Laundry Attendant Job Description [Updated for 2024]

laundry attendant job description

In the age of convenience, the role of laundry attendants has never been more critical.

As the world strives for cleanliness and hygiene, the demand for skilled individuals who can maintain, operate, and ensure the efficiency of laundry services grows.

But let’s delve deeper: What’s truly expected from a laundry attendant?

Whether you are:

  • A job seeker trying to understand the core responsibilities of this role,
  • A hiring manager outlining the perfect candidate,
  • Or simply curious about the day-to-day tasks of a laundry attendant,

You’re in the right place.

Today, we present a customizable laundry attendant job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Laundry Attendant Duties and Responsibilities

Laundry Attendants perform a variety of tasks related to the collection, washing, drying, folding, and storage of laundry.

Their work includes everything from sorting laundry items to maintaining cleanliness of the laundry area.

Laundry Attendants have the following duties and responsibilities:

  • Sort, wash, dry, press, and fold clothing and other textile items
  • Remove stains from items using the appropriate procedures
  • Perform minor sewing duties
  • Track which items belong to whom
  • Keep an updated inventory of laundry detergents and sewing kits
  • Inspect items for wear and tear
  • Report any damages or losses
  • Maintain the cleanliness of work area
  • Adhere to health and safety standards
  • Assist in unloading laundry deliveries from the suppliers


Laundry Attendant Job Description Template

Job Brief

We are seeking a capable and reliable Laundry Attendant to manage our on-site laundry services.

The Laundry Attendant’s responsibilities include washing, drying, and folding clothes and linens.

The ideal candidate will possess strong attention to detail and a dedication to providing high-quality customer service.



  • Sorting, washing, drying, pressing, and folding clothing and other textile items.
  • Removing stains from items using the appropriate procedures.
  • Performing minor sewing duties.
  • Tracking which items belong to whom.
  • Keeping an updated inventory of laundry detergents and sewing kits.
  • Responding to guests’ queries and addressing their complaints.
  • Maintaining a clean and well-organized work area.
  • Ensuring that the laundry service area is maintained, clean and safe.
  • Adhere to all health and safety regulations.
  • Manage laundry logistics, including drop-offs, deliveries and restocking.



  • Previous experience in a laundry service or a related role.
  • Knowledge of cleaning agents and equipment.
  • Basic sewing skills.
  • Ability to stand for long periods.
  • Ability to lift heavy items.
  • Excellent organizational skills.
  • Good communication and interpersonal skills.
  • High school diploma or equivalent is advantageous.



  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off
  • On-the-job training opportunities


Additional Information

  • Job Title: Laundry Attendant
  • Work Environment: This role requires work in a laundry service area. The role may require lifting heavy items and standing for long periods.
  • Reporting Structure: Reports to the Laundry Manager or Housekeeping Manager.
  • Salary: Salary is dependent on the candidate’s experience and qualifications, as well as market and business considerations.
  • Location: [City, State] (specify the location or indicate if remote)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and any relevant experience to [email address or application portal].


What Does a Laundry Attendant Do?

Laundry Attendants typically work in laundromats, hotels, hospitals, or other institutions where large volumes of laundry are generated on a daily basis.

Their primary task involves sorting, washing, drying, pressing, and folding clothing and other textile items.

They separate laundry items by color or material type and load them into washing machines or dryers.

They may also treat stains or repair minor tears in clothing before washing.

Laundry Attendants are responsible for operating and maintaining the machines, including adding cleaning materials, setting the correct washing or drying cycle, and ensuring that the machines are in good working order.

They may be required to neatly fold and pack laundry items for customers or delivery to specific rooms or departments in an institution.

Additionally, they often interact with customers, answering questions and handling complaints about the laundry service.

Some Laundry Attendants may also be responsible for keeping the laundry facility clean and organized.

In some settings, they may also handle billing and payments from customers.


Laundry Attendant Qualifications and Skills

A proficient laundry attendant should possess skills and qualifications that align with your job description, such as:

  • Organizational skills to sort laundry items according to color, fabric type, and cleaning technique.
  • Attention to detail to identify and treat different types of stains and ensure that items are not damaged during the cleaning process.
  • Physical stamina and strength to handle heavy laundry items and stand for extended periods.
  • Time management skills to ensure all laundry items are cleaned, dried, and folded in a timely manner.
  • Basic knowledge of laundry machinery operations and maintenance to prevent breakdowns and ensure smooth operations.
  • Interpersonal and communication skills to interact effectively with customers and coworkers, understanding specific instructions, and providing excellent customer service.
  • Ability to follow instructions and adhere to safety procedures and guidelines.
  • Manual dexterity to handle small objects such as buttons or zippers that may come loose during the washing process.


Laundry Attendant Experience Requirements

Entry-level Laundry Attendants may have less than a year of experience, typically gained through a part-time role or internship in a laundry facility, hotel, or hospital.

There is also the possibility of gaining initial experience through volunteering in community laundries.

Candidates with 1 to 2 years of experience would have developed their skills in areas such as operating commercial washing machines and dryers, sorting and folding laundry, and handling delicate fabrics.

They may also have experience in managing inventory and ensuring the cleanliness and maintenance of the laundry area.

Laundry Attendants with more than 3 years of experience are often proficient in providing excellent customer service, handling customer complaints, and working efficiently under pressure during peak times.

They may also have experience in training new hires and handling minor repair tasks on laundry equipment.

Those with over 5 years of experience in the role may be ready for managerial positions within the laundry department, having demonstrated a strong understanding of laundry operations, supervisory skills, and the ability to ensure compliance with health and safety regulations.


Laundry Attendant Education and Training Requirements

Laundry Attendants usually require a high school diploma or equivalent education.

They receive on-the-job training to learn about different fabrics and the suitable cleaning procedures for each.

This includes understanding the correct use of various washing machines, dryers, and detergents, as well as ironing, folding, and packaging clothes.

While specific certifications are not typically required for this role, some Laundry Attendants may opt to pursue certifications in laundry operations or hospitality for professional advancement.

These certifications can provide a deeper understanding of best practices in laundry operations and customer service.

In addition, Laundry Attendants need to be familiar with safety procedures related to the handling of cleaning chemicals and operation of machinery.

Some employers may also require basic numeracy and literacy skills.

Experience in a similar role or the hospitality industry may be preferred but is not always necessary.

All these requirements may vary slightly depending on the employer and the complexity of the role.


Laundry Attendant Salary Expectations

A Laundry Attendant typically earns an average wage of $11.20 (USD) per hour.

However, the actual earnings can vary depending on the level of experience, geographical location, and the organization for which they work.


Laundry Attendant Job Description FAQs

What skills does a Laundry Attendant need?

Laundry Attendants should have excellent organization and time management skills to manage a large number of items efficiently.

They should also possess attention to detail to identify stains and damage on items, and the ability to follow specific instructions for different fabrics and dyeing techniques.

Good interpersonal skills for interacting with customers and a solid understanding of safety and sanitation protocols are also important.


Do Laundry Attendants need any specific qualifications?

Generally, Laundry Attendants don’t need a specific degree or qualification.

Most of the training is provided on the job.

However, a high school diploma or GED equivalent may be preferred by some employers.

Having previous experience in a similar role could be advantageous.


What should you look for in a Laundry Attendant resume?

When reviewing a Laundry Attendant’s resume, look for prior experience in a laundry or cleaning role, demonstrating familiarity with laundry equipment and cleaning techniques.

Attention to detail and customer service skills are also valuable.

Any certifications in cleaning, sanitation, or related fields would be a bonus.


What qualities make a good Laundry Attendant?

A good Laundry Attendant is diligent, thorough, and highly attentive to details.

They understand how to handle different fabrics and use the right laundry supplies to avoid damaging items.

They are organized and can manage time effectively to ensure all laundry tasks are completed in a timely manner.

Good customer service skills are also a must, as they often interact with customers.


What are the daily duties of a Laundry Attendant?

A Laundry Attendant’s day typically involves sorting, washing, drying, and folding laundry.

They also inspect items for stains and damages before and after washing, treat specific stains and repair minor damages if possible.

They maintain the cleanliness of the laundry area and ensure all machines are in good working condition.

They also attend to customer inquiries and complaints regarding laundry services.



There you have it.

Today, we’ve given you an insider look at what it truly means to be a laundry attendant.

Surprise, surprise.

It’s not just about washing and folding clothes.

It’s about ensuring cleanliness, hygiene, and customer satisfaction, one garment at a time.

With our handy laundry attendant job description template and real-world examples, you’re ready to make your move.

But why stop here?

Go further with our job description generator. It’s your ultimate tool for creating detailed listings or polishing your resume to perfection.


Every garment cleaned is a step towards a satisfied customer.

Let’s create that satisfaction. Together.

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