Health Services Manager Job Description [Updated for 2025]

health services manager job description

In the modern era of healthcare, the focus on Health Services Managers is more critical than ever.

As the healthcare landscape evolves, the demand for competent professionals who can effectively manage, innovate, and ensure the delivery of quality health services grows substantially.

But let’s delve deeper: What’s truly expected from a Health Services Manager?

Whether you are:

  • A job seeker trying to understand the core responsibilities of this role,
  • A hiring manager outlining the perfect candidate,
  • Or simply fascinated by the intricacies of health services management,

You’re in the right place.

Today, we present a customizable Health Services Manager job description template, designed for effortless posting on job boards or career sites.

Let’s dive right in.

Health Services Manager Duties and Responsibilities

Health Services Managers play a critical role in planning, directing, and coordinating health services in hospitals, clinics, managed care organizations, public health agencies, and similar organizations.

Their daily duties and responsibilities can include:

  • Developing and implementing organizational healthcare policies and goals
  • Ensuring that the facility in which they work is up to date with healthcare laws, regulations, and technology
  • Managing the finances of the healthcare facility, such as patient fees and billing
  • Preparing and monitoring budgets and spending to ensure departments operate within funding limits
  • Improving efficiency and quality in delivering healthcare services
  • Recruit, train, and supervise staff members and create work schedules
  • Keeping records of the facility’s services, such as the number of inpatient beds used
  • Communicating with members of the medical staff and department heads
  • Coordinate with other health services managers on patient services and community needs

 

Health Services Manager Job Description Template

Job Brief

We are seeking a dedicated Health Services Manager to oversee all aspects of our healthcare facility’s operations.

The Health Services Manager’s responsibilities include planning and coordinating health services, managing staff, overseeing budgets, and maintaining a high standard of patient care.

Our ideal candidate has a deep understanding of healthcare regulations and laws, and possesses exceptional leadership, strategic planning, and communication skills.

Ultimately, the role of the Health Services Manager is to ensure our health facility operates efficiently while providing excellent patient care.

 

Responsibilities

  • Implementing health policies and procedures
  • Coordinating medical and health services in our facility
  • Monitoring budgets and organizing finances
  • Managing healthcare delivery
  • Recruiting and training healthcare staff
  • Ensuring the facility is up to date with relevant healthcare laws and regulations
  • Improving quality and efficiency of healthcare services
  • Communicating with medical staff and department heads
  • Preparing reports on health services and staff performance

 

Qualifications

  • Proven work experience as a Health Services Manager, Healthcare Administrator, or similar role
  • Experience in healthcare administration, management, or related field
  • Excellent knowledge of healthcare laws and medical ethics
  • Experience in managing budgets
  • Strong leadership and organizational skills
  • Ability to communicate effectively with medical staff and patients
  • Master’s degree in Health Administration, Public Health, Business Administration, or related field

 

Benefits

  • 401(k)
  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off
  • Professional development opportunities

 

Additional Information

  • Job Title: Health Services Manager
  • Work Environment: Office setting within a healthcare facility. Some travel may be required for meetings or site visits.
  • Reporting Structure: Reports to the Director of Health Services or Health Services Executive.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: $85,000 minimum to $150,000 maximum
  • Location: [City, State] (specify the location or indicate if remote)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Health Services Manager Do?

Health Services Managers, also known as Healthcare Administrators, work in a variety of healthcare facilities such as hospitals, nursing homes, outpatient clinics, and home health agencies.

Their primary responsibility is to plan, direct, and coordinate medical and health services.

This could involve managing an entire facility, a specific clinical area or department, or a medical practice for a group of physicians.

Health Services Managers are tasked with improving efficiency and quality in delivering healthcare services by keeping up to date with new laws and regulations and ensuring that their facility is in compliance.

They also work closely with physicians, nurses, and other healthcare staff to determine and implement facility policies and goals, as well as manage the finances of the facility such as patient fees and billing.

Further duties could include the recruitment, training, and supervision of staff, creating work schedules, and preparing and monitoring budgets and spending to ensure departments operate within allocated funds.

Moreover, Health Services Managers often represent their facility at investor meetings or on governing boards.

They also may communicate with members of the media and the public.

 

Health Services Manager Qualifications and Skills

Health Services Managers require a unique blend of skills and qualifications to ensure efficient operations of healthcare facilities, which include:

  • Healthcare experience to understand the intricacies of the healthcare industry and establish effective management strategies.
  • Leadership skills to guide teams, develop a productive work environment and oversee the facility’s operations.
  • Knowledge of healthcare laws and regulations to ensure the facility’s compliance and stay updated with changes in legislation.
  • Communication skills to liaise with medical staff, patients, and department heads, and to present reports to stakeholders.
  • Problem-solving skills to address issues that affect the facility’s performance or patient care and to develop and implement solutions.
  • Financial acumen to manage budgets, understand financial reports and make sound financial decisions for the facility.
  • Organizational skills to manage multiple departments, ensure smooth operations, and balance competing priorities.
  • Strategic planning skills to set long-term goals, identify opportunities for improvement, and implement changes effectively.

 

Health Services Manager Experience Requirements

Health Services Managers need to have a strong foundation in healthcare as well as business management.

Entry-level candidates will typically have at least 1-2 years of experience in a healthcare setting, which could be gained through internships or part-time roles.

This early experience often includes roles such as Clinical Coordinator, Health Administrator or Medical Office Assistant.

Such positions help professionals understand the intricate dynamics of healthcare settings and allow them to learn about patient care, healthcare systems, and medical terminology.

For those aiming for mid-level Health Services Manager roles, at least 3-5 years of experience is usually required.

This experience often comes from roles in healthcare administration where they’ve had the opportunity to develop their skills in strategic planning, team coordination, financial management, and health services operations.

Health Services Managers with more than 5 years of experience may have a history of overseeing a department or an entire healthcare facility.

They are expected to have strong leadership skills, a deep understanding of healthcare laws and regulations, proficiency in handling healthcare technologies, and the ability to manage personnel, finances, and facility operations.

Such seasoned professionals are often ready to take on senior managerial roles or become Health Services Directors.

Regardless of the experience level, Health Services Managers must continuously update their knowledge and skills to keep up with changes in healthcare regulations, technology, and best practices.

Therefore, participation in professional development courses and healthcare management seminars is highly encouraged.

 

Health Services Manager Education and Training Requirements

Health Services Managers typically require a bachelor’s degree in health administration, health management, nursing, public health administration, or business administration.

Many employers, however, prefer candidates with a master’s degree in one of these areas.

Master’s programs often include coursework in health services and administration, strategic planning, law and ethics, health economics, and health information systems.

Besides degree programs, it is essential for Health Services Managers to have a good understanding of healthcare laws, regulations, and technology.

They also need to be familiar with health insurance and billing procedures.

Some positions may require Health Services Managers to be licensed; licensing requirements vary by state and profession.

In some cases, a certain amount of work experience in a clinical or administrative setting is required before one can become a licensed Health Services Manager.

Continuing education and keeping up with the latest healthcare regulations and technology advancements is necessary in this field.

Many professionals choose to earn certifications in healthcare management to improve their career prospects and demonstrate their competency and dedication to the field.

Practical experience in a healthcare setting, such as a hospital or clinic, is also extremely valuable.

This can be achieved through internships or progressive work experience in the healthcare field.

 

Health Services Manager Salary Expectations

A Health Services Manager earns an average salary of $104,280 (USD) per year.

However, the actual salary may vary based on factors such as years of experience, specific skills, level of education, and the location of the job.

 

Health Services Manager Job Description FAQs

What skills does a Health Services Manager need?

Health Services Managers need to have leadership and excellent communication skills as they will be coordinating with a diverse team of healthcare professionals.

They should possess analytical skills to understand and utilize data for policy and program implementation.

They also need a good understanding of healthcare laws and regulations, along with financial acumen for budgeting and planning.

 

Do Health Services Managers need a degree?

Yes, Health Services Managers generally require at least a bachelor’s degree, although many organizations prefer a master’s degree.

Degrees in Health Administration, Health Management, Nursing, Public Health Administration, or Business Administration are typically considered.

 

What should you look for in a Health Services Manager resume?

Look for a solid background in healthcare along with management experience.

A degree in a relevant field is a must.

Additionally, strong knowledge of healthcare laws and regulations, as well as experience with budgeting and planning, is desirable.

Certifications, like a Certified Healthcare Executive (CHE) or a Fellow of the American College of Healthcare Executives (FACHE), can be an added advantage.

 

What qualities make a good Health Services Manager?

A good Health Services Manager is a strong leader who can effectively manage teams and ensure smooth operation of healthcare services.

They should be adaptable, as healthcare laws and technology are constantly changing.

They should be detail-oriented, have excellent problem-solving skills, and have a deep understanding of healthcare systems.

An empathetic nature is also important, as they are working in an industry that deals with people’s health and well-being.

 

What is the typical career path for a Health Services Manager?

Most Health Services Managers start their career in an administrative or clinical role in healthcare.

With experience, they may advance to positions as department managers or facility leaders.

Further specialization can lead to roles such as a nursing home administrator, health information manager, or a clinical manager.

Advanced degrees and certifications can aid in career progression.

 

Conclusion

And so, we’ve arrived at the end.

Today, we’ve unveiled the true essence of being a health services manager.

Surprise, surprise!

It’s not just about managing resources.

It’s about shaping the future of healthcare, one strategic decision at a time.

With our comprehensive health services manager job description template and real-world examples, you’re now ready to take the leap.

But, why halt your momentum?

Explore further with our job description generator. It’s your ultimate tool for creating precise job listings or for refining your resume to its optimum potential.

Remember:

Every strategic decision impacts the overall healthcare landscape.

Let’s shape that future. Together.

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