Gas Station Attendant Job Description [Updated for 2025]

In the fast-paced world of fuel and convenience, the role of gas station attendants stands crucial.

As our society relies heavily on vehicles for transportation, the demand for knowledgeable and efficient attendants who can manage, provide, and ensure the smooth functioning of our refueling stations grows steadily.

But let’s delve deeper: What is truly expected from a gas station attendant?

Whether you are:

• A job seeker trying to understand the scope of this role,
• A hiring manager outlining the perfect candidate,
• Or simply intrigued by the day-to-day tasks of gas station attendants,

You’ve come to the right place.

Today, we present a customizable gas station attendant job description template, designed for easy posting on job boards or career sites.

Let’s get started.

Gas Station Attendant Duties and Responsibilities

Gas Station Attendants are responsible for handling various tasks related to the operations of a gas station.

They provide customer service, conduct transactions, maintain cleanliness, and ensure the safety of the premises.

Their primary duties and responsibilities include:

• Assist customers by pumping gas
• Collect payment for services rendered and provide change as necessary
• Monitor fuel levels and replace fuel caps securely
• Check tire pressure and add air as required
• Clean windshields and other windows for customers
• Respond to customer queries and complaints
• Perform minor vehicle maintenance tasks, such as checking and replacing oil and other fluids
• Maintain cleanliness and orderliness of the gas station premises
• Ensure safety regulations are followed to prevent accidents
• Restock convenience store items, if applicable
• Handle cash register and perform daily cash count

 

Gas Station Attendant Job Description Template

Job Brief

We are looking for a courteous and hardworking Gas Station Attendant to manage all operations of our gas station.

The responsibilities of a Gas Station Attendant include handling cash transactions with customers, cleaning and maintaining the station, restocking products in the convenience store, and providing excellent customer service.

A successful Gas Station Attendant should have excellent interpersonal skills and the ability to complete tasks efficiently and accurately.

 

Responsibilities

• Operate cash register and handle cash transactions accurately.
• Assist customers in pumping gas if necessary.
• Perform cleaning tasks around the station to maintain a clean and tidy environment.
• Restock shelves and coolers in the convenience store.
• Check fuel pumps and systems regularly for any issues.
• Monitor inventory and advise supervisor on low stock.
• Provide excellent customer service, addressing customer needs or complaints professionally.
• Adhere to all health and safety regulations.

 

Qualifications

• Previous experience in customer service or retail, preferably in a gas station environment.
• Basic math skills to handle cash transactions.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• High School Diploma or equivalent.
• Physical fitness to perform cleaning tasks and stand for extended periods.

 

Benefits

• Health insurance
• Paid time off
• Employee discount
• Retirement plan
• Training and development opportunities

 

Additional Information

• Job Title: Gas Station Attendant
• Work Environment: Outdoor gas station setting. Must be comfortable working in all weather conditions.
• Reporting Structure: Reports to the Gas Station Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $22,500 minimum to $35,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Gas Station Attendant Do?

Gas Station Attendants, also known as Fuel Station Attendants, work at facilities that sell gasoline.

They may work for large gas station chains or independent stations.

Their primary responsibilities include pumping gasoline into customer’s vehicles and processing payments.

They may also check and fill up oil levels, wash windshields, and inflate tires as needed.

In addition to these tasks, they are also responsible for maintaining clean and orderly service areas.

This includes ensuring that the gas station’s convenience store is well-stocked and the restroom facilities are clean.

Some Gas Station Attendants may also sell automotive accessories and parts, and perform minor maintenance work on vehicles such as replacing worn windshield wipers, changing oil, or performing minor repairs.

Gas Station Attendants often interact with a variety of customers daily, requiring them to have good customer service skills.

They must also adhere to safety procedures to prevent accidents while handling fuel and other potentially hazardous materials.

 

Gas Station Attendant Qualifications and Skills

A proficient gas station attendant should possess the following skills and qualifications:

• Customer service skills to engage with customers, answer their questions, and provide assistance when needed.
• Basic math skills for calculating costs and making change accurately.
• Physical stamina to stand for extended periods of time and ability to perform tasks like lifting heavy gas cans or cleaning equipment.
• Knowledge of safety procedures to handle hazardous materials, such as gasoline and other fuels, safely and prevent accidents.
• Attention to detail to accurately process transactions and maintain accurate inventory levels.
• Communication skills to interact with customers, listen to their needs, and guide them regarding the services or products available at the station.
• Technical skills to operate gas pumps and other equipment, perform minor vehicle maintenance tasks, or troubleshoot common issues.
• Problem-solving skills to resolve customer complaints or address issues with service equipment.

 

Gas Station Attendant Experience Requirements

Entry-level Gas Station Attendants typically require no previous work experience, as they will receive on-the-job training from their employer.

However, experience in a customer service role can be beneficial as the job involves frequent interaction with customers.

Gas Station Attendants who have 1 to 2 years of experience will have a strong understanding of safety procedures and regulations related to handling fuel, operating cash registers, and maintaining a clean and safe environment.

Candidates with more than 3 years of experience have usually developed their skills in the industry, making them adept at managing inventory, troubleshooting pump issues, and providing high-quality service to customers.

Those with over 5 years of experience often possess strong leadership and management skills, making them suitable for supervisory roles within the gas station, overseeing other attendants and ensuring operations run smoothly and efficiently.

 

Gas Station Attendant Education and Training Requirements

Gas Station Attendants typically require a high school diploma or a GED equivalent for entry-level positions.

No specific formal education is mandated, but basic literacy and numeracy skills are essential.

Training for this role is generally provided on the job and includes learning the operation of gas pumps and cash register systems, customer service skills, and emergency procedures.

Some employers may prefer candidates with prior experience in retail or customer service roles, but it’s not usually a requirement.

While not obligatory, courses in auto mechanics or small engine repair can be beneficial, as some gas station attendants may perform minor vehicle maintenance tasks.

In areas where alcohol or tobacco products are sold, attendants may need to obtain licensing or certification to handle these items.

Knowledge of first aid and safety protocols is beneficial, and some employers may provide specific training in these areas.

Maintaining the cleanliness and safety of the station area is also part of the attendant’s duties, and training in the safe handling of hazardous materials might be offered or required.

Finally, as the role often involves handling cash transactions, trustworthiness and a clean criminal record are important.

 

Gas Station Attendant Salary Expectations

A Gas Station Attendant can expect to earn an average wage of $12.02 (USD) per hour.

The earnings may fluctuate depending on the location, years of experience, and the specific employer.

 

Gas Station Attendant Job Description FAQs

What skills does a Gas Station Attendant need?

A Gas Station Attendant should have good customer service skills as they will be interacting with customers on a regular basis.

They need to have basic math skills for transactions and should be detail-oriented to accurately handle cash and to operate the gas pumps.

Physical stamina is also required as the job often involves standing for long periods and sometimes lifting heavy items.

 

Do Gas Station Attendants need a degree?

Gas Station Attendants do not require a degree.

However, a high school diploma or equivalent is typically preferred by employers.

Some employers may provide on-the-job training to familiarize attendants with the operations of the gas station and safety procedures.

 

What should you look for in a Gas Station Attendant resume?

A Gas Station Attendant resume should indicate previous experience in a customer service role.

Look for skills such as cash handling, problem-solving, and effective communication.

If the attendant will be responsible for maintenance tasks, any relevant experience in this area should also be highlighted.

 

What qualities make a good Gas Station Attendant?

A good Gas Station Attendant is reliable, punctual, and has a positive attitude towards customers.

They should be able to handle stressful situations calmly, especially during busy hours.

Attendants should also have a good understanding of the products and services offered at the station and be able to provide accurate information to customers.

 

What are the daily duties of a Gas Station Attendant?

On a typical day, a Gas Station Attendant will pump gas for customers, process payments, and provide customer service.

They may also perform maintenance tasks like cleaning the station and restocking supplies.

In addition, they should be prepared to handle emergency situations such as fuel spills by following safety procedures and regulations.

 

Conclusion

And there you have it.

Today, we’ve lifted the hood on what it truly means to be a gas station attendant.

And you know what?

It’s not just about pumping gas.

It’s about fueling the journeys, one customer at a time.

With our definitive gas station attendant job description template and real-world examples, you’re ready to accelerate your career.

But why stop there?

Rev up your job search with our job description generator. It’s your next pit stop for precision-crafted job listings or fine-tuning your resume to perfection.

Remember:

Every gallon of gas is a part of a bigger journey.

Let’s fuel these adventures. Together.

How to Become a Gas Station Attendant (Complete Guide)

Gratifying Gigs: The Most Satisfying Jobs for a Happy Life

The Flex-Life Balance: Jobs That Harmonize Work and Play

Office Offenders: The Most Hated Jobs by Employees

Daring to Earn: The Appeal of the World’s Most Dangerous Jobs