Laundry Manager Job Description [Updated for 2025]

In the fast-paced world of the service industry, the role of a laundry manager is more crucial than ever.

As consumer demands evolve and standards rise, there is a growing need for skilled professionals who can efficiently manage and oversee our laundry operations.

But let’s dive deeper: What’s truly expected from a laundry manager?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager outlining the perfect candidate,
• Or simply interested in the dynamics of laundry management,

You’re in the right place.

Today, we present a customizable laundry manager job description template, designed for easy posting on job boards or career sites.

Let’s get started.

Laundry Manager Duties and Responsibilities

Laundry Managers oversee the operations of a laundry department or facility.

They ensure that all laundry services meet the highest standards of cleanliness and are delivered in a timely and efficient manner.

Laundry Managers can be found in a variety of settings including hotels, hospitals, and other institutions with large-scale laundry needs.

Their primary responsibilities include:

• Manage and supervise all laundry operations, including washing, drying, pressing and folding
• Ensure quality control procedures are being followed and that all laundry services meet the required standards
• Coordinate and oversee the work of laundry staff, providing training and guidance as necessary
• Manage the inventory of laundry supplies and equipment, ensuring all are in good condition and adequately stocked
• Develop and implement operational procedures for the laundry department
• Oversee the installation, maintenance, and repair of laundry equipment
• Implement and enforce laundry safety and health regulations
• Handle customer service issues and ensure customer satisfaction
• Prepare and manage laundry budget and expenses
• Coordinate with other departments such as housekeeping or hospitality to ensure smooth operations

 

Laundry Manager Job Description Template

Job Brief

We are seeking a reliable and dedicated Laundry Manager to oversee operations at our laundry facilities.

The Laundry Manager responsibilities include supervising staff, ensuring high-quality laundry services, maintaining machinery, and adhering to health and safety regulations.

Our ideal candidate is highly organized, has excellent management skills, and a keen eye for detail.

Ultimately, the role of the Laundry Manager is to ensure smooth running of our laundry department and maintain high customer satisfaction.

 

Responsibilities

• Manage daily operations of the laundry department
• Supervise laundry staff and coordinate work schedules
• Ensure high-quality cleaning and laundry services
• Maintain machinery and ensure regular servicing and repairs
• Adhere to health and safety regulations
• Manage inventory and ensure adequate stock levels
• Handle customer complaints and queries in a professional manner
• Ensure compliance with sanitation standards and organizational protocols
• Coordinate with vendors and suppliers
• Manage budget and cost control procedures

 

Qualifications

• Proven work experience as a Laundry Manager or similar role
• Experience with industrial laundry equipment
• Excellent knowledge of laundry cleaning techniques and procedures
• Strong management and organizational skills
• Ability to work well under pressure and handle customer complaints
• Knowledge of health and safety regulations
• High school diploma; Degree in Business Management or relevant field is a plus

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Training and development opportunities

 

Additional Information

• Job Title: Laundry Manager
• Work Environment: Industrial laundry setting. Physical activity and lifting may be required.
• Reporting Structure: Reports to the General Manager or Operations Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $70,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Laundry Manager Do?

A Laundry Manager usually works in a commercial laundry, hospitality or healthcare facility where large amounts of laundry are generated and need to be cleaned promptly and efficiently.

They are primarily responsible for managing daily operations in the laundry department.

This includes overseeing the washing, drying, and ironing processes, as well as ensuring that all items are cleaned and returned to the correct locations in a timely manner.

They are also in charge of the maintenance and repair of laundry equipment, ensuring its optimal functioning.

They frequently collaborate with other departments, like housekeeping or maintenance, to ensure smooth operations.

Laundry Managers are responsible for training new employees, implementing safety and sanitation standards, and ensuring that all staff adhere to these guidelines.

Furthermore, they manage inventory, ensuring that adequate laundry supplies such as detergents and fabric softeners are always available.

They also manage budgets, negotiate with suppliers, and may also be responsible for customer service, addressing any issues or complaints related to the laundry service.

Their job is to ensure the overall efficiency and effectiveness of the laundry department, aiming for the highest level of cleanliness and client satisfaction.

 

Laundry Manager Qualifications and Skills

A proficient Laundry Manager must possess a variety of management, customer service, and technical skills, including:

• Knowledge of laundry operations, including understanding various types of fabrics and their laundering requirements.
• Excellent management skills to supervise, coordinate and direct the activities of the laundry staff effectively.
• Ability to maintain high standards of cleanliness, sanitation, and safety in the workplace.
• Strong problem-solving skills to efficiently identify and address any issues that arise in the laundry process.
• Exceptional customer service skills to handle customer complaints and inquiries professionally, and to ensure customer satisfaction.
• Effective communication skills to clearly convey information to staff members and customers.
• Experience in the use, maintenance, and repair of laundry equipment.
• Ability to manage time effectively to ensure that laundry services are completed in a timely manner.
• Organizational skills for coordinating work schedules, managing inventory, and maintaining accurate records.

 

Laundry Manager Experience Requirements

Experience requirements for Laundry Managers typically vary depending on the scale and complexity of the laundry operation.

However, it is generally expected for candidates to have a minimum of 2 to 3 years of experience in a laundry or dry-cleaning service, which can be gained through entry-level roles like Laundry Associate or Laundry Attendant.

Candidates who have 4 to 5 years of experience often have a strong understanding of laundry operations, including managing staff, handling customer service issues, and maintaining laundry equipment.

This experience can be gained through roles such as Lead Laundry Associate or Laundry Supervisor.

Those with more than 5 years of experience typically have a proven track record of managing a team and overseeing the operations of a laundry facility.

They may have experience dealing with administrative tasks, such as budgeting and inventory management.

These candidates might have previously held managerial roles in laundry or dry-cleaning services and are likely ready for a senior managerial or operational role within the organization.

In addition to this, candidates with a background in hospitality or healthcare industries may be preferred, given their understanding of strict hygiene and cleanliness standards.

Furthermore, experience with industrial laundry equipment, machinery maintenance, and knowledge of various fabric and garment types is highly beneficial.

 

Laundry Manager Education and Training Requirements

Laundry Managers typically require at least a high school diploma or equivalent.

However, an associate’s or bachelor’s degree in hospitality management, business administration, or a related field could be beneficial.

While formal education can provide the necessary business and management skills, hands-on training is crucial for this role.

Many Laundry Managers gain experience by starting in entry-level positions in laundry services and working their way up.

Courses in housekeeping and laundry management are also useful.

These train individuals in sorting and handling different types of fabrics, managing inventories, maintaining machines, as well as understanding health and safety regulations.

Although not a necessity, certifications like the Certified Laundry and Linen Manager (CLLM) offered by the Association for Linen Management can be advantageous.

This certification is recognized across the industry and can increase job prospects and career advancement opportunities.

Continuous learning is also important for Laundry Managers as they need to stay updated on the latest laundry technologies, cleaning techniques, and regulatory standards.

 

Laundry Manager Salary Expectations

The average salary for a Laundry Manager is around $47,230 (USD) per year.

However, the actual earnings can greatly vary depending on factors such as years of experience, the size and location of the laundry facility, and the specific responsibilities of the role.

 

Laundry Manager Job Description FAQs

What skills does a Laundry Manager need?

Laundry Managers should have strong leadership and organizational skills to manage the laundry staff and ensure smooth operations.

They should possess a good understanding of laundry equipment and cleaning products.

A keen eye for detail is necessary to maintain quality control and handle delicate items.

They should also have excellent time management skills to ensure that laundry is cleaned, dried, and ready in a timely manner.

 

Do Laundry Managers need specific qualifications or a degree?

While a degree is not necessary, Laundry Managers should ideally have a high school diploma or equivalent.

Previous experience in a laundry service or similar role is beneficial.

Some employers may require a certification in Laundry Management or Housekeeping.

Further training in the use of laundry equipment and knowledge of cleaning products may also be necessary.

 

What should you look for in a Laundry Manager resume?

A Laundry Manager resume should highlight relevant experience in managing a laundry facility or a similar role.

Look for knowledge in handling laundry equipment and familiarity with various cleaning products and techniques.

Skills like team leadership, time management, and customer service are also important.

Certifications or training in laundry management or housekeeping can be a plus.

 

What qualities make a good Laundry Manager?

A good Laundry Manager is detail-oriented, ensuring every piece of laundry is cleaned and handled properly.

They should have strong leadership abilities to effectively manage the laundry staff.

Good communication skills are essential for coordinating with other departments and addressing customer concerns.

A successful Laundry Manager also has problem-solving skills to quickly resolve any issues that may arise in the laundry process.

 

Is it difficult to hire a Laundry Manager?

The difficulty in hiring a Laundry Manager depends on the specific needs of your laundry facility.

If you require a manager with specific certifications or extensive experience, it may take some time to find the right candidate.

However, by offering competitive pay, a supportive work environment, and opportunities for growth, you can attract qualified candidates.

 

Conclusion

And there you have it.

Today, we have unraveled the intricacies and demands of being a laundry manager.

Surprised?

It’s not just about sorting and washing clothes.

It’s about managing an efficient and effective operation, one load at a time.

With our handy laundry manager job description template and authentic examples, you’re primed to make your move.

But why halt your journey here?

Delve further with our job description generator. It’s your strategic tool for crafting precise listings or polishing your resume to shine.

Remember:

Every load of laundry is a cog in the wheel of a larger system.

Let’s manage that system. Together.

How to Become a Laundry Manager (Complete Guide)

Machine-Proof Missions: Jobs Where Humans Are Essential

Flexible and Forward: Jobs That Move with Your Life

AI’s Employment Empire: Jobs That Are Shifting to Silicon

Market Movers: The Jobs That Are Dominating the Market