E-sports Team Community Manager Job Description [Updated for 2025]

In the thrilling arena of e-sports, the role of an e-sports team community manager is more crucial than ever.

As e-sports continue to surge in popularity, the demand for skilled individuals who can build, nurture, and safeguard the community that surrounds each team is skyrocketing.

But what does it really mean to be an e-sports team community manager?

Whether you are:

• An aspiring professional trying to understand the core of this role,
• A team owner looking for the perfect fit,
• Or simply fascinated by the dynamics of e-sports communities,

You’re in the right place.

Today, we present a tailored e-sports team community manager job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

E-sports Team Community Manager Duties and Responsibilities

E-sports Team Community Managers play a pivotal role in building, nurturing, and engaging the team’s fan community.

They act as a bridge between the team and its fans, ensuring seamless communication, fostering a positive environment, and enhancing fan loyalty and engagement.

Their duties and responsibilities include:

• Developing and implementing community engagement strategies
• Monitoring online and offline responses to the team and its activities
• Ensuring that the team’s branding is positively represented in the community
• Organizing and hosting events, both online and offline, to foster fan interaction and engagement
• Managing social media platforms, creating engaging content, responding to comments and queries promptly
• Collaborating with the marketing team to create promotional campaigns
• Resolving community-related issues and conflicts in a professional and timely manner
• Collecting and analyzing community feedback for the betterment of the team and its strategies
• Working closely with the team to update fans on team news, match schedules, and other relevant information

 

E-sports Team Community Manager Job Description Template

Job Brief

We are looking for a dedicated E-sports Team Community Manager to join our organization.

In this role, you will be responsible for developing and managing our community presence across various digital platforms.

Your role will involve creating engaging content, fostering an inclusive community, and maintaining strong relationships with our players and fans.

The ideal candidate will have a deep understanding of the E-sports industry, social media trends, and a passion for gaming.

 

Responsibilities

• Building and managing an active and engaged community around our E-sports team
• Developing and implementing community engagement strategies
• Creating engaging content for our social media platforms
• Monitoring online conversations and participating in them to build brand visibility and thought leadership
• Providing feedback to the team and making suggestions to improve player and community satisfaction
• Organizing and managing community events
• Monitoring and reporting on community performance metrics
• Moderating community conversations to ensure compliance with our community guidelines
• Identifying and engaging with key influencers in the E-sports community

 

Qualifications

• Proven work experience as a community manager or similar role
• Excellent understanding of the E-sports industry and gaming community
• Experience with social media management for brands
• Ability to create engaging and compelling content
• Excellent communication and interpersonal skills
• Strong organizational and time-management abilities
• Experience with community management tools and analytics
• A degree in Marketing, Communications, or a related field will be an advantage

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Access to latest gaming hardware and software
• Opportunities to attend E-sports events

 

Additional Information

• Job Title: E-sports Team Community Manager
• Work Environment: Office setting with the possibility of remote work. Travel to gaming events might be required.
• Reporting Structure: Reports to the Marketing Manager or E-sports Team Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $50,000 minimum to $85,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an E-sports Team Community Manager Do?

An E-sports Team Community Manager primarily works for an E-sports organization or team and is responsible for cultivating and managing the relationship between the team and its fan community.

They manage and oversee the team’s social media channels and any other online platforms to engage the community, maintaining a consistent and positive brand image.

They create relevant content and manage the team’s public relations by responding to comments and queries in a timely manner.

E-sports Team Community Managers also collaborate with the team’s marketing and sales departments to create and launch promotional campaigns, contests or events tailored to the interests of the community.

They are responsible for gathering and analyzing community feedback, which is used to improve the team’s performance, strategies, and fan engagement.

They also monitor online conversations about their team to manage any potential crises or negative sentiment.

E-sports Team Community Managers often act as the bridge between the team and its fans, ensuring a strong and harmonious relationship.

They also coordinate with players and management to arrange fan meet-ups, interviews and other community events.

 

E-sports Team Community Manager Qualifications and Skills

An effective E-sports Team Community Manager should possess a blend of specific qualifications and skills such as:

• Deep understanding of the E-sports industry and various games, in order to effectively engage with the community and understand their needs and preferences.
• Strong communication skills to interact effectively with team members, fans, and stakeholders. This includes both written and verbal communication in a variety of formats including social media, forums, and face-to-face interactions.
• Exceptional interpersonal skills to build and maintain relationships within the community, resolving conflicts, and ensuring a positive environment for all members.
• Excellent organizational skills, with the ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Ability to analyze and interpret community feedback and trends to inform team strategies and decisions.
• Experience with social media management and content creation to keep the community engaged and informed about team activities, events, and achievements.
• Problem-solving skills to address challenges that may arise within the community or team.
• Customer service skills to represent the team professionally and positively, respond to community queries, and handle any issues promptly.

 

E-sports Team Community Manager Experience Requirements

Community Managers in the E-sports team typically require around 1 to 2 years of experience in managing online communities, preferably in the gaming or E-sports industry.

This experience could come from internships, part-time roles, or volunteer work at E-sports events.

Entry-level candidates should possess strong knowledge and passion for the E-sports industry, including understanding popular games, tournaments, and player dynamics.

They should also demonstrate proficiency in social media management and the ability to effectively communicate with an online audience.

Candidates with more than 3 years of experience often have a deeper understanding of the E-sports landscape, including insights into audience behavior and trends.

They are expected to have experience in crafting and implementing community engagement strategies, managing online forums, and coordinating with other team members to handle public relations matters.

Those with more than 5 years of experience may have leadership experience, demonstrating the ability to manage a team, oversee complex community initiatives, and develop long-term strategies for community growth and engagement.

They may also have experience in crisis management and have worked closely with marketing and PR teams to promote the E-sports team brand.

These individuals are often considered for Senior Community Manager or Community Director roles.

 

E-sports Team Community Manager Education and Training Requirements

E-sports Team Community Managers generally require a bachelor’s degree in marketing, communications, or a related field.

In addition to formal education, they should have a strong understanding of the E-sports industry, gaming communities, and general gaming knowledge.

Experience with community management tools, social media platforms, and other digital marketing tools is also essential.

Some roles may require additional knowledge in areas such as business development, public relations, or journalism.

The role may also need proficiency in multiple languages to communicate with international players and fan communities.

Many roles also require previous experience in community management or a similar role, often specifically within the gaming or E-sports industry.

Although not compulsory, certification in digital marketing, social media management, or customer relations management can give candidates an edge.

Ongoing training and professional development in areas such as community building, crisis management, and new social media tools and techniques are also beneficial.

 

E-sports Team Community Manager Salary Expectations

An E-sports Team Community Manager can expect an average salary of around $50,000 (USD) per year.

However, this figure can fluctuate depending on the size and prestige of the e-sports team, the manager’s prior experience, and the geographical location.

Some well-established e-sports organizations may offer higher remuneration.

 

E-sports Team Community Manager Job Description FAQs

What skills does an E-sports Team Community Manager need?

An E-sports Team Community Manager should have excellent communication and interpersonal skills to effectively engage with the community.

They should be knowledgeable about the E-sports industry and trends.

They should be able to manage social media platforms, create engaging content, and handle public relations.

Problem-solving, crisis management, and analytical skills are also crucial in this role.

 

Do E-sports Team Community Managers need a degree?

While it is not always a requirement, a degree in communications, marketing, or a related field can be advantageous for an E-sports Team Community Manager.

However, experience in community management, particularly within the gaming industry, is often more valuable.

 

What should you look for in an E-sports Team Community Manager’s resume?

You should look for experience in community engagement, particularly in the E-sports or gaming industry.

Proficiency in managing social media platforms and creating engaging content should also be evident.

Any experience in public relations, customer service, or marketing can be beneficial.

Also, look for proof of their ability to handle crisis management and their analytical skills.

 

What qualities make a good E-sports Team Community Manager?

A good E-sports Team Community Manager should be an excellent communicator, able to interact effectively with diverse groups of people.

They should be passionate about E-sports and gaming and keep up-to-date with industry trends.

Creativity is also important, as they will need to devise engaging content and promotional campaigns.

Moreover, they need to be analytical and adept at crisis management to handle any community issues that arise.

 

What are the daily duties of an E-sports Team Community Manager?

An E-sports Team Community Manager may start their day by checking messages and notifications on various platforms to respond to community inquiries.

They often plan, create, and post engaging content on social media channels.

They monitor and analyze community interactions and feedback.

They also liaise with the E-sports team to coordinate promotions or events.

Handling any emerging crises, such as public relations issues, is also part of their job.

 

Conclusion

So there you have it.

Today, we’ve given you a backstage pass to what it really means to be an E-sports Team Community Manager.

And here’s the kicker?

It’s not just about gaming.

It’s about fostering a vibrant, competitive and inclusive community, one game at a time.

With our go-to E-sports Team Community Manager job description template and real-world examples, you’re all geared up to make your mark.

But why stop there?

Take the next step with our job description generator. It’s your secret weapon for creating precision-crafted job listings or fine-tuning your resume to perfection.

Remember:

Every player in the community is a part of the bigger game.

Let’s create that community. Together.

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