Hotel Housekeeping Aide Job Description [Updated for 2025]

In the bustling world of hospitality, the role of hotel housekeeping aides has become increasingly essential.

As the industry continues to grow, so does the demand for skilled individuals who can maintain, improve, and uphold our hotel’s standards of cleanliness and service.

But let’s delve deeper: What’s truly expected from a hotel housekeeping aide?

Whether you are:

• A job seeker aiming to understand the nuances of this role,
• A hiring manager seeking the perfect candidate,
• Or simply curious about the day-to-day tasks of hotel housekeeping,

You’re in the right place.

Today, we present a customizable hotel housekeeping aide job description template, crafted for effortless posting on job boards or career sites.

Let’s get started.

Hotel Housekeeping Aide Duties and Responsibilities

Hotel Housekeeping Aides play an essential role in maintaining the cleanliness and comfort of a hotel.

They are responsible for cleaning and preparing rooms for guests, and addressing any issues with hotel cleanliness or maintenance.

Their main duties and responsibilities include:

• Cleaning rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and other work areas so that health standards are met
• Changing bed linens and making beds
• Replenishing supplies, such as drinking glasses, linens, writing supplies, and bathroom items
• Inspecting rooms for cleanliness and notifying maintenance for any repairs needed
• Vacuuming carpets and dusting and polishing furniture
• Keeping storage areas and carts well-stocked, clean, and tidy
• Responding to guest queries and requests, providing excellent customer service
• Deep-cleaning tasks and special projects, such as cleaning carpets and upholstered furniture, as needed
• Complying with health and safety regulations, including the use of personal protective equipment (PPE) and safe chemical handling procedures
• Reporting any lost and found items to the supervisor

 

Hotel Housekeeping Aide Job Description Template

Job Brief

We are seeking a thorough and dedicated Hotel Housekeeping Aide to join our hospitality team.

The Housekeeping Aide will be responsible for maintaining a clean, sanitary, comfortable, and tidy environment in all hotel guest rooms and public areas.

Housekeeping Aide responsibilities include cleaning guest rooms, restocking amenities, responding to guest requests, and ensuring high levels of cleanliness and hygiene in all areas of the hotel.

Our ideal candidate is someone who values cleanliness and takes pride in maintaining a welcoming and comfortable environment for our guests.

 

Responsibilities

• Ensure all assigned rooms are clean and tidy by the end of the shift
• Change bed linen and make beds
• Replace used towels and other bathroom amenities, such as shampoo and soap
• Sweep and mop floors
• Empty trash containers and ashtrays
• Restock beverages and food items in the mini-bar
• Clean public areas, such as corridors and stairwells
• Report any technical issues and maintenance needs
• Update status of guest rooms on assignment sheet
• Return and restock cleaning cart at shift end
• Follow hotel security guidelines

 

Qualifications

• Proven work experience as a Housekeeping Aide or similar role
• Knowledge of cleaning and sanitation products, techniques and methods
• Working knowledge of operating cleaning equipment
• Physical stamina and mobility including ability to reach, kneel and bend
• Ability to lift, push and pull required load (usually about 30lbs)
• High school diploma is a plus

 

Benefits

• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Hotel discounts

 

Additional Information

• Job Title: Hotel Housekeeping Aide
• Work Environment: This role requires daily physical labor in a hotel setting. Shifts may vary and could include weekends and holidays.
• Reporting Structure: Reports to the Housekeeping Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $20,000 minimum to $28,000 maximum
• Location: [City, State] (specify the location)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Hotel Housekeeping Aide Do?

Hotel Housekeeping Aides are critical components of the hospitality industry, and they work primarily in hotels, resorts, and similar establishments.

Their main responsibility is to ensure that all areas of the hotel, including guest rooms, lobbies, hallways, and communal areas, are clean, sanitary, and well-maintained.

They clean and disinfect bathrooms, replenish room supplies like toiletries and linens, and perform a thorough cleaning of rooms between guest stays.

This includes tasks like vacuuming, dusting, changing bed linens, and emptying trash bins.

In addition to cleaning tasks, Housekeeping Aides may also be required to report any damage or necessary repairs to the hotel management.

They also play a significant role in enhancing the overall guest experience by maintaining a high standard of cleanliness and orderliness.

Some Hotel Housekeeping Aides may be responsible for laundry operations such as washing, drying, and folding towels and linens.

They must follow strict health and safety guidelines to protect themselves and guests from potential hazards.

Hotel Housekeeping Aides are also often the first to notice if a guest has left anything behind and are responsible for turning in lost and found items.

They may occasionally interact with guests, providing service such as extra towels or information about hotel amenities.

Their role is crucial in contributing to a pleasant and comfortable environment for guests during their stay at the hotel.

 

Hotel Housekeeping Aide Qualifications and Skills

A proficient Hotel Housekeeping Aide should possess the following qualifications and skills:

• Attention to detail to maintain hotel rooms and spaces in pristine condition
• Physical stamina and agility to perform tasks such as lifting, bending, and standing for prolonged periods
• Good time management skills to complete tasks efficiently and within the given timeframe
• Knowledge of cleaning procedures and chemicals, and a commitment to safety
• Interpersonal skills to interact positively with guests and team members
• Ability to follow instructions and work with minimal supervision
• Customer service skills to address guest queries or concerns promptly and professionally
• Problem-solving skills to handle unexpected situations like spills or difficult stains
• Organization skills to keep supplies in order and to schedule cleaning tasks

 

Hotel Housekeeping Aide Experience Requirements

Hotel Housekeeping Aides are typically entry-level positions that do not require a significant amount of previous experience.

However, having 1 to 2 years of experience in customer service, cleaning, or a related field can be beneficial.

Many Hotel Housekeeping Aides gain their initial experience through part-time roles or summer jobs in the hospitality industry.

They could also earn valuable experience through internships at hotels, inns, or resorts.

Candidates with more than 2 years of experience may have developed their skills in cleaning, organization, and customer service in entry-level Housekeeping or Cleaning roles.

These candidates are usually considered for senior housekeeping roles due to their ability to handle more complex tasks.

Those with more than 5 years of experience may have some supervisory experience in their background and could be considered for Housekeeping Supervisor or Team Lead roles.

Their practical experience makes them valuable assets for training and guiding new hires.

Some hotels might also require their Hotel Housekeeping Aides to undergo specific in-house training programs to ensure they meet the hotel’s standard of cleanliness and guest service.

 

Hotel Housekeeping Aide Education and Training Requirements

Hotel Housekeeping Aides typically require a high school diploma or equivalent for entry-level positions.

Some employers may provide on-the-job training, but prior experience in a cleaning role can be beneficial.

This training generally includes learning how to clean different areas of a hotel, including guest rooms, restrooms, and public areas, as well as how to properly use and maintain cleaning equipment.

Although not compulsory, there are vocational courses and certifications available in hospitality, which can enhance the skills of a Housekeeping Aide.

These programs offer training in areas like hospitality management, room cleanliness standards, sanitation, and customer service.

Some Housekeeping Aides may also receive training in specialized areas such as handling hazardous materials or using specific cleaning chemicals.

While higher education is not a requirement in this role, career advancement opportunities such as supervisory or managerial roles in housekeeping may require an associate or bachelor’s degree in hospitality or a related field.

Lastly, a successful Hotel Housekeeping Aide should also possess good communication skills, attention to detail, and physical stamina to perform the duties efficiently.

 

Hotel Housekeeping Aide Salary Expectations

A Hotel Housekeeping Aide can expect to earn an average wage of $11.40 (USD) per hour.

However, the actual income can vary significantly depending on factors such as experience, the location of the hotel, and the size and prestige of the employing company.

 

Hotel Housekeeping Aide Job Description FAQs

What skills does a Hotel Housekeeping Aide need?

Hotel Housekeeping Aides need to have good physical stamina as the job often involves a lot of bending, lifting, and walking.

They should also have good attention to detail to ensure rooms are thoroughly cleaned and prepared for guests.

Time management is another critical skill, as Housekeeping Aides need to clean rooms within a certain timeframe.

Communication skills are also important as they may need to interact with guests and other hotel staff.

 

Do Hotel Housekeeping Aides need any specific qualifications?

No specific qualifications are required to become a Hotel Housekeeping Aide.

However, prior experience in cleaning or hospitality can be beneficial.

Some hotels may provide on-the-job training to ensure that housekeeping aides meet their specific cleanliness and guest service standards.

 

What should you look for in a Hotel Housekeeping Aide resume?

While reviewing a Hotel Housekeeping Aide’s resume, look for previous work experience in cleaning or hospitality.

It’s beneficial if they have experience working in a hotel environment.

They should also demonstrate strong communication skills, attention to detail, and ability to work independently or as part of a team.

 

What qualities make a good Hotel Housekeeping Aide?

A good Hotel Housekeeping Aide takes pride in their work and strives to maintain high standards of cleanliness.

They should be reliable, hardworking, and have good time management skills.

They should also be comfortable interacting with guests, responding to their needs or requests with professionalism and courtesy.

 

How physically demanding is the job of a Hotel Housekeeping Aide?

The job of a Hotel Housekeeping Aide can be quite physically demanding.

It involves a lot of walking, bending, lifting, and carrying.

Therefore, it is important for a Hotel Housekeeping Aide to be in good physical condition.

Regular breaks and proper body mechanics can help manage the physical demands of this job.

 

Do Hotel Housekeeping Aides interact with hotel guests?

Yes, Hotel Housekeeping Aides often interact with guests.

They may need to enter rooms to clean while guests are present, respond to guest requests for additional towels or toiletries, or handle any complaints about room cleanliness.

Therefore, good customer service skills are important for this role.

 

Conclusion

And there you have it.

Today, we’ve given you a glimpse into the world of a hotel housekeeping aide.

And guess what?

It’s not just about making beds.

It’s about creating a hospitable environment, one room at a time.

With our comprehensive hotel housekeeping aide job description template and real-life examples, you’re ready to step into this crucial role.

But why stop there?

Dive deeper with our job description generator. It’s your key to crafting precise job listings or perfecting your resume to shine in this industry.

Remember:

Every perfectly made bed, every sparkling bathroom, contributes to the overall guest experience.

Let’s create that experience. Together.

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