Director of Golf Operations Job Description [Updated for 2025]

In the dynamic world of golf, the role of Director of Golf Operations has never been more pivotal.

As golf courses evolve and innovate, the demand for skilled professionals who can manage, develop, and enhance our golf operations continues to rise.

But let’s delve deeper: What’s truly expected from a Director of Golf Operations?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager mapping out the perfect candidate,
• Or simply fascinated by the intricate aspects of golf operations management,

You’ve come to the right place.

Today, we introduce a comprehensive Director of Golf Operations job description template, tailored for effortless posting on job boards or career sites.

Let’s dive right in.

Director of Golf Operations Duties and Responsibilities

Directors of Golf Operations oversee all aspects of a golf course or club’s operations, including maintenance of the course, staff management, golf instruction, and customer service.

They are responsible for ensuring that the course and club run smoothly, efficiently, and profitably.

Their duties and responsibilities include:

• Overseeing the daily operations of the golf course and club, including course maintenance, pro shop operations, golf instruction, and customer service
• Developing and implementing policies and procedures to ensure efficient and profitable operations
• Managing staff, including hiring, training, and scheduling
• Developing and managing budgets for golf operations and associated activities
• Ensuring that the course meets all necessary safety and cleanliness standards
• Coordinating golf tournaments and events, including scheduling, registration, and post-event analysis
• Working with other department heads to promote and market the golf course and club
• Monitoring course usage and customer feedback to make necessary improvements
• Purchasing equipment and supplies necessary for golf operations
• Ensuring compliance with all local, state, and federal regulations related to golf operations

 

Director of Golf Operations Job Description Template

Job Brief

We are seeking a seasoned Director of Golf Operations to oversee all aspects of our golf facility.

The Director of Golf Operations will manage the golf shop operations, golf course maintenance, and tournament scheduling.

Your key responsibilities will include promoting golf memberships, training staff, and ensuring excellent customer service.

The successful candidate will have a thorough understanding of golf course operations, a customer service orientation, and the ability to manage a diverse team of employees.

 

Responsibilities

• Oversee all golf operations including the pro shop, course maintenance, and tournaments.
• Develop strategies to promote golf memberships and increase revenue.
• Ensure the highest standards of customer service are met by staff.
• Manage golf course maintenance and ensure the course is in excellent condition.
• Coordinate golf tournaments and other special events.
• Provide golf lessons and clinics as needed.
• Prepare budgets and manage expenses.
• Recruit, hire, train, and evaluate staff.
• Stay updated with latest developments in the golf industry.

 

Qualifications

• Proven experience as a Director of Golf Operations or similar role.
• Extensive knowledge of golf course operations and maintenance.
• Excellent customer service and interpersonal skills.
• Strong leadership and team management abilities.
• Ability to develop and implement strategic plans and budgets.
• Proficient in relevant software applications.
• Certification from a recognized Golf Professional organization is preferred.
• Bachelor’s degree in Business Management, Sports Management or related field.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Director of Golf Operations
• Work Environment: Golf course setting with some office work. Some weekend and holiday work may be required.
• Reporting Structure: Reports to the General Manager or Club Owner.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $70,000 minimum to $100,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Director of Golf Operations Do?

A Director of Golf Operations typically works for golf clubs, resorts, or sports facilities where golf is a major feature.

They may also be employed by organizations that host professional golfing events.

Their primary role is to oversee the entire operation of the golf course or facility.

They manage golf operations staff, including golf pros, greenskeepers, and other support staff.

They are responsible for planning, organizing, and directing all of the services of the golf operations, including managing and maintaining golf course properties, golf instruction programs, tournaments, and special events.

Additionally, they ensure compliance with all local, state, and federal laws and regulations related to golf operations and facilities.

Budgeting and financial management are also key responsibilities.

They monitor expenses and revenue, implement cost control measures, and develop strategies for enhancing profitability.

Furthermore, the Director of Golf Operations is responsible for ensuring that the golf course and facilities are well-maintained, safe, and attractive to members and guests.

They also ensure the highest level of customer service is provided at all times.

They may also be involved in marketing and promotional activities to attract new members and increase the visibility and reputation of the golf course or facility.

Regular interaction with golf course members and guests to gather feedback and ensure satisfaction is also an integral part of their job.

 

Director of Golf Operations Qualifications and Skills

A Director of Golf Operations should have skills and qualifications that align with the job description, such as:

• Knowledge about golf course operations, including grounds maintenance, golf instruction, and retail operations.
• Strong leadership and management skills to oversee the operations staff, golf professionals, and course maintenance teams.
• Excellent customer service skills to ensure a high-quality experience for all members and guests of the golf course.
• Financial acumen to manage budgets, set pricing for memberships and services, and ensure profitability of the operations.
• Interpersonal skills to build relationships with members, guests, employees, and community stakeholders.
• Communication skills to clearly articulate the vision and operational strategy of the golf course to the team and stakeholders.
• Problem-solving skills to quickly address any issues or challenges that may arise in the operation of the golf course.
• Knowledge of golf rules and etiquette, and the ability to enforce these among members and guests.
• Ability to plan and execute golf tournaments and other events at the club.

 

Director of Golf Operations Experience Requirements

Candidates for the position of Director of Golf Operations typically require several years of experience, often around 5 to 10 years, within the golf industry.

This can include roles such as Golf Course Manager, Golf Pro, or Golf Course Superintendent.

In these roles, they would have gained significant knowledge of golf operations, customer service, and business management.

They must also demonstrate a thorough understanding of golf rules and regulations, golf course maintenance, and tournament operations.

Entry-level candidates may be considered if they possess a combination of relevant education and some experience in the golf industry.

This experience can be acquired through roles such as Assistant Golf Pro or Golf Course Maintenance Staff.

In addition, candidates with more than 10 years of experience often possess a high level of leadership and strategic planning skills.

They may have held senior or director-level roles at a golf club or resort and have experience managing large teams and budgets.

Furthermore, due to the complex nature of this role, some employers may prefer candidates with a degree in Sports Management, Business Management, or a related field.

This education, combined with their experience, will equip them with the necessary skills to effectively manage golf operations.

 

Director of Golf Operations Education and Training Requirements

A Director of Golf Operations typically holds a bachelor’s degree in sports management, business administration, or a related field.

They should have a deep understanding of the game of golf, including its rules and etiquette.

Therefore, extensive experience playing the game, as well as coaching or teaching, is often required.

A strong business and management background is necessary as the role involves overseeing the golf club’s operations, budget, and staff.

Prior experience in managerial roles, particularly in sports or hospitality, would be beneficial.

Many professional associations offer certification programs, such as the Certified Club Manager (CCM) from the Club Management Association of America (CMAA) or the PGA Certified Professional Program from the Professional Golfers’ Association (PGA).

These certifications, though not always required, can significantly enhance the credibility of a candidate.

In some cases, a master’s degree in sports administration, business administration, or hospitality management can provide additional training for more significant management responsibilities and may improve promotional opportunities.

As the Director of Golf Operations is a leadership role, soft skills such as communication, problem-solving, and team management are also crucial for success in this position.

 

Director of Golf Operations Salary Expectations

The average salary for a Director of Golf Operations is approximately $82,486 (USD) per year.

However, this amount may vary based on experience, the prestige of the golf facility, the geographic location of the facility, and the director’s responsibilities within the operation.

 

Director of Golf Operations Job Description FAQs

What skills does a Director of Golf Operations need?

A Director of Golf Operations should possess strong leadership and management skills to effectively oversee golf operations and staff members.

They should have excellent communication and interpersonal skills to interact with staff, members, and visitors.

Familiarity with golf course operations, including golf course maintenance and golf rules, is important.

Business skills such as budgeting, marketing and strategic planning are also beneficial in this role.

 

Do Directors of Golf Operations need a degree?

While not always required, many Directors of Golf Operations hold a bachelor’s degree in Business Administration, Sports Management, or a related field.

Some may also have a professional certification from a recognized golfing association or body.

Prior experience in golf operations management is typically necessary.

 

What should you look for in a Director of Golf Operations resume?

A Director of Golf Operations resume should demonstrate solid experience in golf operations management.

This includes overseeing golf programs, managing staff, and ensuring the maintenance of golf courses.

A successful candidate will also exhibit strong leadership and organizational skills, financial acumen, and a comprehensive understanding of the game of golf.

A professional certification or a degree in a relevant field is a plus.

 

What qualities make a good Director of Golf Operations?

A good Director of Golf Operations should have a passion for the game of golf and a deep understanding of golf operations.

They should demonstrate strong leadership skills, excellent interpersonal and communication abilities, and sound business acumen.

The ability to manage budgets, develop strategic plans, and motivate staff are also key qualities.

 

Is it difficult to hire a Director of Golf Operations?

Hiring a Director of Golf Operations can be challenging as it requires finding a candidate with a unique combination of business acumen, management skills, and a deep understanding of golf.

However, with a comprehensive hiring process and clear job description, it is possible to find the right candidate for the role.

 

Conclusion

And there you have it.

Today, we’ve revealed the essence of what it truly means to be a Director of Golf Operations.

Surprise, surprise?

It’s not just about teeing off.

It’s about orchestrating the perfect golf experience, one stroke at a time.

With our comprehensive Director of Golf Operations job description template and real-world examples, you’re all geared up to take the next step.

But why hit the pause button?

Dive further with our job description generator. It’s your next step to creating precisely tailored job listings or finessing your resume to perfection.

Remember:

Every golf stroke contributes to the overall experience.

Let’s shape that experience. Together.

How to Become a Director of Golf Operations (Complete Guide)

Top-Shelf Careers: The Most Prestigious Jobs in High Demand

The Unwavering: Jobs That Hold Strong in Economic Turmoil

The Moan-Worthy Mentions: The Most Hated Jobs Out There

The Surprising Truth: Jobs With the Lowest Pay – Is Yours One of Them?