Junior SAP SD Support Specialist Job Description [Updated for 2025]

In the modern business landscape, the importance of Junior SAP SD Support Specialists is continually growing.

As technology progresses, the demand for capable professionals who can manage, optimize and secure our SAP Sales and Distribution (SD) systems becomes increasingly crucial.

But what exactly is expected from a Junior SAP SD Support Specialist?

Whether you are:

• A job seeker trying to understand the demands of this role,
• A hiring manager defining the perfect candidate,
• Or simply interested in the intricacies of SAP SD support,

You’ve come to the right place.

Today, we present a customizable Junior SAP SD Support Specialist job description template, designed for effortless posting on job boards or career sites.

Let’s dive in.

Junior SAP SD Support Specialist Duties and Responsibilities

Junior SAP SD Support Specialists provide support and assistance in the implementation and ongoing usage of SAP SD (Sales and Distribution) systems.

They play a crucial role in problem-solving and ensuring smooth software operation.

They have the following duties and responsibilities:

• Provide first level support to SAP end-users and help in troubleshooting SAP SD issues.
• Understand the business processes in the SAP SD module and provide solutions to improve them.
• Assist in the implementation of new SAP SD projects and enhancements.
• Work closely with the senior SAP SD specialists and other team members to deliver high-quality solutions.
• Create and maintain documentation for SAP SD support processes and guidelines.
• Conduct regular training sessions for end users to improve their understanding of the SAP SD system.
• Test and validate the SAP system after any updates or changes to ensure it meets the business requirements.
• Monitor SAP SD system regularly to detect issues early and take necessary corrective actions.
• Escalate complex issues to senior SAP SD specialists or other relevant parties for resolution.

 

Junior SAP SD Support Specialist Job Description Template

Job Brief

We are seeking a Junior SAP SD Support Specialist to join our team.

The successful candidate will be responsible for providing technical support and troubleshooting for SAP SD (Sales and Distribution) system.

The role includes identifying system issues, resolving user queries and supporting the implementation of new solutions.

The ideal candidate will have a basic understanding of the SAP SD module, problem-solving skills, and the ability to work as part of a team.

 

Responsibilities

• Provide support to end-users for SAP SD module
• Identify, troubleshoot, and resolve SAP SD system issues
• Assist in the implementation of new SAP solutions
• Conduct regular system checks to ensure functionality
• Collaborate with the team to develop and implement system improvements
• Document system issues, solutions and user instructions
• Stay updated with the latest SAP updates and industry trends
• Provide training to new users or team members

 

Qualifications

• Basic understanding of SAP SD module
• Experience with SAP system support or similar role
• Good problem-solving skills and attention to detail
• Excellent communication skills
• Ability to work as part of a team
• Understanding of basic business processes
• Degree in Computer Science, Information Technology or relevant field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Junior SAP SD Support Specialist
• Work Environment: Office setting with options for remote work. Some travel may be required for team meetings or client consultations.
• Reporting Structure: Reports to the SAP Support Manager or IT Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $75,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Junior SAP SD Support Specialist Do?

A Junior SAP SD (Sales and Distribution) Support Specialist typically works in businesses that use SAP software for their sales and distribution operations.

They are often part of an IT or business operations team.

They work closely with other SAP specialists and end-users, providing technical support and helping to troubleshoot issues with the SAP SD module.

This can include dealing with issues related to order processing, shipping, invoicing, and pricing.

Their role is to understand the business processes and ensure that the SAP SD module is aligned with these processes.

They are responsible for configuring the system to meet the specific needs of the business and ensuring that it functions correctly.

A Junior SAP SD Support Specialist also plays a role in testing the SAP system, identifying and correcting any errors, and ensuring that any changes do not impact the system’s performance or usability.

In addition to these technical duties, Junior SAP SD Support Specialists often provide training to end-users, helping them understand how to use the system efficiently and effectively.

They may also be involved in creating user manuals and other documentation.

Continuous learning is crucial in this role as SAP regularly updates its software.

Therefore, they need to stay updated with the latest developments and enhancements in the SAP SD module.

Finally, they may be called upon to provide input into strategic decisions about the SAP system, such as upgrades or the implementation of new modules.

 

Junior SAP SD Support Specialist Qualifications and Skills

A Junior SAP SD Support Specialist should possess both technical and soft skills that are critical to their role.

These include:

• Proficiency in SAP Sales and Distribution (SD) module, including configuration and application of various SD components.
• Good understanding of SAP system navigation, transaction codes, and data structures related to the SD module.
• Ability to troubleshoot and resolve SAP SD issues, document solutions and communicate them effectively to users.
• Basic understanding of integration points between SAP SD and other modules such as MM (Material Management), FI (Financial Accounting), and CO (Controlling).
• Strong analytical skills to understand complex business processes and translate them into SAP configurations.
• Excellent communication skills to effectively work with end users, understanding their needs and explaining solutions in a user-friendly manner.
• Attention to detail and organizational skills to manage multiple tasks and deadlines.
• Teamwork and collaboration skills to work effectively in a cross-functional team environment.
• Ability and willingness to continuously learn and stay updated with SAP technologies and best practices.

 

Junior SAP SD Support Specialist Experience Requirements

Entry-level candidates for the role of Junior SAP SD Support Specialist typically require 1 to 2 years of experience with the SAP Sales and Distribution (SD) module, often acquired through internships, co-op programs, or similar roles in a business-related field.

These professionals may have worked in positions such as SAP Intern, Junior SAP Consultant, or SAP SD Analyst, where they gained practical knowledge in handling SAP software and troubleshooting common issues.

Candidates with 2 to 3 years of SAP SD experience are often expected to have more in-depth knowledge of order-to-cash processes, pricing, billing, and shipping functionalities within the SAP SD module.

They should also be familiar with integration points with other SAP modules like MM (Materials Management) and FI (Financial Accounting).

Professionals seeking this role should also have a background in business process analysis, functional and technical design, and system configuration and testing.

Those with additional experience in project management or team leadership may be well-prepared for progression into senior roles in the future.

Certification in SAP SD or a related field can be an added advantage for candidates, demonstrating their commitment and expertise in this domain.

 

Junior SAP SD Support Specialist Education and Training Requirements

A Junior SAP SD Support Specialist typically requires a bachelor’s degree in computer science, information technology, or a related field.

They must have a solid understanding of SAP software, specifically in the Sales and Distribution (SD) module.

SAP certification in the SD module is highly desirable and often preferred by employers.

Some roles may require previous experience in a support role or with SAP implementation, although this can sometimes be overlooked for candidates with strong technical skills and a willingness to learn.

In addition to the technical skills, a Junior SAP SD Support Specialist should also have strong problem-solving skills, an analytical mindset, and excellent communication skills to effectively resolve customer issues and communicate with the team.

Further professional development can be pursued through advanced SAP certifications and training in areas such as SAP Advanced Business Application Programming (ABAP), or other SAP modules.

Continued learning and staying updated with the latest SAP developments is crucial in this role.

This ongoing education can be achieved through seminars, webinars, and professional courses.

Having additional certifications or a master’s degree in a related field may also demonstrate a candidate’s commitment to their professional development and their potential for leadership roles.

 

Junior SAP SD Support Specialist Salary Expectations

A Junior SAP SD Support Specialist can expect to earn an average salary of $69,000 (USD) per year.

The actual earnings may fluctuate based on experience, qualifications, the employing company, and location.

 

Junior SAP SD Support Specialist Job Description FAQs

What skills does a Junior SAP SD Support Specialist need?

A Junior SAP SD Support Specialist needs strong technical skills, especially in SAP SD (Sales and Distribution) and other related SAP modules.

They should have knowledge of order-to-cash processes, pricing, billing, and other sales and distribution areas.

Additionally, good problem-solving skills, attention to detail, and the ability to communicate effectively with non-technical team members are important.

 

Do Junior SAP SD Support Specialists need a degree?

Yes, a Bachelor’s degree in Information Technology, Computer Science, or a related field is typically required for a Junior SAP SD Support Specialist position.

Some employers may prefer candidates with SAP certifications or specific SAP module expertise.

 

What should you look for in a Junior SAP SD Support Specialist resume?

Look for a degree in a relevant field, experience with SAP systems, and particularly SAP SD.

Knowledge of related modules or systems, like SAP MM (Material Management) or SAP FI (Financial Accounting), can be a bonus.

Also, pay attention to their problem-solving skills, team collaboration experience, and any instances where they helped troubleshoot or improve SAP systems.

 

What qualities make a good Junior SAP SD Support Specialist?

A good Junior SAP SD Support Specialist is detail-oriented and has strong technical skills.

They should be analytical and good problem solvers, capable of diagnosing and addressing system issues quickly.

Excellent communication skills are also important, as they often need to explain complex technical issues to non-technical colleagues.

They should also be good team players who can work collaboratively with other IT and business professionals.

 

What are the responsibilities of a Junior SAP SD Support Specialist?

A Junior SAP SD Support Specialist is generally responsible for assisting in the maintenance and support of the SAP SD module, troubleshooting system issues, and providing solutions.

They may also help with configuring the system to meet business needs, assisting with system upgrades, and documenting procedures and changes.

Training end-users on how to use the system effectively may also be part of their role.

 

Conclusion

And there we have it.

Today, we’ve shed light on the ins and outs of being a Junior SAP SD Support Specialist.

Surprising, isn’t it?

It’s not just about offering tech support.

It’s about shaping the way businesses operate, one system issue at a time.

With our ready-to-use Junior SAP SD Support Specialist job description template and real-world examples, you’re primed to make your next move.

But why put a full stop here?

Delve further with our job description generator. It’s your next station for crafting precise job listings or polishing your resume to shine.

Bear in mind:

Every system solution is a piece of a larger puzzle.

Let’s shape that future. Together.

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