Hotel Laundry Attendant Job Description [Updated for 2025]

hotel laundry attendant job description

In the bustling world of hospitality, the role of a hotel laundry attendant is pivotal.

As hotels continue to evolve, the need for meticulous individuals who can maintain, restore, and ensure the cleanliness of the linens and garments grows ever crucial.

But let’s delve deeper: What’s truly expected from a hotel laundry attendant?

Whether you are:

  • A job seeker trying to grasp the essence of this role,
  • A hiring manager mapping out the perfect candidate,
  • Or simply curious about the daily operations of hotel laundry services,

You’re in the right place.

Today, we present a comprehensive hotel laundry attendant job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Hotel Laundry Attendant Duties and Responsibilities

Hotel Laundry Attendants ensure that all laundry services for the hotels they work in are operating smoothly.

They wash, dry and iron clothes and other textile articles, keeping in mind the hotel’s standards of cleanliness.

They have the following duties and responsibilities:

  • Sort, wash, dry, press, and fold clothing and other textile items
  • Remove stains from items using the appropriate procedures
  • Perform minor sewing duties
  • Track which items belong to whom
  • Keep an updated inventory of laundry detergents and sewing kits
  • Report any technical or mechanical issues immediately
  • Maintain a clean and tidy work area
  • Follow strict safety policies and procedures
  • Coordinate with front desk for collection and delivery of laundry/ dry cleaning

 

Hotel Laundry Attendant Job Description Template

Job Brief

We are seeking a reliable and dedicated Hotel Laundry Attendant to join our hospitality team.

The responsibilities of the Laundry Attendant include washing, drying, sorting, folding, and ironing hotel linens.

The role also involves maintaining the cleanliness of the laundry area and ensuring the proper handling of items to minimize damage or loss.

An ideal candidate will have a keen attention to detail, strong organizational skills, and be capable of standing for extended periods.

Prior experience in a similar role is a plus.

 

Responsibilities

  • Sort, wash, dry, press, and fold clothing and other textile items.
  • Remove stains from items using the appropriate procedures.
  • Perform minor sewing duties.
  • Track which items belong to whom.
  • Keep an updated inventory of laundry detergents and sewing kits.
  • Report any technical or mechanical issues to the supervisor.
  • Ensure all laundry equipment is used in a safe and efficient way.
  • Ensure laundry area is kept clean and organized.
  • Adhere to the hotel’s safety and hygiene policies.

 

Qualifications

  • High School Diploma or equivalent.
  • Prior laundry or housekeeping experience is preferred.
  • Knowledge of laundry machinery and its operation.
  • Ability to stand for long periods and carry heavy loads.
  • Good organizational skills and attention to detail.
  • Ability to work in a fast-paced environment.

 

Benefits

  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off
  • Employee discounts

 

Additional Information

  • Job Title: Hotel Laundry Attendant
  • Work Environment: Hotel laundry room. This job often involves working weekends and holidays.
  • Reporting Structure: Reports to the Housekeeping Manager.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: $10.00 minimum to $15.00 maximum per hour
  • Location: [City, State] (specify the location or indicate if remote)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume to [email address or application portal].

 

What Does a Hotel Laundry Attendant Do?

Hotel Laundry Attendants are essential members of a hotel’s hospitality team.

They work primarily in the hotel’s laundry department, ensuring the cleanliness and availability of linens and personal items of guests.

They are responsible for sorting, washing, drying, and folding or hanging hotel linens such as sheets, towels, pillowcases, tablecloths, and napkins, as well as guest’s personal items.

They use various cleaning techniques and laundry equipment, including washing machines, dryers, and ironing boards to accomplish these tasks.

Laundry Attendants also inspect the items for stains and damages before and after the washing process, treating the stains and reporting any damages to their supervisors.

They are required to maintain an inventory of all laundry supplies and inform their superiors when stock is low.

In some hotels, Laundry Attendants may also be responsible for delivering cleaned items to the guest rooms or designated areas, ensuring they are neatly organized and readily accessible.

As part of their job, they adhere strictly to health and safety guidelines, ensuring all laundry procedures are carried out in a clean and hygienic manner.

They also maintain the cleanliness of the laundry area by regularly cleaning and sanitizing the equipment and work area.

Hotel Laundry Attendants often work in shifts, and their workload can increase significantly during peak times when the hotel is fully booked.

They must be able to work efficiently under pressure while maintaining a high standard of cleanliness and organization.

 

Hotel Laundry Attendant Qualifications and Skills

A proficient hotel laundry attendant should possess the following qualifications and skills:

  • Attention to detail to ensure all laundry items are properly cleaned, ironed, and folded while checking for any damage or stains.
  • Physical stamina for carrying heavy loads of laundry and standing for long periods.
  • Knowledge of proper laundry procedures, including the correct use of detergents and cleaning agents for different types of fabric.
  • Time management skills to ensure laundry tasks are completed in a timely manner and ready for guest use.
  • Basic maintenance skills to perform minor repairs on laundry machines and equipment.
  • Strong organizational skills to keep the laundry area clean and well-organized.
  • Customer service skills to interact with guests and handle their laundry requests professionally and courteously.
  • Ability to work independently and as part of a team to maintain a smooth operation in the laundry department.

 

Hotel Laundry Attendant Experience Requirements

Entry-level Hotel Laundry Attendants usually have no prior experience and are trained on the job.

However, having a few months of experience in housekeeping or laundry services can be a plus.

Candidates with 1 to 2 years of experience may have worked in hotel laundry services, commercial laundries, or similar roles.

They are expected to be proficient in the operation of washing and drying machines, sorting and folding laundry, and maintaining cleanliness in the laundry area.

Candidates with more than 3 years of experience often have a deeper understanding of hotel laundry operations, including inventory management, linen maintenance, and team coordination.

Those with more than 5 years of experience are usually highly skilled in all aspects of laundry operations and might have had some supervisory experience.

They are likely capable of leading a team and may be ready for a managerial role in the hotel’s housekeeping or laundry department.

 

Hotel Laundry Attendant Education and Training Requirements

Hotel Laundry Attendants generally require a high school diploma or equivalent.

The most important aspect of this position is on-the-job training, which includes learning about different types of fabrics and understanding the appropriate cleaning methods for each.

Training also includes learning how to properly use and maintain laundry equipment.

While not mandatory, training or certifications in hospitality management or related fields can be beneficial for career advancement.

Some hotels may also require basic knowledge of safety and hygiene standards.

Communication and customer service skills are an asset in this role, as Laundry Attendants often interact with guests.

In some cases, knowledge of a second language can be advantageous.

Previous experience in a similar role in the hospitality industry is preferred by many employers but is not a strict requirement.

Though not common, some Laundry Attendants may choose to pursue additional training in dry cleaning, garment care, and stain removal to further enhance their skills.

 

Hotel Laundry Attendant Salary Expectations

A Hotel Laundry Attendant typically earns an average wage of around $11.68 (USD) per hour.

The actual income may fluctuate based on factors such as experience, the location of the hotel, and the company that owns the hotel.

 

Hotel Laundry Attendant Job Description FAQs

What skills does a Hotel Laundry Attendant need?

Hotel Laundry Attendants should possess excellent organizational skills and have a great attention to detail.

They must be able to sort, wash, dry, press and fold clothing and other textile items.

Additionally, they should be able to operate industrial washing and drying machines, and also maintain cleanliness in the laundry area.

Physical stamina is also needed as the job involves standing, lifting and carrying heavy items for extended periods.

 

Do Hotel Laundry Attendants need a degree?

A degree is not usually required for a Hotel Laundry Attendant position.

However, some hotels may prefer candidates with a high school diploma or its equivalent.

Experience in housekeeping or laundry services can be advantageous, but most hotels provide on-the-job training.

 

What should you look for in a Hotel Laundry Attendant resume?

Look for previous experience in a similar role or within the hospitality industry.

Also, check for skills such as attention to detail, ability to handle heavy loads, and familiarity with laundry equipment.

The resume may also include any formal training received in housekeeping or laundry services.

 

What qualities make a good Hotel Laundry Attendant?

A good Hotel Laundry Attendant is reliable, efficient and has a strong work ethic.

They understand the importance of their role in maintaining the hotel’s cleanliness and reputation, and thus, they work diligently to ensure all laundry is handled with care.

Their attention to detail helps them to spot stains and damages, and their physical stamina allows them to work effectively throughout their shift.

 

What is the working environment like for a Hotel Laundry Attendant?

Hotel Laundry Attendants often work in a laundry room setting, which can be noisy due to the operation of washers and dryers.

The work is often physically demanding, requiring them to lift heavy loads, bend, and stand for long periods.

They usually work a variety of shifts, including weekends and holidays, as most hotels operate 24/7.

 

What are the common challenges faced by a Hotel Laundry Attendant?

A Hotel Laundry Attendant may face challenges such as dealing with stubborn stains that are difficult to remove or handling delicate fabrics that require special care.

The job can also be physically demanding, as it involves a lot of lifting, bending and standing.

Time management can also be a challenge, as they often have to process large volumes of laundry within a specified time.

 

Conclusion

And there you have it.

Today, we’ve given you a behind-the-scenes glimpse into the world of a hotel laundry attendant.

Surprised?

It’s not just about washing and folding.

It’s about ensuring the highest level of cleanliness and comfort for hotel guests, one room at a time.

With our comprehensive hotel laundry attendant job description template and real-world examples, you’re ready to step into this rewarding role.

But why end your journey here?

Go further with our job description generator. It’s your ticket to creating detailed job postings or fine-tuning your resume to absolute perfection.

Remember:

Every well-pressed sheet and fluffed pillow is part of the larger hospitality experience.

Let’s create that experience. Together.

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