Field Service Radio Technician Job Description [Updated for 2025]

In the fast-paced, technology-driven world, the need for Field Service Radio Technicians is more crucial than ever.

As technology evolves, the demand for skilled technicians who can install, maintain, and repair our important communication systems continues to grow.

But what does the job of a Field Service Radio Technician really entail?

Whether you are:

• A job seeker wanting to understand the core responsibilities of this role,
• A hiring manager looking for the perfect candidate,
• Or simply curious about the world of field service radio technology,

You’ve come to the right place.

Today, we present a customizable Field Service Radio Technician job description template, ready for easy posting on job boards or career sites.

Let’s dive right in.

Field Service Radio Technician Duties and Responsibilities

Field Service Radio Technicians are responsible for maintaining, troubleshooting, and repairing radio communication systems and equipment.

Their work is typically on-site, and they often travel to different locations to perform their duties.

Their main duties and responsibilities include:

• Evaluating the needs of the client and the technical requirements of the communication system
• Installing, maintaining, and repairing radio communication systems and equipment
• Performing routine inspections to ensure all components of the radio system are functioning properly
• Diagnosing and resolving issues with radio systems and equipment
• Communicating with customers to explain technical issues and how they can be resolved
• Providing technical support to customers, including on-site assistance and remote support
• Coordinating with other technicians and engineers to ensure the functionality of the radio systems
• Maintaining records of services, repairs, and installations
• Keeping up-to-date with advances in radio technology and regulations
• Adhering to safety protocols while working with electrical equipment and in various environments

 

Field Service Radio Technician Job Description Template

Job Brief

We are looking for a skilled Field Service Radio Technician to install, maintain, and repair our radio communication systems.

Your responsibilities will include understanding user requirements, setting up radio systems, performing system tests, and resolving technical issues.

Our ideal candidate is a quick problem-solver with excellent hands-on skills, knowledge of radio systems, and ability to provide great customer service.

Ultimately, the role of the Field Service Radio Technician is to ensure our radio communication systems function efficiently and our customers are satisfied.

 

Responsibilities

• Install, inspect, service, and repair radio communication systems
• Perform system tests to ensure proper installations and operations
• Conduct routine maintenance and troubleshooting
• Document work orders, service reports, and time sheets
• Communicate with customers to understand their requirements and provide them with necessary technical support
• Ensure all work is performed to company standards and protocols
• Travel to various locations to install and repair equipment

 

Qualifications

• Proven work experience as a Radio Technician
• Knowledge of radio systems and equipment
• Ability to diagnose and repair equipment failures
• Good understanding of electronic, electrical, and mechanical systems
• Excellent customer service skills
• Ability to work independently and as part of a team
• Valid driver’s license
• Physical ability to lift heavy equipment
• Associate degree in Electronics or related field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Field Service Radio Technician
• Work Environment: Field work with regular travel to client locations. Some office work for administrative tasks.
• Reporting Structure: Reports to the Field Service Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $70,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Field Service Radio Technician Do?

Field Service Radio Technicians are specialized professionals working primarily in industries that depend on wireless communication systems.

This includes sectors like military, emergency services, broadcasting, and telecommunications.

They install, maintain, troubleshoot, and repair radio frequency equipment such as two-way radios, cellular repeaters, and wireless broadband devices.

This typically involves the assembly and programming of these devices at client locations, often in outdoor or mobile environments.

Field Service Radio Technicians also perform system performance tests and diagnose system hardware and software problems.

They might also design and implement system upgrades to improve functionality and performance.

These technicians often work directly with clients, providing them with technical support, training on new equipment, and recommendations for system improvements.

They also document service and installation actions by completing forms, reports, logs, and records to ensure accurate tracking of work done and to aid in future troubleshooting processes.

Safety is a critical aspect of their role, so they must adhere to all applicable regulations and procedures.

 

Field Service Radio Technician Qualifications and Skills

A competent Field Service Radio Technician should possess the skills and qualifications that align with the job role, such as:

• Technical skills to repair and maintain various types of radio equipment and communication systems.
• Knowledge of radio frequency (RF) theory and digital and analog communications.
• Problem-solving skills to diagnose and fix complex radio equipment malfunctions.
• Good hand-eye coordination and manual dexterity to handle small electronic components.
• Interpersonal skills to effectively interact with clients and understand their requirements.
• Excellent communication skills to explain technical information to non-technical clients and to document work performed.
• Ability to operate tools and diagnostic equipment for testing and repairing radio systems.
• Knowledge of safety standards and procedures to avoid potential hazards while working with electronic equipment.
• Ability to work independently, often in remote locations, and manage time effectively.
• Willingness to stay up-to-date with the latest advancements in radio technology and electronics.

 

Field Service Radio Technician Experience Requirements

Entry-level Field Service Radio Technicians typically have at least 1-2 years of experience in a related technical field or in a hands-on educational environment.

They may have gained this experience through internships, part-time jobs, or vocational school training in electronics or communications technology.

Candidates with 2-4 years of experience may have worked in roles such as Radio Repair Technician, Communications Equipment Technician, or other electronics repair and maintenance roles.

This duration of experience often implies advanced understanding of radio frequency (RF) equipment, signal processing systems, and troubleshooting techniques.

Candidates with more than 5 years of experience are often expected to have comprehensive knowledge and hands-on experience with specific radio systems, including digital, analog, trunking, and conventional radio systems.

These technicians may also have experience with other communication technologies like telemetry and satellite systems.

Technicians with over 7 years of experience in the field may have leadership experience, having overseen teams of junior technicians, managed large-scale projects, or trained new hires.

They may be equipped to handle more complex installations, repairs, and maintenance tasks, and are often eligible for supervisory or managerial positions in the field.

 

Field Service Radio Technician Education and Training Requirements

Field Service Radio Technicians generally need to have a minimum of a high school diploma, although many employers prefer individuals with an associate’s degree or higher in electronics technology, telecommunications, or a related field.

Essential for this job role is the understanding of radio frequency (RF) technology, which is usually gained through relevant coursework or training programs.

These programs provide students with hands-on experience dealing with communication systems, digital circuits, electronics theory, and more.

In addition to formal education, Field Service Radio Technicians are often required to obtain certification from organizations such as the Electronics Technicians Association, International (ETA-I) or the Society of Broadcast Engineers (SBE).

These certifications demonstrate the technician’s competence and commitment to the field.

Most employers also require Field Service Radio Technicians to have practical experience, which can be obtained through internships, cooperative education programs, or entry-level positions in the field.

Continuing education is crucial for Field Service Radio Technicians as they need to stay updated on the latest advancements in communication technology and equipment, which can be gained through workshops, seminars, or additional certifications.

 

Field Service Radio Technician Salary Expectations

A Field Service Radio Technician can expect to earn an average salary of $54,360 (USD) per year.

However, the actual income can significantly vary depending on factors such as years of experience, certifications, location, and the employing organization.

 

Field Service Radio Technician Job Description FAQs

What skills does a Field Service Radio Technician need?

Field Service Radio Technicians should possess strong technical skills, with a focus on understanding of radio systems, troubleshooting, and repairs.

They should have a working knowledge of electronic and mechanical systems and be able to handle tools and equipment effectively.

Additionally, good communication skills are important as they often interact with customers and need to explain technical issues in a simple, comprehensible manner.

 

Do Field Service Radio Technicians need a degree?

Most Field Service Radio Technicians need to have at least a high school diploma or equivalent.

However, an associate degree or vocational training in electronics, telecommunications, or a related field is highly beneficial.

Additionally, some employers prefer technicians with professional certification, such as the General Radiotelephone Operator License (GROL) or the Certified Electronics Technician (CET).

 

What should you look for in a Field Service Radio Technician resume?

When reviewing a Field Service Radio Technician’s resume, look for a solid technical background with specific experience in radio systems.

This could include repair, maintenance, troubleshooting, and installation.

Certifications and degrees in relevant fields are also important.

Finally, consider their experience with customer service, as they will often be interacting directly with clients.

 

What qualities make a good Field Service Radio Technician?

A good Field Service Radio Technician is meticulous and has an eye for detail, which enables them to accurately diagnose and fix complex radio system issues.

They need to have good problem-solving skills to rectify issues efficiently and effectively.

Interpersonal skills are also important, as they often deal with clients, and they need to be able to communicate clearly and effectively.

Additionally, they should be able to work independently and be comfortable with traveling to different job sites.

 

Is it difficult to hire Field Service Radio Technicians?

The difficulty in hiring Field Service Radio Technicians can depend on factors such as location and the specific requirements of the role.

There may be a limited pool of qualified candidates, especially in remote areas.

Additionally, the role often requires a mix of technical expertise, physical stamina, and customer service skills, which can make finding the right candidate a challenge.

Providing competitive compensation, ongoing training opportunities, and a clear career development path can help attract qualified technicians.

 

Conclusion

And there we have it.

Today, we’ve delved into the true essence of a Field Service Radio Technician.

Guess what?

It’s not just about maintaining and repairing radio systems.

It’s about ensuring seamless communication and efficient operations, one radio frequency at a time.

Armed with our comprehensive field service radio technician job description template and real-world scenarios, you’re all geared up for the next step.

But why stop there?

Go the extra mile with our job description generator. It’s your stepping stone to creating precise job listings or optimizing your resume to perfection.

Remember:

Every radio frequency is a part of a bigger network.

Let’s ensure smooth communication. Together.

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