Expedited Freight Services Job Description [Updated for 2025]

In the fast-paced world of logistics, the demand for expedited freight services has never been greater.

As global commerce accelerates, the need for swift, reliable, and efficient freight services intensifies.

But what are the actual responsibilities involved in expedited freight services?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager delineating the perfect candidate,
• Or simply intrigued by the intricate dynamics of expedited freight services,

You’ve come to the right place.

Today, we present a customizable expedited freight services job description template, designed for easy posting on job boards or career sites.

Let’s delve right into it.

Expedited Freight Services Duties and Responsibilities

Expedited Freight Services work on a time-critical basis to ensure the efficient and safe delivery of goods.

This role involves planning, tracking, and managing the shipment process, and may require interaction with clients, drivers, and logistics professionals.

The duties and responsibilities for Expedited Freight Services may include:

• Organizing, scheduling and routing shipments
• Monitoring the status of shipments to ensure on-time delivery
• Communicating with drivers to ensure efficient delivery of goods
• Coordinating with customers to determine shipping needs
• Managing transportation and logistics documentation
• Ensuring compliance with shipping regulations and safety standards
• Identifying and resolving any issues or delays in the shipping process
• Inspecting and preparing goods for shipment
• Tracking shipment details, costs, and billing
• Providing excellent customer service to maintain client relationships
• Keeping informed about the latest industry trends and transportation regulations

 

Expedited Freight Services Job Description Template

Job Brief

We are seeking a dedicated and experienced professional for our Expedited Freight Services role.

The successful candidate will be responsible for planning and monitoring the transportation of goods to ensure speedy and efficient delivery.

The role requires excellent organizational skills, a customer-focused approach, and the ability to work under pressure to meet tight deadlines.

 

Responsibilities

• Coordinate and monitor supply chain operations
• Ensure the integrity and timely delivery of goods
• Communicate with suppliers, retailers, and customers to achieve profitable deals and mutual satisfaction
• Resolve any arising problems or complaints related to logistics
• Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs
• Keep track of quality, quantity, delivery times, transport costs, and efficiency
• Meet cost, productivity, accuracy, and timeliness targets
• Comply with laws, regulations, and ISO requirements

 

Qualifications

• Proven experience in a logistics role
• Experience in customer service, and knowledge of laws, regulations, and ISO requirements
• Proficient in standard logistics software
• Excellent coordination and monitoring skills
• Ability to work under pressure and meet deadlines
• Outstanding organizational and multitasking skills
• High school diploma or equivalent; degree in supply chain management, logistics or business administration is a plus

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Expedited Freight Services
• Work Environment: Office and field work. Travel may be required depending on the work demands.
• Reporting Structure: Reports to the Logistics Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $50,000 minimum to $85,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Expedited Freight Services Do?

Expedited Freight Services, also known as Expedited Transport or Expedited Shipping, is a specialized service in the logistics industry.

Their primary role is to ensure the rapid transportation of goods to meet urgent delivery deadlines.

Expedited Freight Services typically work for transportation companies, logistics providers, or they may be self-employed.

They work closely with drivers, dispatchers, and clients to coordinate and execute fast, efficient shipping plans.

Their primary responsibility is to ensure that goods are collected and delivered within a tight timeframe, often bypassing regular freight schedules and routes.

This may involve coordinating multiple modes of transportation, from trucks to air freight, and ensuring a smooth and timely transition between each.

Expedited Freight Services are also responsible for monitoring the progress of each shipment, keeping the client updated on its status, and troubleshooting any issues that arise during transit.

They work quickly to resolve potential delays and maintain the promised delivery schedule.

Often, they must also handle paperwork related to the shipment, including invoices, customs documents, and proof of delivery receipts.

They ensure all documentation is complete and accurate to avoid legal complications or delays in transit.

Additionally, they may be required to provide quotes to clients, detailing the cost of the expedited service, and negotiate terms to secure contracts.

They must balance the need for speed with the need for cost-effectiveness, ensuring both the client’s satisfaction and the profitability of the service.

 

Expedited Freight Services Qualifications and Skills

Expedited Freight Services roles require a unique blend of technical, logistical and customer service skills and qualifications such as:

• Logistics and supply chain knowledge to understand and manage the process of moving goods in a timely and efficient manner.
• Outstanding planning and organizational skills to manage and track multiple deliveries, ensuring all freight is delivered on time.
• Strong problem-solving skills to troubleshoot and resolve any issues that may occur during the transportation process.
• Technical skills to operate and utilize transportation management systems and other related software.
• Understanding of compliance standards and regulations in the freight and transportation industry.
• Exceptional communication and customer service skills to interact with clients, provide updates and handle any complaints or issues.
• Physical strength and endurance, as the job may involve loading and unloading of heavy goods.
• Ability to work under pressure and meet tight deadlines, often in unpredictable circumstances such as adverse weather conditions or traffic delays.

 

Expedited Freight Services Experience Requirements

Entry-level candidates for expedited freight services might have 1 to 2 years of experience in a logistical or transportation role, often gained through an internship or a part-time role within the industry.

These professionals may also gain on-the-job experience in roles such as Freight Coordinator, Logistics Clerk, or other roles related to supply chain management.

Training in the use of freight management software and knowledge of transportation laws and regulations is often part of this initial experience.

Candidates with more than 3 years of experience have typically honed their skills in roles like Freight Operations Supervisor or Logistics Analyst, where they gain an in-depth understanding of the expedited freight processes, including scheduling, routing, and tracking shipments, as well as coordinating with drivers and other logistics personnel.

Those with more than 5 years of experience in expedited freight services often have some leadership experience and might be ready for managerial positions.

They may have handled responsibilities such as strategizing and implementing efficient freight operations, ensuring compliance with safety regulations, and managing teams for logistics or transportation.

Knowledge in areas like cost and time-effective freight strategies and negotiations with carriers is also expected from these seasoned professionals.

 

Expedited Freight Services Education and Training Requirements

Individuals interested in Expedited Freight Services typically need a high school diploma or equivalent education as a minimum requirement.

They are expected to have a sound knowledge of logistics, transportation, and supply chain management.

Many individuals working in this sector opt for a bachelor’s degree in logistics, supply chain management, or business administration.

They also need an in-depth understanding of freight regulations and compliance, load management, routing, and safety protocols.

A Commercial Driver’s License (CDL) is often necessary for roles involving vehicle operation.

Several positions in this industry may require specialized training or additional certification in hazardous materials (HAZMAT) handling, supply chain management, or freight brokerage.

Experience in the field and related certifications can boost job prospects and opportunities for career advancement.

Ongoing education and staying current with the latest trends and regulations in the transportation industry are also encouraged.

 

Expedited Freight Services Salary Expectations

The average salary for a professional in Expedited Freight Services is approximately $56,830 (USD) per year.

However, the actual earnings may fluctuate depending on individual experience, the location of work, and the company for which they work.

 

Expedited Freight Services Job Description FAQs

What are the key skills required for Expedited Freight Services?

Individuals working in Expedited Freight Services should possess excellent organizational and planning skills to handle freight schedules and routes.

Strong communication and interpersonal skills are required to interact with clients and team members.

They should also have problem-solving abilities to handle unexpected situations like delays or mechanical issues.

Knowledge of safety regulations and procedures in freight handling and transportation is also essential.

 

Do individuals in Expedited Freight Services need any specific qualifications?

While a specific degree is not mandatory for entry-level roles in Expedited Freight Services, a high school diploma or equivalent is generally required.

For higher roles, such as management, a degree in logistics, supply chain management, or a related field can be beneficial.

Experience in the freight or logistics industry, and a good understanding of freight transportation and delivery systems is often desired.

 

What should you look for in a resume for Expedited Freight Services?

When reviewing a resume for Expedited Freight Services, look for experience in the freight or transportation industry.

A strong background in logistics or supply chain management can be beneficial.

Additional certifications in freight handling or safety procedures are a plus.

Also, check for soft skills like problem-solving, communication, and organization, as these are crucial in this role.

 

What qualities make a good Expedited Freight Services employee?

A good employee in Expedited Freight Services is detail-oriented and organized, as they have to manage delivery schedules, routes, and sometimes complex logistics.

They are problem solvers who can handle unexpected situations like delays or mechanical issues effectively.

They should be able to communicate well, as they interact with clients, drivers, and other team members regularly.

A strong understanding of safety regulations and freight handling procedures is also important.

 

Is it challenging to hire for the role of Expedited Freight Services?

Hiring for the role of Expedited Freight Services can be challenging as it requires a unique combination of skills, including logistical knowledge, problem-solving abilities, and strong communication skills.

Additionally, individuals with experience in the freight or transportation industry may be in high demand, making it difficult to find qualified candidates.

However, offering competitive salaries and benefits, and promoting a positive work culture can help attract and retain top talent.

 

Conclusion

So, there you have it.

Today, we’ve provided an inside look into what it truly means to be in expedited freight services.

And guess what?

It’s not just about shipping goods quickly.

It’s about maneuvering a fast-paced, ever-evolving industry, one delivery at a time.

With our comprehensive expedited freight services job description template and real-world examples, you’re well on your way to making a move.

But why stop there?

Dig deeper with our job description generator. It’s your next step to creating laser-focused listings or perfecting your resume to a T.

Remember:

Every delivery is a part of a bigger journey.

Let’s chart that course. Together.

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