Hospitality Human Resources Coordinator Job Description [Updated for 2025]

In the vibrant world of hospitality, the importance of Human Resources Coordinators is more pronounced than ever.

As the industry evolves, the need for skilled individuals who can manage, nurture, and protect our human resources continues to grow.

But let’s delve deeper: What’s truly expected from a Hospitality Human Resources Coordinator?

Whether you are:

• A job seeker attempting to understand the core of this role,
• A hiring manager outlining the ideal candidate,
• Or simply fascinated by the intricacies of human resources in hospitality,

You’re in the right place.

Today, we present a customizable Hospitality Human Resources Coordinator job description template, designed for straightforward posting on job boards or career sites.

Let’s dive right into it.

Hospitality Human Resources Coordinator Duties and Responsibilities

Hospitality Human Resources Coordinators are involved in various HR-related duties, such as recruitment, onboarding, benefits administration, and employee relations.

They play a crucial role in maintaining a hospitable and employee-friendly environment.

The daily duties and responsibilities for a Hospitality Human Resources Coordinator include:

• Assisting in the recruitment process by posting job ads, organizing resumes and job applications, and scheduling job interviews
• Conducting or assisting with new employee onboarding, including orientation and training sessions
• Coordinating employee benefits programs, such as health insurance, retirement plans, and other benefits
• Handling employee relations, including complaints, disputes, and disciplinary actions
• Ensuring compliance with labor laws and hospitality industry regulations
• Processing employee data, maintaining personnel records, and providing administrative support to the HR department
• Organizing and managing employee recognition programs and staff events
• Coordinating with department heads to forecast future hiring needs
• Assisting with payroll processing, including tracking hours, leave balances, and overtime
• Providing guidance and answering employee queries about HR-related issues

 

Hospitality Human Resources Coordinator Job Description Template

Job Brief

We are seeking a skilled and organized Hospitality Human Resources Coordinator to join our HR team.

Your primary role will be to assist with the day-to-day operations of our human resources department, including recruiting, onboarding, training, and employee engagement activities.

Our ideal candidate has a strong understanding of HR practices in the hospitality industry and excellent interpersonal skills to handle sensitive matters with confidentiality and professionalism.

 

Responsibilities

• Assisting with the recruitment process, including posting job ads, screening applicants, and organizing interviews.
• Conducting employee onboarding and induction programs.
• Coordinate and facilitate training and development initiatives.
• Manage and update HR records and databases.
• Assist in the administration of employee benefits and compensation.
• Handle employee relations and address queries and complaints to ensure swift resolution.
• Ensure compliance with labor regulations.
• Coordinate HR projects and events.
• Support the HR department in implementing HR policies and procedures.

 

Qualifications

• Proven experience as an HR Coordinator or similar role in the hospitality industry.
• Knowledge of HR procedures and an understanding of HR laws and regulations.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Experience with HRMS and recruiting software.
• BSc/BA in Business Administration, Human Resources or relevant field.

 

Benefits

• Health, dental, and vision insurance
• 401(k) retirement plan
• Paid time off
• Employee discounts
• Professional development opportunities
• Wellness programs

 

Additional Information

• Job Title: Hospitality Human Resources Coordinator
• Work Environment: This role requires working in a fast-paced, dynamic hospitality setting. You may be required to work outside standard business hours, including weekends and holidays.
• Reporting Structure: Reports to the Human Resources Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: The typical salary range for this position is $45,000 – $60,000 per year.
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Hospitality Human Resources Coordinator Do?

A Hospitality Human Resources Coordinator typically works in the hospitality industry including hotels, resorts, restaurants, and event planning companies.

They are responsible for coordinating the human resources activities within the organization.

This includes recruitment, hiring, onboarding, training, and facilitating the performance management process.

Their job also involves managing employee records, addressing and resolving employee relations issues, and ensuring company policies and procedures are followed.

They may also handle payroll and benefits administration.

Hospitality Human Resources Coordinators also play a significant role in maintaining a positive work environment.

They often plan and execute events and programs to boost employee morale and engagement.

They often work closely with management and play an integral role in strategic planning and decision-making processes in the organization.

In addition, the Hospitality Human Resources Coordinator may be responsible for compliance with employment laws and regulations and ensuring the company maintains a diverse, inclusive, and fair workplace environment.

 

Hospitality Human Resources Coordinator Qualifications and Skills

A competent Hospitality Human Resources Coordinator should possess skills and qualifications that align with the nature of the industry, such as:

• Exceptional interpersonal skills to connect with staff, handle disputes, and foster a positive work environment.
• Experience in HR policies and procedures, particularly those related to the hospitality industry, to ensure compliance and efficient operations.
• Strong organizational skills to manage employee records, schedules, and other HR-related documents.
• Excellent communication skills to effectively relay information between management and staff, and to clearly express HR policies and procedures.
• Conflict resolution skills to address staff issues and maintain a harmonious work environment.
• Time management skills to handle various tasks, such as recruitment, training, and performance evaluations, in a timely manner.
• A solid understanding of labor laws and employment rights to ensure the company’s adherence and to provide proper advice to management.
• Proficient in HR-related software applications for efficient data management and reporting.
• Problem-solving skills to identify, analyze, and address any HR-related issues that may arise.

 

Hospitality Human Resources Coordinator Experience Requirements

A Hospitality Human Resources Coordinator is usually required to have at least 2 to 3 years of experience in a human resources role, particularly within the hospitality industry.

This gives them the relevant industry experience to understand the unique challenges and needs of employees in hotels, restaurants, resorts, or other hospitality businesses.

Candidates who have completed an internship in human resources, particularly within the hospitality industry, will often have the necessary initial experience to qualify for an entry-level position.

Professionals with more than 3 to 5 years of experience in a human resources role within the hospitality industry may be well-prepared for a coordinator role, as it requires in-depth knowledge of HR functions such as recruitment, benefits administration, employee relations, and compliance with labor laws.

Those with more than 5 years of experience may also have some managerial experience, making them ideal for coordinator roles that involve overseeing a team or multiple HR functions.

Additionally, candidates with a background in customer service or operations within the hospitality industry can bring a valuable perspective to the human resources coordinator role, as they understand the employee experience and can help bridge the gap between HR and operations.

 

Hospitality Human Resources Coordinator Education and Training Requirements

A Hospitality Human Resources Coordinator typically requires a bachelor’s degree in Human Resources, Business Administration, or a related field.

Essential training in hospitality, human resources management, labor laws, and employee relations is usually required.

This role also necessitates a thorough understanding of hospitality industry operations.

Candidates may need experience with HRIS (Human Resources Information Systems) and other HR-specific software, depending on the organization’s specific needs.

While not always necessary, some positions may prefer candidates with a master’s degree in Human Resources or Business Administration, especially for larger hospitality establishments.

Certifications like Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) can be beneficial and may give candidates a competitive edge.

These certifications indicate the individual’s commitment to professional development and staying updated with the latest trends in the field of human resources.

On-the-job training is also beneficial to understand the specific policies, procedures, and culture of the hospitality establishment.

This can include understanding the company’s standard operating procedures, employee benefits programs, and conflict resolution strategies.

Continuous learning and professional development are key in this role, as labor laws and best practices in human resources management continually evolve.

 

Hospitality Human Resources Coordinator Salary Expectations

A Hospitality Human Resources Coordinator can expect to earn an average salary of $52,589 (USD) per year.

However, this salary can vary depending on factors such as the individual’s level of experience, the location of the job, and the size and type of the employing company.

 

Hospitality Human Resources Coordinator Job Description FAQs

What skills are required for a Hospitality Human Resources Coordinator?

A Hospitality Human Resources Coordinator needs to have strong communication and interpersonal skills to effectively interact with employees and management.

They should possess good organizational and administrative skills, attention to detail, and the ability to manage multiple tasks simultaneously.

Knowledge of employment laws and regulations, as well as proficiency in HR systems and databases, is also important.

 

Do Hospitality Human Resources Coordinators need any specific qualifications?

A bachelor’s degree in human resources, business administration, or a related field is usually required for this position.

Some employers may also prefer candidates with a master’s degree or professional certification in HR.

In addition to formal education, experience in HR roles, particularly in the hospitality sector, is highly desirable.

 

What does a typical day look like for a Hospitality Human Resources Coordinator?

A typical day for a Hospitality Human Resources Coordinator may involve managing recruitment processes, coordinating training and development initiatives, maintaining employee records, handling employee relations, and ensuring compliance with employment laws and regulations.

They may also be involved in benefits administration, performance management, and payroll processing.

 

What qualities make a good Hospitality Human Resources Coordinator?

A good Hospitality Human Resources Coordinator should be able to handle sensitive information confidentially and demonstrate high levels of integrity.

They need to be good problem-solvers, with the ability to make fair and impartial decisions.

They should also be approachable and empathetic, as they often deal with employee concerns and issues.

 

What should you look for in a Hospitality Human Resources Coordinator’s resume?

When reviewing a resume for this role, look for a solid educational background in HR or a related field and relevant work experience.

Any additional certifications or training in HR would be an added advantage.

Check for experience in recruitment, training, benefits administration, employee relations, and HR compliance.

Experience in the hospitality sector, understanding its unique challenges and requirements, is also a major plus.

 

Conclusion

And there you have it.

Today, we’ve unveiled the true essence of being a Hospitality Human Resources Coordinator.

Surprise, surprise?

It’s not just about recruiting and managing staff.

It’s about shaping the guest experience, one human interaction at a time.

Armed with our comprehensive Hospitality Human Resources Coordinator job description template and real-life examples, you’re ready to step up.

But why stop there?

Dive deeper with our job description generator. It’s your stepping stone to impeccably crafted listings or refining your resume to absolute excellence.

Remember:

Every staff interaction contributes to the bigger guest experience.

Let’s create that experience. Together.

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