Hotel Maintenance Supervisor Job Description [Updated for 2025]

In the hospitality industry, the role of a Hotel Maintenance Supervisor has never been more crucial.

As hotels strive to provide the best services and experiences, the demand for competent individuals who can manage, enhance, and secure our hotel infrastructure grows.

But let’s delve deeper: What’s truly expected from a Hotel Maintenance Supervisor?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager seeking to outline the perfect candidate,
• Or simply fascinated by the behind-the-scenes operations of hotel maintenance,

You’re in the right place.

Today, we present a customizable Hotel Maintenance Supervisor job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Hotel Maintenance Supervisor Duties and Responsibilities

Hotel Maintenance Supervisors oversee the maintenance staff and operations of a hotel facility to ensure it remains in optimal condition.

They are tasked with the general upkeep of hotel grounds, building and equipment.

Their duties and responsibilities include:

• Supervising maintenance staff and coordinating their daily duties
• Carrying out regular inspections of the property to identify and resolve issues
• Planning and executing on preventive maintenance programs
• Coordinating with hotel management to set maintenance goals
• Handling emergency problems such as plumbing, electrical, or HVAC malfunctions and coordinating repairs
• Ensuring safety standards and procedures are followed to reduce risks and accidents
• Overseeing renovation and repair projects from start to completion
• Planning and managing the maintenance budget
• Performing administrative tasks such as reporting, inventory control, and scheduling
• Training maintenance team members and ensuring they are up-to-date with the latest techniques and procedures

 

Hotel Maintenance Supervisor Job Description Template

Job Brief

We are seeking a skilled, reliable Hotel Maintenance Supervisor to oversee all installation, repair and upkeep operations at our hotel premises.

The ideal candidate will have a solid understanding of plumbing and electrical systems as well as carpentry and other crafts.

The role of the Hotel Maintenance Supervisor includes ensuring the building and facilities are safe, functional, and appealing to guests.

They should be well-organized with strong general repair skills.

A keen eye for detail and physical stamina are valued greatly in this job.

 

Responsibilities

• Inspect hotel regularly to ensure it meets safety standards
• Arrange for routine maintenance in hotel rooms, lobbies and facilities (e.g. kitchens, tennis courts)
• Organize repair projects in a manner that does not disturb guests
• Plan and oversee renovations and construction
• Act fast to resolve emergency issues (e.g. power outages)
• Find ways to reduce hotel operating costs and conserve energy
• Supervise team of Maintenance Technicians and Janitors
• Manage relationships with contractors and service providers
• Maintain budgets, expenses and activity logs

 

Qualifications

• Proven experience as a Hotel Maintenance Manager or Maintenance Supervisor
• In-depth knowledge of health and safety regulations
• Familiarity with plumbing, electrical, sewer and HVAC systems; hotel industry experience is a plus
• Experience in administrative processes (e.g. budgeting, performance management)
• Ability to spot safety risks and address needs quickly
• Problem-solving aptitude with strong technical skills
• Excellent organizational and leadership skills
• High school diploma or equivalent; Degree from a vocational school or BSc/BA in Business Administration or Facility Management is preferred

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Hotel Maintenance Supervisor
• Work Environment: This position requires a combination of office work and on-site presence. Some weekend and evening work may be required in response to needs of the building being supervised.
• Reporting Structure: Reports to the Hotel Manager or Facility Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $65,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Hotel Maintenance Supervisor Do?

A Hotel Maintenance Supervisor is responsible for ensuring the hotel’s optimal functionality and pleasant appearance, typically through managing the maintenance staff and overseeing various repair and improvement projects.

They often plan and coordinate the maintenance staff’s work schedule and tasks, which can include routine inspections, reactive fixes, and preventative measures across the hotel’s facilities.

They deal with everything from HVAC systems, plumbing, electrical systems, to structural integrity and landscaping.

Their role often extends to inspecting the work of maintenance staff to ensure it meets the hotel’s standards, and when necessary, they may perform some repairs and maintenance work themselves.

They also have to source and manage suppliers and contractors, oversee inventory of maintenance supplies, and ensure the hotel meets all safety standards and regulations.

Furthermore, a Hotel Maintenance Supervisor will often be the point of contact for staff and guests who have maintenance-related complaints or requests, ensuring all are addressed efficiently and effectively.

Their ultimate goal is to keep the hotel running smoothly and looking its best at all times, ensuring a pleasant and safe stay for all guests.

 

Hotel Maintenance Supervisor Qualifications and Skills

A proficient Hotel Maintenance Supervisor should possess the following skills and qualifications, in line with the demands of the role:

• Technical expertise in building systems including HVAC, electrical, plumbing, and mechanical to ensure all areas of the hotel are well maintained and functional.
• Strong leadership skills to manage and direct the maintenance team efficiently, ensuring tasks are completed in a timely and effective manner.
• Organizational skills to schedule routine inspections and coordinate preventative maintenance work, while also handling unexpected repair needs.
• Problem-solving skills to quickly identify and rectify maintenance and repair issues, ensuring minimal disruption to hotel operations and guest comfort.
• Communication skills to effectively liaise with hotel management, staff, and external contractors, and to explain technical information in an understandable manner.
• Customer service skills to handle any guest inquiries or complaints related to the hotel’s facilities and ensure their satisfaction and comfort.
• Physical fitness and endurance to carry out manual tasks, operate machinery, and move throughout the property as needed.
• Ability to adhere to safety and compliance regulations, ensuring the hotel’s environment is safe for both guests and employees.

 

Hotel Maintenance Supervisor Experience Requirements

A Hotel Maintenance Supervisor is typically required to have at least 2 to 3 years of experience in hotel maintenance, engineering, or related professional area.

This experience should ideally be in a supervisory role, showing their ability to lead and manage a team.

Candidates often gain initial experience as part of a hotel’s maintenance staff, developing skills in areas such as electrical repairs, HVAC, carpentry, painting, plumbing, and landscaping.

In addition to practical skills, experience in planning and coordinating tasks, budgeting, and dealing with vendors is important.

Some larger hotels might also require knowledge of specific hotel maintenance software systems.

Candidates with more than 5 years of experience often have a proven track record of team leadership, problem solving, and project management.

They may have also gained specialized knowledge in specific areas of hotel maintenance and are often ready for more responsibility or larger hotel maintenance management roles.

Professional certifications related to hotel maintenance, such as a Certified Maintenance Manager (CMM) or Facility Management Professional (FMP) can also provide additional, valuable experience and knowledge.

 

Hotel Maintenance Supervisor Education and Training Requirements

A Hotel Maintenance Supervisor usually has a high school diploma or equivalent, though some employers may prefer candidates with an associate’s or bachelor’s degree in hotel management, hospitality, or a related field.

In terms of training, several years of experience in hotel maintenance or a similar field is typically required.

This allows the supervisor to have a comprehensive understanding of the various systems within the hotel, including heating, plumbing, electrical, and air conditioning systems.

They should also have a working knowledge of safety regulations and policies to ensure the hotel is compliant.

This can be gained through on-the-job training or through specialized courses.

Certifications, such as a Certified Maintenance Supervisor or Certified Hotel Administrator, can also be beneficial and may be preferred by some employers.

These certifications demonstrate a dedication to the field and a commitment to ongoing learning.

Having strong leadership and communication skills is crucial, often developed through practical experience in lower-level roles.

Finally, some hotels may require their Maintenance Supervisors to complete a basic course in first aid and safety.

 

Hotel Maintenance Supervisor Salary Expectations

A Hotel Maintenance Supervisor earns an average salary of $52,933 (USD) per year.

The earnings can fluctuate depending on their experience level, the hotel’s location, size, and the company owning the hotel.

 

Hotel Maintenance Supervisor Job Description FAQs

What skills does a Hotel Maintenance Supervisor need?

A Hotel Maintenance Supervisor should have excellent problem-solving skills to troubleshoot and fix issues related to plumbing, electrical systems, heating and cooling systems, and other hotel facilities.

They should also possess strong leadership skills to supervise their team effectively.

Additionally, technical knowledge about various machinery, tools, and equipment used in a hotel setting is necessary.

 

Do Hotel Maintenance Supervisors need a degree?

While a degree is not a strict requirement for this role, having a degree in engineering or a related field can certainly be an advantage.

However, experience in maintenance, repair, and technical work, along with certifications from recognized bodies, can also qualify a candidate for this role.

 

What should you look for in a Hotel Maintenance Supervisor resume?

Look for a blend of practical experience and technical knowledge.

The candidate should have experience in maintenance work, preferably in the hospitality sector.

Knowledge of safety regulations and standards is also vital.

Certifications in related fields can demonstrate a candidate’s commitment to their profession.

 

What qualities make a good Hotel Maintenance Supervisor?

A good Hotel Maintenance Supervisor is organized, detail-oriented, and has excellent leadership skills.

They are problem solvers who can think on their feet to ensure that the hotel’s operations are not disrupted due to maintenance issues.

They also have strong communication skills, enabling them to interact effectively with hotel management, staff, and contractors.

 

What are the daily duties of a Hotel Maintenance Supervisor?

On a typical day, a Hotel Maintenance Supervisor might start by reviewing and prioritizing maintenance requests.

They might then distribute tasks among their team members, supervise their work, and provide guidance as needed.

They also ensure that all work is done in compliance with safety regulations.

Regular inspections of hotel facilities, ordering supplies, maintaining inventory, and coordinating with contractors and vendors might also be part of their duties.

 

Is it difficult to hire a Hotel Maintenance Supervisor?

Hiring a Hotel Maintenance Supervisor can be challenging as it requires a candidate with a unique blend of technical skills, leadership abilities, and understanding of the hospitality industry.

To attract the right candidates, it might be necessary to offer competitive salaries and opportunities for professional development.

 

Conclusion

And there you have it.

Today, we’ve unveiled the true essence of what it means to be a Hotel Maintenance Supervisor.

Guess what?

It’s not just about fixing light bulbs.

It’s about ensuring the smooth operation of a hospitality haven, one repair at a time.

With our ultimate Hotel Maintenance Supervisor job description template and real-life scenarios, you’re ready to take the plunge.

But why end it there?

Go the extra mile with our job description generator. It’s your next stop to precision-tailored job postings or refining your resume to excellence.

Always remember:

Every repair and maintenance task contributes to the bigger picture.

Let’s build that smoothly-operating future. Together.

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