Furniture Store Manager Job Description [Updated for 2025]

In the era of interior design and home decor, the focus on furniture store managers has never been more pronounced.

As consumer demands evolve and the retail landscape continues to change, the need for skilled individuals who can successfully operate and manage our furniture stores becomes more crucial.

But let’s dig deeper: What’s truly expected from a furniture store manager?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager outlining the perfect candidate,
• Or simply fascinated by the dynamic world of furniture retail management,

You’re in the right place.

Today, we present a customizable furniture store manager job description template, designed for easy posting on job boards or career sites.

Let’s dive straight into it.

Furniture Store Manager Duties and Responsibilities

Furniture Store Managers oversee the daily operations of a furniture retail store, ensuring that the store meets sales targets, delivers exceptional customer service and maintains a positive reputation.

They also manage staff and devise marketing and sales strategies.

The duties and responsibilities of a Furniture Store Manager include:

• Leading and motivating sales staff to meet or exceed sales goals
• Overseeing the recruitment, training and performance evaluations of store staff
• Developing and implementing marketing strategies to attract customers
• Managing inventory, including ordering new items, handling unsold stock, and ensuring the store is adequately stocked
• Handling customer complaints and inquiries to maintain high customer satisfaction
• Creating attractive visual merchandise displays to attract customers
• Monitoring store expenses and budgeting to ensure profitability
• Coordinating with furniture suppliers and maintain positive business relationships
• Ensuring the store is clean, safe and presentable at all times
• Keeping up to date with the latest furniture trends and competitors’ strategies

 

Furniture Store Manager Job Description Template

Job Brief

We are seeking a dedicated Furniture Store Manager to oversee all the operations of our furniture store.

The Furniture Store Manager’s responsibilities include managing staff, overseeing store operations, handling administrative and sales tasks, providing excellent customer service, and ensuring customer satisfaction.

The ideal candidate will be a strategic planner with excellent organizational abilities, leadership skills, and a customer-oriented approach.

 

Responsibilities

• Manage store operations including inventory control, sales, and customer service.
• Develop and implement business strategies to attract new customers, expand store traffic, and enhance profitability.
• Lead and motivate team members to meet sales targets.
• Ensure high levels of customer satisfaction through excellent customer service.
• Address customer complaints and provide appropriate solutions.
• Conduct regular audits to ensure the store is functionally efficient and presentable.
• Report on buying trends, customer needs, and profits.
• Arrange store merchandise and manage promotional activities.
• Conduct performance evaluations and provide feedback to staff.
• Adhere to high ethical standards, and comply with all regulations and applicable laws.

 

Qualifications

• Proven successful experience as a retail manager.
• Knowledge of furniture products, market trends, and visual merchandising.
• Strong business acumen and performance management skills.
• Exceptional leadership and organizational abilities.
• Outstanding communication and interpersonal skills.
• Problem-solving mindset with a customer service orientation.
• Degree in Business Administration or relevant field is preferred.

 

Benefits

• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Employee discount
• Opportunities for professional development

 

Additional Information

• Job Title: Furniture Store Manager
• Work Environment: Physical retail store. Some evenings and weekends may be required.
• Reporting Structure: Reports to the District Manager.
• Salary: Salary is commensurate with experience and qualifications, and aligned with industry standards.
• Location: [City, State] (specify the location)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Furniture Store Manager Do?

A Furniture Store Manager is typically responsible for overseeing all the operations of a furniture store.

They might work for chain stores, independent shops, or online retailers.

Their primary role involves managing the inventory of the store, ensuring that the store is well-stocked with a variety of furniture items that cater to the needs and tastes of different customers.

They often work closely with sales staff to ensure they are well-versed in the features and benefits of each piece of furniture, enabling them to effectively sell products to customers.

Furniture Store Managers are also responsible for setting sales goals, creating promotional strategies, and tracking daily sales to ensure profitability.

They may also handle customer complaints, returns, and exchanges, ensuring a high level of customer satisfaction.

In addition, they often negotiate with suppliers and manufacturers, seeking the best prices and highest quality products.

They might also be involved in the hiring, training, and supervision of staff.

Their role might extend to store aesthetics, ensuring the store layout is attractive, promotes easy movement and showcases furniture in the best possible light.

Ultimately, the Furniture Store Manager’s goal is to ensure the smooth running of the store, drive sales, and deliver exceptional customer service.

 

Furniture Store Manager Qualifications and Skills

A Furniture Store Manager should have the skills and qualifications necessary to oversee the daily operations of the store, manage employees and ensure customer satisfaction, such as:

• Strong leadership and management skills to lead a team, assign tasks, and ensure the smooth running of the store
• Excellent knowledge of furniture styles, materials, and trends to provide accurate and helpful information to customers
• Exceptional customer service skills to handle customer queries and complaints, as well as build long-term customer relationships
• Inventory management skills to keep track of stock, order new products as needed and manage the arrangement of the showroom
• Strong communication and interpersonal skills to effectively interact with staff, customers, and suppliers
• Financial acumen to manage budgets, pricing, and store expenses
• Sales skills to drive store revenue, including the ability to upsell and cross-sell products
• Problem-solving skills to address any issues that arise in the store, whether they’re related to customer service, staff, or inventory
• Physical abilities that allow them to move around the store, lift and move furniture pieces when required

 

Furniture Store Manager Experience Requirements

Individuals vying for the position of a Furniture Store Manager should ideally possess a few years of experience in sales, preferably within the furniture industry or in a retail setting.

Entry-level candidates for this position may have 1 to 2 years of experience in a customer service, sales, or related role, often gained through part-time employment or internships within a retail environment.

They should have developed solid communication, negotiation, and customer service skills during this time.

Candidates with more than 3 years of experience are typically expected to have demonstrated proficiency in sales, inventory management, and team leadership.

They should be comfortable with retail management software and may also have experience in visual merchandising.

Those with over 5 years of experience may have held roles such as Assistant Store Manager or Department Manager, where they would have gained experience in managing a team, budgeting, and strategic planning.

These individuals are often ready to take on the full responsibilities of a Furniture Store Manager, including staff hiring and training, store promotion, customer complaint resolution, and meeting sales goals.

In addition to these, an understanding of the furniture market, trends, and customer preferences would be a significant advantage for a Furniture Store Manager.

 

Furniture Store Manager Education and Training Requirements

A Furniture Store Manager typically has a bachelor’s degree in business management, sales, or a related field.

They should have a strong background in retail management and a comprehensive understanding of furniture products, materials, and design trends.

Some positions may require Furniture Store Managers to have prior experience in furniture sales or interior design.

This allows them to understand customer needs and preferences better and provide relevant advice on furniture selection.

Courses or training in visual merchandising could be beneficial as it allows store managers to effectively display furniture, thereby improving store aesthetics and sales.

Some candidates may also pursue a certification in retail management or customer service, which could indicate a candidate’s leadership potential and dedication to providing excellent customer service.

While a master’s degree is not typically required, having one in business administration or retail management may give candidates an edge in the competitive job market.

Moreover, ongoing training in areas like sales strategies, customer relationship management, and the latest furniture trends can be valuable for career advancement.

 

Furniture Store Manager Salary Expectations

A Furniture Store Manager can expect to earn an average salary of $48,758 (USD) per year.

However, this can vary significantly depending on factors such as the size of the store they manage, their level of experience in the field, the region in which they are employed, and the overall success of the store.

 

Furniture Store Manager Job Description FAQs

What skills does a Furniture Store Manager need?

A Furniture Store Manager should have strong leadership and organizational skills to manage employees and store operations effectively.

They should possess excellent customer service and communication skills to interact with customers and resolve any issues.

A good understanding of inventory management, sales strategies, and furniture products is also essential.

Basic accounting skills for handling cash transactions and financial reports can be beneficial.

 

Do Furniture Store Managers need a degree?

While a degree is not a strict requirement, having a bachelor’s degree in business administration, retail management, or a related field can give a Furniture Store Manager an edge.

Practical experience in retail management, especially in a furniture store, is often more valuable than formal education.

 

What should you look for in a Furniture Store Manager resume?

A Furniture Store Manager’s resume should highlight their experience in retail management, particularly within the furniture industry.

It should mention their expertise in sales, customer service, inventory management, and team leadership.

Any relevant certifications or degrees can also be a plus.

Look for evidence of achievements, such as increased sales or improved customer satisfaction rates.

 

What qualities make a good Furniture Store Manager?

A good Furniture Store Manager is a strong leader who motivates their team to meet sales targets and provide excellent customer service.

They should have a keen understanding of the furniture market and the ability to select inventory that will appeal to their customer base.

Excellent communication and problem-solving skills are crucial, as is the ability to handle stress and multitask in a fast-paced environment.

 

What are the daily duties of a Furniture Store Manager?

The daily duties of a Furniture Store Manager include overseeing the store operations, managing and coaching the staff, dealing with customer inquiries and complaints, and ensuring the store is well-stocked and presentable.

They also analyze sales figures, prepare reports, and develop strategies to drive sales.

Other responsibilities may include managing budgets, liaising with suppliers, and ensuring compliance with health and safety regulations.

 

Is it difficult to hire a Furniture Store Manager?

Hiring a Furniture Store Manager can be a challenge, as it requires finding a candidate with a combination of retail management experience, knowledge of the furniture industry, and excellent leadership and customer service skills.

Offering competitive salaries and benefits, providing opportunities for professional growth, and maintaining a positive work environment can attract qualified candidates.

 

Conclusion

So there you have it.

Today, we’ve taken a deep dive into what it truly means to be a furniture store manager.

And guess what?

It’s not just about selling sofas.

It’s about curating an inviting and comfortable environment, one piece of furniture at a time.

With our thorough furniture store manager job description template and real-world examples, you’re ready to step into your new role.

But why not explore further?

Delve deeper with our job description generator. It’s your ultimate tool for crafting precision-focused job listings or sharpening your resume to ultimate perfection.

Remember:

Every piece of furniture is part of a bigger story.

Let’s curate that story. Together.

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