Ice Rink Manager Job Description [Updated for 2025]

In the dynamic world of sports and recreation, the role of an ice rink manager has never been more important.

As leisure activities evolve, the demand for skilled professionals to operate, manage, and maintain our ice rinks grows increasingly.

But let’s break the ice: What’s truly expected from an ice rink manager?

Whether you are:

• A job seeker trying to understand the nuances of this role,
• A hiring manager defining the perfect candidate,
• Or simply fascinated by the behind-the-scenes of ice rink management,

You’re in the right place.

Today, we present a customizable ice rink manager job description template, designed for easy posting on job boards or career sites.

Let’s glide right into it.

Ice Rink Manager Duties and Responsibilities

Ice Rink Managers oversee the everyday operations of ice rinks and manage the staff and events in the rink.

Their duties and responsibilities require a balance of administrative and operational tasks, as well as a strong understanding of ice maintenance and safety.

The daily duties and responsibilities of an Ice Rink Manager include:

• Oversee the operation of the ice rink, including maintenance of ice, cleanliness of the facility, and functionality of equipment
• Ensure that safety standards and procedures are met and followed by all staff and patrons
• Manage staff, including hiring, training, scheduling, and performance management
• Coordinate and oversee ice rink events, such as hockey games, ice skating lessons, and public skate sessions
• Manage the budget and finances of the ice rink, including tracking expenses and revenue, and planning for future costs
• Handle customer service matters, including addressing customer complaints and ensuring a high level of customer satisfaction
• Maintain records of maintenance, inspections, repairs, and safety checks
• Work with marketing teams to promote the ice rink and its events to the public
• Ensure compliance with local, state, and federal regulations related to ice rink operation and safety
• Order and maintain inventory of necessary supplies and equipment

 

Ice Rink Manager Job Description Template

Job Brief

We are seeking a dedicated and experienced Ice Rink Manager to oversee all operations of our ice rink facility.

The Ice Rink Manager’s responsibilities include overseeing ice maintenance, implementing safety policies, managing staff, coordinating ice schedules, and organizing and promoting ice rink activities.

A successful Ice Rink Manager should be knowledgeable about ice maintenance and safety procedures, have great communication skills, and have experience in management.

They should also have a passion for ice sports and fostering a welcoming environment for all patrons.

 

Responsibilities

• Oversee day-to-day operations of the ice rink facility.
• Manage all staff, including hiring, training, and scheduling.
• Ensure the ice is properly maintained and safe for use.
• Coordinate the ice schedule for all activities and events.
• Develop and implement safety and emergency procedures.
• Organize and promote events and activities at the ice rink.
• Manage the ice rink’s budget and finances.
• Handle customer inquiries and complaints.
• Ensure the facility is clean and well-maintained.
• Comply with all local and national safety and health regulations.

 

Qualifications

• Previous experience in ice rink management or a related field.
• Knowledge of ice maintenance and safety procedures.
• Strong management and leadership skills.
• Excellent communication and customer service skills.
• Ability to handle financial and administrative tasks.
• Ability to work flexible hours, including evenings and weekends.
• Passion for ice sports and creating a positive environment for patrons.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Ice Rink Manager
• Work Environment: Indoor ice rink. Physical activity required, including walking and standing for extended periods of time. Must be able to withstand cold temperatures.
• Reporting Structure: Reports to the Director of Operations or the General Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $65,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Ice Rink Manager Do?

Ice Rink Managers are responsible for the overall operations and management of the ice rink facility.

They usually work for public or private entities that operate ice skating rinks.

They are in charge of maintaining the quality of the ice surface, ensuring that the ice is regularly cleaned and resurfaced, and that the temperature settings are appropriately regulated for optimal ice conditions.

Ice Rink Managers also oversee the scheduling of activities on the rink, including public skating sessions, ice hockey games, figure skating practices, and various events.

They ensure that the facility’s usage is maximized while also accommodating necessary maintenance periods.

Part of their job involves managing staff, including hiring, training, and supervising rink personnel such as cashiers, skate guards, and zamboni drivers.

They also ensure safety protocols are followed, and that necessary repairs and maintenance tasks are promptly addressed.

In addition, Ice Rink Managers may handle the financial aspects of the rink operation, such as budgeting, pricing, and financial reporting.

They also oversee customer service, dealing with customers’ inquiries and complaints, and ensuring that skaters and visitors have a positive and enjoyable experience at the rink.

They may also be involved in marketing and promotional activities to attract more patrons and increase the visibility and popularity of the ice rink facility.

 

Ice Rink Manager Qualifications and Skills

An effective Ice Rink Manager should have the skills and qualifications that align with your job description, such as:

• Knowledge of ice rink operations and maintenance procedures, including ice resurfacing and refrigeration systems
• Strong organizational and time management skills to coordinate rink schedules, events, and maintenance tasks
• Exceptional communication skills to interact with staff, customers, vendors, and external stakeholders
• Customer service skills to ensure a positive experience for all rink visitors and handle any complaints or issues that arise
• Problem-solving abilities to address and resolve any operational or maintenance issues promptly and effectively
• Leadership and team management skills to oversee staff, including hiring, training, and performance evaluation
• Understanding of health and safety regulations applicable to the operation of an ice rink
• Physical fitness that allows them to be on their feet for long periods and respond to emergency situations as needed
• Ability to work flexible hours, including weekends, evenings, and holidays, as ice rinks often have extended operating hours

 

Ice Rink Manager Experience Requirements

Ice Rink Managers generally have a background in sport management or business, where they gain valuable theoretical and practical experience.

Entry-level candidates may have 1 to 2 years of experience, often through part-time roles or internships at recreational facilities or similar environments.

These professionals can gain on-the-job experience in roles such as Assistant Manager, Facility Coordinator, or Event Planner.

Candidates with more than 3 years of experience often have developed their management skills and knowledge through roles like Ice Rink Supervisor or Operations Manager.

They will have gained knowledge of ice maintenance, safety protocols, and day-to-day operations of an ice rink.

Those with more than 5 years of experience usually have some leadership experience in their background and may be ready for a managerial role.

They are also expected to have a comprehensive understanding of ice rink machinery, refrigeration, as well as risk management and customer service skills.

Additionally, Ice Rink Managers often require first aid and CPR certification.

They may also need to hold or obtain specific certifications related to the operation and maintenance of ice rinks or zambonis.

 

Ice Rink Manager Education and Training Requirements

Ice Rink Managers typically have a bachelor’s degree in Business Administration, Recreation Management, or a related field.

Experience in operations management, particularly in the recreation or sports industry, is often advantageous.

In addition to academic qualifications, many employers prefer candidates who have completed relevant certifications like the Certified Ice Rink Manager Program offered by the Ice Skating Institute.

Ice Rink Managers should be proficient in understanding the mechanics of ice resurfacing and refrigeration equipment.

Certifications in these areas, while not mandatory, are highly appreciated.

It is also beneficial for Ice Rink Managers to have First Aid and CPR certifications, due to the nature of the job.

Finally, previous experience in customer service and team management can prove to be an added advantage as it involves interacting with various customers and supervising different employees.

While advanced degrees are not typically required, pursuing courses in business administration or sports management could help in understanding and managing the business aspect of the role more efficiently.

 

Ice Rink Manager Salary Expectations

An Ice Rink Manager typically earns an average salary of $48,000 (USD) per year.

However, the actual income can fluctuate depending on the manager’s experience, the location of the rink, and the size and prestige of the employing organization.

 

Ice Rink Manager Job Description FAQs

What skills does an Ice Rink Manager need?

Ice Rink Managers should have excellent organizational and management skills to coordinate operations and personnel effectively.

They should also have good customer service skills to interact with rink patrons and address any issues or concerns.

Basic knowledge of ice maintenance, such as knowledge of resurfacing machines, is also advantageous.

 

Do Ice Rink Managers need a degree?

A degree is not typically required for an Ice Rink Manager, but having a degree in business management or a related field may be advantageous.

Crucially, they need extensive experience in ice rink operations or facilities management, and some employers may require specific certifications relevant to the ice rink industry.

 

What should you look for in an Ice Rink Manager resume?

When reviewing an Ice Rink Manager resume, look for previous experience in managing recreational facilities, particularly ice rinks.

Evidence of strong leadership, budget management, and customer service experience are also important.

Any certifications related to ice rink operations, such as Certified Ice Technician (CIT) or Certified Rink Administrator (CRA), would be a plus.

 

What qualities make a good Ice Rink Manager?

A good Ice Rink Manager should be a strong leader with the ability to manage and motivate a team.

They should be organized and detail-oriented to ensure the smooth running of the rink and the maintenance of the ice.

Good communication skills are important for interacting with staff and patrons, and problem-solving skills are crucial for quickly addressing any issues that may arise.

 

What are the daily duties of an Ice Rink Manager?

On a typical day, an Ice Rink Manager may oversee the maintenance of the ice, manage staff schedules, handle customer complaints or queries, and ensure the safety of the rink for its patrons.

They may also have administrative tasks such as budget management, marketing the rink, and liaising with vendors or contractors.

 

Conclusion

And there you have it.

Today, we’ve given you a behind-the-scenes look into the dynamic world of an ice rink manager.

And guess what?

It’s not just about maintaining the ice.

It’s about orchestrating a seamless experience, one rink session at a time.

With our comprehensive ice rink manager job description template and real-world examples, you’re fully equipped to step into this exciting role.

But why stop there?

Explore further with our job description generator. It’s your next step towards creating precise job listings or refining your resume to perfection.

Remember:

Every ice resurfacing, every customer interaction, plays a part in the bigger picture.

Let’s shape an unforgettable ice rink experience. Together.

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