Human Services Coordinator Job Description [Updated for 2025]

In the ever-evolving realm of human services, the role of a Human Services Coordinator is increasingly crucial.

As our society becomes more complex, the demand for compassionate, skilled individuals who can coordinate, enhance, and protect our societal services continues to grow.

But what exactly is expected of a Human Services Coordinator?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager crafting the perfect job specification,
• Or simply interested in the ins and outs of human services coordination,

You’ve come to the right place.

Today, we present a customizable Human Services Coordinator job description template, designed for effortless posting on job boards or career sites.

Without further ado, let’s delve into it.

Human Services Coordinator Duties and Responsibilities

Human Services Coordinators are responsible for the coordination and administration of programs and services to help individuals, families, and communities meet their basic and complex needs.

They must be skilled in developing service plans, managing cases, and connecting clients with appropriate resources.

Their duties and responsibilities include:

• Evaluating clients’ needs and eligibility for specific services or programs
• Developing, implementing, and reviewing individual service plans
• Coordinating and monitoring the services provided by various agencies and professionals
• Maintaining case files and documentation, and providing regular updates and reports
• Referring clients to other services and agencies when necessary
• Participating in case reviews and team meetings
• Providing crisis intervention in situations requiring immediate social service assistance
• Advocating for clients’ rights and needs
• Conducting community outreach to inform about available services and programs
• Complying with all regulations, standards, and ethical guidelines related to human services work

 

Human Services Coordinator Job Description Template

Job Brief

We are seeking a compassionate and organized Human Services Coordinator to manage our client services programs.

The Human Services Coordinator will be responsible for planning, directing, coordinating, and supervising the delivery of health and human services to our clients.

The ideal candidate has a deep understanding of community resources, excellent leadership skills, and a strong dedication to improving the lives of others.

 

Responsibilities

• Plan, direct, and coordinate the activities of social service programs and community organizations
• Work with clients directly to understand their needs and oversee the provision of services
• Conduct assessments to determine client eligibility for programs or services
• Prepare and maintain records and reports, such as budgets, personnel records, or training manuals
• Recruit, interview, and hire new staff
• Provide training and professional development opportunities for staff
• Network with other agencies and partners to collaborate on service provision
• Ensure compliance with federal, state, and local regulations

 

Qualifications

• Proven experience in social work, human services, or a related field
• Excellent leadership and organizational skills
• Strong understanding of community resources and services
• Excellent communication and interpersonal skills
• Proficiency in use of computer applications related to the work
• Bachelor’s degree in social work, human services, or a related field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Human Services Coordinator
• Work Environment: Office setting with fieldwork as required. Some travel may be required for meetings or client consultations.
• Reporting Structure: Reports to the Director of Human Services.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $65,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Human Services Coordinator Do?

Human Services Coordinators typically work in nonprofit organizations, health care facilities, social service agencies, or government departments.

Their primary role is to connect individuals and communities with needed services and resources.

They are responsible for assessing the needs of the individuals or communities they serve and developing customized service plans.

These plans can involve services such as counseling, medical assistance, educational support, or food and housing assistance.

Human Services Coordinators often work with a team of social workers, counselors, therapists, and other professionals to ensure that service plans are effectively implemented.

They also monitor and evaluate the effectiveness of the services provided, making necessary adjustments to ensure the individuals or communities are receiving the best possible support.

In addition, Human Services Coordinators may also be responsible for tasks such as managing budgets, coordinating volunteers, fundraising, grant writing, and advocating for their clients at a policy level.

They often serve as a bridge between their clients and the resources they need, with a goal of improving the quality of life for those they serve.

 

Human Services Coordinator Qualifications and Skills

A Human Services Coordinator should possess a range of skills and qualifications that align with your job description, such as:

• Strong interpersonal skills to effectively communicate and collaborate with a diverse group of people including clients, families, professionals, and community resources.
• Excellent organizational skills to manage multiple cases, documentation, and deadlines effectively.
• Adept at problem-solving and critical thinking to assess individual needs, develop appropriate service plans, and make prompt decisions in crisis situations.
• Knowledge and understanding of social service systems and community resources to provide accurate information and referrals.
• Empathy and compassion to understand and respond to the needs and concerns of individuals facing various life challenges.
• Ability to maintain confidentiality and respect the privacy of clients in all interactions.
• Proficient in the use of computer systems for data entry, communication, and report generation.
• Experience working in a human services field and a bachelor’s degree in social work, psychology, or a related field.

 

Human Services Coordinator Experience Requirements

Individuals interested in the role of a Human Services Coordinator often require a Bachelor’s degree in human services, social work, sociology, or a related field.

However, the practical experience required may vary significantly depending on the organization and the specific needs of the role.

For entry-level positions, candidates may need to have at least 1 to 2 years of experience working in a human services field.

This could be gained through internships, part-time work, or volunteer roles in non-profit organizations, community outreach programs, or social work settings.

Candidates with more than 3 years of experience are often considered for more advanced roles within the human services field.

This experience could be gained through previous roles such as Case Worker, Social Services Assistant, or Community Outreach Coordinator.

Those with more than 5 years of experience in the field may have developed more specialized skills and knowledge, as well as leadership experience.

They may be prepared for roles that require them to manage a team, oversee programs, or coordinate complex services for clients.

In addition to the years of experience, a successful Human Services Coordinator must have strong communication skills, the ability to work well with diverse populations, and a deep understanding of social service systems and resources.

They should also have experience in crisis intervention and case management.

 

Human Services Coordinator Education and Training Requirements

To become a Human Services Coordinator, individuals typically require a bachelor’s degree in human services, social work, psychology, or a related field.

The course work often includes study in social issues, psychology, ethics, and community development, which provides a comprehensive understanding of the challenges and needs of different communities.

Several roles may also require a master’s degree in a human services discipline, especially for positions that require more advanced responsibilities or specialization.

In some cases, employers prefer candidates with relevant work experience in the field of human services, whether through internships, part-time, or full-time positions.

Certifications such as the Human Services-Board Certified Practitioner (HS-BCP) can also be beneficial for career progression.

This certification signifies that the individual has met national standards of excellence in human services.

Finally, all Human Services Coordinators should possess strong communication and organization skills, as well as a genuine desire to help others.

The role often requires dealing with sensitive issues, thus requiring empathy, patience, and understanding.

 

Human Services Coordinator Salary Expectations

The average salary for a Human Services Coordinator is $41,229 (USD) per year.

However, the actual compensation can fluctuate based on factors such as years of experience, specific skills, geographic location, and the organization for which they work.

 

Human Services Coordinator Job Description FAQs

What skills does a Human Services Coordinator need?

Human Services Coordinators should possess strong communication and interpersonal skills to effectively interact with clients and other service providers.

They need to be adept at problem-solving and decision-making, as their role often involves managing and coordinating services for various clients.

They also need to have good organizational skills, critical thinking abilities, and empathy for understanding and addressing the needs of clients.

 

What qualifications does a Human Services Coordinator need?

A Human Services Coordinator usually requires a bachelor’s degree in social work, human services, psychology, or a related field.

Some positions may require a master’s degree or equivalent experience.

Additionally, relevant work experience in human services or a related field is often necessary.

Certain roles may also require a license or certification, depending on the state and specific job requirements.

 

What should you look for in a Human Services Coordinator’s resume?

A Human Services Coordinator’s resume should highlight a degree in a relevant field and any professional certifications.

Look for experience in human services, social work, or a similar field, especially in roles that required coordination or management of services.

Also look for evidence of strong communication, organizational, and problem-solving skills, and a demonstrated ability to work effectively with diverse client populations.

 

What qualities make a good Human Services Coordinator?

A good Human Services Coordinator is compassionate, empathetic, and dedicated to helping others.

They are excellent communicators, capable of interacting effectively with clients, their families, and other service providers.

They have strong problem-solving abilities and can make informed decisions even in challenging situations.

They are also well-organized and able to efficiently manage and coordinate multiple services and clients at once.

 

What are the challenges in hiring a Human Services Coordinator?

Hiring a Human Services Coordinator can be challenging as it requires finding an individual with a unique blend of education, experience, and soft skills.

The candidate needs to be both academically and practically qualified, but also emotionally intelligent, compassionate, and dedicated to helping others.

They should be able to handle stress well, make tough decisions, and work effectively with a wide range of clients and service providers.

 

Conclusion

And there you have it.

Today, we’ve explored the real essence of being a Human Services Coordinator.

Surprise, surprise?

It’s not just about managing cases.

It’s about building a better society, one individual at a time.

Armed with our comprehensive Human Services Coordinator job description template and real-world examples, you’re ready to step forward.

But why stop here?

Go even further with our job description generator. It’s your next move for creating perfectly-detailed job listings or refining your resume to sheer perfection.

Remember:

Every individual you assist is a part of the broader community.

Let’s shape a better world. Together.

How to Become a Human Services Coordinator (Complete Guide)

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