Laundromat Attendant Job Description [Updated for 2025]

In today’s fast-paced world, the role of the laundromat attendant has never been more important.
As our lives become busier, the need for efficient, reliable, and meticulous individuals who can manage and maintain our laundromats grows stronger.
But let’s delve into the specifics: What’s truly expected from a laundromat attendant?
Whether you are:
- A job seeker trying to understand the role in-depth,
- A hiring manager drafting the perfect candidate profile,
- Or simply curious about the dynamics of a laundromat operation,
You’re in the right place.
Today, we present a customizable laundromat attendant job description template, designed for effortless posting on job boards or career sites.
Let’s dive right into it.
Laundromat Attendant Duties and Responsibilities
Laundromat Attendants provide an essential service, ensuring that all laundry equipment operates effectively and the facility remains clean and safe.
They are often the first point of contact for customers needing assistance with the use of machines or purchase of cleaning supplies.
The following are the primary duties and responsibilities of a Laundromat Attendant:
- Operate washing and drying machines, adding the correct amount of detergent and other cleaning products as necessary
- Assist customers with the operation of washing machines and dryers, providing instructions as needed
- Sort and separate laundry items according to color and fabric type for washing
- Inspect all laundry items for stains and treat them prior to washing
- Collect payment from customers, either in the form of cash, card or through a laundry card system
- Keep the laundromat clean and tidy, which includes cleaning machines, folding tables, and other surfaces regularly
- Perform routine maintenance tasks on laundry equipment, reporting any faults or problems to management
- Replenish laundry supplies as required, such as detergent, fabric softener, and dryer sheets
- Offer advice and recommendations to customers on laundry care and stain removal
- Ensure compliance with health and safety standards within the facility
Laundromat Attendant Job Description Template
Job Brief
We are seeking a reliable, organized, and service-oriented Laundromat Attendant to provide excellent customer service at our facility.
The Laundromat Attendant’s responsibilities include greeting customers, assisting with washing, drying and folding laundry, maintaining the cleanliness of the premises and machines, and handling any customer queries or complaints.
The ideal candidate should have strong interpersonal skills, a keen eye for detail, and the ability to perform physically demanding tasks.
Responsibilities
- Helping customers use washing and drying machines
- Sorting, washing, drying and folding laundry
- Ensuring a clean and safe environment for customers
- Performing minor machine repairs and reporting major malfunctions
- Handling cash transactions and maintaining records
- Answering customer queries and resolving any complaints
- Restocking vending machines and maintaining inventory of cleaning supplies
- Adhering to health and safety regulations
- Assisting in opening and closing procedures
Qualifications
- High school diploma or equivalent
- Previous experience in a similar role is advantageous
- Ability to work flexible hours, including weekends and holidays
- Strong communication and customer service skills
- Physical strength and stamina to lift and move heavy items
- Basic math skills for handling cash transactions
- Basic knowledge of laundry products and machine operations
Benefits
- Health insurance
- Dental insurance
- Retirement plan
- Paid time off
- Employee discount
Additional Information
- Job Title: Laundromat Attendant
- Work Environment: Indoor laundromat setting. The role requires physical activity including standing for long periods, lifting heavy items, and working in a humid environment.
- Reporting Structure: Reports to the Laundromat Manager.
- Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
- Pay Range: $25,000 minimum to $35,000 maximum
- Location: [City, State] (specify the location or indicate if remote)
- Employment Type: Full-time or Part-time
- Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].
What Does a Laundromat Attendant Do?
Laundromat Attendants work in self-service laundromats or within the laundry services of hotels, hospitals, or other large institutions.
They are primarily responsible for ensuring the laundromat is clean, safe, and well-maintained.
This includes cleaning the machines and surrounding areas, refilling supplies, and performing minor repairs or reporting major malfunctions to a manager or repair service.
A significant part of their job is assisting customers.
They explain the operation of washing machines and dryers, provide change or tokens, sell detergent and fabric softener, and resolve any issues or complaints customers may have.
Laundromat Attendants may also sort, wash, dry, and fold laundry for customers using the drop-off laundry service.
They follow guidelines for treating different types of fabric and ensure items are returned to the correct customer.
In larger establishments, they may also manage inventory, maintain records of machine usage, and handle money transactions.
Overall, the Laundromat Attendant aims to provide a smooth, efficient laundry experience for all customers.
Laundromat Attendant Qualifications and Skills
A proficient Laundromat Attendant should have the skills and qualifications that align with your job description, such as:
- Knowledge of laundry equipment operation, including how to operate washers, dryers, and ironing machines efficiently and safely.
- Strong customer service skills to interact with customers, answer their queries, and resolve any issues related to the laundry service.
- Physical stamina and strength for lifting and moving heavy laundry baskets and standing for extended periods.
- Attentiveness to detail to ensure that all clothing items are correctly cleaned, dried, and folded, and that any special care instructions are followed.
- Problem-solving skills to handle machinery malfunctions or other unexpected situations in a calm and efficient manner.
- Basic arithmetic skills for handling cash transactions, providing correct change, and balancing the cash register.
- Time management skills to manage multiple tasks simultaneously such as servicing machines, assisting customers, and maintaining clean premises.
- Communication skills to effectively convey information to customers about services, prices, and policies.
Laundromat Attendant Experience Requirements
Entry-level Laundromat Attendants typically require little to no experience as training is often provided on the job.
However, any prior experience in customer service or janitorial duties can be a plus.
These professionals can also gain relevant experience through part-time roles in hotels, hospitals, or commercial laundry services.
Candidates with 1-2 years of experience often have a better understanding of various types of laundry machines, chemicals, and fabrics.
They may have developed skills in managing customer inquiries, cleaning, and maintenance tasks, and organizing the work area efficiently.
Those with more than 3 years of experience have often honed their skills in handling challenging situations such as machine malfunctions, stain treatment, and customer complaints.
They may also have experience in handling cash transactions, inventory management, and basic bookkeeping.
Candidates with more than 5 years of experience are usually proficient in all aspects of laundromat operations and may have some managerial experience under their belt.
They are often capable of training new attendants, supervising staff, and managing daily operations of the laundromat.
Laundromat Attendant Education and Training Requirements
Laundromat Attendants generally do not require a formal education, but a high school diploma or equivalent is often preferred by employers.
The majority of training for Laundromat Attendants is provided on the job.
This includes learning how to operate the different types of washing machines and dryers, understanding how to handle different types of fabrics and colors, and knowing the correct amounts of detergent and softener to use.
Customer service skills can be beneficial for a Laundromat Attendant, as they often interact with customers on a daily basis.
Thus, some employers may prefer candidates who have previous experience in a customer service role.
Knowledge of basic maintenance and troubleshooting for laundry machines can be a plus.
Some employers might require attendants to complete a short course or certification in machine maintenance and repair.
While not required, some Laundromat Attendants may choose to pursue further training in hospitality, customer service, or laundry operations to enhance their skills and opportunities for advancement.
Laundromat Attendant Salary Expectations
A Laundromat Attendant earns an average wage of $11.85 (USD) per hour.
The actual earnings can vary based on factors such as experience, location, and the size of the laundromat.
Laundromat Attendant Job Description FAQs
What skills does a Laundromat Attendant need?
A Laundromat Attendant should have excellent customer service skills to interact with customers effectively.
They should have organizational skills to manage several tasks simultaneously, such as operating laundry machines, folding clothes, and maintaining clean premises.
Basic knowledge of laundry and fabric care is also important, along with the physical stamina to handle heavy laundry loads.
Do Laundromat Attendants need any specific qualifications?
Most Laundromat Attendants do not require any formal qualifications.
However, experience in customer service or a similar role can be advantageous.
They must be trained on how to operate different types of laundry machines and understand the safety precautions for dealing with chemicals used in laundry services.
What should you look for in a Laundromat Attendant resume?
A good Laundromat Attendant resume should highlight the candidate’s experience in customer service and their ability to handle a fast-paced environment.
It should also showcase their knowledge in fabric care, use of laundry machines, and cleaning standards.
Any certifications related to laundry services or customer relations would be a bonus.
What qualities make a good Laundromat Attendant?
A good Laundromat Attendant is attentive, reliable, and has excellent customer service skills.
They should have strong problem-solving skills to handle any issues that arise during the laundry process.
They should also be able to work independently and maintain a clean and organized work environment.
A respectful and friendly attitude towards customers is also important.
What are the daily duties of a Laundromat Attendant?
A Laundromat Attendant’s duties can include receiving and sorting laundry, operating washing and drying machines, folding and packaging customers’ clothes, and maintaining a clean and organized facility.
They may also handle customer inquiries and complaints, provide guidance on machine use, and process payments for services.
In some cases, they may also be responsible for minor machine maintenance and repairs.
Conclusion
And there we have it.
Today, we’ve unfolded the reality of being a laundromat attendant.
Surprised?
It’s not just about washing and folding clothes.
It’s about fostering a clean and comfortable environment, one load of laundry at a time.
With our comprehensive laundromat attendant job description template and real-world examples, you’re all ready to make your move.
But why limit yourself?
Delve deeper with our job description generator. It’s your next step towards crafting precise job listings or polishing your resume to perfection.
Always remember:
Every clean garment contributes to a bigger picture.
Let’s create that fresh, welcoming space. Together.
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