Hospital Volunteer Coordinator Job Description [Updated for 2025]

In the fast-paced world of healthcare, the spotlight on hospital volunteer coordinators has never been brighter.

Healthcare evolves continuously, and with each transformation, the demand for skilled individuals who can manage, inspire, and support our hospital volunteers grows stronger.

But let’s dig a little deeper: What’s truly expected from a hospital volunteer coordinator?

Whether you are:

• A job seeker attempting to understand the core of this role,
• A hiring manager drafting the perfect candidate profile,
• Or simply fascinated by the intricate duties of hospital volunteer coordination,

You’re in the right place.

Today, we present a customizable hospital volunteer coordinator job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Hospital Volunteer Coordinator Duties and Responsibilities

Hospital Volunteer Coordinators manage and oversee the activities of volunteers in a hospital setting.

They are responsible for a wide range of duties, including recruiting and training volunteers, coordinating schedules, and ensuring volunteer efforts align with hospital goals and objectives.

Their primary duties and responsibilities include:

• Recruit, interview, and select suitable volunteers for various hospital departments
• Organize and conduct orientation and training sessions for new volunteers
• Develop and manage volunteer schedules, ensuring adequate coverage for all necessary areas
• Maintain accurate and up-to-date records of volunteer information and assignments
• Coordinate and manage volunteer recognition programs and special events
• Communicate regularly with volunteers to ensure they are satisfied and well-utilized
• Ensure that volunteers understand and adhere to hospital policies and procedures
• Facilitate communication between volunteers and hospital staff
• Assess volunteer performance and provide constructive feedback
• Address volunteer issues and concerns, providing resolution where possible
• Represent volunteer interests in management meetings and planning sessions

 

Hospital Volunteer Coordinator Job Description Template

Job Brief

We are seeking a dedicated and compassionate Hospital Volunteer Coordinator to oversee and manage our volunteer program.

The Volunteer Coordinator’s responsibilities include recruiting and training new volunteers, keeping a record of volunteer hours, matching volunteers to opportunities that suit their skill sets, and ensuring all volunteers work in a safe and supportive environment.

The ideal candidate has a passion for volunteer work and possesses outstanding leadership, communication, and organizational skills.

 

Responsibilities

• Develop and implement strategies to recruit and retain volunteers
• Oversee the volunteer recruitment and selection process, including conducting background checks and interviews
• Provide training and guidance to volunteers
• Match volunteers to opportunities that suit their skill sets, and ensure they understand their responsibilities
• Maintain organized records of volunteers, their hours, and their job assignments
• Ensure the purpose of the organization and its actions are clearly communicated
• Coordinate schedules and roles of volunteers for day-to-day duties and special events
• Recognize volunteer contributions and provide incentives to encourage ongoing participation
• Ensure the safety and well-being of volunteers

 

Qualifications

• Proven experience as a Volunteer Coordinator or similar role
• Experience in volunteering and recruitment
• Working knowledge of databases and MS Office (especially Excel)
• Ability to communicate effectively, both orally and in writing
• Strong organizational and team building skills
• An outgoing and friendly personality
• BSc/BA in business administration, human resources or relevant field

 

Benefits

• Healthcare plan
• Retirement plan
• Paid time off
• Work-life balance
• Professional development opportunities

 

Additional Information

• Job Title: Hospital Volunteer Coordinator
• Work Environment: This job primarily operates in a professional office and hospital environment, but remote work may also be a part of the role.
• Reporting Structure: Reports to the Hospital Administrator or Human Resources Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $30,000 minimum to $45,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Hospital Volunteer Coordinator Do?

A Hospital Volunteer Coordinator manages volunteer resources to assist in the delivery of the organization’s services.

This involves planning, coordinating, and managing all volunteer program activities in the hospital.

Their primary role is to recruit, train, and place volunteers throughout the hospital depending on the volunteers’ skills and the hospital’s needs.

This may include areas like the emergency room, patient units, administration, and more.

Hospital Volunteer Coordinators also develop and implement training programs for the volunteers.

They ensure all volunteers are familiar with hospital policies, emergency procedures, and the specific duties of their role.

They are responsible for maintaining a database of volunteers, their availability, skill set, and work preferences.

They also schedule volunteers, ensuring adequate volunteer coverage for various hospital areas at all times.

In addition, they are in charge of recognizing and appreciating volunteers’ contributions towards the hospital’s operations, often organizing events to thank and honor the volunteers.

Moreover, they serve as a point of contact for all volunteers, addressing their queries, and resolving any issues that may arise during their service.

They work closely with hospital management to understand hospital needs and ensure the volunteer program aligns with the hospital’s overall objectives.

They may also work on special projects or events where volunteer services are required.

 

Hospital Volunteer Coordinator Qualifications and Skills

A successful Hospital Volunteer Coordinator should possess a mix of leadership and administrative skills, along with a sincere commitment to providing the best possible volunteer experience, such as:

• Strong leadership skills to guide and motivate a team of volunteers, ensuring they are comfortable, satisfied, and effective in their roles.
• Excellent organizational skills to manage the roster of volunteers, match volunteers to suitable roles, and track volunteer hours and contributions.
• Effective communication skills to convey information clearly to volunteers, hospital staff, and the public, and to liaise between different departments within the hospital.
• Good problem-solving abilities to address any issues or challenges that may arise regarding volunteer scheduling, performance, or interpersonal conflicts.
• A commitment to customer service to ensure a positive experience for volunteers and to maintain a positive image of the hospital within the community.
• Empathy and interpersonal skills to connect with volunteers on a personal level, understand their motivations, and address their concerns.
• Knowledge of basic healthcare practices and protocols is beneficial to understand the environment volunteers will be working in and ensure their safety.
• Experience in HR or volunteer management is often required, along with familiarity with software programs used for scheduling and tracking volunteer data.

 

Hospital Volunteer Coordinator Experience Requirements

Hospital Volunteer Coordinators typically need a minimum of 2 to 3 years of experience in a healthcare setting, volunteer coordination, or a related field.

This experience can be gained through entry-level positions such as Administrative Assistant or Receptionist in a healthcare setting, or Volunteer Assistant in a non-profit organization.

Candidates with a background in Human Resources can also make a successful transition to this role due to the similar required skills in managing and coordinating people.

Those with 3 to 5 years of experience often possess a stronger understanding of the management of volunteer programs and the coordination of large groups of people.

They may have gained their experience in roles such as Volunteer Supervisor or Program Coordinator.

Candidates with more than 5 years of experience often have a track record of successfully managing volunteer programs and developing community outreach initiatives.

They may also have some leadership experience and be ready for a managerial role in volunteer coordination.

In some cases, hospitals may also require candidates to have experience with specific populations, such as children, the elderly, or patients with specific illnesses.

This experience helps Volunteer Coordinators better understand the needs of the patients they serve.

While not always required, some hospitals may prefer Volunteer Coordinators who have a background in social work, psychology, or a related field, as these candidates often have a deeper understanding of the emotional needs of patients and volunteers.

 

Hospital Volunteer Coordinator Education and Training Requirements

Hospital Volunteer Coordinators often have a bachelor’s degree in human resources, social work, psychology, or another related field.

They must have excellent communication and organizational skills, and they are often required to have experience working with volunteers or in a healthcare setting.

While a specific degree field may not be required for this role, coursework in volunteer management, human resources, and nonprofit management can be beneficial.

Some employers may prefer candidates with a master’s degree in public health, health administration, or a related field, especially for positions in large hospitals or healthcare systems.

Certification as a Certified Volunteer Manager (CVM) or Certified in Volunteer Administration (CVA) is not typically required, but it can showcase a candidate’s expertise in the field and commitment to continuing education.

Additionally, knowledge of the healthcare system and medical terminology can be advantageous in this role.

This can be achieved through additional training, workshops, or relevant work experience.

Overall, being a Hospital Volunteer Coordinator requires a balance of education and experience in both healthcare and volunteer management.

 

Hospital Volunteer Coordinator Salary Expectations

A Hospital Volunteer Coordinator can expect to earn an average salary of $46,561 (USD) per year.

The actual income can differ based on factors such as experience, location, and the hospital or healthcare institution they are working for.

 

Hospital Volunteer Coordinator Job Description FAQs

What skills does a Hospital Volunteer Coordinator need?

Hospital Volunteer Coordinators need strong communication and interpersonal skills to interact with a variety of people, from volunteers to hospital staff.

They also need good organizational skills to manage the volunteer schedule, and problem-solving skills to handle any issues that may arise.

Moreover, they should have empathy and understanding, as they will be dealing with individuals who may be under stress or in difficult situations.

 

Do Hospital Volunteer Coordinators need a degree?

While it is not strictly necessary for a Hospital Volunteer Coordinator to hold a degree, many employers prefer candidates with a bachelor’s degree in human resources, social work, psychology, or a related field.

Experience working in a healthcare setting or working with volunteers can also be beneficial.

 

What should you look for in a Hospital Volunteer Coordinator resume?

When reviewing a Hospital Volunteer Coordinator’s resume, look for experience in managing volunteers, preferably in a healthcare setting.

Skills in conflict resolution, teamwork, and communication should be highlighted.

Any training in CPR, First Aid, or other relevant certifications can be an added advantage.

 

What qualities make a good Hospital Volunteer Coordinator?

A good Hospital Volunteer Coordinator is empathetic, patient, and able to handle stressful situations with grace.

They should be good at building relationships and have the ability to inspire and motivate volunteers.

Strong organizational skills are also important, as they will be responsible for coordinating schedules and managing various tasks at once.

 

Is it challenging to hire a Hospital Volunteer Coordinator?

Hiring a Hospital Volunteer Coordinator can be challenging as it requires finding someone who combines strong administrative skills with the ability to work compassionately with a diverse group of volunteers and hospital staff.

They need to understand the hospital environment and be able to handle the emotional aspects of the job.

Therefore, it can take time to find the right fit for this role.

 

Conclusion

And there you have it.

Today, we’ve unveiled the true essence of being a Hospital Volunteer Coordinator.

Surprised?

It’s not just about scheduling and delegating tasks.

It’s about shaping the future of patient care, one volunteer at a time.

With our comprehensive Hospital Volunteer Coordinator job description template and real-world examples, you’re ready to step into action.

But why limit yourself?

Go deeper with our job description generator. It’s your ultimate tool for creating precision-crafted job listings or honing your resume to perfection.

Remember:

Every volunteer is a part of the bigger picture.

Let’s shape that future. Together.

How to Become a Hospital Volunteer Coordinator (Complete Guide)

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