Group Benefits Administrator Job Description [Updated for 2025]

In the world of employee benefits, the role of a Group Benefits Administrator has never been more critical.

As businesses strive to attract and retain top talent, comprehensive benefits packages play a significant role, and with each advancement, the demand for skilled professionals who can manage, optimize, and safeguard these benefits grows.

But what exactly does a Group Benefits Administrator do?

Whether you are:

• A job seeker trying to understand the intricacies of this role,
• A hiring manager defining the perfect candidate,
• Or simply interested in the dynamics of benefits administration,

You’re in the right place.

Today, we present a fully customizable Group Benefits Administrator job description template, designed for effortless posting on job boards or career sites.

Let’s dive right in.

Group Benefits Administrator Duties and Responsibilities

Group Benefits Administrators are responsible for managing the employee benefits program for a company or organization, providing information to employees about their benefit options, and assisting with enrollment processes.

Their duties and responsibilities include:

• Administering various employee benefits programs, such as group health, dental, vision, disability, worker’s compensation, life insurance, travel insurance, paid time off, retirement and savings plan
• Assisting employees with benefits enrollment and questions, acting as a liaison between employees and insurance providers
• Ensuring benefits changes are entered appropriately in benefits systems for payroll deduction
• Verifying the calculation of the monthly premium statements for all group insurance policies and maintaining statistical data relative to premiums, claims and costs
• Resolving administrative problems with the carrier representatives and helping to negotiate with benefits providers for best plans, options and rates
• Processing benefits-related paperwork and maintaining proper records of all transactions
• Ensuring company’s compliance with federal and state laws, including reporting requirements
• Providing customer service support to internal and external customers and developing communication tools to enhance understanding of the company’s benefits package

 

Group Benefits Administrator Job Description Template

Job Brief

We are seeking a detail-oriented and experienced Group Benefits Administrator to manage our employee benefits programs.

Your duties will include maintaining accurate records, processing claims, counseling employees on benefits options, and ensuring compliance with federal and state regulations.

Our ideal candidate has strong analytical skills, is comfortable working with numerical data, and has a deep understanding of benefits plans and policies.

In this role, you will ensure that all employees receive the benefits to which they are entitled and that all benefits are administered efficiently and effectively.

 

Responsibilities

• Manage and maintain benefits program, including health insurance, retirement plans, and other employee benefits
• Process applications, enrollments, claims, and terminations
• Ensure accurate and timely benefits administration
• Counsel employees on benefits options and resolve benefits-related issues
• Ensure compliance with federal and state regulations
• Coordinate with benefits vendors and brokers
• Prepare and present reports on benefits utilization and costs
• Conduct benefits orientation for new employees
• Stay updated on benefits trends and legislation

 

Qualifications

• Proven work experience as a Group Benefits Administrator, Benefits Coordinator or similar role
• Knowledge of various types of insurance plans (health, dental, vision, life)
• Experience with benefits administration software
• Strong analytical skills with the ability to interpret data
• Excellent communication and counseling skills
• Bachelor’s degree in Human Resources, Business Administration, or relevant field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development assistance

 

Additional Information

• Job Title: Group Benefits Administrator
• Work Environment: Office setting with potential for remote work. Minimal travel required.
• Reporting Structure: Reports to the Human Resources Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $85,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Group Benefits Administrator Do?

A Group Benefits Administrator typically works for corporations, insurance companies, or benefit consulting agencies.

They manage and administer the employee benefits programs, such as health insurance, life insurance, retirement plans, paid time off, and other compensation benefits for the organization’s employees.

They work closely with other Human Resources staff and Benefits Brokers to design, implement, and update benefits packages that align with the company’s goals and policies.

Their job is to ensure that these programs comply with federal and state laws and regulations.

They may also be responsible for conducting benefits orientations and explaining the various benefits options to employees.

Group Benefits Administrators often handle the enrollment process, address employees’ benefits-related questions or issues, and process benefits claims.

They also maintain accurate records and prepare reports on the cost, usage, and effectiveness of the benefits programs, providing insights for management to make informed decisions on benefits strategies.

In addition, they may negotiate with benefits providers or insurance carriers to secure the best rates and coverage for their organization.

Overall, the Group Benefits Administrator plays a vital role in employee satisfaction and retention by managing the benefits programs efficiently and effectively.

 

Group Benefits Administrator Qualifications and Skills

A skilled Group Benefits Administrator should possess a variety of qualifications and skills that align with the job description, such as:

• Knowledge of employee benefits programs, compliance and regulations, and best practices in benefits administration.
• Excellent communication skills to effectively interact with employees, management and benefit providers, and to explain and answer questions about benefit plans and policies.
• Strong organizational skills to maintain records and manage multiple benefits plans for many employees at the same time.
• Strong attention to detail to ensure accuracy in benefits administration and compliance with regulations.
• Proficiency in benefits administration software and other relevant computer programs to efficiently manage, track, and report on benefits data.
• Problem-solving skills to identify and address issues related to benefits administration, and to develop effective solutions.
• Customer service skills to provide assistance and support to employees with regards to their benefits.
• Ability to understand and interpret complex benefits information, and to stay updated on changes in benefits regulations and trends.

 

Group Benefits Administrator Experience Requirements

Entry-level candidates for a Group Benefits Administrator role typically have 1 to 2 years of experience in a related field such as Human Resources or Insurance.

This experience may be obtained through internships, part-time roles, or even through a comprehensive training program.

Candidates with over 2 years of experience often have a deeper knowledge of benefits administration, including comprehensive understanding of insurance laws, policies and procedures.

They have typically handled day-to-day administration of benefit plans, including enrollments, terminations and plan changes.

Those with more than 5 years of experience are usually well-versed in all aspects of benefits administration, and may have specialized knowledge of certain types of benefits such as retirement plans, health insurance, or employee assistance programs.

They may also have experience in managing vendor relationships and in ensuring compliance with federal, state, and local regulations.

Candidates with more than 7 years of experience might have leadership experience, and could be capable of supervising a team of benefits administrators or overseeing an entire benefits program for a large organization.

They may also have experience in strategic planning and in designing and implementing benefits packages that are attractive to employees and cost-effective for the organization.

 

Group Benefits Administrator Education and Training Requirements

A Group Benefits Administrator typically requires a bachelor’s degree in Business Administration, Human Resources, or a related field.

Understanding of principles and practices of human resources and benefits administration is crucial, thus, courses in human resources management, business law, accounting, and economics can be beneficial.

Since this role involves managing employee benefit programs, knowledge in health and life insurance, retirement plans, and other employee benefits is essential.

This can be gained through specific coursework, internships, or on-the-job training.

Many employers prefer candidates with relevant work experience, which can be gained through internships or entry-level positions in human resources or administration.

Although not required, certification as a Certified Benefits Professional (CBP), Certified Employee Benefits Specialist (CEBS), or similar can enhance job prospects and demonstrate a candidate’s commitment to the field.

Advanced roles may require a master’s degree in Business Administration or Human Resources, and a sound understanding of regulations governing employee benefits.

Continuous learning through workshops, seminars, and courses can help stay updated with the changing laws and policies in employee benefits administration.

 

Group Benefits Administrator Salary Expectations

A Group Benefits Administrator earns an average salary of $53,000 (USD) per year.

However, the actual income can fluctuate based on factors such as experience, skills, the size of the company, and the location of the workplace.

 

Group Benefits Administrator Job Description FAQs

What skills does a Group Benefits Administrator need?

A Group Benefits Administrator should possess strong communication skills to interact with employees, managers, and insurance providers.

They should also have good analytical skills to assess and manage benefits packages.

Proficiency in computer software including MS Office, especially Excel, is also crucial.

Attention to detail and good organizational skills are essential for managing multiple accounts and maintaining accurate records.

 

Do Group Benefits Administrators need a degree?

Most employers prefer Group Benefits Administrators to have a bachelor’s degree in Human Resources, Business Administration, or a related field.

In some cases, relevant work experience can substitute for educational qualifications.

Several professional certifications, like Certified Benefits Professional (CBP) or Certified Employee Benefits Specialist (CEBS), can enhance job prospects.

 

What should you look for in a Group Benefits Administrator resume?

A Group Benefits Administrator resume should highlight relevant educational qualifications, professional certifications, and experience managing employee benefits.

They should be experienced in using benefits administration software and have a sound understanding of benefits-related regulations.

Additionally, look for skills such as problem-solving, attention to detail, and excellent communication.

 

What qualities make a good Group Benefits Administrator?

A good Group Benefits Administrator is detail-oriented, ensuring all employee benefits are accurately recorded and updated.

They have excellent organizational skills to manage multiple benefits accounts efficiently.

Effective communication skills are crucial to interact with employees, benefits providers, and management.

They also need to be problem-solvers, able to address employee concerns and discrepancies in benefits.

 

What are the main responsibilities of a Group Benefits Administrator?

Group Benefits Administrators are primarily responsible for managing the employee benefits programs within an organization.

Their duties include processing benefits enrollments, communicating benefits information to employees, resolving benefits-related issues, coordinating with insurance providers, maintaining accurate records of benefits plans, and ensuring the organization’s compliance with government regulations related to employee benefits.

 

Conclusion

And that’s a wrap.

Today, we’ve delved into the world of what it truly means to be a group benefits administrator.

Surprise, surprise?

It’s not just about administering benefits.

It’s about crafting an environment of comprehensive employee support, one benefit at a time.

With our trusty group benefits administrator job description template and real-life examples, you’re fully equipped to take the next step.

But why put a halt there?

Go even further with our job description generator. It’s your go-to tool for meticulously crafted listings or refining your resume to absolute precision.

Take note:

Every benefit administered contributes to the overall team morale.

Let’s build that environment. Together.

How to Become a Group Benefits Administrator (Complete Guide)

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