Enterprise Content Management Consultant Job Description [Updated for 2024]
In the current digital era, the focus on Enterprise Content Management Consultants is more pronounced than ever.
As technology advances, the demand for skilled professionals who can manage, streamline, and secure our digital content increases exponentially.
But let’s delve deeper: What’s truly expected from an Enterprise Content Management Consultant?
Whether you are:
- A job seeker trying to understand the core responsibilities of this role,
- A hiring manager seeking to define the perfect candidate,
- Or simply curious about the intricacies of enterprise content management,
You’re in the right place.
Today, we present a customizable Enterprise Content Management Consultant job description template, crafted for effortless posting on job boards or career sites.
Let’s dive right into it.
Enterprise Content Management Consultant Duties and Responsibilities
Enterprise Content Management Consultants use their specialized knowledge in content management systems and business process automation to help organizations manage and utilize their unstructured content.
This role involves a mix of technical, business, and strategic expertise.
Enterprise Content Management Consultants have the following duties and responsibilities:
- Analyze the content management needs of the organization
- Design, implement, and maintain enterprise content management systems to meet those needs
- Recommend upgrades and enhancements for existing content management systems and processes
- Develop strategies for effective data management, archiving, and retrieval
- Create workflow diagrams and system models to guide content management system development and integration
- Ensure the continued functionality of the content management system during maintenance and testing
- Document each aspect of the content management system or application for future reference, upgrades, and maintenance
- Collaborate with stakeholders to understand their content-related requirements and translate them into system designs
- Provide training and support to users of the content management system
- Address client concerns and resolve technical issues related to the content management system
- Stay up-to-date with the latest trends and advancements in enterprise content management
Enterprise Content Management Consultant Job Description Template
Job Brief
We are seeking a knowledgeable and experienced Enterprise Content Management (ECM) Consultant to assist our organization in optimizing our use of information.
The ECM Consultant will be responsible for designing and implementing ECM solutions, managing content and data, and providing training and support to staff.
The ideal candidate will be familiar with a wide range of ECM technologies and methodologies and will have a strong understanding of information management principles.
This role requires someone with excellent problem-solving skills, the ability to work collaboratively with multiple departments, and a commitment to staying current with industry trends and developments.
Responsibilities
- Design and implement ECM strategies and solutions
- Manage content and data within the organization
- Conduct training and provide support to staff on ECM practices
- Work closely with IT and business units to optimize information use
- Develop and maintain ECM system documentation
- Ensure compliance with data privacy regulations and best practices
- Monitor and evaluate the effectiveness of ECM strategies
- Stay current with industry trends and developments
- Assist in the selection and implementation of ECM technologies
Qualifications
- Proven experience as an ECM consultant or similar role
- Knowledge of ECM technologies and methodologies
- Understanding of information management principles
- Strong problem-solving skills
- Excellent communication and training skills
- Ability to work collaboratively with multiple departments
- Bachelor’s degree in computer science, information systems, or a related field
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Retirement plan
- Paid time off
- Continued professional development opportunities
Additional Information
- Job Title: Enterprise Content Management Consultant
- Work Environment: Office setting with options for remote work. Some travel may be required for client consultations.
- Reporting Structure: Reports to the Director of Information Management.
- Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
- Pay Range: $85,000 minimum to $145,000 maximum
- Location: [City, State] (specify the location or indicate if remote)
- Employment Type: Full-time
- Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].
What Does an Enterprise Content Management Consultant Do?
Enterprise Content Management (ECM) Consultants typically work for consulting agencies, software companies, or as independent contractors.
They may also be hired by large corporations across various industries to manage their internal enterprise content systems.
They focus on assisting businesses in organizing, storing, and delivering information efficiently.
This typically involves the design and implementation of ECM systems, which help organizations manage their unstructured information, including documents, emails, and web content.
ECM Consultants work closely with clients to understand their specific content management needs.
They analyze and document business processes, then design and configure ECM solutions tailored to those processes.
They often collaborate with IT teams to integrate the ECM system into the organization’s existing IT infrastructure.
They also provide training and support to users, ensuring they understand how to use the system effectively.
In addition, ECM Consultants are responsible for maintaining the system, conducting regular audits to ensure it’s functioning properly, and making necessary updates or improvements.
They may also be involved in troubleshooting and resolving any issues or challenges that arise.
Furthermore, ECM Consultants keep up-to-date with the latest trends and technologies in content management, ensuring the solutions they provide are current and efficient.
They may also advise clients on best practices in content management and help them develop strategies for effective content utilization.
Enterprise Content Management Consultant Qualifications and Skills
An Enterprise Content Management Consultant should have the skills and qualifications that align with the job description, such as:
- Extensive knowledge and experience in enterprise content management systems and strategies, including data mapping and migration, taxonomy design, and metadata management.
- Excellent analytical skills to evaluate the client’s content management needs and propose suitable solutions.
- Strong project management skills to ensure the smooth implementation of content management systems, including meeting deadlines and staying within budget.
- Exceptional communication skills to clearly explain complex content management concepts to clients and stakeholders, and to work effectively within a team.
- Problem-solving skills to identify and resolve issues that may arise during the design, implementation and maintenance of content management systems.
- Technical skills and proficiency in content management software and tools, as well as understanding of programming languages, databases, and web services.
- Business acumen to understand the business needs and goals of clients and to align the content management strategy with these needs.
- Experience and understanding of compliance and data protection laws to ensure that content management systems adhere to legal requirements.
Enterprise Content Management Consultant Experience Requirements
Starting as an Enterprise Content Management (ECM) Consultant typically requires a bachelor’s degree in computer science, information technology, or a related field.
Fresh graduates may start their career in an entry-level role in ECM or a similar field, such as a Systems Analyst, ECM Analyst, or ECM Developer, where they gain foundational knowledge and experience.
Within the first 1 to 2 years, they should gain practical experience through internships, part-time roles, or full-time employment, focusing on ECM tools and applications, project management, business process management, and document management systems.
Candidates with 3 to 5 years of experience are expected to have a more in-depth understanding of ECM strategy, implementation, and management.
They should have experience in consulting or project management roles, where they have worked on designing and implementing ECM solutions for businesses.
They should also have experience with various ECM platforms and technologies.
Those with more than 5 years of experience are usually ready for senior consultant roles.
At this level, they should have extensive experience in managing large ECM projects and teams.
They should also have a solid understanding of business strategy, data governance, information architecture, and regulatory compliance.
They might also have experience in specialized areas of ECM such as digital asset management, web content management, or records management.
For all roles, certification in ECM or related fields can be an advantage.
Examples of these certifications are AIIM’s Certified Information Professional (CIP), OpenText Certified Consultant (OTCC), or IBM Certified Specialist – Case Foundation V5.2.
Enterprise Content Management Consultant Education and Training Requirements
Enterprise Content Management (ECM) Consultants typically hold a bachelor’s degree in Computer Science, Information Technology, Business Administration or a related field.
A strong understanding of business processes and technical knowledge of ECM solutions is crucial for this role.
Postgraduate qualifications in Information Management, Business Administration or Computer Science can be beneficial, particularly for higher-level roles or consultancy positions.
An ECM Consultant should be familiar with various ECM systems such as Microsoft SharePoint, OpenText, Documentum, or Alfresco.
Hands-on experience with these systems is often required, with many employers preferring candidates who hold certifications in these technologies.
Additional required skills often include proficiency in programming languages like Java, .NET, or Python, database management, and understanding of information architecture and taxonomy.
In addition to technical skills, ECM Consultants must have excellent analytical and problem-solving skills, as well as strong communication abilities to effectively liaise between technical teams and business stakeholders.
To stay competitive in the rapidly evolving field of ECM, consultants are advised to engage in continuous learning through seminars, workshops, and advanced training courses.
Formal certifications from reputable organizations in the field of ECM, such as AIIM (Association for Information and Image Management), can also enhance a consultant’s credibility and expertise.
Enterprise Content Management Consultant Salary Expectations
An Enterprise Content Management Consultant earns an average salary of $102,000 (USD) per year.
However, the actual earnings can vary significantly based on the level of experience, specific technical skills, geographic location, and the size and type of the employing organization.
Enterprise Content Management Consultant Job Description FAQs
What skills does an Enterprise Content Management Consultant need?
Enterprise Content Management Consultants should have strong technical skills in ECM tools and platforms such as OpenText, Documentum, SharePoint, etc.
They should also have strong analytical skills to help businesses streamline their content management processes.
Interpersonal and communication skills are essential as they often liaise between technical teams and business stakeholders.
A strong understanding of IT infrastructure and project management skills are also crucial in this role.
Do Enterprise Content Management Consultants need a degree?
Most Enterprise Content Management Consultants hold a bachelor’s degree in fields such as Computer Science, Information Systems, or a related discipline.
However, experience and certifications in specific ECM systems may also be valuable.
Some roles may prefer a master’s degree or additional qualifications in Business or IT Management.
What should you look for in an Enterprise Content Management Consultant resume?
Look for experience with specific ECM systems or platforms used in your organization.
Other crucial factors include project management experience, understanding of content management principles and practices, and experience in your industry.
Certifications in specific ECM platforms and tools can also be a significant advantage.
What qualities make a good Enterprise Content Management Consultant?
A good Enterprise Content Management Consultant has excellent problem-solving skills to evaluate content management challenges and propose effective solutions.
They are effective communicators who can liaise between technical and non-technical teams.
They also stay updated on the latest trends and developments in content management technologies and practices.
What is the role of an Enterprise Content Management Consultant in a business transformation project?
In a business transformation project, an ECM Consultant is responsible for assessing the existing content management system, identifying areas of improvement, and implementing a new or upgraded system.
They work closely with the project team and stakeholders to ensure the ECM system aligns with business goals and objectives.
They also provide training and support to users during the transition.
Conclusion
And there you have it.
Today, we’ve demystified the real essence of being an Enterprise Content Management Consultant.
Surprising, isn’t it?
It’s not just about managing content.
It’s about orchestrating seamless data flow, one content strategy at a time.
With our reliable Enterprise Content Management Consultant job description template and practical examples, you’re on the right track to excel.
But why limit yourself?
Delve further with our job description generator. It’s your go-to tool for creating meticulously detailed job listings or polishing your resume to perfection.
Never forget:
Every content strategy contributes to the larger goal.
Let’s shape that future. Hand in hand.
How to Become an Enterprise Content Management Consultant (Complete Guide)
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