IT Infrastructure Engineer Job Description [Updated for 2025]

In the digital age, the role of IT Infrastructure Engineers has become more crucial than ever.

As technology continues to evolve, the demand for skilled professionals capable of constructing, maintaining, and protecting our IT infrastructure continues to grow.

But let’s delve deeper: What’s really required from an IT Infrastructure Engineer?

Whether you are:

• A job seeker aiming to understand the core of this role,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the intricacies of IT infrastructure engineering,

You’ve come to the right place.

Today, we present a customizable IT Infrastructure Engineer job description template, designed for convenient posting on job boards or career websites.

Let’s dive right into it.

IT Infrastructure Engineer Duties and Responsibilities

IT Infrastructure Engineers are responsible for managing and maintaining an organization’s IT network and servers.

They work closely with internal stakeholders to ensure the IT infrastructure is kept up to date, secure, and fully operational.

Their main duties and responsibilities include:

• Design, installation, and maintenance of an organization’s IT infrastructure, including hardware, software, and networks
• Ensure high availability and acceptable levels of performance of mission critical host computer resources
• Develop and design new server infrastructures and maintain existing ones
• Identify, troubleshoot, and resolve hardware and software problems
• Perform system backup and recovery
• Proactively monitor and analyze system performance and reliability
• Develop and maintain comprehensive documentation of infrastructures, systems, and procedures
• Coordinate with other IT professionals in resolving network issues and implementing new solutions
• Ensure infrastructure security and compliance with IT policies
• Manage and lead infrastructure projects and upgrades

 

IT Infrastructure Engineer Job Description Template

Job Brief

We are searching for a talented and experienced IT Infrastructure Engineer to manage, design and optimize our organization’s IT infrastructure.

The successful candidate will be responsible for designing, organizing, modifying, and supporting our company’s computer systems.

IT Infrastructure Engineer duties include managing and ensuring efficiency of servers, network routers, switches, virtual environments, storage, and telecommunication systems.

Our ideal candidates have a proven track record in maintaining and improving IT infrastructure, and are familiar with cloud technologies and network installation.

 

Responsibilities

• Design, install and configure internal and customer facing servers, network devices and firewalls.
• Proactively manage and maintain server, network and firewall systems
• Administer and support core Microsoft, Cisco, Citrix and VMware technologies
• Develop and implement project plans, risk assessments and contingency plans
• Design and implement monitoring, configuration management and reporting functions
• Ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions and work with developers to implement fixes
• Maintain security, backup, and redundancy strategies
• Participate in the design of information and operational support systems

 

Qualifications

• Proven work experience as an IT Infrastructure Engineer, Network Engineer or similar role
• Experience with system installation, configuration and analysis
• Thorough knowledge of networks, network protocols, and security
• Experience with cloud technologies, virtualization and network installation
• Excellent problem-solving and communication skills
• Ability to manage complex projects and multi-task
• Professional certifications (e.g., Microsoft Certified Systems Administrator (MCSA), CCNA etc.) are a plus
• BS/MS degree in Computer Science, Engineering or a related field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: IT Infrastructure Engineer
• Work Environment: This position requires on-site work in a technical environment. Some remote work may be permitted.
• Reporting Structure: Reports to the IT Infrastructure Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $75,000 minimum to $130,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an IT Infrastructure Engineer Do?

IT Infrastructure Engineers typically work for corporations across industries in their IT departments, or they can work for IT firms that provide services to various businesses.

Their primary role is to design, build, and maintain the hardware and software components of a company’s IT network.

This can include servers, computers, routers, switches, firewalls, software deployment, security updates, and ensuring the overall connectivity of the network.

They often collaborate with other IT professionals to solve complex technical issues and ensure that the IT infrastructure is running smoothly and efficiently.

They also work closely with stakeholders to understand their technology needs and implement solutions that align with business goals.

Furthermore, IT Infrastructure Engineers are responsible for monitoring and managing system performance and security.

They conduct regular system audits to identify potential issues and implement proactive solutions.

In addition, they may manage disaster recovery efforts, ensuring that critical data is backed up and can be restored in the event of a system failure.

Overall, an IT Infrastructure Engineer plays a critical role in maintaining the technological backbone of a company, ensuring its operations run smoothly and efficiently.

 

IT Infrastructure Engineer Qualifications and Skills

IT Infrastructure Engineers utilize a mix of technical proficiency, problem-solving skills and industry knowledge to manage and maintain an organization’s IT infrastructure.

These include:

• Expertise in designing, building, and maintaining IT infrastructure systems, including servers, networks, and storage systems.
• Strong understanding of various operating systems (Windows, Linux, etc.), networking protocols, and system administration.
• Ability to identify infrastructure issues, troubleshoot complex hardware and software faults, and implement effective solutions.
• Strong proficiency in using various diagnostic tools to monitor and manage IT infrastructure performance.
• Exceptional problem-solving skills to quickly and efficiently resolve any infrastructure-related issues.
• Strong communication skills to provide clear instructions to the IT team, report to higher management, and communicate effectively with vendors and clients.
• Good teamwork and interpersonal skills to collaborate with other IT professionals in maintaining the IT infrastructure.
• Attention to detail and organizational skills to handle multiple tasks simultaneously without compromising on accuracy.
• Awareness of IT security standards and data protection regulations to ensure infrastructure is protected against threats.
• Ability to keep up with the latest IT trends and technologies to ensure the infrastructure remains up-to-date and efficient.

 

IT Infrastructure Engineer Experience Requirements

For an entry-level IT Infrastructure Engineer position, candidates are typically required to have 1 to 2 years of hands-on experience, which can be gained through internships or part-time roles.

Experience with computer networks, hardware, software, and other IT systems is typically required.

Candidates with a background in roles such as IT Support Specialist, Network Administrator, or System Administrator often have the necessary experience to transition into this role.

It’s beneficial for these professionals to have an understanding of operating systems, networking, server architecture, and virtualization technologies.

Candidates with more than 3 years of experience often have a deep understanding of IT infrastructure, including designing, implementing, and managing network systems.

They usually possess strong troubleshooting skills and have experience with system performance monitoring.

Those with more than 5 years of experience often have experience in a leadership role, such as IT Team Leader or IT Manager.

These professionals often have a background in managing large-scale IT infrastructure projects and are capable of making high-level decisions regarding IT strategy, security, and architecture.

In addition to these experience requirements, most IT Infrastructure Engineers are expected to have relevant certifications, such as the Cisco Certified Network Associate (CCNA), Microsoft Certified: Azure Solutions Architect Expert, or the VMware Certified Professional – Data Center Virtualization.

 

IT Infrastructure Engineer Education and Training Requirements

IT Infrastructure Engineers usually hold a bachelor’s degree in computer science, information technology, or a related field.

This degree educates students on the fundamentals of systems and network management, data storage, and computer programming.

In addition to a bachelor’s degree, hands-on experience is highly valued in this field.

Many IT Infrastructure Engineers gain practical experience through internships or entry-level positions.

Candidates often possess a deep understanding of operating systems such as Linux or Windows, networking, and cloud services.

Familiarity with scripting languages such as Python, Ruby, or Bash is also beneficial.

Some roles may require a master’s degree in a specific IT discipline or relevant work experience.

A master’s degree usually indicates a candidate’s advanced knowledge and potential for leadership roles.

Certifications are also a significant aspect of an IT Infrastructure Engineer’s education.

They could pursue certifications in areas like Cisco Certified Network Associate (CCNA), Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect.

These certifications indicate the candidate’s expertise and dedication to the field.

Continued learning and staying up-to-date with the latest advancements in technology are crucial for IT Infrastructure Engineers.

Regular training sessions, seminars, and workshops can greatly benefit professionals in this ever-evolving field.

 

IT Infrastructure Engineer Salary Expectations

An IT Infrastructure Engineer can expect to earn an average salary of $84,137 (USD) per year.

The actual salary can vary based on factors such as experience, certifications, the size of the company, and the geographical location.

 

IT Infrastructure Engineer Job Description FAQs

What skills does an IT Infrastructure Engineer need?

IT Infrastructure Engineers should have a solid understanding of network infrastructure and network hardware.

They also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers.

Knowledge of application transport and network infrastructure protocols is highly important.

Excellent analytical and problem-solving skills are essential, and they should also have good interpersonal and communication skills to work effectively with other team members and clients.

 

Do IT Infrastructure Engineers need a degree?

Most IT Infrastructure Engineer positions require a bachelor’s degree in a related field such as computer science, information systems or engineering.

Some employers may prefer candidates with a master’s degree, while others may accept equivalent work experience in lieu of formal education.

Certifications related to network technologies like Cisco Certified Network Professional (CCNP) can also be advantageous.

 

What should you look for in an IT Infrastructure Engineer’s resume?

An IT Infrastructure Engineer’s resume should highlight their technical skills in areas like network engineering, system administration, and IT project management.

Look for experience with specific technologies relevant to your infrastructure.

Certifications such as those from Cisco, CompTIA, or Microsoft can demonstrate technical proficiency.

Additionally, look for evidence of strong problem-solving skills, familiarity with IT security practices, and experience troubleshooting complex IT issues.

 

What qualities make a good IT Infrastructure Engineer?

A good IT Infrastructure Engineer is highly analytical, able to understand complex systems and identify potential issues or improvements.

They’re also reliable and detail-oriented, since small errors can lead to significant system issues.

Good communication skills are also important, as they’ll need to collaborate with other IT professionals and explain complex technical issues to non-technical colleagues.

 

Is it difficult to hire IT Infrastructure Engineers?

Hiring IT Infrastructure Engineers can be challenging due to the high demand for these professionals and the specific technical expertise required for the role.

To attract top talent, employers often need to offer competitive compensation packages, opportunities for professional development, and challenging, engaging work environments.

 

Conclusion

And there you have it.

Today, we’ve unlocked the enigma of what it actually means to be an IT Infrastructure Engineer.

Surprised?

It’s not just about managing servers and networks.

It’s about shaping the digital backbone of businesses, one IT solution at a time.

With our comprehensive IT Infrastructure Engineer job description template and real-world examples, you’re ready to make your next career move.

But why stop there?

Go further with our job description generator. It’s your go-to resource for crafting precise job listings or fine-tuning your resume to perfection.

Remember:

Every IT solution is a part of a bigger, interconnected network.

Let’s shape that digital future. Together.

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