Housing Manager Job Description [Updated for 2025]

housing manager job description

In the ever-evolving landscape of real estate, the role of a Housing Manager has become increasingly crucial.

As the industry continues to expand, the need for skilled professionals who can effectively manage, maintain, and enhance our residential infrastructure grows ever more pressing.

But what exactly does a Housing Manager do?

Whether you are:

  • A job seeker trying to understand the core responsibilities of this role,
  • A hiring manager delineating the characteristics of the perfect candidate,
  • Or simply curious about the intricacies of housing management,

You’ve landed at the right spot.

Today, we introduce a versatile Housing Manager job description template, crafted for effortless posting on job boards or career sites.

Let’s dive right in.

Housing Manager Duties and Responsibilities

Housing Managers are responsible for the daily operations of residential properties, handling tasks related to tenant relations, property maintenance and administration.

Their duties and responsibilities include:

  • Overseeing the day-to-day management of properties and ensuring efficient operations
  • Attracting tenants by advertising vacancies, obtaining referrals from current tenants, and explaining the advantages of location and services
  • Screening and selecting tenants, negotiating lease terms, and ensuring all paperwork is correctly completed
  • Collecting monthly rents and deposits, and managing financial transactions related to properties
  • Handling tenant complaints and enforcing property rules and regulations
  • Coordinating repair and maintenance work and ensuring that the property is kept in good condition
  • Inspecting properties regularly to assess and ensure that the properties are in good condition
  • Developing and managing budgets for building operations and capital improvements
  • Working with legal professionals to handle lease violations and evictions
  • Maintaining records of all transactions, inspections, and maintenance performed

 

Housing Manager Job Description Template

Job Brief

We are seeking a diligent Housing Manager to oversee the daily operations of our residential properties.

The Housing Manager’s responsibilities include managing and supervising staff, coordinating property maintenance and repairs, and ensuring compliance with housing laws and regulations.

The ideal candidate will have a proven track record of successful residential property management, an understanding of the real estate industry, and exceptional interpersonal skills.

 

Responsibilities

  • Oversee daily operations of residential properties
  • Manage and supervise property staff and coordinate with contractors
  • Coordinate property maintenance and repairs
  • Ensure compliance with housing laws and regulations
  • Handle tenant complaints and issues
  • Prepare financial statements and budgets
  • Manage tenant lease renewals and property vacancies
  • Conduct property inspections and enforce property rules and regulations
  • Organize and attend property meetings and training sessions
  • Manage tenant move-ins and move-outs

 

Qualifications

  • Proven work experience as a Housing Manager or similar role
  • Knowledge of real estate laws and regulations
  • Excellent communication and interpersonal skills
  • Proficiency in property management software
  • Ability to manage and supervise staff
  • Excellent organizational and multitasking abilities
  • Degree in real estate, business management or relevant field

 

Benefits

  • 401(k)
  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off
  • Professional development opportunities

 

Additional Information

  • Job Title: Housing Manager
  • Work Environment: Office setting with regular travel to various properties. Some evening and weekend hours may be required for property meetings or emergencies.
  • Reporting Structure: Reports to the Property Director or Real Estate Manager.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: $45,000 minimum to $85,000 maximum
  • Location: [City, State] (specify the location or indicate if remote)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Housing Manager Do?

Housing Managers, also known as property managers, typically work for real estate firms, housing associations, or as self-employed individuals.

They are responsible for the overall management of residential properties, which can range from single-family homes to large apartment complexes.

Their duties include marketing properties, interviewing prospective tenants, and handling lease negotiations.

They are also responsible for collecting rent, handling tenant issues, and coordinating property maintenance and repairs.

Housing Managers ensure that the properties they manage comply with all relevant laws and regulations, including health and safety standards.

They also manage the financial aspects of property management, such as budgeting for maintenance and improvements, setting rental rates, and maintaining financial records.

Housing Managers often interact with a variety of stakeholders, including property owners, tenants, maintenance staff, and potential renters, so good communication and customer service skills are crucial for this role.

In some cases, Housing Managers may also be involved in the buying, selling, or development of properties.

They work closely with property owners to maximize the value of their investments and ensure the profitability of their properties.

 

Housing Manager Qualifications and Skills

A proficient Housing Manager should possess a range of skills and qualifications that comply with the job description, such as:

  • Strong organizational skills to manage multiple properties and administrative tasks concurrently.
  • Excellent interpersonal skills to establish and maintain professional relationships with tenants, property owners, and service providers.
  • Effective communication skills to clearly convey information to tenants, staff, and stakeholders, as well as to resolve disputes and address tenant concerns.
  • Problem-solving skills to efficiently address and resolve property-related issues or conflicts among tenants.
  • Financial acumen to manage budgets, handle rent collections, and oversee property expenses.
  • Knowledge of housing laws and regulations to ensure compliance with legal standards and avoid legal issues.
  • Attention to detail for property inspections, contract reviews, and maintenance work.
  • Ability to multitask and work under pressure, ensuring all tasks are completed in a timely manner.
  • Experience with property management software to streamline administrative tasks and improve efficiency.

 

Housing Manager Experience Requirements

For entry-level Housing Manager positions, candidates may need at least 1 to 2 years of experience, often gained through internships, part-time roles, or volunteer work in the housing, social work, or property management sectors.

They may also gain on-the-job experience in roles such as Housing Assistant, Property Administrator, or Community Liaison Officer.

Candidates with 3 to 5 years of experience are often required for more senior Housing Manager roles.

This experience might have been gained in roles such as Housing Officer, Property Manager, or Housing Coordinator.

These professionals will have developed their understanding of housing laws and regulations, management of housing budgets, and handling of housing maintenance issues.

Those with more than 5 years of experience might be suitable for leadership or executive positions within the housing sector.

They may have experience in roles such as Senior Housing Manager or Housing Director and may have demonstrated skills in strategic planning, team management, and project management in the housing sector.

Additionally, many employers may prefer candidates who possess certifications or qualifications in housing management, real estate, or related fields, as this further validates their expertise and experience in the role.

 

Housing Manager Education and Training Requirements

Housing Managers typically have a bachelor’s degree in real estate, business administration, public administration, or a related field.

They require a comprehensive understanding of property management, housing regulations, and financial management.

Knowledge in areas such as housing law, health and safety regulations, and customer service is also essential.

Some positions might require Housing Managers to have a master’s degree in real estate or business administration.

This advanced education often leads to opportunities for higher-level management or executive positions.

Many Housing Managers also obtain professional certifications such as the Certified Property Manager (CPM) or the Residential Management Professional (RMP) to enhance their credentials.

These certifications can demonstrate a candidate’s commitment to the profession and help them stand out in the competitive job market.

As housing laws and regulations can change, ongoing learning and staying updated with the latest trends in the housing industry is crucial.

Regular training, either through in-house programs or external courses, can help Housing Managers stay current in their field.

 

Housing Manager Salary Expectations

A Housing Manager can expect to earn an average salary of $56,050 (USD) per year.

The actual earnings can vary significantly depending on the location, experience, and the size and type of the housing property being managed.

 

Housing Manager Job Description FAQs

What skills does a Housing Manager need?

Housing Managers should have strong organizational and administrative skills to manage the various aspects of housing properties, including maintenance, leases, and tenant issues.

Excellent communication and interpersonal skills are also essential to interact with tenants, staff, contractors, and other stakeholders.

Financial acumen for budgeting and financial reporting, knowledge of housing regulations, and problem-solving skills are also important.

 

Do Housing Managers need a degree?

While some Housing Managers have degrees in fields like real estate, business administration, or public administration, a degree is not always necessary.

However, employers often require a minimum of a high school diploma or equivalent and significant experience in property management or a related field.

Professional certifications in property or housing management can be advantageous.

 

What should you look for in a Housing Manager resume?

Look for experience in property or housing management, including leasing, maintenance, budgeting, and tenant relations.

Any experience working with specific groups such as low-income families, seniors, or students can also be valuable, depending on the housing project.

Certifications in property management or related fields can also be a plus.

 

What qualities make a good Housing Manager?

A good Housing Manager is detail-oriented and able to manage multiple tasks and properties at once.

They have excellent communication skills to interact with diverse groups of people and strong problem-solving abilities to address any issues that arise.

A successful Housing Manager also has a solid understanding of housing regulations and laws.

 

How can a Housing Manager balance the needs of the property owner and tenants?

Balancing the needs of property owners and tenants is a key skill for Housing Managers.

They should ensure that the property is well-maintained and profitable for the owner, but also that it provides a safe and comfortable living environment for the tenants.

This requires good communication, negotiation skills, and a clear understanding of tenant rights and property laws.

 

Conclusion

So, that’s a wrap.

Today, we’ve unveiled the true essence of being a housing manager.

And guess what?

It’s not just about managing properties.

It’s about crafting better living spaces, one property at a time.

With our comprehensive housing manager job description template and real-world examples, you’re ready to take your next step.

But why limit yourself?

Explore further with our job description generator. It’s your one-stop solution for creating razor-sharp job listings or enhancing your resume to perfection.

Remember:

Every property you manage contributes to the larger community.

Let’s build that future. Together.

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