skills to understand the working and components of different dental equipment, perform routine maintenance checks and identify technical faults.
  • Excellent communication skills to explain product features, specifications, and pricing to potential customers and to liaise with manufacturers for technical support.
  • Strong customer service skills to build long-term relationships with dental practices and clinics, ensuring customer satisfaction and repeat business.
  • Sales skills to promote products, negotiate deals and close sales, while aiming to exceed sales targets.
  • Problem-solving skills to diagnose issues with dental equipment, recommend suitable solutions or replacements, and ensure that equipment functions optimally.
  • Administrative skills for managing records of sales, client interactions, and equipment maintenance schedules.

 

Dental Equipment Sales and Maintenance Experience Requirements

Entry-level candidates for Dental Equipment Sales and Maintenance roles typically need 1 to 2 years of experience in a related field, often through an internship or part-time role in medical equipment sales or maintenance.

This experience should familiarize them with a range of dental equipment, as well as the associated repair and maintenance procedures.

Candidates with more than 3 years of experience may have gained their skills and knowledge through roles such as Dental Equipment Technician, Sales Representative, or Equipment Maintenance Engineer.

In these positions, they may have developed a deeper understanding of the different types of dental equipment, their functions, common technical issues, and preventative maintenance techniques.

Those with over 5 years of experience in Dental Equipment Sales and Maintenance often have some form of leadership experience in their past roles.

They may have overseen the operations of a sales or maintenance team, directed the implementation of sales strategies, or managed relationships with dental clinics and hospitals.

Such candidates are typically prepared for managerial positions or team-lead roles within the industry.

Advanced experience in this field also includes the ability to train others, troubleshoot complex technical issues, and manage large-scale equipment installations or repair projects.

Additional qualifications may include a background in dental technology or a related field, as well as certifications from recognized dental or medical equipment organizations.

 

Dental Equipment Sales and Maintenance Education and Training Requirements

Individuals in the field of Dental Equipment Sales and Maintenance typically have a minimum of a high school diploma or equivalent, although an associate’s or bachelor’s degree in dental technology, engineering, biomedical technology, or a related field is often preferred.

They need to have comprehensive knowledge about various dental equipment like dental chairs, imaging equipment, sterilizers etc.

This could be achieved through specialized courses or on-the-job training.

Those in sales roles should also have some background in business, sales, or marketing.

Communication skills are critical in this role, as they must be able to explain complex technical information to customers who may not have a technical background.

For maintenance roles, practical skills and a technical background are essential.

Experience or training in equipment repair, especially biomedical equipment, can be very useful.

Some positions may require certification, such as the Certified Dental Technician (CDT) or Certified Biomedical Equipment Technician (CBET) designation.

Ongoing education and training are often necessary in this field due to the constant advances in dental technology.

This could be in the form of workshops, seminars, or continuing education courses.

Having relevant experience, advanced degrees, and/or certification may improve job prospects and indicate a candidate’s commitment to the field.

 

Dental Equipment Sales and Maintenance Salary Expectations

The average salary for a Dental Equipment Sales and Maintenance role is $52,107 (USD) per year.

However, this amount can fluctuate based on factors such as years of experience, location, and the specific company one is employed by.

 

Dental Equipment Sales and Maintenance Job Description FAQs

What skills does a Dental Equipment Sales and Maintenance professional need?

Professionals in this role need strong mechanical skills for equipment maintenance and repair.

They must also have a good understanding of dental equipment and its uses.

Sales skills are essential for promoting and selling equipment to dental practices.

Good communication and customer service skills are also needed to deal with clients and understand their needs.

 

Do Dental Equipment Sales and Maintenance professionals need a degree?

A degree is not typically required, but having one in a field such as biomedical engineering or related discipline may be beneficial.

However, training or experience in dental equipment maintenance, repair, and sales is necessary.

Some roles may require certification in equipment repair and maintenance.

 

What should you look for in a Dental Equipment Sales and Maintenance professional’s resume?

Look for previous experience in a similar role, including experience with the types of dental equipment your company sells or maintains.

Certification in equipment repair, if required for the role, should also be listed.

Sales and customer service experience is a plus, as are mechanical skills and experience.

 

What qualities make a good Dental Equipment Sales and Maintenance professional?

Good Dental Equipment Sales and Maintenance professionals are detail-oriented and mechanically inclined, with a solid understanding of the dental industry.

They should have strong customer service skills and the ability to communicate effectively with clients.

They should also be reliable and able to work independently, since they may need to visit dental practices for maintenance and repairs.

 

What are the daily duties of a Dental Equipment Sales and Maintenance professional?

Daily duties may include visiting dental practices to install, maintain, or repair equipment, answering client questions about equipment use and maintenance, and selling dental equipment.

They may also need to troubleshoot equipment problems and provide technical support to clients.

Additionally, they may have administrative tasks, such as maintaining records of sales and service visits.

 

Conclusion

And there you have it.

Today, we’ve demystified what it truly means to work in dental equipment sales and maintenance.

Surprise, surprise?

It’s not just about selling equipment.

It’s about fostering oral health, one piece of dental equipment at a time.

With our comprehensive dental equipment sales and maintenance job description template and real-life examples, you’re fully equipped to make your next career leap.

But why limit yourself?

Go further with our job description generator. It’s your go-to tool for crafting precision-tailored job listings or enhancing your resume to utmost perfection.

Remember:

Every piece of dental equipment is a part of a larger mission.

Let’s promote oral health. Together.

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