Junior IT Technician Job Description [Updated for 2025]

In the digital realm, the demand for Junior IT Technicians is continually on the rise.

As technology progresses, the need for competent individuals who can maintain, troubleshoot, and secure our digital infrastructure grows stronger.

But what does a Junior IT Technician’s role truly entail?

Whether you are:

• A job seeker wanting to understand the fundamentals of this position,
• A hiring manager crafting the perfect job specification,
• Or simply fascinated by the intricacies of information technology,

You’ve landed in the right spot.

Today, we present a customizable Junior IT Technician job description template, designed for effortless posting on job boards or career sites.

Let’s dive right in.

Junior IT Technician Duties and Responsibilities

Junior IT Technicians are responsible for providing technical assistance and support related to computer systems, hardware, and software.

They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.

Their daily duties and responsibilities include:

• Setting up workstations with computers and necessary peripheral devices
• Checking computer hardware to ensure functionality
• Installing and configuring appropriate software and functions according to specifications
• Developing and maintaining local networks in ways that optimize performance
• Ensuring security and privacy of networks and computer systems
• Providing orientation and guidance to users on how to operate new software and computer equipment
• Performing troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Maintaining records/logs of repairs and fixes and maintenance schedule
• Identifying computer or network equipment shortages and place orders
• Assisting in training personnel on proper usage of hardware and software

 

Junior IT Technician Job Description Template

Job Brief

We are seeking a dedicated Junior IT Technician to join our team.

In this role, you will be responsible for troubleshooting and resolving IT-related issues, installing and configuring hardware and software components, and assisting in the maintenance of our network systems.

Our ideal candidate is a problem-solver who is familiar with various operating systems and platforms.

You should have a solid understanding of computer systems, mobile devices and other tech products, with a keen interest in technology and a desire to learn and grow in the field.

 

Responsibilities

• Install and configure computer hardware, software, systems, networks, printers and scanners
• Monitor and maintain computer systems and networks
• Respond in a timely manner to service issues and requests
• Provide technical support across the company (in-person or over the phone)
• Set up accounts for new users
• Repair and replace equipment as necessary
• Conduct electrical safety checks on computer equipment
• Assist senior IT staff in creating documentation and manuals

 

Qualifications

• Proven experience as an IT Technician or relevant position
• Excellent diagnostic and problem-solving skills
• In-depth understanding of diverse computer systems and networks
• Good knowledge of internet security and data privacy principles
• Excellent communication skills
• Certification as an IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
• Associate or bachelor’s degree in Computer Science, Information Systems or a related field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Training and development opportunities

 

Additional Information

• Job Title: Junior IT Technician
• Work Environment: Office setting with occasional travel for on-site support. Some remote work may be required.
• Reporting Structure: Reports to the IT Manager or Senior IT Technician.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $40,000 minimum to $60,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Junior IT Technician Do?

A Junior IT Technician primarily works under the supervision of senior IT professionals and is involved in the daily operations of the IT department.

Their tasks often include setting up hardware and installing and configure software and drivers.

They are tasked with maintaining and repairing technological equipment, such as computers and printers, to ensure operational efficiency.

They also play a vital role in troubleshooting different hardware and software issues, removing outdated software, installing updates, and conducting regular system checks for potential issues.

Junior IT Technicians are responsible for creating and maintaining comprehensive documentation of IT processes, system logs, and other records to aid in fault resolution.

They are often the first point of contact for employees for any IT-related issues and they assist in training users on how to appropriately use computer hardware and software systems.

Moreover, they may also be tasked with monitoring and maintaining network servers, ensuring connectivity and a high level of performance.

Despite their ‘junior’ title, they play a crucial role in any IT department, contributing significantly to the smooth running of computer systems within a business.

 

Junior IT Technician Qualifications and Skills

A Junior IT Technician should have a combination of technical knowledge, problem-solving skills and a basic understanding of information systems, such as:

• Basic knowledge of computer systems, hardware, and software to troubleshoot, maintain and repair IT systems.
• Understanding of operating systems, network configurations, and server hardware to ensure smooth and secure IT operations.
• Problem-solving skills to accurately diagnose and swiftly resolve issues or malfunctions that may arise in the IT systems.
• Communication skills to explain complex IT issues in simple terms to non-technical staff, and to work effectively with team members and users.
• Attention to detail to spot issues and anomalies that can affect the performance of the IT systems.
• Patience and customer service skills to provide support to users and manage their IT-related concerns and complaints.
• Willingness to continually learn and stay updated with the latest IT trends and technologies.

 

Junior IT Technician Experience Requirements

For a Junior IT Technician role, the experience requirements often include 1-2 years in a similar IT role or technical support role.

These professionals typically gain practical experience and knowledge through internships, part-time roles, or entry-level positions in IT support.

The experience of a Junior IT Technician usually involves exposure to tasks such as troubleshooting, maintaining computer systems, and providing technical support to users.

Some may also have experience in areas such as data recovery, hardware installation, and network management.

Candidates who have experience with specific software and systems relevant to the role will stand out.

For example, skills and experience in operating systems like Windows, Linux, or macOS or familiarity with databases and networking are usually highly valued.

Additionally, those with additional certifications such as CompTIA A+, Network+, or Security+, or vendor-specific certifications such as those from Microsoft or Cisco, are often preferred as these certifications demonstrate a commitment to continuous learning and a strong grasp of the field.

 

Junior IT Technician Education and Training Requirements

A Junior IT Technician typically requires a minimum of an associate’s degree in information technology, computer science or a related field.

However, many employers prefer candidates with a bachelor’s degree.

Fundamental knowledge in areas such as hardware, software, and networks are essential.

Familiarity with operating systems like Windows, Linux, or macOS and proficiency in programming languages such as Java, Python, or C++ can also be beneficial.

For certain roles, relevant IT certifications such as CompTIA A+, Network+, or Cisco Certified Network Associate (CCNA) may be required or preferred.

These certifications validate the understanding of basic technology concepts and assist in demonstrating a commitment to the IT field.

Internships or prior work experience in an IT environment can provide valuable hands-on training and are often preferred by employers.

Continued learning and staying updated with the latest technology trends is crucial in this rapidly evolving field.

Therefore, many Junior IT Technicians participate in ongoing educational opportunities and workshops.

 

Junior IT Technician Salary Expectations

A Junior IT Technician earns an average salary of $39,990 (USD) per year.

The actual earnings may vary based on factors such as experience, certifications, the size and type of the company, and the geographical location.

 

Junior IT Technician Job Description FAQs

What skills does a junior IT technician need?

Junior IT technicians should have strong technical skills to understand, troubleshoot and resolve IT related issues.

They must also be familiar with various operating systems such as Windows, Linux and MacOS.

Basic knowledge of network management and data backup/recovery is also important.

In addition, they should possess good problem-solving, communication and customer service skills, as they will often interact with users facing technical difficulties.

 

Do junior IT technicians need a degree?

Most junior IT technician roles require at least a high school diploma or equivalent, along with some relevant IT certification, such as CompTIA A+ or Network+.

However, some employers may prefer candidates with an associate’s or bachelor’s degree in computer science, information technology or a related field.

 

What should you look for in a junior IT technician’s resume?

In a junior IT technician’s resume, look for evidence of technical knowledge and troubleshooting skills.

Certifications are a strong plus, and any experience, even if it’s an internship or part-time job, can be beneficial.

Check for familiarity with operating systems and networking.

Also, look for soft skills like problem-solving, communication, and customer service, as these are important for assisting users.

 

What qualities make a good junior IT technician?

A good junior IT technician should be detail-oriented and have a natural curiosity for understanding and solving technical issues.

They must be patient and possess good communication skills, as they often have to explain technical terms to non-technical users.

They should also be eager to learn and stay updated with the latest technological advancements.

 

Is it difficult to hire junior IT technicians?

The level of difficulty in hiring a junior IT technician depends on the specific needs of the company and the current job market.

In a market with a shortage of IT skills, it may be challenging to find qualified candidates.

However, offering competitive salaries, additional training, and a clear path for career advancement can attract potential candidates.

 

Conclusion

And there you have it.

Today, we’ve demystified the role of a Junior IT Technician.

Surprised?

It’s not just about fixing computers.

It’s about ensuring seamless technological operations, one IT task at a time.

With our ready-to-use Junior IT Technician job description template and real-life examples, you’re primed to make your career leap.

But why end your journey there?

Go further with our job description generator. It’s your ultimate tool for crafting meticulous job listings or perfecting your resume to a T.

Remember:

Every IT solution contributes to the larger technology landscape.

Let’s shape that future. Together.

How to Become a Junior IT Technician (Complete Guide)

Odd Occupations: The Weirdest Jobs on the Planet

Calm, Cool Careers: Finding Success Without the Stress

Crisis-Proof Careers: Jobs That Shine in Economic Hard Times

Wealth Wave: Top Jobs That Are Making Millionaires Right Now!