Laundry Service Worker Job Description [Updated for 2025]

In the fast-paced world of domestic services, the role of laundry service workers is often overlooked.

As the industry evolves, the demand for skilled individuals who can operate, manage, and maintain laundry operations increases.

But let’s break it down: What’s truly expected from a laundry service worker?

Whether you are:

• A job seeker trying to understand the fundamentals of this position,
• A hiring manager looking to define the perfect candidate,
• Or simply fascinated by the inner workings of laundry services,

You’re in the right place.

Today, we present a customizable laundry service worker job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Laundry Service Worker Duties and Responsibilities

Laundry Service Workers provide a crucial service in maintaining the cleanliness of garments, linens, and other materials.

They work in a variety of settings, from hotels to hospitals, and their main goal is to ensure that all items they handle are perfectly clean and ready for use.

Their duties and responsibilities include:

• Sort all linens and treat stains
• Load articles into washers or dry-cleaning machines
• Add specified amounts of detergent, bleach, or other cleaning agents to laundry or dry-cleaning machines
• Remove, sort, and hang dried items
• Maintain inventory of all cleaning supplies
• Operate or tend washing or dry-cleaning machines to wash or dry-clean industrial or household articles
• Fold cleaned articles into designated size, either by hand or using folding machine
• Maintain cleanliness and organization of work area
• Inspect finished laundry to ensure that standards are met
• Package cleaned items for delivery to customers or for internal distribution

 

Laundry Service Worker Job Description Template

Job Brief

We are seeking a dedicated Laundry Service Worker to join our team.

In this role, you will be responsible for washing, drying, and folding clothes and other textile material.

You will also be responsible for maintaining and operating the laundry machines.

Experience in a similar role would be advantageous.

The ideal candidate for this role is efficient, attentive to detail, and committed to providing excellent laundry service to our clients.

 

Responsibilities

• Sort, wash, dry, press, and fold clothing and other textile items
• Remove stains from items using the appropriate procedures
• Perform minor sewing duties
• Maintain inventory of all cleaning supplies and communicate needs to general manager
• Managing machines and equipment in line with company procedures
• Ensuring laundry area is clean and safe at all times
• Comply with health and safety guidelines and procedures
• Perform delivery and collection tasks when required
• Provide excellent customer service

 

Qualifications

• Proven experience as a laundry worker or similar role in the service industry
• Working knowledge of cleaning equipment and appliances
• Good understanding of health and safety regulations
• Basic sewing skills
• Good organizational and time-management skills
• High school diploma is a plus

 

Benefits

• Health insurance
• Retirement plan
• Paid time off
• Training and development opportunities

 

Additional Information

• Job Title: Laundry Service Worker
• Work Environment: This role requires working in a laundry facility. The environment is often warm and may involve exposure to cleaning chemicals.
• Reporting Structure: Reports to the Laundry Manager or Supervisor.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $25,000 minimum to $35,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Laundry Service Worker Do?

Laundry Service Workers are employed by various industries such as hospitals, hotels, and dry cleaners.

They can also work for individuals as part of a residential cleaning service.

Their primary responsibility is to ensure that all clothes, linens, and other washable materials are cleaned, dried, and folded properly.

This involves sorting items by color and fabric type, checking for stains or damages, and pre-treating any spots as required.

They operate washing machines and dryers, adding the appropriate amount of detergent, bleach, or fabric softener.

They follow specific instructions for different types of fabrics, ensuring that items are washed and dried at suitable temperatures to prevent damage or shrinkage.

Laundry Service Workers also iron and press items, either manually or using industrial pressing machines.

They are responsible for folding, organizing, and storing cleaned items in a systematic manner for easy retrieval.

In some establishments, they may also be required to handle minor repairs such as sewing buttons or mending small tears.

They must also maintain the cleanliness and orderliness of their work area, including cleaning machines and work surfaces.

Customer service is also an important aspect of this job role, as they may need to interact with clients, answer queries, and handle complaints.

 

Laundry Service Worker Qualifications and Skills

A proficient laundry service worker should have the skills and qualifications that align with your job description, such as:

• Understanding of laundry processes, machinery, detergents and other chemicals to ensure safe and effective cleaning of items.
• Attention to detail for recognizing, categorizing and separating different types of fabrics, colors and clothing items to avoid damage or color bleed.
• Physical stamina and strength to stand for long periods, lift heavy items, and perform repetitive actions.
• Time management skills to efficiently handle multiple loads of laundry, prioritize tasks and meet deadlines.
• Interpersonal and communication skills for interacting with customers, understanding their specific requirements, and handling any complaints or queries.
• Basic mathematical skills for measuring detergents, handling cash transactions, and providing accurate change or receipts to customers.
• Problem-solving skills to diagnose and resolve issues with machinery, stains, or damaged items.
• Organizational skills for maintaining a clean, neat and organized workspace, as well as properly sorting and storing cleaned items for customer retrieval.

 

Laundry Service Worker Experience Requirements

Entry-level Laundry Service Workers often have less than a year of experience, typically gained through part-time roles or internships in laundry services, housekeeping, or a similar field.

Training in laundry processes, fabric care, and machine operation is usually provided on the job.

Candidates with 1 to 2 years of experience are expected to be familiar with different types of fabrics, detergents, and laundry machines.

They should also understand safety regulations and proper handling of chemicals and equipment.

Laundry Service Workers with 3 to 5 years of experience often have developed their skills in a variety of laundry services, including washing, drying, ironing, folding, and handling delicate fabrics.

They may also have experience in inventory management and quality control.

Those with over 5 years of experience may have supervisory or management experience and are ready to handle additional responsibilities like staff scheduling, training, and overseeing the entire laundry operation.

This experience level may also involve understanding the basics of equipment maintenance and repairs.

 

Laundry Service Worker Education and Training Requirements

Typically, a Laundry Service Worker does not require a formal education beyond high school diploma or equivalent.

On-the-job training is usually provided to learn about different fabrics and proper treatment, the use of different laundry machines and chemicals, and the best folding and storage methods.

Although not mandatory, a certification in laundry operations can provide an added advantage.

Certifications such as the Certified Laundry and Linen Manager (CLLM) or the Registered Laundry and Linen Director (RLLD) by the Association for Linen Management can enhance career prospects.

In addition, workers need to have good physical stamina as the job can be physically demanding, requiring lifting and moving heavy laundry loads.

Knowledge of basic machine repair and maintenance can be beneficial.

Some employers may prefer those with previous experience in a similar role.

Moreover, skills in customer service can be helpful for dealing with clients, while the ability to work independently as well as part of a team is generally sought after.

Continuing education and training may be necessary to stay updated on the latest laundry technologies and techniques.

 

Laundry Service Worker Salary Expectations

A Laundry Service Worker can expect to earn an average wage of $11.53 (USD) per hour.

The actual earnings may vary based on the worker’s experience, geographical location, and the company they work for.

 

Laundry Service Worker Job Description FAQs

What skills does a Laundry Service Worker need?

Laundry Service Workers should possess excellent organizational skills, attention to detail, and the ability to work quickly and efficiently.

They should also be comfortable with manual labor, as the role often involves lifting heavy loads.

Basic math and record-keeping skills can be beneficial for tracking laundry quantities and inventory.

 

Do Laundry Service Workers need any specific qualifications?

While no formal education is required for a Laundry Service Worker, a high school diploma or equivalent is typically preferred.

They must also be able to follow guidelines for cleaning and handling items properly.

Some establishments might require Laundry Service Workers to have a certification in handling certain chemicals or a valid driver’s license if the role involves delivery services.

 

What should you look for in a Laundry Service Worker resume?

Look for previous experience in a similar role or environment, such as a hotel, hospital, or laundry service provider.

Training in safe handling of cleaning chemicals or machinery is a plus.

Evidence of physical stamina, punctuality, and reliability can also be valuable traits for this role.

 

What qualities make a good Laundry Service Worker?

A good Laundry Service Worker is diligent, hardworking, and detail-oriented.

They have the ability to work independently, follow instructions, and maintain a high level of cleanliness and organization.

Excellent time management skills are crucial for efficient service.

A good Laundry Service Worker should also be able to handle customer service situations professionally and courteously.

 

Is it challenging to hire Laundry Service Workers?

Hiring Laundry Service Workers can be challenging due to the physically demanding nature of the job and irregular hours, including weekends and holidays.

However, offering competitive pay, benefits, and a positive work environment can help attract dedicated and hardworking individuals.

 

Conclusion

And there we have it.

Today, we’ve unfolded the realities of being a laundry service worker.

Guess what though?

It’s not just about washing and folding clothes.

It’s about weaving a cleaner, fresher world, one garment at a time.

Armed with our reliable laundry service worker job description template and genuine examples, you’re ready to step forward.

But don’t just stop here.

Plunge deeper with our job description generator. It’s your go-to tool for meticulously drafted listings or refining your resume to brilliance.

Remember:

Every garment cleaned is a step towards a more hygienic world.

Let’s create that world. Together.

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