Export Sales Coordinator Job Description [Updated for 2025]

In the era of global commerce, the demand for Export Sales Coordinators is at its peak.

As international trade accelerates, businesses increasingly need proficient individuals who can streamline, enhance, and fortify their export sales operations.

But what does an Export Sales Coordinator role truly entail?

Whether you are:

• A job seeker trying to understand the dynamics of this role,
• A hiring manager outlining the perfect candidate,
• Or simply interested in the intricacies of export sales coordination,

You’ve come to the right place.

Today, we present a customizable Export Sales Coordinator job description template, designed for straightforward posting on job boards or career sites.

Let’s get started.

Export Sales Coordinator Duties and Responsibilities

Export Sales Coordinators are responsible for managing and coordinating all aspects related to exporting goods for a company.

This involves planning, organizing, and executing export strategies, as well as providing excellent customer service to international clients.

Their duties and responsibilities include:

• Coordinating export sales orders and deliveries to ensure timely delivery
• Maintaining accurate records of all exports, invoices, and pricing
• Communicating with freight forwarders, shipping agents, and customers to ensure smooth export procedures
• Understanding and adhering to export laws and regulations
• Working with the sales team to develop and implement export sales strategies
• Providing excellent customer service to international clients and handling any issues or queries related to export sales
• Preparing and managing all export documentation such as shipping documents, customs declarations, and certificates of origin
• Analyzing market trends and identifying potential new export opportunities
• Assisting with the forecasting of export sales and setting performance goals
• Coordinating with different departments such as finance and logistics to ensure all export transactions are executed successfully

 

Export Sales Coordinator Job Description Template

Job Brief

We are looking for a highly organized and efficient Export Sales Coordinator to manage and facilitate our international sales operations.

The Export Sales Coordinator will liaise with sales teams, logistics, and customers to ensure smooth operations and customer satisfaction.

Export Sales Coordinator responsibilities include understanding customer needs, preparing sales quotations, providing product information, coordinating with shipping agencies, and ensuring all export documentation is in order.

Our ideal candidates are detail-oriented, have excellent communication skills and are familiar with international trade laws and regulations.

Ultimately, the role of the Export Sales Coordinator is to ensure that the company’s international sales operations are efficient, effective, and aligned with business objectives.

 

Responsibilities

• Coordinate with sales teams to understand customer requirements and provide sales support
• Generate and send out sales quotes, proposals, and invoices
• Ensure all export documentation is complete and accurate
• Liaise with logistics and shipping agencies to arrange delivery of goods
• Handle customer inquiries and complaints and ensure customer satisfaction
• Maintain up-to-date knowledge of company products and services
• Ensure compliance with international trade laws and regulations
• Track sales orders and keep customers updated on the status of their orders
• Prepare and present sales reports to management
• Participate in trade shows and exhibitions

 

Qualifications

• Proven work experience as an Export Sales Coordinator or similar role in sales
• Good understanding of international trade laws and regulations
• Proficiency in a foreign language is a plus
• Excellent communication and negotiation skills
• Ability to handle multiple tasks and meet deadlines
• Proficiency in MS Office and CRM software
• Strong organizational and customer service skills
• Bachelor’s degree in Business, Marketing, or related field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Export Sales Coordinator
• Work Environment: Office setting with options for remote work. Some travel may be required for trade shows or client meetings.
• Reporting Structure: Reports to the Export Sales Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $65,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Export Sales Coordinator Do?

Export Sales Coordinators work within the global trade industry, coordinating and managing the sale of goods or services to overseas customers.

They are often employed by exporting companies across various industries.

Their role involves liaising with international clients and internal sales teams to ensure smooth and efficient sales processes.

This includes understanding client needs, providing quotations, processing orders, and coordinating deliveries.

They typically handle correspondence and translations, if necessary, and are in charge of preparing and maintaining export documentation, such as commercial invoices, packing lists, and shipping instructions.

Export Sales Coordinators also monitor and track shipments, ensuring they are delivered on time and handling any issues that arise during the transport of goods.

Moreover, they often work closely with shipping and freight forwarding companies, customs agents, and other regulatory entities to ensure compliance with export laws and regulations.

Their role may also involve market research to identify new sales opportunities and trends in various international markets.

They may also participate in the development of sales strategies and goals.

Overall, an Export Sales Coordinator’s job is to ensure the successful execution of overseas sales, providing excellent customer service and maintaining good relationships with foreign clients.

 

Export Sales Coordinator Qualifications and Skills

An Export Sales Coordinator must possess a blend of technical knowledge, interpersonal skills, and industry-specific competencies, such as:

• Experience in sales and marketing, preferably in an international setting, to understand and cater to diverse market needs.
• Knowledge of export regulations and international trade agreements to ensure all transactions are compliant with legal requirements.
• Excellent communication and negotiation skills to liaise effectively with clients, suppliers, and freight forwarders.
• Strong organizational and time management skills to coordinate shipping schedules and deliver products in a timely manner.
• High attention to detail to ensure accuracy in all export documentation and reporting.
• Awareness of foreign languages and cultures could be advantageous in building effective relationships with international clients.
• Proficiency in using various software applications for inventory management, order processing, and customer relationship management.
• Ability to handle stress and solve problems that may arise in the export process, such as delays in customs or changes in shipping routes.

 

Export Sales Coordinator Experience Requirements

Entry-level candidates for an Export Sales Coordinator role may have 1 to 2 years of experience, often obtained through internships or part-time roles in sales, international trade, or logistics.

Candidates with more than 2 years of experience are generally expected to have developed fundamental skills in areas such as customer service, data analysis, and trade regulations, and to have some knowledge of international sales and exports.

Those with more than 5 years of experience in export sales coordination often have advanced knowledge of international trade laws and regulations, fluency in multiple languages, and excellent negotiation skills.

They might also have experience managing a team or leading projects, making them suitable for senior or managerial roles.

Some businesses might prefer candidates with prior experience in their specific industry or sector.

This experience can equip the Export Sales Coordinator with valuable insights into market trends and customer preferences, helping them to drive sales and business growth.

In addition to this, strong computer skills, particularly in data management software and customer relationship management (CRM) systems, are often required in this role.

Some employers may also require a bachelor’s degree in business, international relations, or a similar field.

 

Export Sales Coordinator Education and Training Requirements

Export Sales Coordinators usually possess a bachelor’s degree in business, international business, marketing, or a related field.

They must have a strong understanding of sales principles and customer service practices, usually gained through previous work experience or internships in related roles.

Knowledge of foreign languages can be beneficial, as the role often involves dealing with international clients.

Additionally, understanding customs regulations, export controls, and international trade laws is crucial.

Some positions may require Export Sales Coordinators to have a master’s degree in international business, marketing or supply chain management.

Although not necessarily required, professional certifications such as Certified International Trade Professional (CITP) or Certified Global Business Professional (CGBP) can enhance job prospects.

Strong knowledge of CRM software and office applications like MS Excel is usually expected.

Ongoing professional development and staying updated with the latest trends in international trade can also be beneficial.

 

Export Sales Coordinator Salary Expectations

An Export Sales Coordinator can expect to earn an average salary of $48,758 (USD) per year.

However, this amount can vary widely based on factors such as experience, skills, geographical location, and the specific company that one is working for.

 

Export Sales Coordinator Job Description FAQs

What skills does an Export Sales Coordinator need?

An Export Sales Coordinator should have strong organizational and administrative skills as they are responsible for ensuring that all sales transactions are processed efficiently.

They should have excellent communication skills for interacting with clients and team members, and good analytical skills for managing and interpreting sales data.

Knowledge of foreign languages can be an advantage in this role, as is an understanding of international sales and shipping regulations.

 

Do Export Sales Coordinators need a degree?

While a degree may not always be required, employers often prefer candidates with a bachelor’s degree in business, international business, or a related field.

Previous experience in sales or logistics is also typically required, and knowledge of import/export regulations can be a major advantage.

 

What should you look for in an Export Sales Coordinator resume?

Firstly, look for relevant experience in sales, coordination, or logistics.

Knowledge or experience in import/export regulations or international sales is a major advantage.

Also, look for evidence of strong organizational and administrative skills, as well as excellent communication skills.

Experience or skills in a foreign language can also be a plus.

 

What qualities make a good Export Sales Coordinator?

A good Export Sales Coordinator is efficient, organized and detail-oriented.

They should have strong communication skills and the ability to work well in a team.

They need to be able to handle multiple tasks at once and meet strict deadlines.

Additionally, they should have a good understanding of sales processes and customer service principles.

 

Is it difficult to hire Export Sales Coordinators?

The difficulty in hiring an Export Sales Coordinator largely depends on the specific requirements of the role.

For example, if the role requires knowledge of a specific foreign language or familiarity with certain export regulations, it might be harder to find qualified candidates.

However, offering competitive salaries, opportunities for career growth, and a positive work environment can attract high-quality candidates.

 

Conclusion

And so, the veil has been lifted.

Today, we’ve explored the true meaning of being an Export Sales Coordinator.

Surprise, surprise?

It’s not just about closing deals.

It’s about carving a path in the global market, one transaction at a time.

Armed with our tailor-made Export Sales Coordinator job description template and relatable examples, you’re primed for progress.

But why pause now?

Dig deeper with our job description generator. It’s your gateway to meticulously-crafted postings or perfecting your resume to a tee.

Remember:

Every transaction is a piece of the global puzzle.

Let’s shape that future. Together.

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