Internal Investigations Manager Job Description [Updated for 2024]

In the corporate world, the focus on internal investigations managers has never been stronger.

As businesses continue to evolve, the demand for skilled professionals who can conduct, manage, and ensure the integrity of internal investigations grows.

But let’s delve deeper: What’s truly expected from an internal investigations manager?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager looking to outline the perfect candidate,
• Or simply fascinated by the world of internal investigations,

You’re in the right place.

Today, we present a customizable internal investigations manager job description template, designed for straightforward posting on job boards or career sites.

Let’s dive right in.

Internal Investigations Manager Duties and Responsibilities

Internal Investigations Managers are responsible for overseeing the internal investigation process within a company.

They identify, investigate, and resolve internal issues that may pose legal or financial risks to the company.

Here are the duties and responsibilities of an Internal Investigations Manager:

• Develop and implement internal investigation policies and procedures
• Oversee and conduct internal investigations relating to suspected violations of laws, regulations, and company policies
• Identify potential areas of compliance vulnerability and risk; develop and implement corrective action plans for resolution of problematic issues
• Prepare clear, concise, and thorough investigative reports and make recommendations based on investigation findings
• Coordinate with relevant departments to ensure compliance with laws, regulations, and company policies
• Provide guidance to the management team on compliance, regulatory requirements, and best practices
• Maintain knowledge of current trends, practices, and developments in the field of internal investigations
• Ensure confidentiality and maintain professional discretion throughout the investigation process
• Work with HR and legal departments in handling investigations to ensure fairness and compliance

 

Internal Investigations Manager Job Description Template

Job Brief

We are looking for an experienced and professional Internal Investigations Manager to lead and conduct complex internal investigations within our organization.

The ideal candidate will have a strong understanding of investigative procedures, compliance and risk management.

Internal Investigations Manager responsibilities include planning and managing investigations, reviewing and analyzing evidence, interviewing employees and reporting on findings.

This role requires excellent judgment, discretion, and the ability to make sound decisions in a fast-paced environment.

 

Responsibilities

• Plan, lead and manage complex internal investigations
• Review and analyze evidence to determine the course of investigations
• Interview employees and other individuals connected to investigations
• Prepare clear and concise investigation reports
• Maintain a high degree of confidentiality and discretion in all aspects of the job
• Ensure compliance with company policies and procedures
• Develop and implement investigation strategies
• Work closely with legal and HR departments
• Provide training and guidance to junior investigators

 

Qualifications

• Proven experience as an Internal Investigations Manager or similar role
• Strong knowledge of investigative procedures and legal guidelines
• Excellent report writing and presentation skills
• Strong analytical and problem-solving skills
• Ability to handle confidential information with discretion
• Excellent communication and interpersonal skills
• Knowledge of risk management and compliance
• BSc degree in Law, Criminal Justice, Business Administration or relevant field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Internal Investigations Manager
• Work Environment: Office setting with some travel may be required for investigations or meetings.
• Reporting Structure: Reports to the Director of Compliance or Legal.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $85,000 minimum to $130,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Internal Investigations Manager Do?

Internal Investigations Managers typically work in corporations across industries, government agencies, or in consulting firms.

They can also work as independent professionals.

Their primary role is to conduct investigations into possible internal violations of company policies or applicable laws.

These violations could include things like harassment, discrimination, fraud, or misuse of company assets.

They work closely with management, human resources, legal departments and sometimes law enforcement agencies, to gather information, conduct interviews, and present findings in a clear, concise manner.

The Internal Investigations Manager’s job is to ensure that all investigations are conducted in an impartial, ethical, and professional manner.

They also must ensure that all investigations comply with the company’s internal guidelines and external laws and regulations.

They may also be responsible for conducting training sessions for employees about compliance issues and company policies, and may be involved in developing and implementing policies and procedures to prevent future violations.

They must have excellent investigative, analytical, and communication skills, and a strong understanding of legal issues related to their field of work.

 

Internal Investigations Manager Qualifications and Skills

An Internal Investigations Manager should possess a range of skills and qualifications to effectively oversee and conduct internal investigations.

These include:

• Strong analytical skills to examine evidence, identify discrepancies and irregularities, and draw logical conclusions.
• Excellent communication skills to convey investigative findings clearly and efficiently to different stakeholders, including the management and employees involved in the investigation.
• Interpersonal skills to interact professionally and empathetically with employees at all levels and to maintain trust and confidence throughout the investigation process.
• Problem-solving skills to handle complex situations, make sound decisions under pressure, and find effective solutions to prevent future issues.
• Experience in investigative techniques, including conducting interviews, evidence collection, and case management.
• Knowledge of applicable laws, regulations and corporate policies to ensure investigations are conducted in compliance with legal and company guidelines.
• Strong ethical judgment to maintain confidentiality and handle sensitive information with discretion.
• Time management skills to ensure investigations are completed in a timely manner.
• Leadership skills to direct and supervise the work of the investigation team.

 

Internal Investigations Manager Experience Requirements

Internal Investigations Managers generally require significant experience in a legal, compliance, or law enforcement environment, often with a minimum of 5 to 7 years.

This allows them to gain a broad understanding of legal and ethical guidelines, as well as practical experience in conducting investigations.

Candidates usually start their career in roles such as Compliance Officer, Legal Advisor, or Law Enforcement Officer where they gain hands-on experience in dealing with internal policy violations and legal issues.

Those who have spent 3 to 5 years in mid-level roles, such as Senior Compliance Officer or Assistant Legal Advisor, often have an advantage.

In these positions, they typically take on more responsibility and get exposed to a wider range of investigative scenarios, increasing their overall investigatory skills.

Candidates who have held a leadership role in the past, such as a Compliance Manager or Lead Legal Advisor, for more than 2 years, are typically considered more favourably for an Internal Investigations Manager role.

This is because these roles often require a high level of leadership and decision-making skills, key to managing investigations and leading a team.

In addition, relevant industry certification, such as Certified Fraud Examiner (CFE) or Certified Internal Auditor (CIA), can be an added advantage for an Internal Investigations Manager role, showcasing a candidate’s commitment to their professional development and expertise in the field.

 

Internal Investigations Manager Education and Training Requirements

An Internal Investigations Manager typically holds a bachelor’s degree in criminal justice, business administration, or a related field.

This role demands a strong background in law enforcement or corporate security, along with proficiency in investigating fraud, theft, or other misconduct within an organization.

Some roles may require a master’s degree in criminal justice, law, or a related field, particularly for higher-level management positions.

Certification as a Certified Fraud Examiner (CFE) or Certified Protection Professional (CPP) is highly recommended and may be required for some positions.

Further training in corporate ethics, employment law, and regulatory compliance could also be beneficial.

Experience in investigative techniques, forensics, surveillance, and intelligence gathering is necessary for this role.

Ongoing education and training in new investigative techniques, technologies, and legal updates are essential for an Internal Investigations Manager to stay updated in their field.

 

Internal Investigations Manager Salary Expectations

The average salary for an Internal Investigations Manager is $86,395 (USD) per year.

However, the actual salary can vary greatly depending on factors such as industry experience, relevant qualifications, and the geographical location of the role.

 

Internal Investigations Manager Job Description FAQs

What skills does an Internal Investigations Manager need?

Internal Investigations Managers should possess excellent analytical skills to assess and review information efficiently.

They need strong communication skills to conduct interviews, interact with different departments, and present their findings.

They should also have good knowledge of business operations, legal compliance, and regulations related to their industry.

 

Do Internal Investigations Managers need a degree?

Most companies prefer Internal Investigations Managers to have a bachelor’s degree in Criminal Justice, Business Administration, or a related field.

Some positions might require a master’s degree or law degree.

Besides, relevant professional certifications like Certified Fraud Examiner (CFE) or Certified Internal Auditor (CIA) can enhance job prospects.

 

What should you look for in an Internal Investigations Manager’s resume?

Look for a solid background in investigation, legal, or audit roles.

Check for relevant certifications and knowledge of investigation techniques and procedures.

Proficiency in risk management, fraud detection, and law enforcement can be an added advantage.

Experience in your specific industry is also crucial.

 

What qualities make a good Internal Investigations Manager?

A good Internal Investigations Manager is highly ethical, fair, and impartial, conducting investigations without bias.

They are detail-oriented, diligent, and persistent, leaving no stone unturned during an investigation.

Good managers have strong leadership skills, capable of leading a team and managing multiple investigations simultaneously.

 

What are the daily duties of an Internal Investigations Manager?

On a daily basis, an Internal Investigations Manager may plan and conduct internal investigations related to alleged violations of laws, rules, and policies.

They may coordinate with legal and HR departments, conduct interviews, gather and analyze evidence, and prepare investigation reports.

They also develop and implement investigation procedures and protocols, provide training to the team, and stay updated on relevant laws and regulations.

 

Is it challenging to hire an Internal Investigations Manager?

Hiring an Internal Investigations Manager can be challenging due to the need for a unique blend of skills including investigation expertise, legal knowledge, and leadership abilities.

The role also requires a high degree of trust and integrity, making the vetting process critical and sometimes time-consuming.

 

Conclusion

And there we have it.

Today, we’ve unraveled the intricacies of what it truly means to be an Internal Investigations Manager.

Surprised?

It’s not just about conducting investigations.

It’s about fostering a culture of integrity, one case at a time.

Armed with our handy Internal Investigations Manager job description template and real-world examples, you’re ready to take the reins.

But don’t just stop there.

Dig further with our job description generator. It’s your indispensable tool for creating meticulously-detailed listings or refining your resume to perfection.

Remember:

Every investigation is a step towards maintaining organizational trust.

Let’s cultivate that integrity. Together.

How to Become an Internal Investigations Manager (Complete Guide)

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