Janitorial Services Manager Job Description [Updated for 2025]

In today’s fast-paced, cleanliness-focused world, the role of a janitorial services manager has never been more important.

As society continues to prioritize cleanliness and organization, the demand for skilled individuals who can manage, oversee, and enhance our cleaning operations grows stronger.

But let’s delve deeper: What’s truly expected from a janitorial services manager?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager aiming to define the ideal candidate,
• Or simply curious about the intricacies of janitorial services management,

You’re in the right place.

Today, we present a customizable janitorial services manager job description template, designed for effortless posting on job boards or career sites.

Let’s dive right in.

Janitorial Services Manager Duties and Responsibilities

Janitorial Services Managers oversee the cleaning, maintenance, and sanitation of buildings.

They may work in various settings, such as offices, schools, hospitals, or residential buildings.

Their primary responsibilities typically include:

• Developing and implementing cleaning schedules and routines
• Training janitorial staff in cleaning and maintenance tasks
• Supervising janitorial staff, including assigning tasks and evaluating performance
• Ensuring that all areas of a building are clean, sanitary, and safe
• Inspecting and evaluating the physical condition of facilities to determine the type of work required
• Ordering and managing inventory of cleaning supplies and equipment
• Handling customer complaints and special requests
• Maintaining records of inspections, work orders, and maintenance activities
• Ensuring compliance with health and safety regulations
• Coordinating with building management or homeowners for any major maintenance or renovation needs

 

Janitorial Services Manager Job Description Template

Job Brief

We are looking for an experienced and dedicated Janitorial Services Manager to oversee our cleaning operations.

The Janitorial Services Manager will be responsible for maintaining a clean, safe, and healthy environment for our building occupants.

The ideal candidate has a keen eye for detail, a proactive attitude, and takes pride in maintaining a clean and orderly environment.

They will manage a team of janitors, ensuring efficient operations, meeting health and safety standards, and customer satisfaction.

 

Responsibilities

• Recruit, train, and supervise janitorial staff
• Manage schedules and assignments of janitorial staff
• Inspect buildings regularly for cleanliness and safety
• Ensure adherence to health and safety regulations
• Manage inventory and ensure adequate supplies
• Respond to emergency cleaning situations
• Maintain inspection records and prepare reports
• Resolve customer complaints and issues
• Coordinate with external vendors as needed
• Develop and implement cleaning procedures and standards

 

Qualifications

• Proven work experience as a Janitorial Services Manager or similar role
• Knowledge of cleaning methods and equipment
• Familiarity with health and safety regulations
• Ability to handle heavy equipment and machinery
• Excellent organizational and team management skills
• Strong communication and interpersonal skills
• High school diploma is required; relevant certification is a plus

 

Benefits

• Health insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Janitorial Services Manager
• Work Environment: This position operates in various building and facility settings. The role routinely requires the use of cleaning equipment and supplies.
• Reporting Structure: Reports to the Facility Manager or Operations Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $70,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Janitorial Services Manager Do?

A Janitorial Services Manager is typically employed by a wide range of businesses and organizations, from schools and offices to shopping malls and hospitals.

Their primary role is to oversee and coordinate the cleaning, maintenance, and repair activities within a facility to ensure it meets health and safety standards.

Janitorial Services Managers often hire, train, and supervise janitorial staff, ensuring that they properly clean floors, windows, washrooms, and other areas of the building.

These managers are often responsible for ordering cleaning supplies and equipment, as well as maintaining an inventory and arranging for equipment repairs or replacements as needed.

In addition to these tasks, they often inspect the facility regularly to assess the quality of the cleaning work and to identify areas that may need additional attention or repair.

Furthermore, they may also be responsible for developing and implementing cleaning schedules and procedures, and ensuring compliance with these standards among their staff.

They may also handle budgeting for their department, and addressing any concerns or complaints about cleanliness or maintenance.

In some cases, the Janitorial Services Manager may work closely with other managers or administrators within the facility to ensure that all cleaning and maintenance activities are coordinated with other operations, such as events or renovations.

 

Janitorial Services Manager Qualifications and Skills

A competent Janitorial Services Manager should have the skills and qualifications that match your job description, such as:

• Experience in janitorial or custodial work with knowledge of cleaning procedures, products, and equipment.
• Strong organizational and leadership skills to manage a team of custodial staff efficiently and effectively.
• Problem-solving skills to address and resolve issues related to cleaning and maintenance.
• Time management skills to ensure all tasks are completed on schedule and within budget.
• Excellent interpersonal and communication skills to interact with staff, suppliers, and clients professionally and respectfully.
• Ability to train and supervise janitorial staff in the safe use of equipment, cleaning products, and adherence to health and safety regulations.
• Physical stamina to work on their feet for extended periods and perform janitorial tasks as needed.
• Knowledge of basic maintenance and repair skills for minor issues in the facilities they manage.
• Inventory management skills to keep track of cleaning supplies and equipment, and order replacements as needed.

 

Janitorial Services Manager Experience Requirements

For the role of a Janitorial Services Manager, candidates typically require at least 2-3 years of experience in a janitorial or custodial role.

This experience allows them to develop the necessary skills in cleaning, maintenance, and basic repairs.

Aspiring Janitorial Services Managers may start their careers in entry-level positions such as Janitor, Custodian, or Cleaner, where they gain hands-on experience in maintaining the cleanliness and sanitation of facilities.

Candidates with more than 3-5 years of experience in such roles have usually honed their abilities in managing cleaning schedules, maintaining cleaning supplies inventory, and ensuring adherence to safety standards.

They may also have gained some experience in training and supervising cleaning staff.

Candidates with more than 5 years of experience, particularly in supervisory or team lead roles, are often considered for the role of Janitorial Services Manager.

Such candidates are expected to have developed leadership skills and have a sound understanding of budgeting, scheduling, and compliance with health and safety regulations.

Furthermore, some employers may require Janitorial Services Managers to have specific certifications such as the Certified Custodial Supervisor (CCS) or Registered Building Service Manager (RBSM) credentials, which signify advanced knowledge and professionalism in the field of janitorial services management.

 

Janitorial Services Manager Education and Training Requirements

Janitorial Services Managers typically require a high school diploma or its equivalent as a minimum educational qualification.

While not always mandatory, some employers prefer candidates who have completed a postsecondary degree or certificate in facility management, business administration, or a related field.

In addition to education, significant relevant work experience is usually necessary, often including several years in a custodial role before advancing to a managerial position.

They need to have a comprehensive understanding of cleaning procedures, safety guidelines, and equipment operation.

Managers should also be knowledgeable about building maintenance and repair.

Janitorial Services Managers should have strong leadership and organizational skills as they are responsible for managing teams, creating work schedules, and ensuring the efficiency of cleaning services.

Voluntary certifications, such as the Certified Custodial Supervisor (CCS) or Certified Building Service Executive (CBSE), are available through industry organizations like the Building Service Contractors Association International (BSCAI).

These certifications can enhance professional credibility and demonstrate a commitment to the industry.

Many managers also participate in ongoing training programs to stay updated on the latest cleaning techniques, equipment, and health and safety regulations.

 

Janitorial Services Manager Salary Expectations

A Janitorial Services Manager earns an average salary of $50,756 (USD) per year.

The actual income can fluctuate based on factors such as experience, location, and the size of the facility they are managing.

 

Janitorial Services Manager Job Description FAQs

What skills does a Janitorial Services Manager need?

A Janitorial Services Manager should possess leadership and organizational skills to manage a team of janitors efficiently.

They should have excellent communication skills to interact with their team, clients, and vendors.

Knowledge of cleaning techniques, tools, and supplies is necessary.

They should also have problem-solving abilities to handle any operational issues or employee conflicts.

 

Do Janitorial Services Managers need a degree?

While a degree is not a strict requirement, some employers prefer Janitorial Services Managers to have a degree in facility management, business administration, or a related field.

More than a degree, employers value proven experience in janitorial services and management roles.

 

What should you look for in a Janitorial Services Manager resume?

Look for a solid background in janitorial or custodial services, with a proven track record of managing teams.

They should have knowledge of industry-standard cleaning methods and health and safety regulations.

Certifications such as the Certified Custodial Supervisor (CCS) can be beneficial.

Also, look for evidence of strong leadership, communication, and problem-solving skills.

 

What qualities make a good Janitorial Services Manager?

A good Janitorial Services Manager is detailed-oriented, ensuring all cleaning tasks are completed to the highest standard.

They should be good leaders, able to motivate their team and maintain high morale.

The ability to handle stress and solve problems quickly is crucial.

They should also have good customer service skills to liaise with clients effectively.

 

Is it difficult to hire a Janitorial Services Manager?

Hiring a Janitorial Services Manager can be challenging, as the role requires a blend of janitorial knowledge and management skills.

Candidates should have experience in managing teams and should be comfortable with the physical aspects of the job.

Offering competitive salaries and benefits, as well as opportunities for growth, can help attract high-quality candidates.

 

Conclusion

And there you have it.

Today, we’ve shone a light on what it truly means to be a Janitorial Services Manager.

And guess what?

It’s not just about cleaning spaces.

It’s about creating a healthier, cleaner environment, one sweep at a time.

With our comprehensive Janitorial Services Manager job description template and real-world examples, you’re ready to make your move.

But why stop there?

Dig deeper with our job description generator. It’s your next step towards creating precise job listings or polishing your resume to perfection.

Remember:

Every well-maintained space contributes to a bigger, cleaner picture.

Let’s create that future. Together.

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