How to Become a Facility Manager (Crafting Your Career)

If you’ve ever been fascinated by the world of operations and infrastructure or wondered what it takes to become a facility manager, you’re in the right place.

In this guide, we’ll explore the EXACT steps you need to take to launch your career as a facility manager. We’ll discuss:

The skills you need.
The education that can help you get there.
How to secure a job as a facility manager.

So, whether you’re a novice in managing facilities or a seasoned professional aiming to upskill, stay tuned.

We’re about to lay out the roadmap to become a facility manager.

Let’s get started!

Contents show

Steps to Become a Facility Manager

Step 1: Understand the Role and Responsibilities of a Facility Manager

Before stepping into the role of a Facility Manager, it’s crucial to understand what the job entails.

A Facility Manager is responsible for making sure that the buildings and services of an organization meet the needs of the people that work in them.

They oversee building maintenance, manage budgets, ensure the safety of work environments, and manage staff involved in maintenance tasks.

Facility Managers are typically involved in both strategic planning and day-to-day operations related to building management, security, cleaning, maintenance, procurement, utilities and space management.

They must also ensure that facilities meet government regulations and environmental, health and security standards.

While considering this career path, it’s important to consider whether you’re interested in, and capable of, handling these responsibilities.

In addition, you should assess your skills and strengths.

Strong problem-solving skills, a strategic mindset, financial acumen, good organizational skills, excellent communication abilities and a knack for leadership are key attributes for a successful Facility Manager.

Understanding these responsibilities and skills will guide you in your educational and experiential choices as you move forward to become a Facility Manager.

Step 2: Obtain a Bachelor’s Degree in Facility Management or Related Field

In order to become a facility manager, you will need to obtain a bachelor’s degree in facility management or a related field such as business administration, construction management, or engineering.

This degree will provide you with the foundational knowledge and skills required to manage the operations and maintenance of buildings and grounds.

Courses in a facility management degree program could include building codes and standards, project management, building maintenance, sustainability, and HVAC systems among others.

You will learn about the technical aspects of maintaining a facility, as well as the business side of managing a budget, overseeing staff, and dealing with vendors.

Also, consider pursuing internships or part-time jobs in facility management while you’re still in school.

This can provide you with valuable hands-on experience and potentially open the door to future job opportunities.

Additionally, some facility managers may decide to further their education by obtaining a master’s degree in facility management or a related field, especially if they aspire to higher level leadership positions.

However, this is not always necessary, as many facility managers advance their careers through experience and on-the-job training.

Step 3: Gain Practical Experience in Building Management or Maintenance

Gaining practical experience is a crucial step towards becoming a Facility Manager.

This field often requires knowledge in areas such as HVAC, plumbing, electricity, and construction.

Therefore, securing a job or internship in building management or maintenance can provide you with a strong foundation in these areas.

Consider roles such as maintenance technician, building manager, or operations coordinator.

These positions will allow you to understand the daily operations of a facility, and you’ll gain hands-on experience in various aspects of building management, including safety regulations, space planning, equipment maintenance, and budgeting.

This experience can also help you understand how to effectively manage a team, which is a key aspect of a Facility Manager’s role.

You will learn how to delegate tasks, ensure that maintenance schedules are followed, and how to liaise with various stakeholders.

It’s worth noting that many employers prefer candidates with several years of practical experience.

Therefore, be prepared to start in a junior role and work your way up.

This hands-on experience is valuable and can set you apart from other candidates when you’re ready to transition into a Facility Manager role.

Step 4: Understand Building Codes, Safety Regulations, and Environmental Policies

As a Facility Manager, one of your crucial roles will be to ensure that the facility complies with all necessary regulations and standards.

This includes building codes, safety regulations, and environmental policies that apply to the specific location and type of facility you’re managing.

Building codes are designed to protect public health, safety and general welfare as they relate to the construction and occupancy of buildings and structures.

Having a sound understanding of these regulations is important in order to maintain structural integrity, electrical safety, fire safety, and other critical aspects of facility management.

Safety regulations are crucial because a facility manager is responsible for creating a safe environment for both employees and visitors.

This could include regular safety inspections, emergency evacuation plans, hazard control, and ensuring access to first aid facilities.

Environmental policies involve the management of energy, waste disposal, recycling, and other aspects that affect the environment.

Facility managers have a responsibility to ensure that their facility operates in an environmentally friendly manner by implementing sustainable practices and adhering to environmental regulations.

Gaining a comprehensive understanding of these areas often involves attending relevant training programs, staying updated with changing laws and regulations, and working closely with compliance and safety officers.

It’s also beneficial to join professional organizations and forums for facility managers, which can help you stay informed about the latest best practices and advancements in the field.

This knowledge is also important because it can have legal implications, and failure to comply with these regulations can result in severe penalties for the organization.

Therefore, understanding building codes, safety regulations, and environmental policies is a vital step towards becoming an effective Facility Manager.

Step 5: Enhance Skills in Areas like Project Management, Business Continuity, and Risk Management

As you progress in your role as a facility manager, you should aim to enhance your skills in areas like Project Management, Business Continuity, and Risk Management.

These are crucial for overseeing complex facilities operations and ensuring smooth workflow even in the face of uncertainties.

Project management skills are essential as facility management often involves handling multiple projects simultaneously, coordinating with various teams, and ensuring the timely completion of tasks.

This requires proficiency in areas such as project planning, resource management, time management, and quality control.

Business continuity is another key area that facility managers need to master.

This involves developing, testing, and maintaining plans to ensure that the business can continue to function with minimal disruption in the event of a crisis or a significant disruption.

Risk management skills are equally important as they involve identifying, assessing, and prioritizing risks, and taking appropriate steps to mitigate them.

This could be anything from dealing with potential health and safety hazards to addressing potential security threats or handling environmental issues.

You can enhance these skills through relevant professional courses, on-the-job training, or by pursuing a postgraduate degree in a related field.

Gaining practical experience in these areas is also an excellent way to improve your skills, as it provides a real-world context for applying what you’ve learned.

You could also consider obtaining professional certifications such as Certified Facility Manager (CFM) or Facility Management Professional (FMP) which highlight your skills and competency in these areas.

Step 6: Obtain a Facility Management Certification

After obtaining the necessary education and gaining some experience in the field, you may want to consider getting a facility management certification.

This certification demonstrates your expertise and commitment to the field, and can make you more attractive to potential employers.

There are various certifications available, such as the Certified Facility Manager (CFM) or the Facility Management Professional (FMP) credentials offered by the International Facility Management Association (IFMA).

The choice of certification depends on your career goals, experience, and qualifications.

These certification programs usually involve a combination of education, experience, and passing an exam.

The CFM, for example, requires a certain number of years of experience in facility management, a degree in a related field, and successful completion of a competency-based exam.

Obtaining a facility management certification can not only boost your career prospects but also provide you with an opportunity to learn about the latest trends and practices in the field.

It is a way to assure potential employers of your dedication to maintaining high professional standards in facility management.

Step 7: Gain Experience in a Junior or Assistant Facility Management Role

Before stepping into a full-fledged Facility Management role, it is advisable to start your career in a junior or assistant role in Facility Management.

These roles typically involve assisting the facility manager in daily tasks such as coordinating maintenance and repair work, overseeing cleaning and security staff, managing budgets, and implementing safety measures.

This experience will provide you with an in-depth understanding of the daily operations, challenges, and responsibilities of a facility manager.

It will also give you the opportunity to learn about various aspects of facility management such as property management, emergency response planning, and sustainable facilities management.

This hands-on experience is invaluable and often looked for by employers when hiring for a Facility Manager position.

It provides a solid foundation for you to build your career on and offers you the opportunity to apply and refine the theoretical knowledge you have gained during your education.

During this phase, remember to build connections with professionals in the field, observe and learn from their experience, and constantly seek feedback to improve your skills.

It’s also a good time to identify areas in which you might want to specialize, such as energy management or space planning.

Step 8: Develop Strong Communication and Interpersonal Skills

As a Facility Manager, you must be able to communicate effectively with a variety of stakeholders, including employees, contractors, vendors, and executives.

This involves expressing complex ideas and information clearly and confidently, both verbally and in writing.

Regular tasks may include writing detailed reports, explaining maintenance procedures, and negotiating with suppliers.

Interpersonal skills are equally important in this role.

Building strong relationships can lead to more efficient and enjoyable workplace environments.

You must be able to manage conflicts, listen to others, and navigate social dynamics.

You can develop these skills through various means such as taking communication and leadership courses, participating in team activities, volunteering, and practicing active listening and empathy in your everyday life.

Another key part of communication in a facility manager role is understanding and conforming to the technical language and jargon of the industry.

This can be improved through professional development courses, industry networking events, and on-the-job experience.

Improving your communication and interpersonal skills is not a one-time task, but a career-long commitment.

These skills will help you in managing teams effectively, resolving disputes, ensuring smooth facility operations, and advancing in your career.

Step 9: Stay Updated with Latest Technology and Trends in Facility Management

In the rapidly evolving field of facility management, staying updated with the latest technology, innovations, and trends can give you a competitive edge.

Technology is transforming how facilities are managed, making it important for facility managers to understand and adopt new technologies such as building information modeling (BIM), computer-aided facility management (CAFM), and Internet of Things (IoT).

For example, IoT can enable real-time tracking and management of facilities, while BIM can help in visualizing and planning for space utilization and CAFM can help in efficient maintenance and asset management.

Virtual and augmented reality technologies are also finding their way into facility management for improved safety training and maintenance procedures.

Additionally, it’s vital to stay abreast with new regulations, industry standards and sustainability practices that can impact facility management.

Regularly attending industry conferences, workshops, and webinars can help you stay informed and ahead of the curve.

Pursuing additional certifications in these new technologies or areas of interest can also enhance your professional credibility and open up new career opportunities.

Remember, the more you know about the current best practices and future trends in facility management, the better equipped you will be to manage and enhance the value of the facilities you are responsible for.

Step 10: Apply for Facility Manager Positions

Once you’ve acquired the necessary education, skills, and certifications, it’s time to start applying for Facility Manager positions.

In the competitive world of facilities management, it’s essential to make your application stand out.

Start by tailoring your resume to highlight the most relevant skills and experiences for the position.

List your qualifications, including your degree, certifications like CFM, FMP or SFP, and any relevant experience such as managing a team or overseeing a large-scale project.

Remember, hiring managers are typically looking for candidates who can demonstrate their leadership skills, problem-solving abilities, and knowledge of industry-specific standards and regulations.

Next, write a compelling cover letter that explains why you’re a good fit for the role.

Highlight your achievements and how you’ve made a positive impact in previous roles.

Also, mention your familiarity with the industry and your ability to handle the responsibilities and challenges the role presents.

Finally, network with professionals in your field.

Attend industry events, seminars, and workshops.

Connect with professionals on platforms like LinkedIn. Many jobs are found through networking, so don’t underestimate the power of making connections.

Remember, getting your first job as a Facility Manager can take some time.

Be persistent and keep improving your skills and knowledge.

Every application and interview is a learning experience.

Keep applying and improving until you land the job you want.

Step 11: Continue Professional Development and Learning Opportunities.

As a facility manager, it is crucial to stay updated with the latest trends, techniques, and technology in the field.

This ongoing learning can be pursued through webinars, seminars, industry conferences, and workshops.

By attending these events, you can learn from industry professionals, network with peers, and gain insights into the future of facility management.

In addition, consider enrolling in professional development courses or earning additional certifications.

These programs often provide in-depth information about specific aspects of facility management such as sustainability, health and safety regulations, or project management.

Certifications not only enhance your skill set but also increase your credibility in the field, which could lead to career advancement opportunities.

Moreover, make it a habit to read industry-related journals, articles, and reports to stay informed about the latest research, case studies, and advancements in the field.

Joining professional groups or associations related to facility management can also provide you with resources and opportunities to connect with industry experts and professionals.

Remember, the field of facility management is constantly evolving, and staying current with new developments and practices can set you apart from other professionals and help you be more effective in your role.

Facility Manager Roles and Responsibilities

Facility Managers are responsible for ensuring an organization’s physical building and infrastructure are well-maintained and safe.

They oversee building maintenance, safety regulations, and facility operations, often managing a team of custodial or maintenance staff.

They have the following roles and responsibilities:

Facility Maintenance and Operations

Oversee and manage facility operations and maintenance activities.
Ensure all equipment and systems are functioning properly.
Plan and manage facility central services such as reception, security, cleaning, and maintenance.

Safety Compliance

Ensure the facility complies with all safety regulations and standards.
Conduct safety inspections and drills on a regular basis.
Coordinate with health and safety officers to maintain a safe working environment.

Building Maintenance

Coordinate and oversee building repairs and improvements.
Manage preventative maintenance programs for the facility.
Inspect buildings’ structures to determine the need for repairs or renovations.

Vendor Management

Manage relationships with contractors and service providers.
Negotiate contracts for cleaning, maintenance, security, and other facility services.
Manage and review service contracts to ensure facility management needs are being met.

Budgeting and Planning

Develop and manage facility budgets.
Plan and coordinate facility projects, such as office moves or renovations.
Forecast future facility needs and plan for them.

Emergency Planning and Crisis Management

Develop and implement emergency procedures and protocols.
Coordinate with external emergency services and responders.
Manage crises related to the facility, such as power outages or floods.

Sustainability

Develop and implement sustainable practices and initiatives.
Monitor energy usage and implement strategies to reduce energy costs.
Manage waste and recycling programs.

Staff Management

Manage, supervise, and train facility staff.
Recruit and hire maintenance and custodial staff as needed.
Conduct performance reviews and address any personnel issues.

Communication

Communicate regularly with management and staff about facility issues and updates.
Provide facility-related information and updates to all employees.
Manage and respond to facility requests or complaints from staff.

Continuous Learning

Stay current with advancements in facility management and technology.
Attend workshops, seminars, and conferences related to facility management.

What Does a Facility Manager Do?

Facility Managers are responsible for ensuring that the buildings and services meet the needs of the people that work in them.

They work across a wide range of sectors including healthcare, business, education, and government entities.

Facility Managers are accountable for services such as cleaning, security, and parking, to ensure the surrounding environment is in a suitable condition to work.

They also manage any refurbishments, renovations, and office moves to make sure they all run smoothly and according to plan.

In addition, they oversee the physical maintenance and safety of work spaces, ensuring that both the needs of the organization and the welfare of the employees are met.

This may involve dealing with issues related to plumbing, electricity, ventilation and climate control, and other building systems.

Furthermore, Facility Managers may be responsible for negotiating and managing contracts with outside vendors for various services, managing budgets, and ensuring compliance with health and safety standards.

Their ultimate goal is to create a safe, productive, and comfortable work environment for all employees, visitors, and clients.

Essential Facility Manager Skills

Project Management: Facility managers often oversee various projects, including facility renovations, system upgrades, and sustainability initiatives. Skills in project management, including budgeting, scheduling, and coordinating with contractors, are essential.
Technical Knowledge: A basic understanding of building systems such as HVAC, electrical, plumbing, and security systems is crucial. This enables the facility manager to oversee maintenance, diagnose issues, and make informed decisions about upgrades or replacements.
Communication: Facility managers need to communicate effectively with a wide range of people, from senior management to maintenance staff. They need to explain technical issues clearly, negotiate contracts, and often, deal with complaints or concerns from building users.
Leadership: As the person in charge of the facility, the manager must demonstrate leadership. This includes making tough decisions, managing staff, and setting the standard for professional behavior.
Problem-Solving: Facilities inevitably face issues, from equipment failures to space constraints. The ability to think creatively, analyze problems, and develop effective solutions is a crucial skill for a facility manager.
Customer Service: Facility managers often interact with employees, customers, or tenants. Good customer service skills help ensure that these interactions are positive and that any issues are addressed promptly and professionally.
Financial Management: Facility managers are often responsible for budgeting and financial planning for the facility. This can include tracking operational costs, planning for major expenditures, and finding ways to save money.
Regulatory Compliance: Facilities must comply with a range of regulations, from building codes to environmental laws. Knowledge of these regulations and the ability to ensure compliance are important skills for a facility manager.
Vendor Management: Facility managers often work with various vendors, from cleaning companies to equipment suppliers. Skills in negotiating contracts, managing relationships, and overseeing performance are important.
Sustainability: With an increasing focus on environmental responsibility, facility managers often need skills in sustainability. This can include implementing energy-saving measures, managing recycling programs, or overseeing green building certifications.
Risk Management: Facilities face a variety of risks, from natural disasters to security breaches. Facility managers need to be able to identify potential risks and develop plans to mitigate them.
Space Planning: In many organizations, the facility manager is responsible for space planning. This requires an understanding of how the space is used and the ability to plan for changes, such as relocations or expansions.
Time Management: Facility managers often juggle multiple tasks and priorities. Good time management skills help ensure that everything gets done efficiently and effectively.
Teamwork: Facility management often involves coordinating with other departments and working as part of a team. The ability to collaborate effectively and contribute to a positive team environment is important.
Technical Software: Knowledge of facility management software, such as computerized maintenance management systems (CMMS) or building automation systems (BAS), is a valuable skill for modern facility managers.

Facility Manager Career Path Progression

The Foundation: Junior Facility Manager

Starting as a Junior Facility Manager, you’ll begin by learning the ropes under the guidance of a senior manager.

Your tasks may involve coordinating basic facility services, conducting routine inspections, and assisting in the planning and execution of projects.

The key to success in this role includes:

Understanding the Basics: Develop a strong understanding of facility management practices and procedures.
Communication Skills: Foster excellent communication to successfully coordinate with vendors, staff, and senior management.
Organization: Keep track of multiple tasks and priorities effectively.

The Ascent: Facility Manager

As you gain experience, you’ll step into the role of a Facility Manager.

You will manage the day-to-day operations of the facility, ensuring a safe and efficient working environment.

To thrive in this role:

Problem-Solving: Sharpen your problem-solving skills to manage unexpected issues effectively.
Team Management: Develop strong team management skills to lead your team effectively.
Customer Service: Prioritize exceptional service for the occupants of your facility.

Reaching New Heights: Senior Facility Manager

The next step is the Senior Facility Manager position.

Here, you will oversee multiple facilities, lead larger teams, and make strategic decisions.

To excel at this level:

Leadership: Guide your teams towards achieving organizational goals.
Strategic Planning: Play an active role in the strategic planning and execution of facility management strategies.
Budgeting: Develop strong financial skills to manage the budget for multiple facilities.

Beyond the Horizon: Director of Facilities

With enough experience and a strong record of success, you may become a Director of Facilities.

In this role, you’ll oversee all facility operations within an organization or specific region.

The key focus areas in this role should be:

Strategic Leadership: Develop and implement strategic plans that align with the organization’s goals.
Financial Management: Manage large budgets and make financial decisions that affect the entire organization.
Relationship Management: Build strong relationships with key stakeholders, including executives, employees, and vendors.

Pinnacle of Success: Vice President of Facilities

The highest level in the facility management career path is the Vice President of Facilities.

In this role, you’ll be responsible for shaping the overall strategy for all facilities within an organization.

You’ll make critical decisions about facility operations, manage large teams, and work directly with the executive leadership team.

Facility Manager Salary

Entry-Level Facility Manager

Median Salary: $45,000 – $60,000 per year
Entry-level facility managers typically have 0-2 years of experience. They often hold bachelor’s degrees in facilities management, business administration or related fields. Their duties include supervising maintenance and repair, managing budgets, and ensuring the safety of the building occupants.

Mid-Level Facility Manager

Median Salary: $60,000 – $80,000 per year
With 2-5 years of experience, mid-level facility managers usually take on more complex responsibilities, such as strategic planning and operational management. They may also be expected to lead a team and manage larger facilities.

Senior Facility Manager

Median Salary: $80,000 – $100,000 per year
Senior facility managers often have 5+ years of experience. They are responsible for overseeing multiple facilities, planning and execution of facility upgrades, and ensuring compliance with regulations and standards.

Director of Facilities

Median Salary: $100,000 – $130,000+ per year
Directors of facilities usually have substantial experience in facilities management. Their role involves strategic planning, risk management, and often includes managing a large team and budget.

VP of Facilities Management / Chief Facility Officer

Median Salary: $130,000 – $200,000+ per year
At this level, individuals have significant experience and deep expertise in facilities management. They are often responsible for developing the company’s facilities management strategies, overseeing all facility functions, and leading large teams.

Facility Manager Work Environment

Facility Managers often work in a wide range of environments, including office buildings, schools, hospitals, retail settings, and manufacturing plants.

The nature of their work often requires them to be on site to oversee the maintenance and functionality of the buildings they manage.

Their work schedule typically adheres to regular business hours; however, they may need to be on call or work beyond normal hours in case of emergencies or to oversee significant repairs or maintenance work.

Facility Managers often have to liaise with multiple parties such as contractors, staff, and stakeholders.

This role can be demanding as it involves ensuring the safety, cleanliness, and efficiency of the facility they manage.

After gaining experience and demonstrating leadership skills, a Facility Manager may choose to start their own facility management company, providing services to multiple clients.

FAQs About Becoming a Facility Manager

What qualifications do I need to become a Facility Manager?

Becoming a Facility Manager typically requires a bachelor’s degree in facilities management, business administration, or a related field.

However, experience in maintenance, real estate, or project management can also be beneficial.

Professional certifications, like the Certified Facility Manager (CFM) or Facility Management Professional (FMP) credentials, can enhance your credibility in the field.

In addition to technical knowledge, strong leadership, communication, problem-solving, and organizational skills are crucial for this role.

How long does it take to become a Facility Manager?

The time it takes to become a Facility Manager can vary greatly depending on your educational and professional background.

Generally, obtaining a bachelor’s degree takes about four years.

Afterward, gaining practical experience through entry-level roles or internships in maintenance or property management is often necessary.

This could take an additional few years.

Additionally, preparing and obtaining professional certifications can take several months to a year.

Can I become a Facility Manager without a degree?

Yes, it’s possible to become a Facility Manager without a degree, especially if you have substantial experience in maintenance, real estate, or management.

Many employers value practical experience and skills over formal education.

However, having a degree related to facility management or business administration can provide a competitive edge and may be a requirement for some positions.

Professional certifications can also demonstrate your knowledge and commitment to the field.

Is Facility Management a stressful job?

Facility Management can be stressful at times due to the need to oversee various aspects of a facility, manage budgets, and respond to unexpected issues or emergencies.

The level of stress can depend on the size and type of facility, the number of responsibilities, and the individual’s stress management skills.

However, many Facility Managers find satisfaction in ensuring the smooth operation of facilities and solving diverse challenges, which can help mitigate stress.

What is the job outlook for Facility Managers in the next decade?

The job outlook for Facility Managers is positive, with steady growth expected over the next decade.

This is due to the continuous need for businesses and organizations to maintain and manage their facilities efficiently.

Additionally, the increasing emphasis on sustainability and energy efficiency may create new opportunities for Facility Managers with expertise in these areas.

Conclusion

There you have it.

Starting the voyage to become a facility manager might seem daunting, but it’s unquestionably gratifying.

Equipped with the right skills, education, and resolve, you’re on the precipice of making a substantial contribution to the operational world.

Keep in mind, the journey might be tough, but the possibilities are endless. Your ingenuity could streamline operations and revolutionize how we live, work, and interact in different facilities.

So, take that inaugural step. Immerse yourself in acquiring knowledge. Connect with industry professionals. And most importantly, never cease to manage and innovate.

Because the world is keenly awaiting what you can organize and accomplish.

And if you’re seeking personalized guidance on beginning or progressing your career in facility management, explore our AI Career Path Advisor.

This complimentary tool is designed to provide customized advice and resources to help you navigate your career path effectively.

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