Emergency Medical Services Coordinator Job Description [Updated for 2025]

In the fast-paced world of healthcare, the role of Emergency Medical Services (EMS) Coordinators is of paramount importance.

As healthcare emergencies continue to evolve, there is a growing demand for capable and experienced individuals who can oversee and coordinate our vital emergency medical services.

But what does the role of an EMS Coordinator truly entail?

Whether you are:

• An aspiring EMS professional trying to understand the responsibilities of this position,
• A healthcare recruiter outlining the perfect candidate,
• Or simply curious about the behind-the-scenes of emergency medical services,

You’ve come to the right place.

Today, we present a customizable EMS Coordinator job description template, designed for effortless posting on job boards or healthcare career portals.

Let’s delve right into it.

Emergency Medical Services Coordinator Duties and Responsibilities

Emergency Medical Services Coordinators are responsible for overseeing and coordinating the activities of emergency medical service teams.

This involves ensuring that emergency medical procedures are adhered to, managing EMS personnel, and maintaining high standards of patient care.

Emergency Medical Services Coordinators typically have the following duties and responsibilities:

• Develop, implement and manage emergency medical services programs
• Coordinate emergency response teams and manage dispatch procedures
• Ensure adherence to local, state, and federal EMS regulations and guidelines
• Train and supervise EMS personnel, providing guidance and oversight on patient care
• Evaluate performance of staff and provide feedback or disciplinary action when necessary
• Monitor and maintain records of EMS activities, responding to data trends to improve service efficiency and effectiveness
• Communicate with other healthcare professionals, such as doctors and nurses, to provide coordinated care
• Develop and maintain relationships with local emergency departments and other relevant organizations
• Manage the maintenance and supply of emergency medical equipment and vehicles
• Participate in community outreach programs to promote public awareness of emergency medical services

 

Emergency Medical Services Coordinator Job Description Template

Job Brief

We are seeking a dedicated Emergency Medical Services (EMS) Coordinator to coordinate and manage emergency medical services.

The EMS Coordinator will be responsible for overseeing the EMS team, ensuring they respond rapidly to emergencies, and that patients receive appropriate care.

The ideal candidate should have a solid background in emergency medical services and be able to coordinate and manage a team effectively.

 

Responsibilities

• Coordinate and manage the EMS team.
• Ensure rapid response to emergencies.
• Coordinate training and continued education for EMS staff.
• Monitor and evaluate the performance of the EMS team.
• Develop and implement emergency response protocols and procedures.
• Manage the maintenance and repair of EMS equipment.
• Coordinate with hospitals, law enforcement agencies, and other relevant organizations.
• Ensure the EMS team complies with all federal, state, and local regulations.

 

Qualifications

• Proven work experience in emergency medical services or similar role.
• Strong knowledge of emergency medical procedures and protocols.
• Excellent leadership and team management skills.
• Ability to handle high-stress situations.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks.
• Current CPR certification.
• Bachelor’s degree in Emergency Management, Healthcare Administration, or related field preferred.

 

Benefits

• Health, dental, and vision insurance
• Retirement plan
• Paid time off
• Professional development opportunities
• Tuition assistance

 

Additional Information

• Job Title: Emergency Medical Services Coordinator
• Work Environment: This role typically works in a dispatch center or hospital. The role may require working in shifts and during weekends and holidays.
• Reporting Structure: Reports to the Emergency Services Director.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $60,000 minimum to $85,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Emergency Medical Services Coordinator Do?

Emergency Medical Services (EMS) Coordinators typically work for hospitals, local government agencies, ambulance services, or fire departments.

They can also be found working in disaster management organizations.

They are primarily responsible for coordinating the day-to-day operations of an EMS team.

This involves scheduling shifts, managing personnel, ensuring all equipment is functional and available, and overseeing the maintenance of vehicles.

EMS Coordinators also have a crucial role in planning and implementing emergency response procedures.

They collaborate with other healthcare professionals and emergency response teams to ensure a coordinated and efficient response to emergencies.

They must also ensure that all EMS personnel are adequately trained and certified, and they often have a role in providing or arranging this training.

Additionally, EMS Coordinators are responsible for maintaining compliance with local, state, and federal regulations related to emergency medical services.

In some cases, they might also be involved in community outreach programs, educating the public about emergency preparedness and response.

Finally, they often play a role in managing the budget for the emergency services department, tracking expenditures, and identifying areas for cost savings or improvements.

 

Emergency Medical Services Coordinator Qualifications and Skills

An Emergency Medical Services Coordinator should have the skills and qualifications that match your job description, such as:

• Strong medical knowledge to enable effective coordination of emergency services and to ensure correct and timely medical assistance.
• Excellent communication skills to clearly convey information to medical teams, hospital staff, patients and their families.
• Ability to work well under pressure and make critical decisions quickly, often in high-stress emergency situations.
• Strong leadership and managerial skills to effectively manage and coordinate the work of medical staff and emergency teams.
• Organizational and multitasking skills to manage multiple emergency situations simultaneously and prioritize tasks effectively.
• Problem-solving skills to quickly identify and address issues that may arise during the coordination of emergency medical services.
• Knowledge of medical protocols and regulations to ensure the services provided are in compliance with local, state and federal laws.
• Technical skills for using medical software and equipment, dispatch tools and emergency response systems.
• Physical stamina for working long hours, often in unpredictable and intense situations.

 

Emergency Medical Services Coordinator Experience Requirements

To become an Emergency Medical Services Coordinator, candidates are generally required to have significant experience in emergency medical services, often starting their careers as paramedics or emergency medical technicians (EMTs).

This on-the-ground experience is invaluable for understanding the practical aspects of emergency medical services.

Entry-level candidates for this role may have 1 to 3 years of experience working as a paramedic or EMT.

They might have also gained some additional experience through internships or part-time roles in emergency medical services, health services administration, or public safety.

Candidates with more than 3 years of experience in these roles often possess advanced skills in emergency medical services, including patient care, emergency response, and medical equipment operation.

They may also have some experience in coordinating and leading teams, which is important for managing emergency medical personnel and operations.

Those with more than 5 years of experience may have taken on more leadership or administrative roles in their previous jobs.

They may have experience in managing emergency medical services, planning and implementing emergency response protocols, and coordinating with other healthcare and emergency response organizations.

This experience prepares them for the comprehensive administrative and leadership responsibilities of an Emergency Medical Services Coordinator.

In addition to practical experience, Emergency Medical Services Coordinators often need to have or be working towards a degree in Emergency Medical Services, Healthcare Administration, or a related field.

They may also need specific certifications, such as Advanced Cardiac Life Support (ACLS) or Pediatric Advanced Life Support (PALS).

Overall, the role of an Emergency Medical Services Coordinator requires a blend of practical emergency medical experience and administrative or leadership experience.

 

Emergency Medical Services Coordinator Education and Training Requirements

Emergency Medical Services (EMS) Coordinators typically require a minimum of a high school diploma or equivalent, although an associate’s or bachelor’s degree in emergency medical services, healthcare administration, or a related field is often preferred.

Paramedic certification is also generally required, which involves completing a paramedic training program approved by the National Registry of Emergency Medical Technicians (NREMT) or an equivalent state credentialing body.

EMS Coordinators must also have several years of experience in emergency medical services, often as a paramedic or EMT, to understand the operations and procedures in the field.

In addition, they must have a valid driver’s license and CPR certification.

Some states may require EMS coordinators to become licensed as an Emergency Medical Services Instructor.

Knowledge of emergency planning and disaster response is important, as is the ability to work effectively under pressure.

Some EMS Coordinators may also pursue advanced training or certifications in healthcare management or public health to enhance their leadership skills and knowledge of the healthcare system.

Lastly, because this role involves coordinating services and personnel, strong communication, organizational and leadership skills are essential.

 

Emergency Medical Services Coordinator Salary Expectations

An Emergency Medical Services Coordinator can expect to earn an average salary of $58,980 (USD) per year.

However, the actual salary may differ based on factors such as years of experience, qualifications, geographical location, and the specific employing organization.

 

Emergency Medical Services Coordinator Job Description FAQs

What skills does an Emergency Medical Services Coordinator need?

Emergency Medical Services Coordinators need to have excellent problem-solving and decision-making skills since they are often required to make critical decisions under high-pressure situations.

They should have strong communication and interpersonal skills to liaise effectively with various healthcare professionals.

They must also have a good understanding of emergency medical procedures and protocols.

 

Do Emergency Medical Services Coordinators need a degree?

Yes, typically a bachelor’s degree in a health-related field is required to become an Emergency Medical Services Coordinator.

They may also need additional certifications such as Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS).

Some roles may also require a master’s degree in healthcare or public administration.

 

What should you look for in an Emergency Medical Services Coordinator resume?

Key things to look for in a resume include relevant educational qualifications and certifications, as well as experience in emergency medical services.

Look for experience in coordinating or managing emergency medical services, evidence of leadership skills, and knowledge of relevant laws and regulations.

The candidate should also demonstrate an ability to handle high-stress situations.

 

What qualities make a good Emergency Medical Services Coordinator?

A good Emergency Medical Services Coordinator should have strong leadership skills and the ability to make critical decisions under pressure.

They should be detail-oriented to ensure that all aspects of emergency medical services are properly coordinated.

Additionally, they should have excellent communication skills to effectively collaborate with various health professionals, patients, and their families.

 

What are the daily duties of an Emergency Medical Services Coordinator?

Emergency Medical Services Coordinators typically oversee the operations of emergency medical services.

They ensure that all staff are properly trained and that protocols are followed.

They may also be responsible for scheduling, budgeting, and ensuring compliance with relevant laws and regulations.

Further, they may act as the liaison between their department and other healthcare providers or agencies.

 

Is it difficult to hire Emergency Medical Services Coordinators?

Hiring an Emergency Medical Services Coordinator can be challenging due to the specific skills and qualifications required for the job.

You need to look for individuals who not only have the necessary educational background and certifications but also the leadership skills and experience in managing emergency medical services.

 

Conclusion

And there you have it.

Today, we’ve unraveled the intricate elements that embody the role of an Emergency Medical Services Coordinator.

Surprised?

It’s not just about responding to emergencies.

It’s about orchestrating life-saving operations, one crisis at a time.

With our ready-to-use Emergency Medical Services Coordinator job description template and real-life examples, you’re more than prepared to take the next step.

But why limit yourself?

Explore further with our job description generator. It’s your ultimate guide to crafting precision-based listings or refining your resume to an impeccable standard.

Remember:

Every decision made is a step towards safeguarding a life.

Let’s save lives. Together.

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