ERP Systems Administrator Job Description [Updated for 2025]

In the rapidly evolving world of technology, the role of an ERP Systems Administrator has become increasingly significant.

As the digital landscape continues to advance, the demand for skilled professionals who can configure, maintain, and secure our enterprise resource planning (ERP) systems becomes more crucial.

But, let’s delve deeper: What is genuinely expected from an ERP Systems Administrator?

Whether you are:

• A job aspirant seeking to understand the core responsibilities of this role,
• A hiring manager outlining the perfect candidate,
• Or simply fascinated by the intricate world of ERP administration,

You’ve landed on the right page.

Today, we introduce a customizable ERP Systems Administrator job description template, designed for effortless posting on job boards or career portals.

Without further ado, let’s dive in.

ERP Systems Administrator Duties and Responsibilities

ERP Systems Administrators are responsible for managing the daily operations of ERP systems to ensure these systems are running effectively and efficiently.

Their primary role is to provide technical support and system maintenance, while also managing data integrity and access controls.

Here are the main duties and responsibilities of an ERP Systems Administrator:

• Assess the needs of the user and use this information to configure and manage ERP software
• Implement new ERP software updates and test the system to ensure its functionality
• Train staff and other end-users on how to use the ERP system effectively
• Manage user access controls and permissions within the ERP system
• Maintain data integrity by regularly reviewing and cleaning up the data in the ERP system
• Respond to and resolve system errors and performance issues
• Design and implement ERP software procedures to improve operational efficiency
• Collaborate with IT staff and vendors to ensure ERP software is integrated with other business systems
• Prepare and maintain documentation for ERP system procedures, operations and downtime
• Conduct regular system audits and prepare audit reports
• Make recommendations for system improvements, upgrades, and new technologies

 

ERP Systems Administrator Job Description Template

Job Brief

We are searching for a skilled ERP Systems Administrator to maintain, upgrade and manage our software, hardware, and networks.

The ERP Systems Administrator’s responsibilities include ensuring network security, troubleshooting problems and providing technical support, configuring and managing ERP modules, and updating system documentation.

Our ideal candidate has extensive knowledge of ERP systems, is able to manage tasks efficiently, and can work well in a team.

Ultimately, the role of the ERP Systems Administrator is to ensure our company’s technology infrastructure runs smoothly and efficiently, and that our ERP system is aligned with business needs.

 

Responsibilities

• Install and configure software and hardware (servers, printers, network equipment etc.)
• Manage ERP modules and perform system upgrades and updates as required
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security and privacy of networks and computer systems
• Provide technical support across the company
• Create and manage system documentation and reports
• Work with vendors and manage software licenses
• Participate in planning and implementation of IT projects
• Train new system users and set up their accounts

 

Qualifications

• Proven work experience as a system administrator, system engineer or similar role
• Experience with databases, networks (LAN, WAN) and patch management
• Knowledge of system security and data backup/recovery
• Experience with ERP systems, particularly with modules related to the industry
• Familiarity with various operating systems and platforms
• Resourcefulness and problem-solving aptitude
• Excellent communication skills
• BSc/Ba in Information Technology, Computer Science or a related discipline

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: ERP Systems Administrator
• Work Environment: Office setting with options for remote work. Some travel may be required for team meetings or client consultations.
• Reporting Structure: Reports to the IT Manager or Director of IT.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $80,000 minimum to $120,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an ERP Systems Administrator Do?

ERP (Enterprise Resource Planning) Systems Administrators typically work for businesses across a multitude of industries, utilizing ERP software to manage business operations.

They are responsible for managing and maintaining the ERP system of an organization, ensuring that it is functioning optimally and meets the needs of the business.

Their job is to install, configure, upgrade, and troubleshoot ERP software.

This also includes monitoring system performance and ensuring system security.

They work closely with other IT professionals and business users to ensure the ERP system is effectively integrated with other business systems and that data integrity is maintained.

ERP Systems Administrators also provide training and support to ERP system users, assist in the development and implementation of new ERP modules, and coordinate with software vendors for issue resolution and system enhancements.

In addition, they are responsible for creating and maintaining documentation related to ERP system configuration, system mapping, processes, and service records.

They may also be involved in the evaluation and selection of ERP software based on the specific needs and requirements of the organization.

 

ERP Systems Administrator Qualifications and Skills

An ERP Systems Administrator should have the skills and qualifications that align with your job description, such as:

• Strong technical knowledge and hands-on experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, etc. to administer, troubleshoot and manage the system effectively.
• Excellent analytical skills to understand and map business processes to the ERP system for smooth and efficient operations.
• Strong problem-solving abilities to promptly identify and rectify system errors or issues affecting performance.
• Communication skills to coordinate with different teams, understand their needs, and also train end-users on the system.
• Knowledge of database management systems, SQL, and enterprise-level applications to manage data effectively.
• Strong attention to detail and project management skills to handle various tasks simultaneously and ensure projects are completed on time and within budget.
• Knowledge and understanding of best practices in IT security to ensure sensitive data within the ERP system is protected.
• Customer service skills to support end-users, resolve issues and answer queries in a timely and professional manner.

 

ERP Systems Administrator Experience Requirements

Entry-level ERP Systems Administrators are usually expected to have at least 2-3 years of experience, often gained through an internship or part-time role in information technology or system administration fields.

They should have experience with ERP software such as SAP, Oracle or Microsoft Dynamics, as well as a background in database management or network administration.

Middle-level candidates typically need to have a minimum of 3-5 years of experience.

At this level, they are expected to have a significant experience in ERP system installation, configuration, and troubleshooting.

They also need to have knowledge in managing and executing system upgrades and performance tuning.

Candidates for senior roles, such as ERP Systems Manager, are usually required to have 5 or more years of ERP systems administration experience.

These candidates should also have some leadership or managerial experience, demonstrating their ability to lead a team, manage projects and coordinate with other departments.

They should also have a strong understanding of business processes and how they relate to the ERP system.

All levels of ERP Systems Administrators should have experience with system testing and have excellent problem-solving skills.

It is also beneficial to have experience with programming languages such as SQL or Java, as well as certifications related to specific ERP systems or system administration.

 

ERP Systems Administrator Education and Training Requirements

ERP Systems Administrators typically require a bachelor’s degree in computer science, information technology, or a related field.

In addition to their degree, they often require a strong understanding of ERP applications like Oracle, SAP, Microsoft Dynamics among others.

They also need a thorough understanding of database management systems, system design, computer programming, and system analysis.

Knowledge of the specific industry the ERP system is serving can also be beneficial.

Many employers prefer candidates with a master’s degree in business administration with a concentration in information systems.

This provides a solid foundation in both technical skills and business processes, allowing for more effective system administration.

Certifications related to specific ERP systems or in project management can also be a plus.

For example, certifications from Oracle, Microsoft, or SAP can demonstrate a candidate’s expertise in those systems.

Continuous professional development and training are important for staying up-to-date with evolving ERP technologies and best practices.

Some positions may require a certain number of years of experience in a similar role or industry.

Soft skills such as strong problem-solving abilities, excellent communication skills, and the ability to work in a team are also essential for ERP Systems Administrators.

 

ERP Systems Administrator Salary Expectations

An ERP Systems Administrator can expect to earn an average salary of $89,000 (USD) per year.

This salary can vary depending on factors such as level of experience, the complexity of the ERP system being administered, educational qualifications, and the geographical location of the job.

 

ERP Systems Administrator Job Description FAQs

What skills does an ERP Systems Administrator need?

ERP Systems Administrators should have solid technical skills including understanding of ERP systems, databases, and operating systems.

They should be proficient in problem-solving and have excellent analytical skills.

Good communication skills are necessary as they are often required to liaise with various departments within an organization.

Understanding business processes and being able to adapt to changing technologies is also key.

 

Do ERP Systems Administrators need a degree?

A bachelor’s degree in computer science, information systems, or a related field is usually required for this role.

However, some organizations may also consider candidates with substantial work experience in ERP system administration or related fields.

Certifications in specific ERP systems such as SAP, Oracle, or Microsoft Dynamics can be advantageous.

 

What should you look for in an ERP Systems Administrator’s resume?

Look for a degree in a relevant field and experience with ERP systems.

Certifications related to specific ERP systems would be a plus.

Additionally, experience in problem-solving, project management, and cross-departmental collaboration can be beneficial.

It’s also important to look for any experience in training users and managing system upgrades.

 

What qualities make a good ERP Systems Administrator?

A good ERP Systems Administrator should be detail-oriented, as they will often be required to oversee intricate system configurations.

They should be good problem solvers, able to diagnose and rectify system issues.

Good communication and interpersonal skills are crucial, as they will need to work with different departments and explain complex concepts in simple terms.

They should also be adaptable, as ERP technologies frequently evolve.

 

Is it difficult to hire an ERP Systems Administrator?

Finding a skilled ERP Systems Administrator can be challenging due to the specialized nature of the role.

The ideal candidate would not only have technical knowledge and experience with ERP systems, but also an understanding of the business processes that the ERP system supports.

Therefore, it might be necessary to offer competitive compensation, ongoing training opportunities, and a clear career progression path to attract and retain top talent.

 

Conclusion

And there you have it.

Today, we’ve shed light on the complex and challenging role of an ERP Systems Administrator.

Surprised?

It’s not just about managing systems.

It’s about sculpting the backbone of a company’s operations, one system at a time.

With our comprehensive ERP Systems Administrator job description template and real-world examples, you’re ready to take the plunge.

But why stop here?

Dig deeper with our job description generator. It’s your secret weapon to creating laser-focused job descriptions or refining your resume to brilliance.

Remember:

Every system managed is a pivotal part of the company’s operations.

Let’s shape that future. Together.

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