Laundry Room Attendant Job Description [Updated for 2025]

In the busy world of today, the need for diligent and meticulous laundry room attendants is ever-growing.

As cleanliness standards continue to rise, so does the demand for skilled individuals who can manage, maintain, and optimize our laundry operations.

But let’s delve deeper: What’s truly expected from a laundry room attendant?

Whether you are:

• A job seeker trying to understand the nuances of this role,
• A hiring manager setting out the criteria for the perfect candidate,
• Or simply interested in the intricacies of laundry management,

You’ve landed in the right place.

Today, we present a customizable laundry room attendant job description template, designed for easy posting on job boards or career sites.

Let’s dive right in.

Laundry Room Attendant Duties and Responsibilities

Laundry Room Attendants are responsible for washing, drying, and folding clothes and linens in a laundry room.

They are generally employed by large hotels, hospitals, or laundry services.

The duties and responsibilities of a Laundry Room Attendant include:

• Collecting, sorting, washing, drying, and folding laundry
• Inspecting items for stains and damages
• Operating, cleaning, and maintaining washing machines, dryers, and other laundry equipment
• Applying appropriate cleaning agents to stains and soils
• Folding, packing, or hanging clean dry items
• Keeping an inventory of all items within the laundry room
• Maintaining the cleanliness of the laundry room and the equipment
• Observing laundry machines for any malfunctions and reporting them to maintenance
• Practicing safety standards and ensuring service is delivered in line with health and safety guidelines

 

What Does a Laundry Room Attendant Do?

Laundry Room Attendants work in various settings such as hotels, hospitals, and laundry service companies.

They are vital to ensure the smooth operation of laundering services.

Their primary role is to wash, dry, and fold clothes and linens.

They sort items by color and fabric type, treat stains, and use the appropriate washing and drying settings for different types of fabrics.

Laundry Room Attendants also operate washing machines and dryers professionally, adding the right amount of detergent and other washing chemicals.

They maintain the cleanliness and organization of the laundry room, ensuring that the machines are in good working order and reporting any mechanical issues promptly.

Laundry Room Attendants may also be responsible for inventory management, keeping track of the number of items laundered and ensuring sufficient stock of laundry supplies.

Their role often involves direct interaction with customers, for instance, when providing laundry pick-up and delivery services, or handling special requests or complaints.

In all tasks, Laundry Room Attendants are expected to maintain a high standard of cleanliness and adhere to health and safety regulations.

 

Laundry Room Attendant Qualifications and Skills

A laundry room attendant should possess a variety of practical skills, interpersonal skills and attention to detail to ensure top-quality service, including:

• Knowledge of various types of fabrics and their specific washing requirements to ensure that all items are cleaned properly without any damages.
• Ability to operate different types of laundry equipment such as washing machines, dryers, and irons efficiently and safely.
• Physical stamina to stand for long periods, lift and carry heavy loads of laundry, and perform repetitive tasks.
• Attention to detail to identify stains and damages on items before washing, and to ensure all laundry items are correctly processed and returned to the right customers.
• Excellent time management skills to process large volumes of laundry in a timely and efficient manner.
• Strong customer service skills to interact with customers, understand their requirements, and handle any complaints or issues.
• Ability to work well in a team, coordinating with other staff to ensure smooth operations of the laundry room.

 

Laundry Room Attendant Experience Requirements

Entry-level Laundry Room Attendants often require less than a year of experience, usually gained through part-time roles or internships in the hospitality industry.

These professionals can gain initial experience in housekeeping roles or as assistants in laundry facilities.

Candidates with 1 to 2 years of experience are generally skilled in handling various types of laundry machines, performing basic garment repairs, and understanding laundry labeling and fabric types.

They may also have experience in managing inventories and maintaining laundry supplies.

Laundry Room Attendants with more than 3 years of experience often possess advanced skills in handling delicate fabrics, using specialized laundry equipment, and ensuring hygiene and cleanliness standards.

They may also have some experience in training new staff and handling customer complaints and queries.

Those with more than 5 years of experience typically have leadership experience and could be suitable for supervisory roles within the laundry department.

They are often well-versed with safety regulations, adept at coordinating with other departments, and experienced in maintaining operational efficiency in large laundry facilities.

 

Laundry Room Attendant Education and Training Requirements

Laundry Room Attendants typically require a high school diploma or equivalent.

They need to have a good understanding of laundry products and machinery, which is often provided through on-the-job training.

Although not mandatory, prior experience in housekeeping or cleaning services can be beneficial for understanding the use of different cleaning agents and handling various types of fabrics.

Some positions, especially those in healthcare or hotel industries, may require Laundry Room Attendants to complete a training program or a short course in housekeeping or laundry operations.

Although formal education beyond high school is not usually required, some Laundry Room Attendants may pursue vocational training or certification in hospitality or housekeeping.

Having vocational training or certification may be beneficial for advancement in the field and can demonstrate the candidate’s commitment to the profession.

 

Laundry Room Attendant Salary Expectations

A Laundry Room Attendant earns an average wage of $11.70 (USD) per hour.

However, actual earnings may vary depending on the number of hours worked, tips received, geographical location, and the establishment that employs them.

 

Laundry Room Attendant Job Description FAQs

What are the key skills needed for a Laundry Room Attendant?

Laundry Room Attendants should have good manual dexterity, as they would be handling clothes and operating laundry machines.

They should also possess excellent time management skills to manage multiple tasks simultaneously and meet deadlines.

Basic knowledge in handling laundry machines and understanding different fabric types is also necessary.

Interpersonal and communication skills are needed as they often interact with clients or hotel guests.

 

What qualifications does a Laundry Room Attendant need?

Generally, a high school diploma or equivalent is sufficient to work as a Laundry Room Attendant.

However, previous experience in a similar role or in customer service can be advantageous.

On-the-job training is often provided to familiarize the attendant with the use of various laundry machines and chemicals.

 

What duties does a Laundry Room Attendant perform on a typical day?

A Laundry Room Attendant’s typical day involves sorting, washing, drying, and folding clothes and linens.

They also inspect items for stains and damages, treat stains and mend minor damages when necessary.

They are also responsible for maintaining the cleanliness and organization of the laundry area.

In some settings, they may interact with customers, handle laundry drop-offs and returns, and answer any questions regarding the laundry service.

 

What qualities make a good Laundry Room Attendant?

A good Laundry Room Attendant should be detailed-oriented to spot stains or damages and treat them accordingly.

They should be physically fit as the job often involves standing for long periods and occasionally lifting heavy loads.

They should also have good organizational skills to manage the flow of laundry efficiently.

Patience and a positive attitude are beneficial as well, especially in dealing with customer queries and complaints.

 

Do Laundry Room Attendants need any specific training?

While formal training is not generally required for this role, on-the-job training is usually provided to new Laundry Room Attendants.

This training often covers the operation of laundry machines, use of cleaning chemicals, and safety procedures.

In some cases, training on customer service may also be provided, especially if the attendant will be interacting directly with customers.

 

Conclusion

And there we have it.

Today, we’ve delved deep into the crucial role of a laundry room attendant.

Surprised?

It’s not just about washing and folding clothes.

It’s about maintaining a clean and efficient environment, one garment at a time.

With our comprehensive laundry room attendant job description template and real-world examples, you’re ready to step up.

But why not go further?

Dig deeper with our job description generator. It’s your next step to creating precise job listings or polishing your resume to shine.

Remember:

Every garment is a part of the larger operation.

Let’s create that efficiency. Together.

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