How to Become a Commercial Cleaning Technician (Dust Off Dreams!)
If you’ve ever envisioned yourself contributing to a clean, healthy environment or pondered about the requirements to become a commercial cleaning technician, then you’ve landed at the right spot.
In this guide, we’ll delve into the PRECISE steps you need to undertake to kickstart your career as a commercial cleaning technician. Our discussion will center on:
- The skills necessary for the role.
- The training that can accelerate your journey.
- Strategies to secure a job in commercial cleaning.
So, whether you’re a novice to the cleaning industry or a seasoned professional looking to specialize, stay with us.
We’re about to decode the roadmap to becoming a commercial cleaning technician.
Let’s roll up our sleeves and get started!
Steps to Become a Commercial Cleaning Technician
Step 1: Understand the Role and Industrial Standards
Before starting the journey to become a Commercial Cleaning Technician, it’s essential to understand the role and the industry standards.
A Commercial Cleaning Technician is responsible for performing a wide range of cleaning tasks in commercial spaces, such as offices, hospitals, schools, and restaurants.
The industry standards that a cleaning technician must adhere to include maintaining cleanliness, reducing bacteria, and improving indoor air quality.
This requires knowledge of proper cleaning techniques, appropriate usage of cleaning equipment and chemicals, and following safety protocols.
Understanding the industry standards also includes knowledge of OSHA (Occupational Safety and Health Administration) regulations.
OSHA sets standards and training requirements for safe and healthy working conditions.
This may include guidelines on the correct use of personal protective equipment (PPE), handling cleaning chemicals, and prevention of slips, trips, and falls.
Try to familiarize yourself with the role and its responsibilities, either through online research or by speaking with professionals in the field.
This will give you a solid foundation for what to expect in your training and job responsibilities.
Step 2: Obtain Any Necessary Education
While a Commercial Cleaning Technician role doesn’t require a traditional degree, it often requires specific training and knowledge.
Most of the employers require a high school diploma or GED.
Taking vocational or technical education classes in high school that cover topics such as cleaning techniques and safety procedures can be beneficial.
However, most of the learning for this role is done on the job.
It’s crucial to receive training in the proper use of cleaning chemicals and equipment, such as vacuums, floor polishers, and carpet cleaners.
Knowledge of safety procedures is also important as you’ll be working with potentially hazardous materials and equipment.
In addition, there are certification programs available that can enhance your employability.
For instance, the Cleaning Management Institute (CMI) offers a Certified Custodial Technician program.
This program covers areas such as hard floor care, carpet care, restroom care, and safety.
These types of certifications can offer a competitive edge in the job market and open up opportunities for advancement.
Step 3: Acquire Required Certifications
As a Commercial Cleaning Technician, it may be necessary for you to obtain certain certifications to demonstrate your expertise and increase your job prospects.
Certifications such as the Cleaning Industry Management Standard (CIMS) or the Occupational Safety and Health Administration (OSHA) certification can be beneficial.
CIMS certification focuses on the management, operations, and performance systems of cleaning organizations, whereas the OSHA certification provides training on safety measures and precautions to be taken while working.
Furthermore, you can also consider obtaining specialized certifications for specific areas such as carpet cleaning, window cleaning, or biohazard cleanup, offered by the Institute of Inspection Cleaning and Restoration Certification (IICRC).
Acquiring these certifications not only validates your skills and knowledge but also makes you more appealing to potential employers.
Remember, each certification may have different requirements, including passing exams, attending training programs, or having a certain amount of hands-on experience.
Be sure to research each certification’s prerequisites before applying.
Step 4: Build Physical Stamina and Strength
As a commercial cleaning technician, you will be required to perform physically demanding tasks such as heavy lifting, prolonged standing, bending, and stretching, among other activities.
It’s crucial that you build and maintain a good level of physical strength and stamina to be able to handle these tasks efficiently and prevent potential work-related injuries.
Developing a regular fitness routine can be a good way to improve your strength and stamina.
This routine can include activities like weightlifting, cardio exercises, and flexibility training.
It can also be beneficial to practice proper lifting techniques, as this can be essential when moving heavy equipment or furniture during cleaning tasks.
Additionally, maintaining a balanced diet and staying hydrated can significantly contribute to your overall physical health and endurance.
Remember, physical fitness is not just about being able to do the job, but also about your long-term health and wellbeing.
Furthermore, get used to wearing protective equipment like gloves, safety shoes, and sometimes even masks, as they can sometimes feel uncomfortable during long hours of work.
Being physically prepared for the job will make you a more efficient and capable commercial cleaning technician.
Step 5: Develop Customer Service Skills
As a Commercial Cleaning Technician, the ability to interact well with clients can be just as crucial as your cleaning skills.
Developing strong customer service skills is an important step in your career progression.
This involves learning how to communicate effectively, handle complaints, meet customer needs, and maintain professionalism at all times.
You may not directly interact with customers in every job, but when you do, it’s important to leave a positive impression.
To improve your customer service skills, you can take related courses or participate in workshops.
You should also learn from every customer interaction, taking note of what goes well and where improvements can be made.
Remember that good customer service can lead to customer satisfaction, repeat business, positive reviews, and referrals, all of which are crucial for a successful career as a Commercial Cleaning Technician.
Always treat each customer with respect and aim to exceed their expectations with your service.
Step 6: Learn Proper Cleaning Techniques
The role of a Commercial Cleaning Technician involves a lot of hands-on work.
One of the most important aspects of this job is knowing the right cleaning methods for different types of materials and surfaces.
You will need to learn how to use various cleaning agents safely and effectively, how to use cleaning equipment such as vacuum cleaners, floor buffers, and power washers, and how to properly dispose of waste and recyclables.
Depending on the nature of the job, you may also need to learn specific procedures for cleaning commercial kitchens, medical facilities, office buildings, or industrial sites.
This could include sanitizing surfaces, cleaning and maintaining equipment, and handling biohazardous materials.
You can learn these techniques through on-the-job training, workshops, or short courses offered by professional cleaning associations.
Remember, the key to being a successful Commercial Cleaning Technician is understanding and implementing the correct cleaning techniques for each unique situation.
Continually refining your cleaning techniques and staying updated with the latest best practices in the industry will also help you maintain high standards of cleaning and ensure the satisfaction of your clients.
Step 7: Gain Experience
As a Commercial Cleaning Technician, gaining hands-on experience in the field is an essential step.
This could be achieved by seeking employment in cleaning roles in a variety of commercial settings, such as offices, schools, hospitals or retail establishments.
During this period, you will have the opportunity to apply and enhance the skills learned during your training.
This includes using different types of cleaning equipment and products, understanding how to clean different types of surfaces, and learning how to adhere to health and safety standards.
Working in different types of commercial environments will also expose you to a range of cleaning challenges and procedures, which can further enhance your skills and knowledge.
Experience in the field also allows you to demonstrate your professionalism, reliability and attention to detail, qualities that are highly valued in this industry.
As you gain more experience, you may also have opportunities to take on more responsibility and advance in your career, such as moving into a supervisory or management role.
Remember, the more experience you have, the more marketable you will be to future employers.
Volunteering or taking on internships can also be an alternative way to gain experience if paid positions are not immediately available.
Step 8: Stay Updated With Health and Safety Regulations
As a Commercial Cleaning Technician, it’s crucial to stay updated with the latest health and safety regulations within the cleaning industry.
These regulations are designed to ensure that you’re not only cleaning effectively but also doing it safely, both for you and the people who use the spaces you clean.
Health and safety regulations can include guidelines on how to handle and store cleaning chemicals, the correct use of personal protective equipment (PPE), and procedures for cleaning specific areas or items.
These regulations may vary from one location to another, so it’s important to familiarize yourself with the rules applicable in the area you’re working.
You can stay updated by attending seminars, workshops, or training programs that focus on the cleaning industry’s safety and health standards.
Additionally, subscribing to professional cleaning magazines or newsletters can provide you with up-to-date information.
You can also join professional organizations that offer resources and updates on changes in regulations.
Remember, your knowledge and adherence to these regulations not only ensure your safety but also provide a healthier environment for those using the cleaned spaces.
They also contribute to your credibility and professionalism as a Commercial Cleaning Technician.
Step 9: Acquire Skills in Maintenance and Minor Repairs
As a Commercial Cleaning Technician, it’s beneficial to develop a skill set in maintenance and minor repairs.
This knowledge can make you more versatile on the job and increase your value to your employer.
Maintenance skills might involve understanding the workings of various cleaning machines and equipment, and knowing how to troubleshoot and perform regular upkeep to ensure their optimal functioning.
This can involve cleaning, lubricating, and occasionally replacing parts.
In terms of minor repairs, it can be useful to know how to fix common problems that arise in the commercial spaces you clean.
This could include repairing broken fixtures, replacing light bulbs, or fixing minor plumbing issues.
Although not typically a primary responsibility, these extra skills can distinguish you from other candidates and potentially provide additional job opportunities.
It’s important to note that in some cases, certification may be required for certain types of repair work, especially if it involves plumbing or electrical systems.
Always ensure you are trained and certified for any specialist work you undertake.
The more you can handle on your own, the more indispensable you become.
Always be open to learning new skills and improving your abilities in maintenance and minor repairs.
Step 10: Seek Employment Opportunities
As a Commercial Cleaning Technician, your next step after completing your training and certification is to seek out employment opportunities.
There are a number of ways you can do this.
One of the most common ways is to apply for jobs at commercial cleaning companies.
These companies often have a range of jobs available, from entry-level positions to more advanced roles.
You can find these job listings on various job search websites, or directly on the company’s website.
Alternatively, you could consider starting your own cleaning business.
This route requires more responsibility and initiative, but it also provides the opportunity for greater income and flexibility.
You would need to acquire cleaning supplies and equipment, market your services, and manage your own schedule and clients.
You can also network within the industry.
Attending trade shows and events, joining industry associations, or even connecting with other professionals on social media can all help you to find job opportunities.
Remember, it’s important to tailor your resume and cover letter to each job application, emphasizing the skills and experiences that make you an ideal candidate for the role.
You may also need to prepare for job interviews by practicing common interview questions and demonstrating your knowledge of the commercial cleaning industry.
Lastly, always be open to learning and improving.
The commercial cleaning industry is constantly evolving, and the more you can adapt and grow with it, the more successful you will be.
Step 11: Continuously Improve and Specialize
In the commercial cleaning industry, there are numerous specialties and areas of expertise.
After gaining experience and fundamental skills, you might want to consider specializing in a certain area such as carpet cleaning, window cleaning, or industrial cleaning.
This can open new opportunities and can make you a more valuable asset within the industry.
You can acquire specialization through certifications from recognized cleaning associations like the Institute of Inspection, Cleaning and Restoration Certification (IICRC) or Building Service Contractors Association International (BSCAI).
These certifications will validate your skills and expertise in your chosen specialty.
In addition to specializing, it’s also critical to continuously improve your skills.
The cleaning industry, like any other, is constantly evolving with new technologies and methods.
Take part in training programs, seminars, and workshops to stay updated on the latest cleaning techniques and technologies.
Lastly, remember that a major part of improvement in this industry comes from feedback.
Listen to the feedback from your clients and team members and use it constructively to improve your work quality.
This will not only enhance your reputation but also increase your efficiency and productivity.
Step 12: Develop Professional Connections
Building a network of professional connections is a key step in advancing your career as a Commercial Cleaning Technician.
This can include networking with business owners, property managers, other cleaning technicians, suppliers, and anyone who could potentially help you find new opportunities or improve your skills.
Start by attending industry events, trade shows, and networking events, where you can meet a variety of professionals.
It’s also essential to maintain an active presence on professional networking sites such as LinkedIn. Here you can connect with professionals in your field, join relevant groups, and participate in discussions.
Another way to develop professional connections is by joining professional organizations in the cleaning industry.
These organizations often provide networking opportunities, along with training and certification programs.
Don’t forget to leverage your existing connections.
Colleagues, supervisors, and even clients from your current or past jobs could provide valuable referrals or job leads.
Remember that networking is a two-way street.
Offering your help when others need it can strengthen your relationships and make others more willing to help you in return.
This could be as simple as sharing some cleaning tips with a fellow technician, referring a client to a trusted colleague, or recommending a reliable supplier to a business owner.
Commercial Cleaning Technician Roles and Responsibilities
Commercial Cleaning Technicians are responsible for maintaining the cleanliness and hygiene of commercial spaces such as offices, shopping malls, and hospitals.
They ensure that these spaces are clean, sanitary, and presentable for all users.
They have the following roles and responsibilities:
Cleaning and Sanitation
- Perform routine cleaning tasks such as sweeping, mopping, and vacuuming.
- Use commercial-grade cleaning equipment and products.
- Sanitize bathrooms, kitchens, and other common areas.
- Empty trash cans and replace liners.
Dusting and Polishing
- Dust furniture, equipment, partitions, and walls.
- Polish metalwork such as fixtures and fittings.
Deep Cleaning
- Perform deep cleaning tasks such as shampooing carpets and cleaning air vents.
- Use power equipment for deep cleaning.
Inspections and Maintenance
- Inspect areas to be cleaned and plan cleaning operations.
- Perform minor maintenance tasks such as replacing light bulbs.
- Report any damages or repairs needed.
Stock Management
- Keep a check on cleaning supplies and reorder when necessary.
- Ensure all cleaning equipment is in good working condition.
Health and Safety
- Follow health and safety regulations when using cleaning chemicals and equipment.
- Wear protective clothing and equipment as required.
Special Cleaning Tasks
- Perform special cleaning tasks as assigned, such as window cleaning or pressure washing.
- Respond to emergency cleaning situations, such as spills or broken glass.
Customer Service
- Provide excellent customer service to clients and respond to their cleaning needs.
- Communicate effectively with clients about their cleaning requirements and expectations.
Teamwork
- Work effectively as part of a cleaning team.
- Coordinate with team members to complete cleaning tasks efficiently and on time.
Continuous Learning
- Stay updated with the latest cleaning techniques and products.
- Participate in training programs to improve cleaning skills and knowledge.
What Does a Commercial Cleaning Technician Do?
Commercial Cleaning Technicians typically work for cleaning companies that service businesses, schools, healthcare facilities, and other commercial establishments.
They might also be self-employed or work as part of an in-house maintenance team.
Their primary responsibility is to ensure the cleanliness and tidiness of commercial premises.
They use a variety of cleaning tools and products to clean different areas, such as offices, restrooms, common areas, and exterior spaces.
Tasks might include sweeping and mopping floors, vacuuming carpets, dusting furniture, emptying trash bins, and cleaning windows.
They may also be responsible for heavier tasks like carpet cleaning and floor waxing.
Commercial Cleaning Technicians need to follow established cleaning procedures and safety guidelines.
They also ensure that cleaning supplies are adequately stocked and that equipment is in good working order.
In some cases, they may interact with the client or building manager to discuss cleaning needs or receive feedback on their work.
They may also need to report any issues or damages they notice while cleaning the premises.
In addition to their cleaning duties, they are often responsible for the security of the building they clean, which may include locking doors or setting alarms after their shift.
Essential Commercial Cleaning Technician Skills
- Cleaning Skills: Basic cleaning skills are essential, including knowing how to use different cleaning solutions and tools. Technicians must know how to clean various surfaces safely and effectively.
- Attention to Detail: Cleaning technicians must pay close attention to detail to ensure all areas are thoroughly cleaned and sanitized. This includes noticing dirt, grime, and stains that others might miss.
- Physical Stamina: Commercial cleaning often involves long hours of physical work, such as lifting heavy objects, standing for long periods, and bending or kneeling. Good physical condition is crucial.
- Time Management: Cleaning technicians often have multiple tasks that need to be completed within a set time frame. Good time management skills are needed to ensure all tasks are completed on schedule.
- Teamwork: Commercial cleaning often involves working as part of a team. Technicians need to collaborate efficiently with their team members to complete tasks and resolve any issues.
- Problem-solving: When confronted with challenging cleaning tasks, cleaning technicians must be able to identify the problem and determine the best solution. This may involve using different cleaning techniques or products.
- Communication Skills: Clear and effective communication is vital when working with team members and interacting with clients. Technicians must be able to understand instructions and relay information accurately.
- Knowledge of Cleaning Standards: Technicians should be aware of the local health and safety regulations and standards. Understanding these standards will ensure that all cleaning is performed to the required level.
- Customer Service: Excellent customer service skills are needed when interacting with clients. Technicians must be able to respond to customer inquiries and complaints in a professional manner.
- Flexibility: Cleaning technicians may need to adapt to changing schedules or cleaning requirements. Flexibility and adaptability are crucial in this role.
- Reliability: Clients need to trust the cleaning technician to perform the job effectively and dependably. Punctuality, consistency, and trustworthiness are important traits for a commercial cleaning technician.
Commercial Cleaning Technician Career Path Progression
The Foundation: Entry-Level Cleaning Technician
The journey begins with an entry-level position as a Cleaning Technician.
In this role, you will learn the basics of commercial cleaning, including cleaning procedures and using cleaning equipment and materials.
Here are some tips for succeeding at this stage:
- Learn Basics: Familiarize yourself with the different types of cleaning products, equipment, and techniques.
- Attention to Detail: Pay attention to details, as thoroughness is key in the cleaning industry.
- Teamwork: Work well with your team to complete tasks efficiently and effectively.
The Ascent: Experienced Cleaning Technician
With experience and confidence, you can progress to the role of an Experienced Cleaning Technician.
Here, you will be responsible for more complex tasks, including deep-cleaning and specialized cleaning tasks.
Here’s how to flourish at this stage:
- Enhance Skills: Refine your cleaning skills and learn about specialized cleaning techniques.
- Time Management: Efficiently manage your time to complete tasks effectively within the given timeframe.
- Safety Regulations: Make sure you understand and follow all safety procedures and guidelines.
Reaching New Heights: Cleaning Supervisor
The next step in your career could be a Cleaning Supervisor.
You’ll be responsible for overseeing a team of cleaning staff, ensuring that all tasks are completed properly and efficiently.
Here are some ways to excel at this level:
- Leadership: Lead your team effectively and ensure that tasks are completed on time and to high standards.
- Problem Solving: Be ready to solve any issues that may arise during cleaning operations.
- Training: Provide training to new staff and support their growth in the industry.
Beyond the Horizon: Cleaning Manager and Beyond
As your career progresses, you might step into the role of a Cleaning Manager, overseeing multiple cleaning projects, and making strategic decisions.
Here’s what to focus on:
- Project Management: Oversee and manage cleaning projects efficiently.
- Communication Skills: Maintain clear and effective communication with your team and clients.
- Innovation: Implement innovative cleaning techniques and strategies for efficiency.
Pinnacle of Success: Director of Cleaning Services
Reaching the role of Director of Cleaning Services, you will be responsible for overseeing all cleaning operations within an organization or at various client sites.
You will make critical decisions, manage large teams, and ensure client satisfaction at the highest level.
Commercial Cleaning Technician Salary
Entry-Level Commercial Cleaning Technician
- Median Salary: $20,000 – $25,000 per year
- Entry-level commercial cleaning technicians typically have 0-2 years of experience and are responsible for basic cleaning tasks such as dusting, mopping, and vacuuming.
Mid-Level Commercial Cleaning Technician
- Median Salary: $25,000 – $30,000 per year
- Mid-level technicians have 2-5 years of experience and often take on more complex responsibilities, such as operating cleaning machinery and performing deep-cleaning tasks.
Senior Commercial Cleaning Technician
- Median Salary: $30,000 – $35,000 per year
- Senior technicians possess 5+ years of experience and are responsible for leading cleaning teams, implementing cleaning schedules, and ensuring safety standards are maintained.
Supervisor/Manager of Commercial Cleaning Technician
- Median Salary: $35,000 – $45,000+ per year
- These roles come with significant experience and often involve team leadership, project management, and decision-making regarding cleaning standards and protocols.
Director of Cleaning Services
- Median Salary: $45,000 – $60,000+ per year
- These high-level positions require extensive experience and strong leadership abilities. They often involve setting cleaning strategies for a company, managing large teams, and overseeing all cleaning operations.
Commercial Cleaning Technician Work Environment
Commercial Cleaning Technicians primarily work in commercial spaces such as offices, retail stores, warehouses, schools, hospitals, and apartment complexes.
These professionals usually work when the businesses they service are closed or have fewer people around, so it’s common for them to have night or early morning shifts.
They are also often required to work on weekends and holidays when offices are closed.
Cleaning Technicians may work independently for a small business or as part of a team in a larger janitorial company.
Some technicians may choose to start their own commercial cleaning business after gaining enough experience and building a network of clients.
Their work can be physically demanding and sometimes hazardous, requiring protective clothing or equipment, especially when dealing with harmful cleaning chemicals or working in environments with potential biohazards.
FAQs About Becoming a Commercial Cleaning Technician
What is needed to become a Commercial Cleaning Technician?
To become a Commercial Cleaning Technician, you typically need a high school diploma or equivalent, but formal education beyond that is not often required.
Most of the training is on-the-job.
However, having prior cleaning or janitorial experience can be a plus.
Key skills include physical stamina, attention to detail, understanding of cleaning techniques and usage of industrial cleaning equipment, and knowledge of safety procedures.
Good customer service skills, time management, and reliability are also important in this field.
How long does it take to be a Commercial Cleaning Technician?
The time it takes to become a Commercial Cleaning Technician can vary.
If you are starting with no experience, it may take several weeks to a few months of on-the-job training to learn the necessary skills and safety procedures.
However, if you have prior cleaning or janitorial experience, you may be able to start working in this role immediately.
Do I need a certification to become a Commercial Cleaning Technician?
While a certification is not typically required to become a Commercial Cleaning Technician, having one can demonstrate your knowledge and commitment to the profession, which can enhance your job prospects.
There are various organizations that offer certification programs, such as the International Janitorial Cleaning Services Association or the Cleaning Management Institute.
Is being a Commercial Cleaning Technician a physically demanding job?
Yes, being a Commercial Cleaning Technician can be physically demanding.
The job often involves prolonged periods of standing, bending, and lifting, and technicians may need to carry heavy equipment or supplies.
Therefore, physical stamina and good health are important for this role.
What are the prospects for Commercial Cleaning Technicians in the next decade?
The prospects for Commercial Cleaning Technicians are expected to grow in the next decade.
According to the U.S. Bureau of Labor Statistics, employment in this field is projected to grow 10 percent from 2016 to 2026, which is faster than the average for all occupations.
The demand for cleaning services is expected to increase as businesses, schools, and healthcare facilities recognize the importance of clean and sanitary environments.
Conclusion
And there you have it.
Embarking on the journey to become a commercial cleaning technician might not be an easy task, but it’s unquestionably gratifying.
Equipped with the right skills, training, and perseverance, you’re well on your way to making a substantial impact in the facility services industry.
Remember, the journey may be demanding, but the opportunities are abundant. Your expertise could lead to the next breakthrough that changes how we perceive cleanliness, sanitation, and health.
So, take that first step. Immerse yourself in learning. Connect with industry professionals. And most importantly, never stop honing your techniques.
Because the world is waiting for the healthy environments you can create.
And if you’re seeking personalized guidance on starting or advancing your career as a commercial cleaning technician, take a look at our AI Career Path Advisor.
This complimentary tool is specifically designed to offer tailored advice and resources to help you navigate your career path effectively.
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