Health and Wellness Retail Manager Job Description [Updated for 2025]

In the age of holistic living, the focus on Health and Wellness Retail Managers has never been more crucial.

The wellness industry is progressing, and with each stride, the demand for proficient professionals who can oversee, enhance, and protect our health and wellness retail sector escalates.

But let’s delve deeper: What’s truly expected from a Health and Wellness Retail Manager?

Whether you are:

• A job seeker trying to grasp the core of this role,
• A hiring manager outlining the perfect candidate,
• Or simply interested in the inner workings of health and wellness retail management,

You’re in the right place.

Today, we present a customizable Health and Wellness Retail Manager job description template, designed for convenient posting on job boards or career sites.

Let’s dive right into it.

Health and Wellness Retail Manager Duties and Responsibilities

Health and Wellness Retail Managers oversee the operation of stores or departments that sell health and wellness products.

They are responsible for creating a positive shopping experience and promoting health and wellness products.

Their duties and responsibilities include:

• Oversee daily retail operations, ensuring all company policies and procedures are adhered to
• Manage and motivate staff to meet sales targets and deliver outstanding customer service
• Create and implement marketing strategies to attract customers and increase sales
• Monitor inventory levels and order new products as needed
• Ensure all health and wellness products meet safety and quality standards
• Handle customer complaints, issues, and inquiries promptly and professionally
• Train staff on product knowledge and sales techniques
• Conduct regular audits to ensure the store is functionally efficient and presentable
• Stay current with latest trends and advancements in the health and wellness industry
• Organize promotional events and special offers to boost sales
• Coordinate with suppliers and other stakeholders to ensure smooth functioning of the store
• Prepare regular sales and performance reports for the senior management

 

Health and Wellness Retail Manager Job Description Template

Job Brief

We are seeking a dynamic and experienced Health and Wellness Retail Manager to oversee our retail facility.

The manager will be responsible for developing and implementing strategies to improve customer service, drive store sales, increase profitability, and promote the store’s health and wellness products and services.

Our ideal candidate has a strong understanding of health and wellness products, is customer-service oriented, and has proven leadership skills.

Ultimately, the role of the Health and Wellness Retail Manager is to ensure our retail store operates effectively and that we deliver excellent customer service.

 

Responsibilities

• Manage and oversee the daily operations of the store
• Develop and implement strategies to attract and retain customers
• Manage product inventory and ensure adequate stock levels
• Maintain an in-depth knowledge of products and provide information to customers
• Monitor sales and profit goals
• Hire, train, and evaluate staff
• Ensure compliance with health and safety regulations
• Address customer complaints and concerns in a professional manner
• Organize store promotions and marketing initiatives
• Provide outstanding customer service

 

Qualifications

• Proven work experience as a retail manager or in a similar role
• Knowledge of health and wellness products
• Strong leadership and customer management abilities
• Excellent communication and interpersonal skills
• Ability to manage and direct a team effectively
• Experience with inventory management software
• Ability to analyze sales and profit reports
• Bachelor’s degree in Business Administration or relevant field preferred

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Health and Wellness Retail Manager
• Work Environment: Store location. Some weekends and evenings required.
• Reporting Structure: Reports to the Retail Operations Director or Area Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $65,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Health and Wellness Retail Manager Do?

A Health and Wellness Retail Manager primarily oversees the operations of retail stores that sell health and wellness products, which can range from nutritional supplements to fitness equipment, and natural beauty products.

Their main duties include managing store staff, overseeing inventory, and ensuring customer satisfaction.

This involves hiring and training staff, scheduling work shifts, and assessing employee performance.

They are also responsible for coordinating merchandise procurement and maintaining inventory levels to meet customer demand.

This requires a solid understanding of the products sold and the needs of the store’s customer base.

Health and Wellness Retail Managers also manage the store’s sales and marketing efforts.

They create promotional campaigns, plan and organize sales events, and manage the store’s online and social media presence.

They are the point of contact for customer queries and complaints and must ensure that their team provides excellent customer service to drive repeat business.

Additionally, they oversee store finances, including setting budgets, analyzing sales data, and achieving sales targets.

In some cases, they may also need to collaborate with health practitioners or nutritionists to provide customers with professional advice on the products being sold.

 

Health and Wellness Retail Manager Qualifications and Skills

A proficient Health and Wellness Retail Manager should have the skills and qualifications that align with your job description, such as:

• Excellent knowledge and understanding of health and wellness products, including dietary supplements, vitamins, natural remedies, and fitness products
• Strong leadership skills to oversee and manage staff members, ensuring they provide exceptional customer service and maintain a clean, organized store
• Effective communication skills to interact with customers, staff, and vendors, and to explain and promote the health benefits of products
• Business acumen to understand retail operations, including sales, marketing, inventory management, and profit/loss statements
• Customer service skills to assist customers in finding products, answering questions, and resolving issues
• Organization skills to manage inventory, create staff schedules, and oversee the store’s daily operations
• Problem-solving skills to handle customer complaints, staff issues, and operational challenges
• Ability to stay current with the latest health and wellness trends, dietary needs, and fitness regimes
• Understanding of compliance and regulations related to health products and services

 

Health and Wellness Retail Manager Experience Requirements

Health and Wellness Retail Managers typically require a combination of education and experience in both the health and wellness industry and retail management.

Entry-level candidates may have 1 to 2 years of experience, usually gained through part-time roles or internships in retail or health and wellness establishments.

They could also gain pertinent experience from customer service roles, as having strong interpersonal skills is key in this profession.

Candidates with 2 to 5 years of experience are often preferred.

These professionals will have developed their skills in a retail management or assistant management role, and may have specific experience with health and wellness products, nutritional supplements, or fitness equipment.

Those with more than 5 years of experience may have taken on leadership roles, and will possess extensive knowledge of health and wellness products and trends.

They may also have experience with employee supervision, merchandising, inventory control, and maintaining a sales floor in a retail environment.

In addition, candidates with a background in nutrition, fitness or a related field will be particularly appealing to employers, as this can enhance the ability to provide accurate product information and advice to customers.

It’s also beneficial if a candidate has experience with sales and marketing, as driving sales and promoting the store’s health and wellness products is a key component of this role.

 

Health and Wellness Retail Manager Education and Training Requirements

Health and Wellness Retail Managers typically have a bachelor’s degree in business management, marketing, health science, or a related field.

They need a solid understanding of the health and wellness industry, including knowledge of health and wellness products, lifestyle choices, nutrition, and fitness.

Experience in retail management is highly valuable, and some positions may require a specific number of years of experience in a retail or health and wellness setting.

Many organizations prefer candidates who have completed a training program in retail management or health and wellness, such as a certificate or diploma program.

Certain positions may require Health and Wellness Retail Managers to have a master’s degree in business administration, health science, or another related field.

In addition, candidates may consider obtaining certification from professional health and wellness organizations, such as the National Wellness Institute or the American Council on Exercise.

These certifications can demonstrate a candidate’s dedication to the field and their commitment to ongoing education.

Overall, the role requires strong leadership, communication, customer service, and problem-solving skills, as well as a passion for promoting health and wellness.

 

Health and Wellness Retail Manager Salary Expectations

A Health and Wellness Retail Manager earns an average salary of $61,391 (USD) per year.

However, the actual salary may differ depending on factors such as experience, level of education, location, and the size of the store they’re managing.

 

Health and Wellness Retail Manager Job Description FAQs

What skills does a Health and Wellness Retail Manager need?

Health and Wellness Retail Managers should have strong leadership and communication skills to effectively manage their team and interact with customers.

They should also possess knowledge about health and wellness products, be well-organized, and have excellent customer service skills.

A background in retail management and a basic understanding of business and sales principles are also beneficial.

 

Do Health and Wellness Retail Managers need a degree?

While it is not mandatory, a degree in business management, health, or related fields can be beneficial.

Most importantly, Health and Wellness Retail Managers need extensive experience in retail and a strong understanding of health and wellness products.

Some companies may require their managers to have specific certifications related to the health and wellness industry.

 

What should you look for in a Health and Wellness Retail Manager resume?

Look for a proven track record in retail management, particularly in the health and wellness sector.

Experience in handling inventories, sales, staff management, and customer service should be highlighted.

Additionally, any certifications or training related to health and wellness products would be a plus.

 

What qualities make a good Health and Wellness Retail Manager?

A good Health and Wellness Retail Manager is passionate about health and wellness and can translate that enthusiasm to their team and customers.

They should have excellent leadership skills, be customer-focused, and have the ability to motivate and train their team to meet sales targets.

They should also have strong problem-solving skills to handle any issues that arise in the store.

 

How is the performance of a Health and Wellness Retail Manager typically measured?

The performance of a Health and Wellness Retail Manager is typically measured by the store’s profitability, customer satisfaction levels, and staff performance.

They may also be evaluated based on their ability to manage inventory efficiently, meet sales targets, and maintain a well-organized and inviting store environment.

 

Conclusion

And there you have it.

Today, we’ve unraveled the intricacies of being a health and wellness retail manager.

Surprising, right?

It’s not just about selling health products.

It’s about promoting a healthier future, one customer interaction at a time.

With our comprehensive health and wellness retail manager job description template and real-world examples, you’re fully equipped to pursue your career path.

But why stop there?

Delve deeper with our job description generator. It’s your ultimate tool for creating precision-crafted job listings or optimizing your resume to perfection.

Remember:

Every customer interaction is a step towards a healthier society.

Let’s nurture that future. Together.

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