Information Developer Job Description [Updated for 2025]

In the information era, the role of information developers has never been more crucial.

As technology progresses, so does the demand for skilled professionals capable of crafting, enhancing, and safeguarding our information architecture.

But what exactly is expected from an information developer?

Whether you are:

• A job seeker trying to decode the essence of this role,
• A hiring manager outlining the ideal candidate,
• Or simply interested in the intricate details of information development,

You’ve come to the right place.

Today, we present a customizable information developer job description template, tailored for effortless posting on job boards or career sites.

Let’s dive right in.

Information Developer Duties and Responsibilities

Information Developers, also known as Technical Writers, use their specialized knowledge and writing skills to develop and create documentation and digital content that conveys complex technical information in a simplified and comprehensible manner.

They have the following duties and responsibilities:

• Analyze the needs of the user and tailor content to meet those needs
• Develop, write, edit, and proofread technical and non-technical documents for accuracy and readability
• Collaborate with technical staff to make products and instructions easier to use and thus require fewer instructions
• Create and manage the documentation project plan
• Produce multimedia content like videos, blogs, and user manuals to explain product functionality
• Work closely with development and product teams to ensure documentation aligns with product release timelines
• Develop diagrams, charts, and graphs that increase users’ understanding
• Standardize content across platforms and media
• Gather usability feedback from customers, designers, and manufacturers
• Revise, rewrite, and maintain existing content and documentation

 

Information Developer Job Description Template

Job Brief

We are in search of a proficient Information Developer to create, develop, and manage all technical documentation pertinent to our business.

This role involves working closely with our product, development, and marketing teams to create materials that accurately represent our products and services.

The successful candidate should have a strong understanding of the software development process, technical acuity, and excellent writing skills.

 

Responsibilities

• Design, write, and edit technical and process documentation
• Collaborate with technical staff to make products and instructions easier to use
• Create tutorials to assist end-users with complex technical products
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
• Conduct ongoing usability testing on documentation and adjust content as needed
• Maintain a comprehensive library of technical terminology and documentation
• Analyze documents to maintain continuity of style and content
• Manage updates and revisions to technical literature

 

Qualifications

• Proven working experience in technical writing of software documentation
• Strong ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Excellent written and verbal communication skills
• Proficiency in MS Office and documentation tools
• Strong attention to detail
• Skilled at prioritization and multi-tasking
• BSc in Computer Science, Engineering, or a related field preferred

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Information Developer
• Work Environment: Office setting with options for remote work. Some travel may be required for team meetings or client consultations.
• Reporting Structure: Reports to the Documentation Manager or Technical Lead.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $60,000 minimum to $85,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Information Developer Do?

Information Developers, also known as Technical Writers, work in a variety of industries where they are responsible for creating technical documents and guides.

They write, edit, and design material that communicates complex information in a clear and concise manner.

This can include user guides, online help, white papers, design specifications, system manuals, and other documents.

Their role involves working with software developers, engineers, and other professionals to understand the workings of a product or a service.

They then use this knowledge to create instructional material that can be understood by non-technical users or stakeholders.

Information Developers may also be involved in creating and managing content for websites, blogs, and social media platforms.

They are often responsible for ensuring that the information is consistent, accurate, and accessible across various platforms.

In addition, they may also be tasked with researching and testing the products they are writing about, to ensure they fully understand its functionalities and can explain it clearly to the target audience.

In many cases, Information Developers also play a significant role in the user experience design process, as their work directly impacts how users interact with and understand a product or service.

 

Information Developer Qualifications and Skills

Information Developers, also known as Technical Writers, require a combination of technical understanding, writing ability, and soft skills to create clear, concise and user-friendly documentation.

The qualifications and skills necessary include:

• Strong written communication skills to produce clear, precise and coherent documents that are easy to understand for a variety of audience.
• Technical understanding and capability to comprehend complex information, processes, or systems in order to translate these into layman’s terms.
• Proficient in various documentation tools and software, such as Adobe FrameMaker, Microsoft Office Suite, MadCap Flare, and other content management systems.
• Excellent research skills to gather information from subject matter experts and various resources to ensure accurate and updated content.
• Project management skills to manage multiple projects at once, set timelines, meet deadlines and coordinate with various stakeholders.
• Attention to detail to ensure accuracy, consistency and quality of the produced content.
• Ability to work collaboratively with team members, such as Developers, Engineers, and Designers to better understand the product or service being documented.
• Problem-solving skills to identify gaps in information or documentation and to seek solutions to rectify these issues.

 

Information Developer Experience Requirements

Entry-level Information Developers often have a degree in Technical Writing, English, Journalism, Computer Science, or a related field, and may have 1 to 2 years of experience in a role such as Technical Writer, Content Developer, or similar roles.

This experience is often gained through internships, part-time roles, or cooperative education programs.

Candidates with 2 to 3 years of experience in the field have usually worked on more complex documentation projects, often in a specific industry such as software development, healthcare, or manufacturing.

They may have knowledge of specific documentation tools and systems, and may have experience in project management.

Information Developers with more than 5 years of experience have typically developed a wide range of skills, including advanced technical writing, project management, user interface design, and possibly programming or scripting languages.

They may have worked on a variety of documentation types, such as user manuals, online help systems, training materials, and product specifications.

They may also have significant experience in information architecture, and may be ready to take on a senior or managerial role.

 

Information Developer Education and Training Requirements

Information Developers typically have a bachelor’s degree in technical communication, information technology, computer science, or another related field.

They need a strong background in technical writing and must be proficient in using technical communication tools such as MadCap Flare, Adobe FrameMaker, and others.

Understanding and experience with programming languages such as HTML, CSS, and JavaScript may also be beneficial as Information Developers often work closely with software development teams.

Some positions, especially senior roles, may require Information Developers to have a master’s degree in Information Development or a related discipline.

This higher level of education often indicates the ability to handle complex projects and may suggest potential leadership qualities.

In addition to formal education, there are various certification programs available, such as Certified Professional Technical Communicator (CPTC) or the Certified Technical Trainer (CTT+), which can boost their credibility and expertise in the field.

Continuing education is also important in this field as technology and communication tools are constantly evolving.

Therefore, Information Developers are expected to stay updated with the latest trends and advancements in their field.

 

Information Developer Salary Expectations

The average salary for an Information Developer is around $75,506 (USD) per year.

The actual income can differ based on factors such as prior experience, educational background, the company of employment, and the geographical area of work.

 

Information Developer Job Description FAQs

What skills does an Information Developer need?

An Information Developer should have excellent writing and communication skills to create clear, concise, and comprehensive technical documents.

They should also have strong research skills to gather all necessary information about the product or system.

An ability to understand complex technical information and translate it into easy-to-understand instructions or guides is essential.

Attention to detail, creativity, and problem-solving skills are also important.

 

Do Information Developers need a degree?

Most Information Developer roles require a bachelor’s degree in English, Communications, Technical Writing, or a related field.

Some roles may accept equivalent work experience.

An understanding of the industry or field they will be writing about, such as software or engineering, can be beneficial.

In some cases, employers may look for Information Developers with a background in computer science or engineering.

 

What should you look for in an Information Developer resume?

Look for a strong background in writing, especially technical writing.

Experience with creating user manuals, online help, and other forms of technical documentation is a plus.

Knowledge of relevant tools and software, like Adobe FrameMaker, MadCap Flare, or DITA, is also beneficial.

Also, consider their knowledge of the industry or technology your company works with.

 

What qualities make a good Information Developer?

A good Information Developer is detail-oriented, ensuring that all technical documents are clear, concise, and free of errors.

They should be able to work independently and manage multiple projects simultaneously.

An Information Developer should also have strong research skills to gather all necessary information, and the ability to translate complex technical information into easily understandable text.

 

Is it difficult to hire Information Developers?

Hiring Information Developers can be challenging, as it requires finding someone with a unique blend of technical knowledge and writing skills.

Moreover, they should be able to understand your specific products or systems and translate that information into clear, user-friendly documentation.

It’s important to look for candidates who show a willingness to learn about new technologies and industries.

 

Conclusion

And there you have it.

Today, we’ve demystified the role of an information developer.

Surprise surprise?

It’s not just about compiling and documenting information.

It’s about designing knowledge, one piece of information at a time.

With our reliable information developer job description template and real-world examples, you’re prepared to embark on your journey.

But why end there?

Dive deeper with our job description generator. It’s your ultimate guide to creating precise job listings or refining your resume to perfection.

Remember:

Every piece of information is part of a larger narrative.

Let’s weave that narrative. Together.

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