Hotel and Accommodations Reviewer Job Description [Updated for 2025]

In the dynamic world of hospitality, the role of a hotel and accommodations reviewer is more crucial than ever.

As global travel evolves, the demand for insightful, thorough, and discerning individuals who can assess, recommend, and critique accommodations around the world grows.

But let’s unpack this further: What’s truly expected from a hotel and accommodations reviewer?

Whether you are:

• A job seeker looking to understand the specifics of this role,
• A hiring manager crafting the profile of the perfect candidate,
• Or simply intrigued by the behind-the-scenes of hotel reviewing,

You’re in the right place.

Today, we introduce a customizable hotel and accommodations reviewer job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Hotel and Accommodations Reviewer Duties and Responsibilities

Hotel and Accommodations Reviewers play a critical role in the hospitality industry by providing honest and detailed reviews of various lodging options.

These reviews can heavily influence consumer decisions, making their work extremely influential.

A Hotel and Accommodations Reviewer’s duties and responsibilities include:

• Visit and stay in various types of accommodations, ranging from budget hostels to luxury resorts
• Evaluate the quality of services, including room service, housekeeping, and front desk operations
• Assess the quality, cleanliness, and comfort of rooms and other facilities, such as the pool, gym, or spa
• Sample and critique the quality of food and beverage options, including in-room dining, restaurant, and bar services
• Interact with staff to assess their professionalism, friendliness, and ability to handle guest requests and complaints
• Evaluate the location of the accommodation in relation to local attractions, amenities, and transport links
• Take photographs and make detailed notes to aid in the writing of comprehensive reviews
• Write and publish detailed, unbiased reviews to various platforms, ensuring they are informative, accurate, and engaging
• Stay abreast of industry trends and standards to effectively benchmark and rate accommodations
• Manage correspondence with hotel management and public relations representatives, particularly in relation to clarifying discrepancies or addressing concerns raised in reviews

 

Hotel and Accommodations Reviewer Job Description Template

Job Brief

We are seeking a detail-oriented and travel-savvy Hotel and Accommodations Reviewer to join our team.

The ideal candidate will have a passion for travel, an eye for detail, and a knack for writing compelling, informative reviews.

Your job will be to visit hotels and other accommodations, assess the quality of their services, and write objective, detailed reviews to assist travelers in making informed decisions.

 

Responsibilities

• Visit hotels and other accommodations to assess the quality of services and facilities.
• Write objective, informative reviews detailing your experience.
• Take photographs to accompany your reviews.
• Verify the accuracy of existing reviews and ratings.
• Stay updated about trends and developments in the travel and hospitality industry.
• Develop and maintain relationships with hotel management and staff.
• Adhere to ethical guidelines and maintain integrity in all reviews.
• Communicate with the editorial team to deliver content in a timely manner.

 

Qualifications

• Proven experience as a professional reviewer, preferably in the travel or hospitality industry.
• Strong writing skills with a flair for creating compelling, clear, and concise content.
• Ability to travel frequently to various locations.
• Strong observational skills and attention to detail.
• A knack for photography is a plus.
• Excellent interpersonal and communication skills.
• A degree in Journalism, English, Communications, or a related field is preferred.

 

Benefits

• Travel expense coverage
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Hotel and Accommodations Reviewer
• Work Environment: This position involves regular travel. Most work will be conducted on location at various hotels and accommodations, with some remote work for writing and editing reviews.
• Reporting Structure: Reports to the Review Editor or Content Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $75,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume, a cover letter outlining your qualifications and experience, and a writing sample of a hotel review to [email address or application portal].

 

What Does a Hotel and Accommodations Reviewer Do?

Hotel and Accommodations Reviewers are professionals who visit hotels, resorts, bed and breakfasts, and other types of accommodations to evaluate and rate them based on various criteria.

They typically work for travel or lifestyle magazines, newspapers, websites, or independent blogs.

However, some work independently and monetize their reviews through advertising or sponsored content.

Their primary responsibility involves conducting a thorough analysis of the facility.

This might include assessing the quality of rooms, cleanliness, amenities, services offered, the efficiency of the staff, the quality of food and drinks, and the overall atmosphere.

Hotel and Accommodations Reviewers also evaluate the location of the property, its accessibility, and proximity to local attractions or transportation hubs.

Once their stay is complete, they are tasked with writing a comprehensive, objective, and engaging review that provides potential visitors with a clear picture of what they can expect.

They may also provide ratings or scores based on their experiences, offering suggestions for improvement where necessary.

In some cases, they might be required to take photographs or create videos of the property to visually support their reviews.

They usually have a deep understanding of the hospitality industry, excellent writing skills, and a keen eye for detail.

The ultimate goal of a Hotel and Accommodations Reviewer is to provide an honest, detailed, and unbiased review to help travelers make informed decisions when choosing where to stay.

 

Hotel and Accommodations Reviewer Qualifications and Skills

A competent Hotel and Accommodations Reviewer should possess the following skills and qualifications:

• Excellent writing and communication skills to convey their impressions and experiences in a clear, concise, and engaging manner.
• Experience in the hotel or hospitality industry to have a firm understanding of what makes a great stay and what potential pitfalls to look for.
• Critical thinking and analytical skills to assess and compare different aspects of a hotel or accommodation, such as service, cleanliness, amenities, and value for money.
• Attention to detail to notice and highlight small features or issues that could make a significant difference in a guest’s stay.
• Interpersonal skills to interact with staff and guests, gathering insights into the level of service and satisfaction.
• Travel experience or willingness to travel extensively, as the role often requires visiting multiple locations to review accommodations.
• Photography skills to take quality photos of the accommodations for inclusion in the review.
• Integrity and impartiality to provide unbiased reviews, regardless of any personal relationship with hotel owners or managers.
• Proficiency in using social media and online platforms to publish and promote their reviews.

 

Hotel and Accommodations Reviewer Experience Requirements

To begin a career as a Hotel and Accommodations Reviewer, candidates typically need an extensive background in the hospitality industry.

This could include roles such as a Hotel Manager, Guest Services Associate, or other front-line hospitality positions where they have gained deep understanding of hotel operations and customer service.

Prior experience in writing or journalism is also highly beneficial for this role.

This could include writing for travel blogs, online publications, or even print media.

A strong command of the English language, and often additional languages, is essential for this role.

For entry-level roles, at least 1-2 years of experience in the hospitality industry and/or in a writing capacity is usually required.

Those who have 3-5 years of experience may have held positions that required them to review and assess the quality of hotel services, such as a Quality Assurance Inspector in a hotel or a Senior Writer for a travel magazine.

Candidates with more than 5 years of experience, particularly in a managerial role within the hospitality industry, are often considered for senior reviewer positions.

They may also have a portfolio of published reviews or articles that demonstrate their writing ability and knowledge of the hotel industry.

In addition to experience, many employers also look for relevant educational qualifications, such as a degree in hospitality management or journalism.

 

Hotel and Accommodations Reviewer Education and Training Requirements

Hotel and Accommodations Reviewers generally have a bachelor’s degree in a field such as hospitality management, tourism, or journalism.

This provides a solid foundation for understanding the industry and developing the necessary writing skills.

Courses in these fields often include topics such as hospitality law, food and beverage management, hotel operations, travel and tourism, and business communication.

A degree in journalism or communication can help improve writing, research, and critical thinking skills, which are crucial for evaluating and writing about different accommodations.

Experience in the hospitality industry can also be beneficial as it gives reviewers firsthand knowledge of hotel operations and services.

This can be obtained through part-time or summer jobs, internships, or work-study opportunities.

There are no licensing requirements for this profession, but credentials such as the Certified Hotel Reviewer (CHR) designation can enhance a reviewer’s credibility.

This certification demonstrates a commitment to ongoing learning, professionalism, and adherence to the highest ethical standards in the field.

While not required, knowledge of a second language can be advantageous, especially when reviewing accommodations in different countries.

A Hotel and Accommodations Reviewer should also be comfortable with travel, as the job often requires visiting various locations to assess their quality.

Furthermore, familiarity with digital tools for content creation, photography, and social media marketing can be beneficial, as reviewers often need to document their experiences visually and promote their reviews on various platforms.

Finally, ongoing education and staying updated with industry trends, travel regulations, and customer expectations is critical for success in this role.

 

Hotel and Accommodations Reviewer Salary Expectations

A Hotel and Accommodations Reviewer can expect to earn an average salary of $52,800 (USD) per year.

The actual earnings can significantly vary based on the level of experience, skills, the reputation of the publication they are writing for, and their geographical location.

 

Hotel and Accommodations Reviewer Job Description FAQs

What skills does a Hotel and Accommodations Reviewer need?

A Hotel and Accommodations Reviewer needs excellent written and verbal communication skills, as they often write detailed reviews and interact with hotel staff.

They should be detail-oriented, able to observe and evaluate the smallest aspects of the hotel, from cleanliness to customer service.

Additionally, they should possess good interpersonal skills, time-management skills, and be comfortable with traveling frequently.

 

Do Hotel and Accommodations Reviewers need a degree?

While a degree is not strictly necessary, having a degree in Journalism, Communication, English, or Hospitality Management can be beneficial.

However, practical experience in the hospitality industry, along with a proven ability to write engaging, clear, and fair reviews, can often be just as important.

 

What should you look for in a Hotel and Accommodations Reviewer resume?

Look for a strong writing portfolio that demonstrates their ability to write clear, engaging, and unbiased reviews.

Experience in the hospitality industry can be a strong plus, as it indicates familiarity with industry standards.

Proven ability to adhere to deadlines is also important.

If the role involves travel, make sure that the candidate is able to do so.

 

What qualities make a good Hotel and Accommodations Reviewer?

A good Hotel and Accommodations Reviewer has an eye for detail and an innate curiosity about the hospitality industry.

They should be able to maintain objectivity and fairness in their reviews, even if their personal experience was less than satisfactory.

They should also be independent, able to plan and carry out their work without much supervision, and possess a love for travel.

 

How much travel is involved in being a Hotel and Accommodations Reviewer?

The amount of travel required for a Hotel and Accommodations Reviewer can vary greatly depending on the scope of the role.

Some Reviewers may need to travel frequently, visiting various hotels and accommodations around the world.

Others might focus on a specific region or city, which requires less travel.

However, almost all roles in this field will involve some degree of travel.

 

Conclusion

And there you have it.

Today, we’ve granted you exclusive access to the intricacies of being a Hotel and Accommodations Reviewer.

Surprised?

It’s not just about sleeping in hotels and giving ratings.

It’s about shaping the future of hospitality, one review at a time.

With our comprehensive Hotel and Accommodations Reviewer job description template and industry insights, you’re poised to take the next step.

But why limit yourself?

Immerse yourself further with our job description generator. It’s your secret weapon to precision-crafted listings or fine-tuning your resume to perfection.

Remember:

Every review contributes to the larger narrative of the industry.

Let’s shape that future. Together.

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