Disability Services Manager Job Description [Updated for 2025]

In our increasingly inclusive society, the role of a Disability Services Manager is more crucial than ever.

As we strive to create an accessible and equal environment for all, the demand for dedicated professionals who can manage, develop, and implement services for individuals with disabilities continues to grow.

But what does a Disability Services Manager really do?

Whether you are:

• A job seeker trying to understand the scope and responsibilities of this role,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the roles within disability services,

You’ve come to the right place.

Today, we present a versatile Disability Services Manager job description template, designed for effortless posting on job boards or career sites.

Let’s delve right into it.

Disability Services Manager Duties and Responsibilities

Disability Services Managers oversee and coordinate services for people with disabilities.

They ensure that all provided services meet the individual’s needs and follow legal guidelines.

Disability Services Managers must work closely with individuals with disabilities, their families, and other professionals to provide comprehensive care and support.

Their duties and responsibilities include:

• Developing and implementing individualized service plans for persons with disabilities
• Coordinating and managing disability services and supports
• Maintaining accurate and up-to-date documentation relating to the service plan and progress of individuals
• Ensuring that all services are in compliance with local, state, and federal regulations
• Working in conjunction with families, caregivers, and other professionals to ensure the best possible care and services are provided
• Conducting reviews and evaluations of disability services and programs to ensure effectiveness
• Identifying and addressing any potential issues or concerns relating to the care and services provided
• Providing training and supervision to staff members, ensuring they are fully equipped to provide necessary supports
• Advocating for the rights and needs of persons with disabilities
• Performing administrative tasks such as budgeting, planning, and reporting

 

Disability Services Manager Job Description Template

Job Brief

We are seeking a compassionate and experienced Disability Services Manager to oversee our disability services program.

This role involves planning, directing, and monitoring the operations of programs designed to benefit individuals with disabilities.

The ideal candidate will have a deep understanding of the unique challenges faced by individuals with disabilities, as well as a strong commitment to advocating for their rights and improving their quality of life.

 

Responsibilities

• Develop and implement policies and procedures that promote highest quality service for individuals with disabilities.
• Oversee the administration of disability services, including staff supervision, budgeting, and program development.
• Ensure compliance with all applicable federal, state, and local regulations related to disability services.
• Advocate for the rights and needs of individuals with disabilities at the community, state, and national level.
• Evaluate program effectiveness and implement improvements as needed.
• Coordinate with other departments and community organizations to provide comprehensive services.
• Provide training and guidance to staff on disability issues and best practices in service provision.
• Manage relationships with service providers, clients, and families.

 

Qualifications

• Proven experience as a Disability Services Manager or similar role in social services.
• Deep understanding of disability rights and issues faced by individuals with disabilities.
• Knowledge of relevant federal, state, and local laws and regulations.
• Strong leadership and team management skills.
• Excellent communication and advocacy skills.
• Ability to develop and implement effective programs and policies.
• Master’s degree in Social Work, Rehabilitation Counseling, or a related field preferred.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Disability Services Manager
• Work Environment: Office setting with options for remote work. Some travel may be required for client consultations or conferences.
• Reporting Structure: Reports to the Director of Social Services.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $65,000 minimum to $85,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Disability Services Manager Do?

A Disability Services Manager works in various settings such as governmental agencies, healthcare organizations, educational institutions, and non-profit groups.

They primarily manage and oversee the provision of services for individuals with disabilities.

Their primary responsibilities include developing, implementing, and evaluating disability service programs to ensure they are effective and meet the needs of their clients.

They work collaboratively with other professionals, such as social workers, healthcare providers, therapists, and educators to create comprehensive and individualized service plans.

They also ensure compliance with state, federal, and local regulations related to disability services and advocate for the rights and needs of individuals with disabilities.

Disability Services Managers often serve as the point of contact for clients and their families, addressing concerns, answering questions, and providing guidance on available resources.

They are also responsible for staff management, including hiring, training, and supervising staff members who provide direct services to clients with disabilities.

Finally, they regularly assess the effectiveness of programs and services, making necessary adjustments to improve quality and effectiveness based on feedback and evolving best practices in the field.

 

Disability Services Manager Qualifications and Skills

The role of a Disability Services Manager requires both specific expertise and interpersonal skills to effectively support and advocate for individuals with disabilities.

These include:

• Extensive knowledge and understanding of disability laws and regulations to ensure the organization complies with all legal requirements.
• Strong leadership and management skills to guide a team of support workers and coordinate disability services across the organization.
• Exceptional communication skills to liaise with individuals with disabilities, their families, staff members, and external agencies effectively and compassionately.
• Problem-solving skills to address challenges and devise strategies to improve the quality of services offered to individuals with disabilities.
• Empathy and interpersonal skills to connect with individuals with disabilities and their families, building trust and creating a supportive environment.
• Organizational skills to manage resources, develop programs, and oversee daily operations within the disability service department.
• Experience in program development and evaluation, ensuring services meet the needs of individuals with disabilities.
• Conflict resolution skills to handle disputes or complaints and provide resolutions in a professional and timely manner.

 

Disability Services Manager Experience Requirements

Candidates for the position of Disability Services Manager often require a minimum of 3 to 5 years of experience in a related field, such as social work, counseling, healthcare, or disability services.

This experience should ideally include direct work with individuals with disabilities, helping them navigate systems and services, and advocating for their needs.

In addition, they should also have demonstrated experience in managing a team and coordinating services.

This could involve roles such as Case Manager, Program Coordinator, or Health Services Manager in a disability-focused setting.

Candidates with over 5 years of experience may have a deeper understanding of complex systems and regulations related to disability services.

They may have gained leadership experience, developing strategic plans and managing budgets, and could be ready for senior management or director-level roles.

Additional experience or qualifications in areas such as disability law, public policy, or health administration can also be beneficial for a Disability Services Manager role.

 

Disability Services Manager Education and Training Requirements

Disability Services Managers typically need a bachelor’s degree in social work, psychology, healthcare administration or a related field.

They need to possess a comprehensive understanding of disabilities and the various methods of providing support and care.

This understanding is often gained through coursework, internships, and hands-on experience.

In addition to formal education, practical experience working with individuals with disabilities is highly valued.

This could be in the form of direct care experience, counseling, or administrative roles in disability service organizations.

Some positions may require a master’s degree in a relevant field, especially for roles that involve strategic planning, policy development or managing large programs.

Certifications in disability management, rehabilitation counseling or related fields can be beneficial.

These certifications can demonstrate a commitment to the field and an in-depth understanding of the issues related to disability services.

Continuing education to stay updated on developments in the field, new support techniques and legal changes is also important for a Disability Services Manager.

While not always mandatory, having a license as a social worker, counselor, or healthcare professional can be an asset.

Licensing requirements vary by state and profession.

Strong leadership, communication, and empathy skills are crucial in this role, and these can be developed through both education and experience.

 

Disability Services Manager Salary Expectations

A Disability Services Manager earns an average salary of $66,406 (USD) per year.

However, the actual salary can vary significantly based on factors such as the level of experience, the size and type of the organization, and the geographical location.

 

Disability Services Manager Job Description FAQs

What skills does a Disability Services Manager need?

A Disability Services Manager needs excellent interpersonal and communication skills to interact with people with disabilities, their families, and support staff.

They should have a solid understanding of disability laws and regulations and the ability to ensure compliance with these laws.

Moreover, they should possess leadership skills, a keen eye for detail, problem-solving ability, and a strong commitment to promoting the welfare and rights of individuals with disabilities.

 

Do Disability Services Managers need a degree?

While it varies by organization, most Disability Services Managers are expected to hold at least a bachelor’s degree in social work, healthcare administration, or a related field.

A master’s degree may be preferred for higher-level roles.

Professional experience working with individuals with disabilities is generally essential, and some positions may require specific certifications.

 

What should you look for in a Disability Services Manager resume?

Look for a strong background in social work, healthcare, or disability services.

Important qualifications include relevant degrees, certifications, and experience in managing programs or services for individuals with disabilities.

It’s also beneficial if the candidate has experience in hiring, training, and supervising staff.

Ensure they have knowledge of federal and state laws related to disability services and have demonstrated experience in ensuring compliance with these laws.

 

What qualities make a good Disability Services Manager?

A good Disability Services Manager is compassionate, patient, and understanding, with a deep commitment to advocating for individuals with disabilities.

They should possess leadership skills, strong organizational ability, and the capacity to handle multiple tasks at once.

They should be adept at problem-solving and decision-making, particularly in crisis situations.

Communication skills are critical for interacting effectively with clients, families, and staff.

 

Is it difficult to hire a Disability Services Manager?

Hiring a Disability Services Manager can be challenging due to the specific skill set and experience required for this role.

It’s important to find someone who not only has the right qualifications and skills but also shows a deep understanding and empathy for individuals with disabilities.

Offering competitive salaries, comprehensive training programs, and opportunities for professional development can help attract qualified candidates.

 

Conclusion

And there you have it.

Today, we’ve explored the multifaceted role of a Disability Services Manager.

Surprise, surprise?

It’s not just about managing services.

It’s about sculpting a more inclusive, accessible world, one support plan at a time.

With our comprehensive Disability Services Manager job description template and real-world examples, you’re primed for action.

But why stop there?

Go further with our job description generator. It’s your key to crafting accurate job listings or refining your resume to perfection.

Remember:

Every support plan contributes to a larger vision of inclusivity.

Let’s create that world. Together.

How to Become a Disability Services Manager (Complete Guide)

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