IT Quality Assurance Coordinator Job Description [Updated for 2025]

In the realm of Information Technology, the role of IT Quality Assurance Coordinators has become pivotal.

As technology advances at a relentless pace, the demand for experts who can ensure, enhance and protect the quality of our IT systems escalates.

But let’s delve deeper: What’s truly expected from an IT Quality Assurance Coordinator?

Whether you are:

• A job seeker wanting to understand the core of this role,
• A hiring manager outlining the perfect candidate,
• Or simply fascinated by the intricacies of IT quality assurance,

You’ve come to the right place.

Today, we present a customizable IT Quality Assurance Coordinator job description template, designed for effortless posting on job boards or career sites.

Let’s dive straight into it.

IT Quality Assurance Coordinator Duties and Responsibilities

IT Quality Assurance Coordinators ensure the smooth operation and integrity of software or systems by conducting tests and identifying areas for improvement.

They manage these tasks using a systematic, tech-savvy approach and a deep understanding of software systems and quality standards.

The duties and responsibilities of an IT Quality Assurance Coordinator include:

• Develop and implement testing processes for new and existing software applications or systems
• Identify and document system failures and inconsistencies and work towards finding viable solutions
• Conduct routine audits of software or system performance and prepare detailed status reports
• Work closely with the software development team to improve the quality of the product
• Ensure software complies with established quality standards
• Train and mentor team members on new testing methods, tools, and processes
• Coordinate with project managers and product owners to understand software requirements and design tests accordingly
• Assist in the release of software updates and patches
• Keep abreast of the latest IT quality assurance trends and emerging technologies

 

IT Quality Assurance Coordinator Job Description Template

Job Brief

We are seeking a skilled IT Quality Assurance Coordinator to ensure our information systems function seamlessly.

The coordinator will be responsible for implementing and monitoring quality control processes, executing system tests, and documenting any identified issues.

The ideal candidate must be proficient in data analysis and have an in-depth understanding of quality assurance principles.

Ultimately, the role of the IT Quality Assurance Coordinator is to ensure that all of our systems operate accurately, effectively, and meet both internal and external requirements.

 

Responsibilities

• Plan, conduct and monitor testing and inspection of information systems to ensure quality.
• Develop, recommend and monitor corrective and preventive actions.
• Prepare reports to communicate outcomes of quality activities.
• Identify training needs and organize training interventions to meet quality standards.
• Coordinate and support on-site audits conducted by external providers.
• Evaluate audit findings and implement appropriate corrective actions.
• Manage risk and ensure compliance with standards and regulatory requirements.
• Assure ongoing compliance with quality and industry regulatory requirements.

 

Qualifications

• Proven experience as an IT Quality Assurance Coordinator or similar role.
• Thorough knowledge of methodologies of quality assurance and standards.
• Excellent numerical skills and understanding of data analysis/statistical methods.
• Great attention to detail and a result-driven approach.
• Outstanding communication skills.
• Excellent organizational and leadership abilities.
• Reliable and Trustworthy.
• BSc/ Ba in business administration or relevant field.
• Certification of quality control is a strong advantage (ISO 9000 etc.).

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Continuous training and development

 

Additional Information

• Job Title: IT Quality Assurance Coordinator
• Work Environment: This position is based in an office environment with the potential for remote work.
• Reporting Structure: Reports to the IT Quality Assurance Manager or Director of Quality Assurance.
• Salary: Salary is commensurate with experience and qualifications, as well as market and business considerations.
• Pay Range: $76,000 minimum to $132,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an IT Quality Assurance Coordinator Do?

IT Quality Assurance Coordinators, often known as QA Coordinators, work in a variety of industries where software and IT systems are used.

They are primarily responsible for ensuring the quality and functionality of software and IT systems within their organization.

QA Coordinators work closely with Software Developers, Engineers, and other IT professionals to plan and execute tests on software applications and IT systems.

These tests are designed to identify potential bugs, errors, or issues that could hinder functionality or user experience.

Their job also involves comparing the final product with the initial design specifications and client requirements to ensure complete satisfaction.

They are also responsible for documenting testing processes, recording results, and making recommendations for improvements or corrections.

IT Quality Assurance Coordinators may also be tasked with maintaining and improving testing methodologies and procedures to ensure the most effective and efficient testing processes.

They are also responsible for coordinating and supervising the work of Quality Assurance Analysts and other quality assurance staff, ensuring they adhere to the highest standards and comply with industry regulations and company policies.

In addition, they often play a critical role in training employees on quality assurance measures, procedures, and standards.

They also work with cross-functional teams to drive continuous improvement and promote a culture of quality across the organization.

 

IT Quality Assurance Coordinator Qualifications and Skills

An IT Quality Assurance Coordinator should possess the skills and qualifications that correspond to the job requirements, such as:

• Technical skills to understand the software development process and the tools and technologies used in the process.
• Good understanding of system testing, software quality assurance best practices and methodologies, to ensure the product is of the highest quality.
• Exceptional attention to detail to identify any errors or inconsistencies in the software that may be missed.
• Problem-solving skills to identify the root cause of the problem and implement effective solutions.
• Interpersonal skills to work efficiently with different teams and communicate the issues and solutions effectively.
• Analytical skills to understand the complex software systems and the potential impacts of changes.
• Knowledge of regulatory standards applicable to the IT industry to ensure compliance.
• Project management skills to manage multiple projects at the same time and ensure timely delivery.

 

IT Quality Assurance Coordinator Experience Requirements

For entry-level IT Quality Assurance Coordinator positions, candidates typically require 1 to 2 years of experience in the IT field.

This experience may be gained through internships or part-time roles in IT, particularly those involving testing or quality assurance.

Candidates may also gain relevant experience by taking on roles such as Quality Assurance Tester, IT Analyst, or Software Developer.

These positions often provide the necessary exposure to the software development life cycle and the practical application of quality assurance methodologies and tools.

For those seeking more senior IT Quality Assurance Coordinator positions, employers often look for candidates with 3 to 5 years of experience in a Quality Assurance role or a similar IT role.

During this time, candidates should have developed a deep understanding of quality assurance processes, software development, and project management principles.

Candidates with more than 5 years of experience in the field, especially those who have demonstrated leadership skills or have managed projects or teams, may be suitable for IT Quality Assurance Coordinator roles with greater responsibilities.

Such roles may require the candidate to manage the entire quality assurance process, coordinate between different teams, and make key decisions regarding software quality.

Certifications such as Certified Software Quality Analyst (CSQA) or Certified Manager of Quality/Organizational Excellence (CMQ/OE) could also be beneficial for these roles as they demonstrate a professional commitment to maintaining IT quality standards.

 

IT Quality Assurance Coordinator Education and Training Requirements

IT Quality Assurance Coordinators typically require a bachelor’s degree in computer science, information technology, or a related field.

Strong knowledge of software QA methodologies, tools, and processes are essential.

Familiarity with SQL and scripting is beneficial, and experience with performance and/or security testing is a plus.

Some roles may require a master’s degree in a specific IT or software engineering discipline, depending on the complexity and level of the position.

Knowledge of the software development lifecycle is vital, and experience in project management could be beneficial.

There are several certifications available such as Certified Software Quality Analyst (CSQA) or Certified Associate in Software Quality (CASQ) that could strengthen a candidate’s resume.

A proven track record of managing and directing software and product testing is essential.

Staying up-to-date with new testing tools and test strategies, as well as demonstrating a dedication to ongoing learning, is crucial in this rapidly evolving field.

Lastly, excellent communication skills are needed to effectively collaborate with team members and convey technical information to non-technical personnel.

 

IT Quality Assurance Coordinator Salary Expectations

The average salary for an IT Quality Assurance Coordinator is $67,281 (USD) per year.

However, this figure can fluctuate based on factors such as years of experience, level of education, specific skills, and the location of employment.

The type of industry and the size of the company can also significantly impact the salary.

 

IT Quality Assurance Coordinator Job Description FAQs

What skills does an IT Quality Assurance Coordinator need?

An IT Quality Assurance Coordinator should have strong analytical skills to identify and solve potential problems in software applications.

They need to have an understanding of different testing methods and software development life cycles.

Strong communication skills are also essential as they often have to liaise with developers and project managers.

An eye for detail and high level of accuracy are crucial in this role.

 

Do IT Quality Assurance Coordinators need a degree?

While a degree in computer science or a related field is often preferred, some organizations may hire candidates who have gained relevant experience without formal qualifications.

However, a solid understanding of software development and testing is usually required.

Additional qualifications, such as certifications in quality assurance or project management, are also beneficial.

 

What should you look for in an IT Quality Assurance Coordinator resume?

Firstly, look for evidence of experience in software testing and quality assurance.

Also, check if the candidate is familiar with various testing methods, and if they have hands-on experience with quality assurance tools and software.

Candidates with a background in project coordination could also be beneficial for this role.

Lastly, look for any industry-specific knowledge that might be relevant to your organization.

 

What qualities make a good IT Quality Assurance Coordinator?

A good IT Quality Assurance Coordinator is detail-oriented and has excellent problem-solving skills.

They need to be able to identify potential issues and devise solutions quickly and efficiently.

They should be able to work independently but also as part of a team.

In addition, they should be able to communicate complex information in a clear and concise manner.

 

How challenging is it to hire an IT Quality Assurance Coordinator?

Hiring an IT Quality Assurance Coordinator can be challenging due to the specific combination of skills and experience required for the role.

There is a high demand for experienced quality assurance professionals, so companies may need to offer competitive salaries and benefits to attract top talent.

Having a clear understanding of the role’s requirements and offering ongoing training opportunities can help attract the right candidates.

 

Conclusion

And there you have it.

Today, we’ve unveiled the true facets of being an IT Quality Assurance Coordinator.

Can you guess?

It’s not just about finding bugs or fixing glitches.

It’s about ensuring smooth, error-free digital experiences.

With our comprehensive IT Quality Assurance Coordinator job description template and real-world examples, you’re fully equipped to venture forward.

But why limit yourself?

Take the plunge with our job description generator. It’s your next destination for creating precise job listings or polishing your resume to a shine.

Remember:

Every bug-free software is a step towards a seamless digital infrastructure.

Let’s create that future. Together.

How to Become an IT Quality Assurance Coordinator (Complete Guide)

The Strange Side of Success: Weird Jobs That Actually Pay

The Job Trend Revolution: Careers That Are Setting the Pace

Stress Overload: Unveiling the Hardest Jobs in the Modern World!

Living for the Thrill: The Lure of the World’s Most Dangerous Jobs