Equipment Rental Service Technician Job Description [Updated for 2025]

In the ever-evolving world of equipment rentals, the need for skilled Equipment Rental Service Technicians has never been greater.

As the machinery and equipment industry continues to advance, so does the demand for proficient technicians who can maintain, repair, and manage our increasingly complex rental equipment inventory.

But let’s dive deeper: What’s genuinely expected from an Equipment Rental Service Technician?

Whether you are:

• A job seeker looking to understand the core requirements of this role,
• A hiring manager designing the perfect job description,
• Or simply intrigued by the demands of equipment rental service technology,

You’ve come to the right place.

Today, we present a customizable Equipment Rental Service Technician job description template, crafted for effortless posting on job boards or career sites.

Let’s get started.

Equipment Rental Service Technician Duties and Responsibilities

Equipment Rental Service Technicians are responsible for ensuring the functionality, maintenance, and repair of rental equipment.

They must also ensure customer satisfaction by providing quality service and proper equipment handling education to the clients.

Their duties and responsibilities include:

• Inspect rental equipment for safety and functionality before and after each rental
• Perform regular maintenance on a wide variety of equipment to keep them in optimal condition
• Repair or replace broken or malfunctioning components of machinery and equipment
• Provide technical support and training to customers on how to use the rented equipment properly
• Keep records of maintenance and repair work
• Ensure compliance with company policies and procedures in relation to equipment handling and safety
• Respond to customer inquiries regarding equipment condition, operation, and maintenance
• Recommend the right equipment to customers based on their specific needs
• Assist in processing rental agreements and payments
• Manage inventory and order supplies and parts as needed
• Collaborate with the rental team to schedule equipment deliveries and returns

 

Equipment Rental Service Technician Job Description Template

Job Brief

We are seeking an experienced and diligent Equipment Rental Service Technician to join our team.

The primary role involves servicing, repairing and maintaining a range of rental equipment.

Our ideal candidate is familiar with a variety of tools and equipment and has a strong focus on safety and customer service.

 

Responsibilities

• Inspect and test equipment to locate damage or worn parts and diagnose malfunctions, or read work orders or schematic drawings to determine required repairs.
• Perform routine maintenance on equipment, such as cleaning and lubricating parts.
• Reassemble and test equipment after making repairs or replacements.
• Maintain logs of equipment condition and maintenance performed.
• Provide customer service, answering technical questions and providing advice and training on equipment operation.
• Order parts, supplies, or equipment from catalogs or suppliers.
• Collaborate with team members to provide the best customer service.

 

Qualifications

• Proven experience as an Equipment Rental Service Technician or similar role
• Knowledge of the mechanical and electrical systems of a variety of tools and equipment
• Excellent problem-solving skills
• Strong customer service skills
• Ability to work independently and as part of a team
• High school diploma or equivalent
• Valid driver’s license and clean driving record
• Certification from a vocational school or completion of an apprenticeship is a definite plus

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Equipment Rental Service Technician
• Work Environment: This job operates in a professional workshop environment and outdoor job sites. This role routinely uses standard office equipment and specialized tools.
• Reporting Structure: Reports to the Service Manager or Workshop Supervisor.
• Salary: The salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Equipment Rental Service Technician Do?

Equipment Rental Service Technicians are typically employed by equipment rental companies across various industries such as construction, automotive, and entertainment.

Their primary role is to maintain, repair, and ensure the functionality of the rental equipment.

This includes inspecting the equipment before and after it is rented out to clients, making necessary repairs, and conducting routine maintenance checks.

Equipment Rental Service Technicians may also be responsible for showing customers how to operate the rented equipment safely and correctly.

They might provide clients with safety guidelines, demonstrate the proper usage of the equipment, and answer any questions clients may have about the equipment operation.

In addition to their technical work, they often manage the inventory of the rental equipment, documenting any damages, recording maintenance activities, and reporting any issues or inconsistencies.

Customer service is also a significant part of their job role.

They are typically the first point of contact for customers, and they must handle customer complaints and returns professionally.

They also advise customers on the most suitable equipment to rent based on their specific needs and requirements.

 

Equipment Rental Service Technician Qualifications and Skills

An effective Equipment Rental Service Technician should have the skills and qualifications that coincide with the job requirements, such as:

• Technical knowledge and skills to understand and effectively service a wide range of equipment.
• Mechanical aptitude to diagnose and repair equipment problems.
• Customer service skills to interact with clients and provide them with assistance and information about the equipment.
• Strong attention to detail to ensure equipment is maintained and serviced correctly.
• Problem-solving skills to identify issues with the equipment and find the most efficient way to fix them.
• Physical strength and stamina to handle heavy equipment and work for extended periods.
• Organizational skills to manage inventory and ensure that all equipment is accounted for.
• Communication skills to effectively relay information to customers and other members of the team.

 

Equipment Rental Service Technician Experience Requirements

Entry-level Equipment Rental Service Technicians may typically have 1 to 2 years of experience, often gained through an apprenticeship or part-time role in equipment maintenance or repair.

These professionals can also gain valuable practical experience in roles such as Equipment Operator, Maintenance Assistant, or other mechanically inclined jobs.

Candidates with more than 3 years of experience have usually developed a broad knowledge of equipment types and brands and have honed their diagnostic and repair skills in entry-level technician roles.

They may also have experience with customer service and be able to assist in resolving client issues effectively.

Those with over 5 years of experience often possess a deep understanding of complex machinery and systems.

They may also have leadership experience and could be ready for a role such as a Senior Technician or Service Manager.

They may have additional certifications demonstrating their expertise in specific equipment brands or types.

In addition to these experience levels, many employers require their Equipment Rental Service Technicians to have a valid driver’s license, as the role may involve traveling to various job sites to repair or maintain rented equipment.

Other potential requirements could include specific training or certification in machinery repair, maintenance, or safety.

 

Equipment Rental Service Technician Education and Training Requirements

To become an Equipment Rental Service Technician, one typically requires a high school diploma or equivalent, although some employers may prefer candidates with post-secondary training in fields such as automotive technology or heavy equipment repair.

An important aspect of training for this role is hands-on experience, often achieved through on-the-job training or apprenticeship programs.

These programs provide practical experience with repair and maintenance of a variety of equipment.

Many technicians also undergo specific manufacturer’s training, which can vary in length from a few days to a few weeks.

This training is crucial as it focuses on the specific equipment the technician will be servicing.

In addition, knowledge in areas such as hydraulics, electronics, and diesel engines is beneficial.

As technology advances, more complex equipment requires technicians to have computer skills and the ability to interpret diagnostic tests.

Certification, although not always required, may increase job prospects.

For instance, certification from the Equipment & Engine Training Council (EETC) can demonstrate a technician’s competence in specific areas of equipment repair.

Continuing education is also crucial in this role as technology and equipment continually evolve.

Technicians often participate in workshops, seminars, or other learning opportunities to keep their skills current.

Finally, physical fitness is important, as technicians often need to lift heavy equipment and parts.

They also require a valid driver’s license to deliver equipment to job sites.

 

Equipment Rental Service Technician Salary Expectations

The average salary for an Equipment Rental Service Technician is $45,000 (USD) per year.

This can vary depending on factors such as the level of experience, education, location, and the company they work for.

 

Equipment Rental Service Technician Job Description FAQs

What skills does an Equipment Rental Service Technician need?

Equipment Rental Service Technicians require strong mechanical skills to understand, troubleshoot, and repair various equipment.

They should also possess excellent customer service skills for interacting with customers.

Other valuable skills include problem-solving for diagnosing issues with equipment, time management to handle multiple repairs, and attention to detail to ensure that equipment is in safe, working order.

 

Do Equipment Rental Service Technicians need a degree?

While a degree isn’t necessary, having a high school diploma or equivalent is often a minimum requirement.

Many technicians learn their skills on the job or through vocational training programs.

Some technicians may have an associate degree or certification in a related field, such as mechanics or engineering technology.

 

What should you look for in an Equipment Rental Service Technician resume?

Look for a solid work history in equipment repair or a related field.

Technicians should have knowledge of different types of equipment, and any specific certifications, such as forklift or heavy machinery operation, can be advantageous.

Also, look for skills like customer service, problem-solving, and time management.

 

What qualities make a good Equipment Rental Service Technician?

A good Equipment Rental Service Technician will have strong problem-solving skills to accurately diagnose and repair equipment issues.

They should have excellent customer service skills to interact with customers and answer any queries regarding the equipment.

Good technicians will also have a strong attention to detail to ensure all equipment is safe and in good working order.

 

Is it difficult to hire Equipment Rental Service Technicians?

Hiring Equipment Rental Service Technicians can be challenging due to the specialized skill set required.

It may be beneficial to offer competitive salaries and ongoing training opportunities to attract and retain skilled technicians.

Depending on the types of equipment your company rents, finding technicians with specific experience or certifications may also be challenging.

 

Conclusion

And that’s the full picture.

Today, we’ve highlighted the ins and outs of being an Equipment Rental Service Technician.

But guess what?

It’s not just about maintaining and repairing equipment.

It’s about ensuring efficiency, safety and success in every job, one piece of equipment at a time.

With our comprehensive Equipment Rental Service Technician job description template and real-world examples, you’re ready to take the next step.

But why stop there?

Dig deeper with our job description generator. It’s your tool to create precise, high-quality job listings or fine-tune your resume to perfection.

Remember:

Every piece of equipment is part of a bigger project.

Let’s build that success. Together.

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