Employment Services Manager Job Description [Updated for 2025]

In the dynamic world of employment services, the need for effective Employment Services Managers is more crucial than ever.

As the job market evolves, the demand for skilled professionals who can successfully manage, guide, and improve employment services grows louder.

But let’s delve deeper: What’s really expected from an Employment Services Manager?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager outlining the ideal candidate,
• Or simply interested in the intricacies of employment services management,

You’re in the right place.

Today, we present a customizable Employment Services Manager job description template, devised for easy posting on job boards or career sites.

Let’s dive right into it.

Employment Services Manager Duties and Responsibilities

Employment Services Managers oversee the recruitment and placement of job seekers in positions that align with their skills and job requirements.

They also manage the operations of employment agencies or departments, and ensure they provide high-quality services to both job seekers and employers.

They have the following duties and responsibilities:

• Oversee and manage the recruitment and placement processes of the agency or department
• Develop strategies to attract qualified job candidates and match them with job openings
• Monitor job market trends and labor laws, and adjust strategies and services accordingly
• Maintain relationships with employers to understand their hiring needs and requirements
• Assist job seekers in preparing resumes, improving interview skills, and exploring career options
• Supervise and train employment agency staff
• Prepare and manage budgets for employment services
• Report to management or government bodies about the effectiveness of employment services
• Ensure the agency or department complies with all relevant laws and regulations
• Oversee and implement outreach programs to promote the agency’s services to potential clients

 

Employment Services Manager Job Description Template

Job Brief

We are seeking a dedicated Employment Services Manager to oversee and improve our company’s employment services.

The ideal candidate will have a strong background in HR or employment services, excellent communication skills, and a deep understanding of labor laws and regulations.

Employment Services Manager responsibilities include strategizing and implementing plans to increase employment rates, collaborating with various departments to ensure company hiring needs are met, and developing and executing strategies to maintain high levels of employee satisfaction.

 

Responsibilities

• Develop and implement strategies to improve employment services
• Collaborate with HR and other departments to understand and meet company hiring needs
• Oversee and analyze employment data and trends
• Ensure compliance with local, state, and federal labor laws and regulations
• Provide advice and counseling to job seekers
• Create and maintain relationships with potential employers
• Develop and implement training programs for job seekers
• Prepare and manage department budget
• Manage employment services staff, including hiring, training, and performance evaluation

 

Qualifications

• Proven experience as an Employment Services Manager or similar role
• Excellent knowledge of labor laws and regulations
• Strong communication and interpersonal skills
• Ability to analyze and interpret employment data
• Strong leadership and managerial skills
• Experience in budgeting and financial management
• A degree in Human Resources, Business Administration, or a related field

 

Benefits

• 401(k) Retirement plan
• Comprehensive health insurance
• Dental and vision insurance
• Paid time off and holiday
• Professional development assistance
• Employee assistance program

 

Additional Information

• Job Title: Employment Services Manager
• Work Environment: This role primarily operates in a professional office setting and requires standard office equipment, including computers and telephones.
• Reporting Structure: Reports to the Director of Human Resources.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $60,000 minimum to $85,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Employment Services Manager Do?

Employment Services Managers play a crucial role in helping individuals find suitable jobs and helping organizations find qualified employees.

They typically work for employment agencies, recruitment firms, or within the human resources department of larger companies.

Their primary duty is to oversee the operations of the employment or recruitment department.

This includes developing strategies for efficient job placement, implementing recruitment practices, and ensuring compliance with employment laws and regulations.

Employment Services Managers work closely with job seekers, understanding their qualifications, career goals, and job preferences.

They then match these job seekers with available job openings that fit their profile.

They may also provide career advice, help with resume creation, and prepare individuals for job interviews.

On the employer side, they work with companies to understand their staffing needs, help them define job roles and requirements, and assist in attracting and selecting the right candidates.

They may also negotiate employment terms and handle any issues that arise during the recruitment process.

Additionally, Employment Services Managers are responsible for maintaining a robust database of job seekers and vacancies, analyzing employment trends, and continuously improving their agency’s services based on client feedback and market needs.

 

Employment Services Manager Qualifications and Skills

An Employment Services Manager should have a range of skills and qualifications that allow them to effectively manage an organization’s employment services, such as:

• Strong leadership skills to lead and manage a team of employment service providers effectively, ensuring they meet key performance indicators and maintain high quality of service.
• Excellent communication skills to liaise with different stakeholders, including employers, job seekers, and staff members, clearly and effectively.
• Superior problem-solving skills to identify and address issues that may affect the delivery of employment services, and devise strategies to improve efficiency and effectiveness.
• Interpersonal skills to build and maintain strong working relationships with all stakeholders, fostering a positive and collaborative work environment.
• Organizational and strategic planning skills to manage resources effectively, plan and coordinate employment services, and align operations with organizational objectives.
• Knowledge of employment law and best practices in human resources management, to ensure compliance and promote fair and equitable hiring processes.
• Customer service skills to understand and meet the needs of job seekers and employers, ensuring satisfaction with the services provided.
• Ability to use relevant software and technologies for job matching, data analysis and reporting, and customer relationship management.

 

Employment Services Manager Experience Requirements

For entry-level Employment Services Managers, 1 to 2 years of experience in human resources, recruiting, or a similar field is typically required.

This experience can be gained through internships or part-time roles.

Candidates should ideally have experience in liaising with employers and job seekers, and in managing a range of recruitment and staffing services.

They should also be knowledgeable about labor market trends, employment laws and regulations, and various hiring strategies.

Employment Services Managers with 3 to 5 years of experience are often expected to have developed a broader set of skills and knowledge.

This could include experience in providing career counseling, coordinating employment events like job fairs, and managing large-scale recruitment campaigns.

Those with more than 5 years of experience are usually considered for senior or leadership roles in the field.

These roles may require experience in strategic planning, budgeting, and team management.

In addition, senior Employment Services Managers may need to have a proven track record of successfully matching job seekers with employers, and of developing effective partnerships with local businesses and community organizations.

 

Employment Services Manager Education and Training Requirements

Employment Services Managers typically hold a bachelor’s degree in human resources, business administration, or a related field.

They acquire knowledge about strategic planning, resource allocation, leadership techniques, and coordination of people and resources during their bachelor’s program.

Furthermore, many employers prefer candidates with a master’s degree in business administration (MBA) or human resources (HR).

The master’s programs usually focus on management theory, decision-making skills, and organizational behavior.

Employment Services Managers must also have a solid understanding of employment laws and regulations.

Therefore, a background in law can be beneficial in this role.

In addition to formal education, these managers often need several years of related work experience.

They may start out as human resources specialists or labor relations specialists.

Certifications, such as the Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), or Global Professional in Human Resources (GPHR) from the HR Certification Institute, can be beneficial in this profession.

These certifications require continuing education to maintain and demonstrate the dedication to ongoing learning and leadership potential.

 

Employment Services Manager Salary Expectations

The average salary for an Employment Services Manager is approximately $68,750 (USD) per year.

However, the actual earnings can vary depending on factors such as experience, the size and type of the employing company, and the geographical location.

 

Employment Services Manager Job Description FAQs

What skills does an Employment Services Manager need?

An Employment Services Manager should have strong interpersonal and communication skills to effectively liaise with job seekers and employers.

They must possess good organizational skills for managing various job placements and coordinating employment services.

They should also have analytical skills to understand employment trends and track placement statistics.

 

Do Employment Services Managers need a specific degree?

While there is no specific degree required, many Employment Services Managers hold a bachelor’s degree in human resources, business administration, or a related field.

Some positions may require a master’s degree in public administration, human services, or counseling.

Relevant work experience in career counseling, job placement, or human resources is also beneficial.

 

What should you look for in an Employment Services Manager resume?

Look for a strong background in human resources, job placement, or career counseling.

It’s also important to see evidence of excellent communication and organizational skills.

Experience in managing teams and coordinating services is a plus.

Any certifications or degrees in relevant fields should also be considered.

 

What qualities make a good Employment Services Manager?

A good Employment Services Manager is empathetic and understanding to effectively assist job seekers.

They must be detail-oriented to manage multiple job placements and track employment statistics.

They should be proactive, able to anticipate the needs of both employers and job seekers.

A good manager should also be a strong leader, capable of managing a team and coordinating various services.

 

What are the challenges of hiring an Employment Services Manager?

The challenges of hiring an Employment Services Manager include finding a candidate with the right balance of interpersonal skills and business acumen.

They must be able to empathize with job seekers, while also understanding the needs of employers and the labor market.

Additionally, they should have a solid understanding of employment laws and regulations, which can vary from region to region.

 

Conclusion

And there we have it.

We’ve just taken a deep dive into the multifaceted role of an Employment Services Manager.

But guess what?

It’s not only about recruitment and human resources.

It’s about shaping the future workforce, one job placement at a time.

Armed with our handy Employment Services Manager job description template and real-life illustrations, you’re all set to take the next step.

But why stop at that?

Immerse yourself further with our job description generator. It’s your one-stop solution for drafting precision-crafted job listings or perfecting your resume.

Remember:

Every job placement contributes to the larger organizational structure.

Let’s shape that future. Together.

How to Become an Employment Services Manager (Complete Guide)

Career Upgrade: Remote Jobs That Pay You What You’re Worth!

The Unbelievable Reality of Working in the Most Stressful Jobs Today!

Where the Jobs Are: In-Demand Careers You Need to Know About

In-Demand and Trending: The Hottest Jobs of the Year