In-flight Entertainment System Technician Job Description [Updated for 2024]

In the era of sky-high technology, the spotlight on In-flight Entertainment System Technicians has never been more focused.

As aviation technology advances, the demand for skilled technicians who can install, maintain and troubleshoot in-flight entertainment systems heightens.

But let’s delve deeper: What’s truly expected from an In-flight Entertainment System Technician?

Whether you are:

• An aspiring candidate trying to understand the core of this role,
• An aviation employer outlining the perfect candidate,
• Or simply fascinated by the intricacies of in-flight entertainment technology,

You’ve landed in the right place.

Today, we provide a customizable In-flight Entertainment System Technician job description template, crafted for easy posting on job boards or career sites.

Let’s take off into it.

In-flight Entertainment System Technician Duties and Responsibilities

In-flight Entertainment System Technicians are responsible for maintaining, repairing, and enhancing the entertainment systems found on aircraft to ensure optimal operation and provide passengers with high-quality entertainment options during flights.

The duties and responsibilities of an In-flight Entertainment System Technician include:

• Regularly inspecting and testing in-flight entertainment systems to ensure they are in proper working order
• Diagnosing and repairing faults in in-flight entertainment systems
• Installing new in-flight entertainment systems and upgrading existing ones
• Ensuring all work complies with safety standards and aviation regulations
• Maintaining accurate records of inspections, maintenance, and repair work
• Ordering new parts and equipment as needed
• Staying up-to-date with the latest in-flight entertainment technology
• Providing technical support to cabin crew in case of any in-flight entertainment system issues during a flight
• Performing preventative maintenance to avoid potential issues

 

In-flight Entertainment System Technician Job Description Template

Job Brief

We are seeking a skilled In-flight Entertainment System Technician to maintain, repair, and upgrade our in-flight entertainment systems.

The ideal candidate should possess strong technical skills, have a deep understanding of electronic systems, and be capable of troubleshooting hardware and software issues.

Responsibilities include performing regular system checks, diagnosing faults, performing repairs, and implementing system upgrades and enhancements.

Candidates should be familiar with the various types of in-flight entertainment systems and keep up-to-date with the latest technology advancements.

 

Responsibilities

• Conduct routine inspection and maintenance of in-flight entertainment systems
• Diagnose and repair faults in the in-flight entertainment system hardware and software
• Implement system upgrades and enhancements as needed
• Provide technical support and training to crew members on in-flight entertainment systems
• Record and maintain accurate system logs and records
• Work closely with manufacturers and software providers to ensure systems are up-to-date
• Test and confirm the system functionality after any repair or upgrade
• Ensure compliance with all aviation regulations and safety standards

 

Qualifications

• Proven experience as an In-flight Entertainment System Technician or similar role
• Strong knowledge of electronic systems and software applications
• Ability to diagnose and repair system faults
• Familiarity with aviation regulations and safety standards
• Ability to work in confined spaces and on occasion at heights (within the aircraft)
• Excellent problem-solving and critical thinking skills
• Good communication and training skills
• Technical degree in Electronics, Computer Science or a related field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Training and development opportunities

 

Additional Information

• Job Title: In-flight Entertainment System Technician
• Work Environment: This role is typically based in an airport or aircraft hangar. Some travel may be required for specific assignments.
• Reporting Structure: Reports to the Aircraft Maintenance Manager or Lead Technician.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $75,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an In-flight Entertainment System Technician Do?

An In-flight Entertainment System Technician, often working for airlines or companies specializing in aviation technology, is responsible for maintaining and troubleshooting the entertainment systems installed on commercial and private aircraft.

These professionals conduct regular system checks, carry out software updates, and diagnose hardware problems to ensure that passengers have access to functioning entertainment throughout their flight.

Their work involves installing new equipment, repairing or replacing faulty components, and ensuring the audio-visual quality of the system is up to standard.

In-flight Entertainment System Technicians also collaborate with other technical and engineering teams to integrate the entertainment system with other onboard technologies, such as satellite communication systems and aircraft safety systems.

They are often required to document their work, providing reports on system performance, maintenance activities, and potential improvements.

They need to stay updated with the latest technology trends in the aviation industry to continually enhance the in-flight entertainment experience.

In the event of system failures or issues during a flight, they are responsible for providing real-time remote support to the cabin crew, guiding them through necessary troubleshooting steps.

Their ultimate goal is to ensure a smooth, enjoyable, and uninterrupted entertainment experience for all passengers during their flight.

 

In-flight Entertainment System Technician Qualifications and Skills

An efficient in-flight entertainment system technician should have the skills and qualifications that align with your job description, such as:

• Technical skills and knowledge of aircraft entertainment systems to diagnose, repair and maintain all in-flight entertainment equipment.
• Ability to read and interpret wiring diagrams and schematics, in addition to understanding service manuals.
• Possessing strong problem-solving and troubleshooting skills to address system malfunctions and ensure optimal performance.
• Good communication skills to liaise with the crew, engineers, and other technicians, explaining technical details in clear language.
• Physical stamina and dexterity to work in confined aircraft cabins, perform tasks at height, and carry out precise repairs.
• Attention to detail to ensure all system components are installed and functioning properly to provide a high-quality entertainment experience for passengers.
• Good time management skills to complete tasks efficiently, maintaining the aircraft’s schedule.
• Familiarity with safety procedures and regulations, ensuring all work complies with aviation standards and guidelines.
• Customer service skills to address passenger inquiries and complaints about the entertainment system in a professional and courteous manner.

 

In-flight Entertainment System Technician Experience Requirements

Entry-level In-flight Entertainment System Technicians typically need to have a minimum of 1 to 2 years of practical experience in the aviation or electronic equipment maintenance field.

This experience can often be gained through internships, vocational training, or part-time roles.

Candidates must also have knowledge of aircraft in-flight entertainment systems, cabin electronics, and related components.

This knowledge is usually gained through specific training programs or technical schools.

Technicians with 3 to 5 years of experience often have a more comprehensive understanding of in-flight entertainment systems, including hardware and software troubleshooting, routine maintenance, and system upgrades.

Those with more than 5 years of experience are often considered experts in their field and may have some leadership or supervisory experience.

They are generally responsible for leading teams of technicians, providing technical training, and managing complex in-flight entertainment system projects.

Additional certifications such as the Aircraft Electronics Technician (AET) or similar certifications may also be required or preferred by some airlines.

All technicians should have a strong understanding of FAA regulations and airline standards, and they should be able to work independently or as part of a team, often in challenging conditions or tight spaces.

 

In-flight Entertainment System Technician Education and Training Requirements

In-flight Entertainment System Technicians typically require an associate’s degree in electronics, avionics technology, or another related field.

The program, which is often offered by technical institutes or community colleges, provides the necessary knowledge in understanding and troubleshooting electronic and electrical systems.

In addition, having a background in computer science or IT can also be beneficial, as the role often involves working with complex software systems.

For some complex roles, especially those that involve intricate systems or aircraft-specific systems, an employer may require a bachelor’s degree in avionics, electronics engineering, or a related discipline.

In addition to education, in-flight entertainment system technicians often need to have FAA certification.

This certification verifies that they have the specific knowledge and skills necessary to install, maintain, and repair aircraft electronic systems, including in-flight entertainment systems.

On-the-job training is also an essential part of their training where they learn about specific systems of different aircraft models.

Continuing education and staying updated with the latest technology is essential in this ever-evolving field, and as such, many technicians may also pursue advanced certifications or training courses in specific technological systems or new technologies.

 

In-flight Entertainment System Technician Salary Expectations

An In-flight Entertainment System Technician earns an average salary of $54,000 (USD) per year.

The actual earnings may vary based on factors such as the level of experience, qualifications, location, and the airline company for which they work.

 

In-flight Entertainment System Technician Job Description FAQs

What skills does an In-flight Entertainment System Technician need?

In-flight Entertainment System Technicians should possess a solid technical understanding of electronic systems, as well as proficiency in troubleshooting and maintenance techniques.

They should also have a good understanding of computer systems and network infrastructure.

Good communication skills are also needed as they may need to explain technical issues to non-technical airline staff or customers.

 

Do In-flight Entertainment System Technicians need a degree?

While a degree isn’t mandatory, many employers prefer candidates with an associate’s or bachelor’s degree in electronics, computer science, or a related field.

In addition, technicians usually have to complete specific training related to in-flight entertainment systems.

This training is often provided by manufacturers or airlines.

 

What should you look for in an In-flight Entertainment System Technician resume?

Relevant education and certifications are important, as well as experience with in-flight entertainment systems or similar electronic systems.

Candidates with a strong background in electronics or aviation technology would be ideal.

Any additional certifications, such as FAA certification, are a big plus.

Lastly, soft skills such as problem-solving and effective communication should also be considered.

 

What qualities make a good In-flight Entertainment System Technician?

A good In-flight Entertainment System Technician is detail-oriented, able to identify and solve complex technical issues efficiently.

They should be highly organized, capable of managing multiple tasks at once, and comfortable working under pressure.

They should also have a customer-focused attitude and excellent communication skills to explain technical issues to non-technical people.

 

Is it difficult to hire In-flight Entertainment System Technicians?

It can be challenging to hire In-flight Entertainment System Technicians due to the specialized nature of the role.

The ideal candidate would not only have a strong technical background in electronics and computer systems but also specific knowledge and experience in in-flight entertainment systems.

As such, it’s important to offer competitive compensation and opportunities for growth and training.

 

Conclusion

And there we have it.

Today, we’ve taken a closer look at the exciting world of an in-flight entertainment system technician.

Surprise! It’s not just about fixing screens.

It’s about enhancing the passenger experience, one system at a time.

With our user-friendly in-flight entertainment system technician job description template and real-world examples, you’re ready for takeoff.

But why stop at cruising altitude?

Go above and beyond with our job description generator. It’s your co-pilot for creating precise job listings or fine-tuning your resume to an impressive level.

Remember:

Every system repaired is a part of the bigger journey.

Let’s enhance that travel experience. Together.

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