Flower Shop Assistant Job Description [Updated for 2025]

flower shop assistant job description

In the vibrant world of floral design, the role of a flower shop assistant has never been more essential.

As the appreciation for botanical beauty blossoms, so does the demand for skilled hands that can arrange, maintain, and enhance our floral collections.

But let’s delve deeper: What’s truly expected from a flower shop assistant?

Whether you are:

  • A job seeker aiming to understand the nature of this role,
  • A hiring manager crafting the ideal candidate profile,
  • Or simply fascinated by the day-to-day workings of a flower shop,

You’re in the right place.

Today, we present a customizable flower shop assistant job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Flower Shop Assistant Duties and Responsibilities

Flower Shop Assistants perform a variety of tasks related to the management and operation of a florist shop.

They play a critical role in ensuring that the shop is well stocked, aesthetically pleasing, and customer-friendly.

Their daily duties and responsibilities include:

  • Assisting customers in selecting and purchasing flowers and floral arrangements
  • Designing and arranging flowers for displays, bouquets, wreaths, and other floral products
  • Processing cash and card transactions, and handling customer enquiries or complaints
  • Maintaining inventory, including ordering and receiving flower deliveries
  • Ensuring the freshness and health of flowers and plants in the shop
  • Cleaning and organizing the shop, including the display areas and workspaces
  • Supporting the flower shop manager with administrative tasks, such as bookkeeping and scheduling
  • Assisting with the delivery and setup of flowers for events, such as weddings or funerals

 

Flower Shop Assistant Job Description Template

Job Brief

We are seeking a dedicated and artistic Flower Shop Assistant to support daily operations in our store.

The Flower Shop Assistant’s responsibilities include assisting customers, maintaining cleanliness, arranging bouquets, handling deliveries, and managing inventory.

Our ideal candidate has a love for flowers, a keen eye for detail, and a knack for customer service.

Previous experience in a florist’s shop or similar retail environment would be advantageous.

Ultimately, the Flower Shop Assistant’s role is to ensure a pleasant customer experience by providing efficient, friendly service and by creating and maintaining beautiful floral displays.

 

Responsibilities

  • Assist customers in selecting and purchasing flowers and arrangements.
  • Create and arrange bouquets and other floral displays.
  • Ensure the shop maintains a high level of cleanliness and organization.
  • Handle deliveries to customers and supply orders from growers.
  • Monitor inventory levels and order more flowers and supplies as needed.
  • Assist with special events and flower deliveries.
  • Handle cash register transactions with customers.
  • Answer phone calls and emails and take orders.

 

Qualifications

  • Previous work experience as a Flower Shop Assistant or similar role.
  • Knowledge of different types of flowers and their maintenance requirements.
  • Basic knowledge of design and color theory.
  • Excellent customer service and communication skills.
  • Ability to handle cash register and transactions.
  • Physical stamina and the ability to lift heavy pots and arrangements.
  • High school diploma; degree or certification in floral design is a plus.

 

Benefits

  • Health insurance
  • Paid time off
  • Store discount
  • Retirement plan
  • Professional development assistance

 

Additional Information

  • Job Title: Flower Shop Assistant
  • Work Environment: Retail flower shop. Must be comfortable standing for extended periods and lifting heavy items.
  • Reporting Structure: Reports to the Flower Shop Manager.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: $21,000 minimum to $31,000 maximum
  • Location: [City, State] (specify the location or indicate if remote)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Flower Shop Assistant Do?

A Flower Shop Assistant is an integral part of the floral business, often working under a Florist or Shop Manager.

They are responsible for a variety of tasks, including greeting customers, answering inquiries, and providing advice on the best flowers or plants for a particular occasion.

Flower Shop Assistants often handle the arrangements of flowers, create bouquets and floral displays.

They need to have a solid understanding of different types of flowers, their appropriate care and how to arrange them in a visually pleasing manner.

They also tend to the flowers in the shop, watering and trimming them as needed to keep them fresh.

They may also be tasked with ordering new supplies, keeping track of inventory, and ensuring that the shop is clean and presentable at all times.

In many cases, Flower Shop Assistants are also responsible for processing transactions, scheduling deliveries, and handling customer complaints or issues.

The role requires a good eye for design, an understanding of customer service, and a love for flowers and plants.

 

Flower Shop Assistant Qualifications and Skills

A competent Flower Shop Assistant should possess skills and qualifications that align with the role, such as:

  • Customer service skills for assisting customers with their inquiries and needs.
  • Knowledge of different types of flowers, their care requirements, and suitable arrangements.
  • Organizational skills for maintaining the shop’s inventory, displays, and cleanliness.
  • Interpersonal and communication skills for effectively engaging with customers, listening to their needs, and providing advice or recommendations.
  • Creativity for designing unique and attractive floral arrangements based on customer preferences.
  • Basic math skills for processing customer transactions and handling cash registers.
  • Ability to work in a fast-paced environment, particularly during holidays and special events.
  • Physical stamina, as the role may involve standing for long periods, carrying heavy flower pots, and performing other physical tasks.

 

Flower Shop Assistant Experience Requirements

Flower Shop Assistants usually start their careers with little to no experience.

However, having a background in customer service, retail, or gardening can be beneficial.

These professionals may also gain useful experience through part-time roles or internships in florist shops, garden centers, or nurseries.

Candidates with 1 to 2 years of experience will have likely developed their skills in flower arrangement, customer service, plant care, and basic knowledge of various types of flowers.

They may have also gained experience in operating cash registers, managing inventories, and maintaining the cleanliness and appeal of the shop.

Those with more than 3 years of experience as a Flower Shop Assistant would typically have mastered the necessary skills and responsibilities of the role.

They may have also developed their knowledge in floral design or advanced plant care and may be ready for a more specialized or managerial role, such as Lead Florist or Store Manager.

Candidates with more than 5 years of experience may have substantial leadership experience in their background, having handled staff scheduling, budgeting, and store operations.

This makes them suitable for senior managerial roles within the floristry industry.

 

Flower Shop Assistant Education and Training Requirements

A Flower Shop Assistant is typically required to have at least a high school diploma or equivalent education.

Some positions, however, may prefer candidates with a certificate or associate’s degree in floristry or horticulture.

These programs cover the basic principles of floral design, plant identification, and customer service.

While obtaining formal education in floristry is not a strict requirement, it can provide a solid foundation for understanding the nature of the job.

In addition to formal education, a Flower Shop Assistant must have strong customer service skills.

These can be obtained through retail or customer service experience.

Moreover, on-the-job training is common in this role, allowing the assistant to learn about different types of flowers, their care requirements, and the techniques for arranging them in an attractive manner.

Some flower shop assistants may also pursue advanced certification through professional organizations like the American Institute of Floral Designers.

This certification demonstrates a high level of expertise and dedication to the field.

Flower Shop Assistants must also be physically fit as the job often requires lifting heavy flower arrangements and standing for long periods.

Knowledge in operating a cash register and handling transactions is also beneficial.

Finally, a love for flowers and a keen eye for design are essential traits for anyone considering this role.

 

Flower Shop Assistant Salary Expectations

A Flower Shop Assistant typically earns an average wage of $12.00 (USD) per hour.

This wage can vary depending on factors like the assistant’s level of experience, specific responsibilities in the shop, location, and the size of the employing flower shop.

 

Flower Shop Assistant Job Description FAQs

What skills does a Flower Shop Assistant need?

A Flower Shop Assistant needs to have strong customer service skills, as they will be interacting with customers regularly.

They should also be familiar with different types of flowers and plants, and understand how to care for them.

Basic arithmetic skills are essential for handling transactions, and organizational skills will help in managing inventory.

Aesthetic skills are also beneficial for creating visually appealing floral arrangements.

 

Do Flower Shop Assistants need a degree?

No, a degree is not usually required to become a Flower Shop Assistant.

However, having a background in horticulture, botany, or floral design can be beneficial.

Many skills needed for this role can be learned on the job.

 

What should you look for in a Flower Shop Assistant resume?

Look for experience in customer service and any knowledge or experience in horticulture or floristry.

It’s also beneficial if the candidate has experience handling cash transactions and managing inventory.

Personal traits such as attention to detail, creativity, and a passion for flowers can also be a plus.

 

What qualities make a good Flower Shop Assistant?

A good Flower Shop Assistant should have excellent interpersonal skills as they will be dealing with customers on a daily basis.

They should also have a good eye for design, as they may be required to create floral arrangements.

Being detail-oriented and organized is also important, especially when it comes to keeping track of inventory.

A passion for flowers and plants will also be a significant asset in this role.

 

What are the daily duties of a Flower Shop Assistant?

A Flower Shop Assistant’s day usually includes greeting and assisting customers, creating floral arrangements, taking orders (both in person and over the phone), and handling cash transactions.

They may also be responsible for cleaning the shop, restocking inventory, and caring for the flowers and plants.

In some cases, they may assist with deliveries or setting up for events.

 

Conclusion

And there you have it.

Today, we’ve taken a closer look at what it truly means to be a flower shop assistant.

And guess what?

It’s not just about arranging flowers.

It’s about creating beautiful moments, one floral arrangement at a time.

Armed with our go-to flower shop assistant job description template and real-world examples, you’re ready to blossom in your career.

But why limit yourself?

Dig deeper with our job description generator. It’s your next step to creating compelling job listings or shaping your resume to perfection.

Remember:

Every flower arrangement is a part of a bigger story.

Let’s create those beautiful moments. Together.

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