How to Become a Commercial Janitorial Specialist (Mopping up the Money!)

If you’ve ever dreamed of contributing to clean and healthy environments, or wondered what it takes to become a commercial janitorial specialist, you’ve found the perfect guide.
In this comprehensive walkthrough, we’ll reveal the EXACT steps you need to embark on a rewarding career as a commercial janitorial specialist. We’ll discuss:
- The skills required.
- The training that can help you succeed.
- How to secure a job in the commercial janitorial field.
So, whether you’re a novice in the cleaning industry or a seasoned professional looking to specialize, keep reading.
We’re about to unfold the step-by-step guide to becoming a commercial janitorial specialist.
Let’s dive in!
Steps to Become a Commercial Janitorial Specialist
Step 1: Understanding the Role of a Commercial Janitorial Specialist
A Commercial Janitorial Specialist is responsible for ensuring cleanliness, order, and maintenance of commercial spaces such as offices, restaurants, schools, and hospitals.
This role involves a variety of tasks including dusting, sweeping, mopping, vacuuming, trash removal, restroom cleaning, and restocking supplies.
There may also be specialized cleaning duties that involve using industrial cleaning equipment and chemicals.
It’s essential to understand the physical demands of the job, as it often involves lifting heavy equipment, being on your feet for extended periods, and performing repetitive tasks.
This role may also require working outside of typical business hours, including nights and weekends.
Additionally, a Commercial Janitorial Specialist must be aware of cleaning best practices and safety procedures to prevent injuries and the spread of disease.
This includes understanding how to safely handle cleaning chemicals and properly use personal protective equipment.
Before deciding to pursue this career, take some time to reflect on whether you are comfortable with the physical demands, irregular hours, and meticulous nature of the work.
If you are detail-oriented, enjoy practical, hands-on work, and take pride in maintaining a clean and safe environment, then a career as a Commercial Janitorial Specialist might be a good fit for you.
Step 2: Acquire Basic Education
While a commercial janitorial specialist position does not require a university degree, having a basic education is important.
Most employers prefer candidates who have at least a high school diploma or equivalent GED.
This is because the role often involves following written instructions, understanding safety guidelines, and using equipment that requires basic math and reading skills.
As part of your basic education, it can be beneficial to take courses in areas such as chemistry or biology to gain a basic understanding of cleaning products and their potential impact on different materials and surfaces.
A course in business or management could also be beneficial if you plan to advance to a supervisory role in the future.
You may also find it beneficial to take courses or training in customer service as this role often requires interacting with clients, colleagues, and supervisors.
Having strong interpersonal skills can help you navigate this aspect of the job.
After completing your basic education, you can look for entry-level janitorial positions to start gaining practical experience.
Step 3: Learn About Cleaning Products and Equipment
In the janitorial field, understanding the types and uses of different cleaning products and equipment is crucial.
This can range from understanding the correct cleaning solutions for different surfaces, to knowing how to operate commercial equipment such as carpet cleaners, floor buffers, and power washers.
There are several ways to acquire this knowledge.
One common method is on-the-job training, where experienced janitors can guide you through the different tools of the trade.
However, many cleaning companies also offer in-house training programs for their staff.
Furthermore, manufacturers of cleaning products and equipment often provide training materials and seminars on how to use their products effectively and safely.
Attending these training programs can provide you with valuable knowledge that can help you in your career as a commercial janitorial specialist.
You may also wish to seek certification from professional organizations like the International Janitorial Cleaning Services Association, which offers courses on various aspects of the job, including the use of cleaning products and equipment.
Understanding how to use these products and equipment not only ensures that you can do your job effectively, but it also ensures that you can do it safely.
Misuse of cleaning products or equipment can lead to injury or damage, so it’s important to get proper training.
Step 4: Obtain Professional Training or Certification
As a Commercial Janitorial Specialist, professional training or certification is paramount to demonstrate your competency and skill in the field.
Many employers prefer candidates who have undergone training or hold certifications as it displays a high level of commitment to the profession and learning.
There are professional cleaning organizations like the Building Service Contractors Association International (BSCAI) or the International Janitorial Cleaning Services Association (IJCSA) that offer janitorial training programs and certifications.
These programs teach you about the effective and efficient use of cleaning products, tools, and equipment.
They also educate you about the latest cleaning techniques, safety protocols, and standards in the commercial cleaning industry.
The certification programs could include the Certified Custodial Supervisor (CCS) or the Registered Building Service Manager (RBSM) certifications.
These programs often require a combination of coursework and field experience, and you may need to pass an exam to earn your certification.
Obtaining professional training or certification not only enhances your skills but also helps you to stand out from other candidates.
It also provides potential employers with evidence of your expertise in commercial janitorial services.
Furthermore, it offers a chance for career advancement, higher pay, and increased job security.
Step 5: Gain Practical Experience
After completing your training, it’s crucial to gain practical experience in commercial cleaning.
This might involve starting in entry-level janitorial roles at offices, hospitals, schools, or other commercial establishments.
During this time, you will learn how to use various cleaning equipment, understand the right cleaning techniques for different surfaces, and familiarize yourself with safety guidelines and procedures.
In addition, this experience will help you understand the dynamic and fast-paced environment of commercial cleaning.
You’ll learn how to work efficiently within a team, adhere to strict cleaning schedules, and ensure high standards of cleanliness and hygiene.
Gaining practical experience will also provide opportunities to improve your problem-solving skills, as you’ll often encounter challenges that require quick and effective solutions.
For example, you may need to figure out how to remove a stubborn stain from a carpet or how to handle a broken cleaning machine.
Remember, the more experience you have, the more attractive you are to prospective employers.
You can also use this time to identify which aspects of commercial cleaning you enjoy the most, potentially helping you specialize further in your career.
Step 6: Understand Health and Safety Regulations
As a Commercial Janitorial Specialist, it is crucial to understand and adhere to health and safety regulations.
These rules are in place to ensure that you, your co-workers, and the occupants of the buildings you service are kept safe from harm.
The regulations cover areas such as the safe use and storage of cleaning chemicals, proper disposal of waste, and proper use of equipment.
They also include guidelines on how to handle emergency situations and unexpected hazards such as chemical spills.
In addition, you need to understand and follow procedures for personal protective equipment (PPE) use.
This includes wearing gloves, masks, goggles, or other safety gear as required by the specific task or environment.
Getting certified in Occupational Safety and Health Administration (OSHA) standards can help you understand these regulations more thoroughly.
OSHA provides guidelines and regulations for safe and healthy working conditions in many industries, including janitorial services.
Moreover, continuing education and training on health and safety measures should be a priority throughout your career as a Commercial Janitorial Specialist.
This will not only keep you up to date with the latest regulations and best practices but also reinforce your commitment to maintaining a safe and healthy work environment.
Step 7: Develop Customer Service Skills
As a Commercial Janitorial Specialist, you will often interact with clients and building occupants, making strong customer service skills crucial.
These skills include clear communication, patience, empathy, and attention to detail.
You will need to listen to your clients’ specific needs, requests, or concerns regarding your janitorial duties.
You may also have to handle complaints or criticism professionally and efficiently.
You can develop these skills through a variety of ways.
You could take part in customer service training courses, either online or in-person.
Some of these courses offer certification upon completion, which can add credibility to your professional profile.
You could also practice these skills in everyday life situations or by volunteering at community events or organizations.
Remember, happy clients are key to a successful career as a Commercial Janitorial Specialist.
Demonstrating excellent customer service skills not only helps retain current clients but also attract new ones through positive word of mouth.
Step 8: Seek Employment in the Commercial Cleaning Industry
As a commercial janitorial specialist, after acquiring the necessary skills, training and certifications, it’s time to start looking for opportunities in the commercial cleaning industry.
You can look for jobs in cleaning companies, schools, hospitals, offices, shopping malls, and other commercial establishments.
Start by preparing a professional resume highlighting your skills, experience and qualifications in janitorial services.
Emphasize any specialized training or certification, such as operating certain cleaning equipment or use of special cleaning products.
Be sure to include any experience in supervisory roles or managing a team, if applicable.
Next, start your job search.
Look at online job boards, company websites, and local classified ads for open positions.
Make sure to tailor your cover letter to each application, highlighting how your skills and experience make you a good fit for the specific role.
Networking can also be an effective tool in your job search.
Attend industry events, join relevant industry associations, and connect with professionals in the field on platforms like LinkedIn. Word-of-mouth referrals can often lead to job opportunities.
Lastly, prepare for your job interviews.
Anticipate common questions and practice your responses.
Remember to communicate your passion for the industry, your professionalism, and commitment to maintaining high cleanliness standards.
Persistence is key in the job search process.
Keep applying to new jobs and following up on applications until you secure your desired role.
Step 9: Stay Informed About New Cleaning Techniques and Products
As a Commercial Janitorial Specialist, you should always stay updated with the latest cleaning techniques and products that are being introduced in the market.
This industry is continuously evolving with the introduction of new technologies, chemicals and procedures to ensure more efficient and effective cleaning.
It’s crucial for your career progression to stay informed about these changes.
You can subscribe to industry publications, participate in workshops, attend trade shows, or join professional cleaning organizations to get the latest news and updates.
Additionally, many manufacturers and suppliers offer training on their latest products and equipment.
It’s also important to keep up with any changes in health and safety regulations related to the use of certain cleaning products or equipment.
By staying informed, you’ll be able to provide the best possible service to your clients and maintain a competitive edge in your career.
Remember, learning is a lifelong process in the janitorial industry.
The more you know, the better equipped you will be to handle the unique challenges and situations that come with maintaining commercial spaces.
Step 10: Explore Career Advancement Opportunities
As a Commercial Janitorial Specialist, career advancement can take many forms.
You could take on a supervisory role, overseeing other janitors and cleaning staff, or you could focus on a specific area of janitorial work such as industrial cleaning or maintenance.
To advance to a supervisory role, it’s important to demonstrate leadership skills, strong work ethic, and a thorough understanding of cleaning procedures and techniques.
In many cases, gaining additional certifications can help you stand out when competing for supervisory roles.
If you prefer to specialize, consider pursuing additional training in a specific area.
For instance, if you’re interested in industrial cleaning, you could take courses related to handling hazardous materials or operating specific machinery.
Another option could be starting your own commercial janitorial service business.
This path requires entrepreneurial skills and a strong understanding of business operations, but it can offer a lot of independence and potential for financial growth.
Remember, no matter which path you choose for advancement, continuing education and staying current with best practices and industry developments will help you stay competitive in your career.
Regularly attend workshops, seminars, and training sessions to keep your skills sharp and up-to-date.
Commercial Janitorial Specialist Roles and Responsibilities
Commercial Janitorial Specialists maintain cleanliness, safety and hygiene standards in commercial settings.
They use a variety of cleaning techniques, tools, and equipment to ensure that commercial spaces are clean, organized, and sanitary.
They have the following roles and responsibilities:
General Cleaning
- Perform general cleaning tasks including sweeping, mopping, vacuuming, and dusting.
- Polish furniture, clean windows, and wash walls and ceilings.
- Empty and clean trash bins and dispose of waste in a sanitary manner.
Specialized Cleaning
- Perform deep cleaning tasks as required, including carpet cleaning and window washing.
- Clean and sanitize bathrooms, ensuring that they are well-stocked with toiletries.
- Use industrial cleaning equipment for specific tasks.
Maintenance and Repairs
- Identify maintenance and repair needs and report them to management.
- Perform minor repairs and maintenance tasks, such as changing light bulbs.
Safety and Health
- Follow safety procedures, including the use of protective clothing and equipment.
- Use cleaning chemicals and supplies safely and responsibly.
- Ensure that all areas are free of safety hazards.
Inventory Management
- Monitor cleaning supplies inventory and make requests for resupply as needed.
- Store cleaning tools and supplies in a safe and orderly manner.
Team Work
- Work closely with other janitors and cleaning professionals.
- Participate in team cleaning projects and assist coworkers as needed.
Communication
- Communicate effectively with management and team members.
- Document and report any issues or incidents.
Customer Service
- Provide excellent customer service, addressing the needs and concerns of clients.
- Ensure the satisfaction of clients by maintaining a clean and hygienic environment.
Schedule Adherence
- Work in accordance with a schedule, often outside of normal business hours to minimize disruption to clients.
- Meet deadlines and complete cleaning tasks within the allocated time frame.
Continuous Learning
- Stay updated on new cleaning methods, products, and equipment.
- Participate in training programs to improve skills and knowledge.
What Does a Commercial Janitorial Specialist Do?
Commercial Janitorial Specialists work primarily in businesses, institutions, and public facilities, such as offices, schools, hospitals, and retail spaces.
Their main duty is to ensure that the space they are in charge of remains clean, sanitized, and presentable.
This includes routine tasks such as mopping, sweeping, vacuuming, and dusting different areas of the building.
Commercial Janitorial Specialists may also perform deep-cleaning tasks, such as carpet cleaning, window washing, and the maintenance of hard surface floors.
They are also often tasked with the removal of waste, which includes emptying trash bins and disposing of recycling materials.
In addition to cleaning, they are responsible for restocking necessary supplies, like soap and toilet paper in the restrooms.
Commercial Janitorial Specialists may also handle minor maintenance tasks, such as replacing light bulbs, and are expected to report any larger maintenance issues, such as plumbing or electrical problems, to the appropriate department or personnel.
Their role is crucial for maintaining a clean, healthy, and safe environment for all occupants of the building.
Essential Commercial Janitorial Specialist Skills
- Cleaning Techniques: A Commercial Janitorial Specialist must be proficient in various cleaning techniques. This includes using brooms, mops, vacuum cleaners, power cleaning equipment, and employing the right chemicals to ensure spaces are spotless and germ-free.
- Attention to Detail: This role requires a keen eye for detail to spot areas that need cleaning or maintenance. It includes noticing small messes, dust and dirt accumulation, and potential safety hazards.
- Physical Stamina: The job often involves being on their feet for extended periods, lifting heavy equipment or supplies, and performing physically demanding tasks. Thus, physical fitness is essential.
- Time Management: Efficiently managing time to complete assigned tasks within a specified time frame is crucial. It requires prioritizing tasks and working swiftly without compromising the quality of work.
- Knowledge of Sanitation Standards: Understanding and adhering to sanitation standards and regulations is vital to ensure the health and safety of all building occupants.
- Communication: Good communication skills are necessary to understand the expectations and instructions from supervisors, interact with team members, and occasionally deal with building occupants.
- Use of Cleaning Agents: Knowledge about the safe and effective use of various cleaning agents is crucial. This includes understanding which agent to use for which type of surface or stain, how to mix them, and potential risks.
- Teamwork: Janitorial duties are often performed in teams, especially in large commercial properties. The ability to work well with others, coordinate tasks, and share responsibilities is important.
- Problem-solving: The ability to identify and troubleshoot issues such as malfunctioning cleaning equipment, stubborn stains, or supply shortages is vital for a Commercial Janitorial Specialist.
- Knowledge of Safety Procedures: Understanding the safety procedures associated with the use of cleaning equipment and chemicals, as well as dealing with potential hazards, is critical.
- Reliability: Given the after-hours nature of the job in many cases, reliability and trustworthiness are essential traits for a Commercial Janitorial Specialist.
- Customer Service: While not a direct requirement, having good customer service skills can be beneficial for interacting with building occupants and addressing any concerns or queries they may have.
Commercial Janitorial Specialist Career Path Progression
The Foundation: Entry-Level Janitor
Your journey begins as an Entry-Level Janitor.
At this stage, you are learning the basics of cleaning, sanitation, and maintenance.
Your responsibilities will likely include cleaning floors, restrooms, and office spaces, as well as replenishing supplies.
Here are some tips for success in this role:
- Master the Basics: Learn all the essential janitorial skills, such as mopping, dusting, vacuuming, and sanitizing.
- Follow Instructions: Pay close attention to your supervisor’s instructions and adhere to company guidelines and procedures.
- Work Ethic: Show diligence, punctuality, and a positive attitude towards your work.
The Ascent: Janitor
With experience and proficiency, you move into the role of a Janitor.
You’ll be given more responsibilities, such as conducting minor repairs, performing regular maintenance, and ensuring the overall cleanliness of the facility.
Here’s how to thrive in this stage:
- Attention to Detail: Be thorough in your work, ensuring every corner of the facility is clean and well-maintained.
- Problem-Solving: Learn to identify potential issues, such as leaks or electrical problems, before they become major concerns.
- Time Management: Develop the ability to efficiently manage your tasks and complete them within the given time.
Reaching New Heights: Senior Janitor
The next step is becoming a Senior Janitor.
In this position, you’re recognized for your experience and ability to handle larger duties.
You may oversee a team of janitors, order cleaning supplies, and coordinate with other departments for facility-related needs.
To excel as a Senior Janitor:
- Leadership: Lead your team effectively, ensuring all janitorial tasks are completed to the highest standards.
- Planning and Coordination: Develop effective work schedules and coordinate with other departments as needed.
- Training: Train new janitors, imparting them with your knowledge and skills.
Beyond the Horizon: Janitorial Supervisor
With further progression, you can become a Janitorial Supervisor, managing a team of janitors and overseeing the cleanliness and maintenance of larger facilities or multiple properties.
This role involves greater responsibilities and strategic decision-making.
Here’s what to focus on:
- Management Skills: Learn to manage teams effectively, resolving conflicts and ensuring a smooth workflow.
- Quality Assurance: Implement and monitor quality control programs to maintain the highest cleaning standards.
- Budgeting: Manage the department’s budget, ensuring efficient use of resources and supplies.
Pinnacle of Success: Director of Facilities
Reaching the top, you may become a Director of Facilities, where you’ll be responsible for the overall operation, maintenance, and procedures of your organization’s facilities.
You’ll manage larger teams, make critical decisions, and ensure the safety and comfort of all facility occupants.
Commercial Janitorial Specialist Salary
Entry-Level Commercial Janitorial Specialist
- Median Salary: $20,000 – $25,000 per year
- Entry-level commercial janitorial specialists usually have less than 2 years of experience. They are primarily responsible for maintaining cleanliness, ensuring sanitary conditions, and performing basic maintenance tasks in commercial spaces.
Mid-Level Commercial Janitorial Specialist
- Median Salary: $25,000 – $30,000 per year
- Mid-level specialists have 2-5 years of experience. They often carry out more complex tasks such as deep cleaning, minor repairs, and may also be involved in training and supervising junior staff.
Senior Commercial Janitorial Specialist
- Median Salary: $30,000 – $35,000 per year
- Senior specialists possess 5+ years of experience. They are typically responsible for overseeing janitorial operations, managing supplies inventory, and ensuring compliance with health and safety regulations.
Janitorial Supervisor / Facility Maintenance Manager
- Median Salary: $35,000 – $45,000+ per year
- These roles usually require significant experience and involve duties such as supervising janitorial staff, coordinating cleaning schedules, and ensuring high standards of cleanliness and sanitation in the facility.
Director of Facilities / Operations Manager
- Median Salary: $50,000 – $70,000+ per year
- These high-level positions require extensive experience and often involve planning, coordinating, and managing the entire maintenance and janitorial operations of a facility or multiple facilities.
Commercial Janitorial Specialist Work Environment
Commercial Janitorial Specialists primarily work in business settings such as office buildings, shopping malls, schools, hospitals, and hotels.
They are also employed by specialized janitorial service companies that cater to these large institutions.
These professionals usually work a regular schedule, often after business hours, to ensure cleanliness and sanitation without disrupting the operations of the facility.
There may, however, be times when they are required to work during the day, especially in facilities that operate around the clock.
Due to the nature of their job, Commercial Janitorial Specialists may spend a substantial amount of their time working independently.
Their tasks often involve physical activities, including bending, lifting, and standing for long periods.
After gaining significant experience and skills, a Commercial Janitorial Specialist may choose to establish their own janitorial services company, providing services to various businesses and organizations.
FAQs About Becoming a Commercial Janitorial Specialist
What is needed to become a commercial janitorial specialist?
Becoming a commercial janitorial specialist does not require any specific degree, but having a high school diploma can be beneficial.
Employers typically provide on-the-job training.
Key skills for this job include familiarity with cleaning procedures, ability to operate and maintain janitorial equipment, knowledge about safety protocols, and a keen eye for detail.
Additionally, strong physical stamina, the ability to work independently or as part of a team, and good communication skills are also necessary.
How long does it take to be a commercial janitorial specialist?
The time it takes to become a commercial janitorial specialist depends largely on the level of training provided by the employer.
Some may provide a few weeks of training, while others may require a few months.
As the job involves physical tasks, it may take a while for new employees to acclimate to the physical demands.
However, with consistency and dedication, one can quickly become proficient in this role.
Do I need a license or certification to be a commercial janitorial specialist?
While a license or certification is not typically required to become a commercial janitorial specialist, obtaining a certification like the Cleaning Industry Management Standard (CIMS) or the Occupational Safety and Health Administration (OSHA) certification can enhance your credibility and increase your employment opportunities.
These certifications demonstrate your commitment to industry standards, safety protocols, and professional development.
Is a commercial janitorial specialist job physically demanding?
Yes, the role of a commercial janitorial specialist can be physically demanding.
It often involves bending, lifting, sweeping, mopping, and standing for extended periods.
Moreover, janitorial specialists may need to move heavy equipment or furniture for thorough cleaning.
Therefore, good physical health and stamina are important for this role.
What are the prospects for commercial janitorial specialists in the future?
The demand for commercial janitorial specialists is expected to remain steady.
Every commercial building, be it offices, hospitals, schools, or retail stores, requires regular cleaning and maintenance.
With increasing awareness about cleanliness and hygiene, especially in the wake of the COVID-19 pandemic, the need for skilled janitorial specialists is likely to remain high.
Conclusion
There you have it.
Launching into a career as a Commercial Janitorial Specialist is no small task, but the rewards are incredibly fulfilling.
Equipped with the right skills, education, and tenacity, you are well on your way to making a significant impact in the field of janitorial services.
Bear in mind, the journey may be demanding, but the opportunities are boundless. Your dedication could lead to the next significant advancement in commercial cleaning, changing how we maintain our work and living spaces.
So, take that initial leap. Immerse yourself in learning. Connect with professionals in the field. And most importantly, never stop honing your skills.
Because the world is waiting for the clean, safe, and efficient environments you can create.
And if you’re searching for personalized guidance on starting or advancing your career as a Commercial Janitorial Specialist, have a look at our AI Career Path Advisor.
This complimentary tool is designed to provide customized advice and resources to assist you in navigating your career path effectively.
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