Fleet Service Manager Job Description [Updated for 2025]

In today’s fast-paced transportation industry, the role of the Fleet Service Manager is more critical than ever.

As logistics networks expand and transportation technology advances, the demand for skilled professionals who can effectively manage, streamline, and protect our fleet operations grows louder.

But let’s delve deeper: What is really expected from a Fleet Service Manager?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager creating an ideal candidate profile,
• Or simply curious about the nuances of fleet service management,

You’ve landed on the right page.

Today, we present a customizable Fleet Service Manager job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Fleet Service Manager Duties and Responsibilities

Fleet Service Managers oversee the operation, maintenance, and repair of a company’s fleet of vehicles.

They are responsible for ensuring that vehicles are in good working order and meet all safety regulations.

This role requires strong organizational and problem-solving skills.

Here are the duties and responsibilities of a Fleet Service Manager:

• Manage and coordinate activities of fleet services staff
• Plan and schedule vehicle maintenance and repairs, ensuring minimal downtime
• Ensure compliance with all company policies, procedures, and safety standards
• Monitor and control fleet inventory, including parts and equipment
• Assess the condition of the fleet and make recommendations for replacement or repair
• Develop and implement cost-saving measures related to fleet management
• Track and analyze fleet performance metrics, identifying areas for improvement
• Work closely with vendors and suppliers for vehicle purchase and lease agreements
• Ensure all vehicles have the necessary permits and registrations
• Address and resolve any issues or complaints related to the fleet
• Stay up-to-date with latest fleet management technologies and practices

 

Fleet Service Manager Job Description Template

Job Brief

We are looking for an experienced Fleet Service Manager to oversee our fleet operations.

The Fleet Service Manager’s responsibilities include maintaining good working relationships with drivers, mechanics, vendors and contractors, ensuring compliance with regulations, and managing costs.

Our ideal candidate possesses strong leadership abilities, excellent organizational skills, and a deep understanding of vehicle maintenance, repair, and safety standards.

Ultimately, the role of the Fleet Service Manager is to ensure that our fleet operations run smoothly, efficiently, and safely.

 

Responsibilities

• Manage all fleet services, including maintenance and repair.
• Oversee the scheduling, dispatching, and routing of all vehicles.
• Ensure compliance with local, state, and federal transportation regulations and standards.
• Develop, implement, and enforce safety policies and procedures.
• Track and manage costs, including fuel, maintenance, and repairs.
• Coordinate with vendors and contractors.
• Train and supervise fleet staff, including drivers and mechanics.
• Monitor fleet condition and performance, and arrange regular inspections and maintenance services.
• Handle any breakdowns or accidents, and coordinate the insurance claim process.
• Prepare and present reports on fleet operations and expenses.

 

Qualifications

• Proven work experience as a Fleet Manager or similar role.
• Knowledge of local, state, and federal transportation regulations and standards.
• Experience with vehicle maintenance, repair, and safety standards.
• Strong leadership and organizational skills.
• Excellent problem-solving abilities and communication skills.
• Proficiency in fleet management software and GPS systems.
• Ability to multitask and work under pressure.
• High school diploma; Degree in logistics or relevant field is a plus.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Fleet Service Manager
• Work Environment: This role typically operates in a combination of office and garage settings. Some travel may be required for vendor meetings or site visits.
• Reporting Structure: Reports to the Director of Operations.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $75,000 minimum to $105,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Fleet Service Manager Do?

Fleet Service Managers often work for transportation companies, logistics firms, or any corporation that operates a large number of vehicles.

Their primary responsibility is to manage and oversee the operations of the company’s vehicle fleet.

This includes scheduling regular vehicle maintenance to ensure all vehicles are operational and meet safety standards.

Fleet Service Managers also coordinate the acquisition and disposal of vehicles, keeping track of the fleet’s costs and efficiency.

They might use software systems to manage and monitor the fleet’s operations and schedules.

They also manage the team of fleet service technicians, providing them with training, guidance, and support to ensure they can effectively maintain and repair the fleet vehicles.

In addition, the Fleet Service Manager is responsible for ensuring the fleet’s compliance with regulations and legislation, managing risks associated with the fleet, and developing strategies to improve the fleet’s efficiency and reduce costs.

Finally, they liaise with drivers, suppliers, and senior management, providing reports on the fleet’s performance and handling any issues or complaints related to the fleet.

 

Fleet Service Manager Qualifications and Skills

A proficient Fleet Service Manager must possess a combination of technical skills, managerial skills and industry knowledge to effectively manage and maintain a fleet of vehicles, such as:

• Excellent management and organizational skills to oversee the operations of the fleet, including managing the budget, ensuring regular maintenance of vehicles, and coordinating with various departments.
• Strong technical knowledge and understanding of vehicle systems and maintenance requirements to ensure the fleet is well-maintained and safe for use.
• Good communication skills to liaise with vendors, report to senior management, and address the concerns of drivers.
• Ability to analyze and make use of data for improved fleet operations and cost-effectiveness.
• Problem-solving skills to efficiently identify and resolve issues related to vehicles, drivers, and operations.
• Understanding of fleet management software to monitor fleet performance, manage maintenance schedules, and streamline operations.
• Understanding and compliance with transportation laws and regulations to ensure the fleet is operated in a legal and safe manner.
• Customer service skills to manage relationships with vendors and service providers and to handle any complaints or issues that may arise.

 

Fleet Service Manager Experience Requirements

Entry-level candidates for a Fleet Service Manager position typically have 1 to 2 years of experience in fleet management, transportation, logistics, or a related field.

This experience can be acquired through internships, part-time roles, or full-time roles in smaller organizations.

Candidates with 3 to 5 years of experience often have a deeper understanding of fleet operations, including vehicle maintenance, procurement, and driver management.

They may have previously worked in roles such as Fleet Coordinator, Fleet Supervisor, or Logistic Coordinator.

Those with more than 5 years of experience are usually considered for senior-level positions.

They may have a track record of managing large fleets, implementing cost-saving strategies, ensuring regulatory compliance, and leading teams.

They may have also gained experience in using fleet management software and systems.

Some roles may require specific certifications or qualifications related to fleet management, safety protocols, or transport regulations.

Advanced roles may also require proven leadership skills and the ability to strategically plan and manage budgets.

 

Fleet Service Manager Education and Training Requirements

To become a Fleet Service Manager, individuals typically need a bachelor’s degree in fleet management, transportation, logistics, or a related field.

In-depth knowledge of fleet operations, maintenance and repair, safety regulations, and federal and state transportation laws is essential.

This knowledge can often be gained through on-the-job experience and industry-specific training programs.

While not always required, obtaining a Certified Automotive Fleet Manager (CAFM) or Certified Public Fleet Professional (CPFP) certification can demonstrate a Fleet Service Manager’s expertise and commitment to the profession.

Some employers may prefer candidates with a master’s degree in business administration or a related field, as this role often includes responsibilities like budgeting, strategic planning, and team management.

Additionally, strong skills in communication, problem-solving, and technology (especially fleet management software) are important for success in this role.

Continuing education and staying current with the latest industry trends and developments is also advantageous for advancement in this field.

 

Fleet Service Manager Salary Expectations

A Fleet Service Manager can expect to earn an average salary of $76,399 (USD) per year.

However, this salary may fluctuate based on factors such as years of experience, specific skills, the size of the fleet being managed, and the location of the job.

 

Fleet Service Manager Job Description FAQs

What are the key responsibilities of a Fleet Service Manager?

The Fleet Service Manager is responsible for overseeing and managing the company’s fleet of vehicles.

This includes coordinating maintenance and repairs, ensuring compliance with laws and regulations, managing vehicle acquisition and disposal, and overseeing driver management.

They may also be responsible for implementing and maintaining fleet management software systems and ensuring the safety of fleet operations.

 

What skills does a Fleet Service Manager need?

A Fleet Service Manager should have strong organizational and leadership skills, as well as knowledge of fleet management and maintenance processes.

They should also have a good understanding of vehicle systems and mechanics, and be able to manage budgets and cost control.

Excellent communication skills are also necessary as they will need to liaise with various departments, suppliers, and regulatory bodies.

 

What qualifications does a Fleet Service Manager require?

The Fleet Service Manager does not necessarily require a degree but should have significant experience in fleet management, preferably within the same industry.

Certifications in fleet management can be beneficial.

Some companies may require a degree in business management or a related field, particularly for larger fleets.

A valid driver’s license is also necessary.

 

What makes a good Fleet Service Manager?

A good Fleet Service Manager is able to effectively manage a team, is highly organized, and has a strong understanding of vehicle mechanics and maintenance requirements.

They should also be able to manage budgets and cost control, and have a solid understanding of fleet management software systems.

Good problem-solving skills and an ability to work under pressure are also key traits.

 

What should you look for in a Fleet Service Manager resume?

When reviewing a Fleet Service Manager resume, look for a solid background in fleet management, including experience with vehicle maintenance and repair, budget management, and staff supervision.

Certifications in fleet management can also be a strong indicator of the candidate’s knowledge and dedication to the field.

Look for mentions of problem-solving, cost-saving initiatives, and successful team management.

 

Conclusion

So there you have it.

Today, we delved into the ins and outs of being a Fleet Service Manager.

And guess what?

It’s not just about managing vehicles.

It’s about orchestrating seamless operations, one fleet at a time.

With our reliable Fleet Service Manager job description template and real-world examples, you’re all geared up to make a shift.

But why hold back?

Go the extra mile with our job description generator. It’s your next pit stop for meticulously designed listings or for refining your resume to perfection.

Remember:

Every vehicle in your fleet is a part of the bigger picture.

Let’s drive that future. Together.

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