Hospitality Technology Solution Sales Job Description [Updated for 2025]

In the era of digital transformation, the importance of professionals in hospitality technology solution sales has never been more evident.

As technology continues to evolve, the demand for savvy individuals who can navigate, promote, and secure our hospitality tech solutions grows louder.

But let’s dig deeper: What’s truly expected from a hospitality technology solution sales professional?

Whether you are:

• A job seeker attempting to understand the core of this role,
• A hiring manager outlining the perfect candidate,
• Or simply captivated by the dynamics of hospitality technology solution sales,

You’re in the right place.

Today, we present a customizable job description template for a hospitality technology solution sales role, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Hospitality Technology Solution Sales Duties and Responsibilities

Hospitality Technology Solution Sales professionals play a pivotal role in selling software or hardware solutions specifically designed for the hospitality industry, such as hotels, restaurants, and events.

They are responsible for identifying potential clients, understanding their needs, and offering them the most appropriate technology solution.

Their main duties and responsibilities include:

• Identify potential clients within the hospitality industry through market research and networking
• Present and sell hospitality technology solutions to potential clients
• Understand the specific needs of potential clients and propose suitable technology solutions
• Provide detailed product demonstrations and explain features and benefits of the solutions
• Maintain relationships with clients by providing support, information, and guidance
• Collaborate with the technical team to ensure the solution meets the client’s needs
• Respond to client queries and resolve any issues in a timely and professional manner
• Stay up-to-date with the latest trends and developments in hospitality technology
• Meet or exceed sales targets
• Prepare and deliver sales presentations to a range of prospective clients
• Coordinate sales efforts with marketing programs
• Handle contract negotiation and agreements to close sales

 

Hospitality Technology Solution Sales Job Description Template

Job Brief

We are looking for a dynamic and highly motivated sales professional to join our team as a Hospitality Technology Solution Sales Specialist.

The successful candidate will be responsible for selling our innovative technology solutions to clients in the hospitality industry.

The ideal candidate should have a solid understanding of the sales process, customer service, and hospitality technology landscape.

They should be able to identify potential clients, build strong relationships, and close deals effectively.

Ultimately, the goal of the Hospitality Technology Solution Sales Specialist is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

 

Responsibilities

• Identify potential clients and conduct business development activities
• Present and sell company products to potential clients
• Negotiate contract terms and close sales deals
• Establish and maintain client relationships
• Keep record of sales, revenue, invoices etc.
• Stay updated with latest hospitality technology trends
• Provide professional after-sales support
• Respond to client queries in a timely and accurate way, via phone, email or chat
• Participate in industry events and conferences

 

Qualifications

• Proven work experience in sales, preferably in the technology or hospitality industry
• Solid knowledge of CRM software and MS Office
• Understanding of sales performance metrics
• Excellent communication and negotiation skills
• Ability to build rapport and relationships with potential clients
• Strong organizational and multitasking skills
• BA/BS degree in Business Administration, Sales or relevant field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Hospitality Technology Solution Sales Specialist
• Work Environment: Office setting with options for remote work. Extensive travel may be required for client visits and industry events.
• Reporting Structure: Reports to the Sales Manager or Director of Sales.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $80,000 minimum to $150,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Hospitality Technology Solution Sales Do?

Hospitality Technology Solution Sales professionals typically work for technology firms that offer solutions tailored for the hospitality industry.

They can also operate as independent sales agents or consultants.

Their job involves understanding the specific technology needs of hotels, restaurants, travel agencies, and other businesses in the hospitality industry, and matching those needs with the appropriate technology solutions.

These solutions could range from property management systems, booking and reservation software, to digital marketing tools, and more.

Hospitality Technology Solution Sales professionals spend a substantial amount of their time meeting with potential clients, conducting product demonstrations, and negotiating contracts.

They work closely with the technology development team to ensure that the solutions offered meet the specific needs of each client.

Furthermore, they monitor the technology trends and competition in the hospitality industry to understand how their company’s offerings can be improved or differentiated.

They also provide feedback to the product development team to help guide the evolution of the product based on customer needs and industry trends.

After the sale, they often continue to liaise with the clients to ensure customer satisfaction and to identify opportunities for upselling or cross-selling additional solutions.

Overall, the goal of a Hospitality Technology Solution Sales professional is to drive sales growth by effectively matching the technology solutions their company offers with the needs of businesses in the hospitality industry.

 

Hospitality Technology Solution Sales Qualifications and Skills

A successful Hospitality Technology Solution Sales individual should have the following skills and qualifications:

• Extensive knowledge of hospitality technology solutions to identify, explain, and sell relevant products or services to potential clients.
• Excellent communication skills to clearly convey the benefits of various technology solutions to clients, as well as to negotiate contracts and close deals.
• Strong interpersonal skills to build and maintain relationships with clients, ensuring their satisfaction and loyalty.
• Solid understanding of sales strategies and techniques, and the ability to apply this understanding in various scenarios to maximize sales results.
• Problem-solving skills to address any issues or concerns that clients may have about the technology solutions being offered.
• Technical skills to understand and explain complex technology solutions, and to demonstrate their use and benefits to clients.
• Experience in the hospitality industry to understand the specific needs and challenges of clients in this field.
• Organizational skills to manage multiple client accounts, keep track of sales targets, and ensure all sales activities are conducted in a timely and efficient manner.

 

Hospitality Technology Solution Sales Experience Requirements

Entry-level candidates for Hospitality Technology Solution Sales roles should ideally possess at least 1 to 2 years of experience in a sales-oriented environment, with a preference for those who have exposure to the hospitality or technology industries.

This experience may be garnered through internships, part-time roles, or through an early career position in fields such as hospitality, IT sales, or customer service.

Candidates with more than 3 years of experience are typically expected to have a proven track record in sales, and preferably, experience in selling hospitality software or technology solutions.

They should also be adept in managing customer relationships, have sound knowledge of the hospitality industry, and possess a deep understanding of technology solution sales.

Those with over 5 years of experience are often considered for higher-level roles.

These candidates should have demonstrated leadership abilities and a history of meeting or exceeding sales targets.

Advanced experience in strategic planning, team management, and a comprehensive understanding of the competitive landscape of the hospitality technology market is desirable.

In addition, individuals with experience in training and development of sales teams, strategy implementation, and developing sales processes can be considered for senior roles within Hospitality Technology Solution Sales.

 

Hospitality Technology Solution Sales Education and Training Requirements

Individuals interested in a career in Hospitality Technology Solution Sales typically possess a bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

A fundamental understanding of hospitality industry and technology is also required.

This can be obtained through direct work experience or specific courses.

A master’s degree in Business Administration or a related field is highly beneficial for advancement in this field, but not always necessary.

Experience with CRM software such as Salesforce or Zoho, as well as proficiency in MS Office and understanding of sales performance metrics is often expected.

Certifications or courses in hospitality technology, sales techniques, negotiation, or customer service can boost a candidate’s prospects.

Furthermore, completion of professional development and training programs offered by technology or hospitality organizations would indicate a candidate’s dedication to continuous learning and staying abreast of industry trends.

While not always required, a prior sales or hospitality experience can be advantageous, as it provides a practical understanding of the industry’s demands and customer needs.

 

Hospitality Technology Solution Sales Salary Expectations

A professional in Hospitality Technology Solution Sales can expect to earn an average salary of $80,000 (USD) per year.

However, the actual compensation may vary depending on factors such as industry experience, the size and location of the company, and the complexity of the solutions being sold.

Additionally, this role often includes performance-based bonuses or commissions, which can significantly increase the total income.

 

Hospitality Technology Solution Sales Job Description FAQs

What skills does a Hospitality Technology Solution Sales representative need?

A sales representative in this field requires a thorough understanding of hospitality technology, excellent communication skills, and the ability to explain complex tech solutions in simple terms.

Negotiation and persuasion skills are also critical.

They should also have a strong customer service orientation, problem-solving abilities, and a knack for building and maintaining client relationships.

 

Do Hospitality Technology Solution Sales representatives need a degree?

While a degree is not always a requirement, many employers prefer candidates with a bachelor’s degree in business, marketing, or a hospitality-related field.

Having a technical background in Information Technology (IT) or a related field can also be beneficial as it provides the representative with a better understanding of the solutions they are selling.

 

What should you look for in a Hospitality Technology Solution Sales resume?

A resume for this role should showcase a strong sales track record, preferably in the field of technology or hospitality.

Check for familiarity with CRM software, expertise in lead generation, and experience in handling customer relationships.

Any background in hospitality technology is a plus, as it ensures the candidate understands the unique needs of this industry.

 

What qualities make a good Hospitality Technology Solution Sales representative?

A good representative is proactive and customer-focused.

They should have the ability to understand the client’s needs and propose the best solutions accordingly.

They should also be able to maintain positive relationships with clients, be goal-oriented, and demonstrate resilience in the face of rejection.

A strong grasp of the latest hospitality technologies and trends is also crucial.

 

How can one succeed in a Hospitality Technology Solution Sales role?

To succeed in this role, one must stay updated with the latest trends in hospitality technology.

Understanding the customer’s needs and offering tailored solutions is key.

Excellent networking skills and the ability to build relationships can help in expanding the client base.

Consistently meeting or exceeding sales targets and providing exceptional after-sales service can also contribute to success in this role.

 

Conclusion

And there you have it.

Today, we’ve delved into the intriguing world of hospitality technology solution sales.

Surprised?

It’s not just about making sales.

It’s about shaping the future of hospitality, one technology solution at a time.

With our one-of-a-kind hospitality technology solution sales job description template and real-world examples, you’re all geared up for your next move.

But why limit yourself?

Take a deeper dive with our job description generator. It’s your next step to creating perfectly tailored job listings or polishing your resume to its peak potential.

Remember:

Every sale you make is a step towards a more technologically advanced and efficient hospitality industry.

Let’s shape this future. Together.

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