Golf Operations Manager Job Description [Updated for 2025]

In the dynamic world of sports management, the role of Golf Operations Manager is becoming increasingly significant.

As the sport of golf continues to evolve, there’s a growing demand for skilled individuals who can coordinate, enhance, and maintain the multifaceted operations of a golf establishment.

But let’s delve deeper: What’s truly expected from a Golf Operations Manager?

Whether you are:

• An aspirant trying to understand the crux of this role,
• A recruiter aiming to outline the perfect candidate,
• Or simply interested in the operational side of golf,

You’re in the right place.

Today, we present a fully customizable Golf Operations Manager job description template, designed for effortless posting on job boards or career sites.

Let’s get started.

Golf Operations Manager Duties and Responsibilities

Golf Operations Managers are responsible for the daily operations and management of a golf course.

They oversee all aspects of the golf course operations and services, including the maintenance of golf course facilities and the organization of golf events.

Their duties and responsibilities include:

• Supervise and manage the operations of the golf course
• Manage staff, including hiring, training, and evaluating performance
• Organize and schedule golf tournaments and other events
• Ensure the maintenance and cleanliness of the golf course and related facilities
• Oversee the golf shop operations, including inventory control, merchandising, and customer service
• Monitor and manage the budget and financial aspects of the golf course
• Implement and enforce golf course rules and regulations
• Develop and implement marketing and promotional strategies to attract new members and retain existing ones
• Ensure excellent customer service and respond to member and guest complaints and concerns
• Maintain good relationships with members, guests, and staff
• Coordinate with other departments for overall smooth running of the golf club
• Stay updated with the latest trends and advancements in the golf industry

 

Golf Operations Manager Job Description Template

Job Brief

We are seeking a dedicated and experienced Golf Operations Manager to oversee and manage all aspects of golf operations.

The Golf Operations Manager will be responsible for the management of the golf course, driving range, pro shop, and related facilities.

The candidate will also be responsible for promoting golf memberships, coordinating tournaments, and providing exceptional customer service to our guests.

Our ideal candidate should have a strong understanding of the golf industry, excellent communication skills, and be able to work collaboratively with other departments to ensure a high-quality golfing experience.

 

Responsibilities

• Manage all aspects of golf operations including the pro shop, driving range, golf carts, and locker rooms
• Oversee tee times, golf events, tournaments, and related activities
• Develop and implement golf policies and procedures
• Promote golf memberships and other services to guests
• Coordinate with the maintenance team to ensure the golf course is in excellent condition
• Supervise, train, and manage golf operations staff
• Provide high-quality customer service, addressing and resolving any issues or complaints
• Maintain a current knowledge of golf rules and trends
• Manage golf operations budget and financial reporting
• Ensure health and safety regulations are adhered to

 

Qualifications

• Proven work experience in golf operations management or similar role
• Knowledge of golf rules and operations
• Strong leadership and management skills
• Excellent communication and customer service skills
• Ability to coordinate and organize golf tournaments and events
• Proficiency in relevant software and applications
• Ability to work flexible hours, including weekends and holidays
• BSc degree in Sports Management, Business Management or relevant field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities
• Free golf privileges

 

Additional Information

• Job Title: Golf Operations Manager
• Work Environment: This role requires working outdoors and on weekends, especially during the golf season. Some indoor office work is also required.
• Reporting Structure: Reports to the Director of Golf or General Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $65,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Golf Operations Manager Do?

Golf Operations Managers work primarily at golf courses or country clubs.

They are responsible for managing all golf services and operations.

This includes managing daily operations of the course, scheduling tee times and coordinating golf tournaments and outings.

They are responsible for ensuring that the course is properly maintained and prepared for play every day, which involves coordinating with the grounds crew and other staff members.

In addition, Golf Operations Managers are often responsible for managing the golf shop, ensuring that it is well-stocked with merchandise and equipment.

They may also be involved in purchasing decisions, selecting the right products to meet the needs of their clientele.

Golf Operations Managers often oversee the hiring, training, and supervision of golf staff, which can include golf professionals, shop staff, and caddies.

They ensure that all staff members are providing excellent customer service and contributing to a positive golfing experience.

They also interact directly with members and guests, addressing any concerns or complaints and ensuring that they have a pleasant golfing experience.

In addition, they may work with marketing and sales teams to promote the golf course and increase membership.

Finally, Golf Operations Managers are responsible for managing budgets, monitoring income and expenses, and ensuring that the golf operations are profitable.

 

Golf Operations Manager Qualifications and Skills

A Golf Operations Manager should have the skills and qualifications that correspond with the job description, such as:

• Strong knowledge of golf operations and the ability to manage all aspects of a golf course, including course maintenance, staffing, and customer service.
• Excellent leadership and team management skills to lead a diverse team of employees effectively.
• Strong business acumen and financial management skills for managing budgets, setting prices and controlling expenses.
• Superior interpersonal skills to build positive relationships with golfers, club members, employees, and vendors.
• Ability to create, implement, and evaluate golf programs, tournaments, and special events to ensure they meet members’ expectations and generate revenue.
• Strong problem-solving skills to address any operational or service challenges.
• Excellent customer service skills to provide exceptional experiences for golfers and club members.
• Physical stamina to be on the move around the golf course, interacting with staff and patrons.

 

Golf Operations Manager Experience Requirements

A Golf Operations Manager is generally expected to have at least 3 to 5 years of experience within the golf industry, preferably in management.

This experience may have been gained through roles such as Golf Coordinator, Golf Director, or Assistant Golf Manager.

This role requires a strong understanding of the golf industry, including knowledge of golf operations, course management, and customer service.

Therefore, significant hands-on experience in these areas is often desired by employers.

Candidates with additional years of experience, typically 5 to 10 years, may have had the opportunity to develop their management and leadership skills in more senior roles, such as Golf Operations Director or Golf Club Manager.

These individuals will have demonstrated abilities in overseeing large teams, managing budgets, and implementing strategic plans.

In addition to industry experience, formal education in Sports Management, Business Administration, or a related field can also be beneficial.

Practical experience gained through internships or part-time roles within the golf industry can also provide valuable exposure to the workings of a golf club or resort.

Finally, certification from recognized golf associations or institutions, such as the PGA or CMAA, can be a great asset for a Golf Operations Manager.

These certifications can demonstrate a candidate’s dedication to the industry and their commitment to continuing professional development.

 

Golf Operations Manager Education and Training Requirements

Golf Operations Managers generally require a bachelor’s degree in sports management, business administration, or a related field.

They also need a thorough understanding of the golf industry, including rules and regulations, golf course management, and equipment knowledge.

Some positions may prefer candidates with a master’s degree in sports management or business administration, particularly for higher-level management roles in larger golf operations.

Beyond formal education, Golf Operations Managers typically need relevant experience, ideally in golf operations or sports management.

This can be gained through internships, part-time jobs, or full-time positions in the industry.

Certifications, while not always required, can improve a candidate’s employability.

For example, the Professional Golfers’ Association (PGA) offers a Golf Operations Certification, which covers areas like golf course management, customer service, and golf instruction.

Additionally, Golf Operations Managers must have excellent leadership and communication skills, as they will be coordinating a team, organizing events, and interacting with golf club members and guests.

Therefore, training in these areas can be beneficial.

 

Golf Operations Manager Salary Expectations

A Golf Operations Manager typically earns an average salary of $60,239 (USD) per year.

However, this can fluctuate depending on the individual’s level of experience, qualifications, and the location of the golf club.

The employing company’s size and prestige may also affect the salary range.

 

Golf Operations Manager Job Description FAQs

What skills does a Golf Operations Manager need?

Golf Operations Managers should have exceptional organizational and leadership skills, as they oversee all golf operations and personnel.

They should have a deep understanding of the game of golf, including its rules and etiquette.

Communication and problem-solving skills are also essential for managing staff and addressing issues that may arise.

They should also be adept in financial management, as they are often responsible for budgeting and financial planning of the golf operations.

 

Do Golf Operations Managers need a degree?

While not always required, a degree in business management, hospitality, or a related field can be beneficial for a Golf Operations Manager position.

Additionally, a strong background in golf, such as playing at a competitive level or having a Professional Golfers Association (PGA) certification, can also be advantageous.

 

What should you look for in a Golf Operations Manager resume?

Look for evidence of strong leadership and management skills, as well as experience in golf operations.

This can include managing tournaments, golf club operations, and staff supervision.

Additionally, any certifications or affiliations with professional golf associations can be a plus.

Also, take note of any experience in financial management or budgeting, as this is a key aspect of the role.

 

What qualities make a good Golf Operations Manager?

A good Golf Operations Manager is a strong leader who can effectively manage staff and operations.

They should have an in-depth understanding of golf and be able to run tournaments and other events smoothly.

Good communication skills are vital for interacting with staff, members, and guests.

They should also be organized and detail-oriented, with a keen eye for improving operations and driving revenue.

Furthermore, they should demonstrate a passion for the sport and a commitment to providing an exceptional golfing experience.

 

Is it difficult to hire a Golf Operations Manager?

The difficulty in hiring a Golf Operations Manager can vary depending on the specific requirements of the golf club and the availability of candidates with the necessary skills and experience.

It can be challenging to find a candidate who combines strong business acumen with a deep understanding of golf.

Therefore, you might need to invest some time in the recruitment process to find the right fit.

 

Conclusion

And there you have it.

Today, we’ve uncovered the true essence of being a Golf Operations Manager.

Surprise, surprise!

It’s not just about managing the greens.

It’s about orchestrating a seamless golfing experience, one tee time at a time.

With our go-to Golf Operations Manager job description template and real-world examples, you’re more than ready to tee off.

But why stop at the fairway?

Drive further with our job description generator. It’s your next step to precision-crafted job listings or fine-tuning your resume to perfection.

Remember:

Every golf operation is a part of the bigger game.

Let’s create the ultimate golfing experience. Together.

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