Leisure and Entertainment Manager Job Description [Updated for 2025]

In today’s fast-paced world, the focus on Leisure and Entertainment Managers has never been more significant.

The leisure and entertainment industry is rapidly evolving, and with each advancement, the demand for skilled professionals who can manage, develop, and enhance our leisure services and entertainment offerings grows.

So, let’s delve deeper: What’s truly expected from a Leisure and Entertainment Manager?

Whether you are:

• A job seeker attempting to understand the core of this role,
• A hiring manager conceptualizing the ideal candidate,
• Or simply intrigued by the intricacies of leisure and entertainment management,

You’re at the right place.

Today, we are presenting a customizable Leisure and Entertainment Manager job description template, crafted for easy posting on job boards or career sites.

Let’s dive right into it.

Leisure and Entertainment Manager Duties and Responsibilities

Leisure and Entertainment Managers are responsible for planning, organizing and executing a wide variety of recreational activities and events for guests.

They are tasked with providing high-quality entertainment experiences while maintaining a safe and enjoyable environment.

Their duties and responsibilities include:

• Plan, organize and coordinate a variety of entertainment activities and events
• Manage a team of entertainment staff, providing training and guidance as needed
• Work closely with clients to understand their entertainment preferences and requirements
• Oversee the selection, hiring and management of entertainers, such as musicians, comedians and performers
• Ensure compliance with all safety regulations and procedures
• Maintain an up-to-date knowledge of latest entertainment trends and technologies
• Work closely with marketing team to promote the venue and its events
• Manage budgets, and ensure the profitability of events and activities
• Handle customer complaints and resolve problems as they arise
• Maintain an inventory of equipment and supplies, and make necessary purchases

 

Leisure and Entertainment Manager Job Description Template

Job Brief

We are seeking a dynamic Leisure and Entertainment Manager to oversee and enhance our entertainment programs.

The role involves designing, organizing and implementing a variety of leisure and entertainment activities that cater to the tastes and preferences of our diverse clientele.

The ideal candidate is creative, has excellent leadership skills, and is passionate about creating unforgettable experiences.

They should have a deep understanding of current trends in the entertainment industry and the ability to tailor activities to a wide range of demographics.

 

Responsibilities

• Plan, develop and implement a wide range of entertainment programs and events
• Work closely with team members to ensure smooth execution of activities
• Oversee all aspects of entertainment including scheduling, budgeting and operations
• Conduct regular market research to stay updated on latest entertainment trends
• Coordinate with marketing and PR teams to promote events and activities
• Ensure compliance with health and safety regulations
• Recruit, train and manage entertainment staff and performers
• Provide excellent customer service and handle any complaints or suggestions
• Evaluate program effectiveness and implement improvements as required

 

Qualifications

• Proven experience as an Entertainment Manager or similar role in the hospitality industry
• Knowledge of various types of entertainment and leisure activities
• Strong leadership and organizational skills
• Excellent communication and interpersonal skills
• Ability to work flexible hours, including evenings, weekends and holidays
• Degree in Event Management, Hospitality or related field is a plus

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Leisure and Entertainment Manager
• Work Environment: This role involves a combination of office work and on-site supervision of events and activities. Occasional travel may be required.
• Reporting Structure: Reports to the General Manager or Director of Operations.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $60,000 minimum to $100,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Leisure and Entertainment Manager Do?

Leisure and Entertainment Managers typically work for hospitality businesses such as hotels, resorts, or cruise ships, although they can also be found in large corporations, public facilities, or entertainment venues.

They plan, organize, and coordinate a range of activities, events, and programs designed to entertain and engage guests or clients.

These can include sports and games, live shows, excursions, and special events.

Their role involves conducting research to understand what type of entertainment and activities their guests or clients would enjoy, as well as managing budgets, negotiating contracts with external suppliers, and ensuring that all activities comply with health and safety regulations.

Leisure and Entertainment Managers also often work closely with marketing and sales teams to promote their events and activities, and may be involved in hiring, training, and supervising staff.

They are responsible for constantly evaluating the success of their programs and events, collecting feedback from guests or clients, and making changes as necessary to improve the guest experience and maximize participation.

 

Leisure and Entertainment Manager Qualifications and Skills

A proficient Leisure and Entertainment Manager should possess a broad range of skills and qualifications to effectively manage and oversee leisure and entertainment services, such as:

• Strong leadership skills to direct and manage the activities and personnel within the entertainment department.
• Excellent communication and interpersonal skills to interact with guests, staff, and other departments, building a positive and enjoyable atmosphere.
• Detail-oriented with strong organizational skills to handle events planning, schedules, and resource allocation.
• Ability to work under pressure and multitask in a fast-paced environment, often handling various events and activities simultaneously.
• Customer service skills to ensure guest satisfaction and handle any complaints or issues in a professional and timely manner.
• Understanding of entertainment industry trends to keep the leisure activities current and appealing.
• Problem-solving skills to efficiently address and resolve any issues that may arise during events or daily operations.
• Knowledge of safety regulations and procedures to ensure the well-being of guests and staff during activities and events.
• Financial acumen to manage budgets, control costs, and achieve financial objectives.

 

Leisure and Entertainment Manager Experience Requirements

Entry-level candidates for the role of Leisure and Entertainment Manager typically need to have at least 1 to 2 years of experience in the field of hospitality, leisure, or event management.

This could be through internships or part-time roles at leisure centres, hotels, resorts, or other entertainment facilities.

Candidates who have been in the industry for more than 2 years often have experience in planning, coordinating, and overseeing leisure and entertainment activities.

They have a good understanding of customer service, safety regulations, and event promotion.

Those with more than 5 years of experience usually have a background in managing teams, budgeting, and developing strategies for increasing customer satisfaction and business revenue.

They may have also dealt with crisis management and negotiation with vendors or entertainers.

Professionals with over 7 years of experience are often considered for senior management positions.

They have a solid understanding of the industry trends and have experience in making strategic decisions, risk management, and developing partnerships with other businesses.

They may have also had significant experience in project management, strategic planning and execution.

 

Leisure and Entertainment Manager Education and Training Requirements

Leisure and Entertainment Managers typically have a bachelor’s degree in hospitality management, business administration, or another related field.

They are expected to understand the principles of management, marketing, and customer service.

Knowledge of finance and budgeting is also useful as they often handle budgets and resource allocation.

Experience and familiarity with the entertainment industry, such as film, theatre, music, or theme parks, can be beneficial.

For specialized roles within the field, a master’s degree in hospitality, business administration, or entertainment management may be required.

Additional certifications in management, customer service, or specific areas of the entertainment industry can improve a candidate’s prospects.

Leisure and Entertainment Managers are also expected to have excellent communication and leadership skills, as their work often involves coordinating teams and interacting with clients or guests.

Continued professional development and staying updated with trends in the industry is important for growth and success in this role.

 

Leisure and Entertainment Manager Salary Expectations

The average salary for a Leisure and Entertainment Manager is $57,267 (USD) per year.

However, the actual income can differ greatly based on factors such as experience in the field, qualifications, and the location of the employment.

Furthermore, the size and profitability of the organization they work for can also significantly impact their earnings.

 

Leisure and Entertainment Manager Job Description FAQs

What skills does a Leisure and Entertainment Manager need?

Leisure and Entertainment Managers should possess excellent communication and interpersonal skills for liaising with clients, staff, and suppliers.

They should have strong leadership skills and be capable of managing diverse teams.

Additionally, they need to be organized with strong attention to detail to ensure smooth operation of events.

A basic understanding of budgeting and financial management is also important.

 

Do Leisure and Entertainment Managers need a degree?

While not always necessary, a degree in Event Management, Hospitality Management, or a related field can provide a solid foundation for this role.

Experience in the leisure and entertainment industry is often considered more important.

Some employers may prefer candidates with a relevant certification, such as Certified Special Events Professional (CSEP) or Certified Meeting Professional (CMP).

 

What should you look for in a Leisure and Entertainment Manager resume?

Look for evidence of previous successful event management, including budgeting, project management, and team leadership.

Experience in dealing with suppliers and clients is also important.

Additionally, check for any relevant qualifications or certifications.

Any mention of problem-solving capabilities or crisis management would also be a plus.

 

What qualities make a good Leisure and Entertainment Manager?

A good Leisure and Entertainment Manager is someone who is creative, flexible, and able to think on their feet.

This role involves dealing with unexpected issues, so problem-solving skills are crucial.

They should also be good at networking and building relationships with clients and suppliers.

Good time management and organizational skills are also important qualities.

 

What are the daily duties of a Leisure and Entertainment Manager?

A Leisure and Entertainment Manager’s daily duties might include meeting with clients to discuss their event needs, liaising with suppliers, and coordinating with staff to ensure smooth event execution.

They also handle event budgets, devise marketing strategies for events, and manage logistical aspects such as location, food and drink, and entertainment.

They also oversee event set-up and tear-down, and often have to troubleshoot issues on the spot.

 

Conclusion

And there you have it.

Today, we’ve offered a backstage pass into the dynamic world of a Leisure and Entertainment Manager.

Surprise, surprise!

It’s not just about organizing fun activities.

It’s about crafting unforgettable experiences, one event at a time.

With our handy Leisure and Entertainment Manager job description template and real-life examples, you’re all set to jump into action.

But why stop there?

Immerse yourself further with our job description generator. It’s your next step to creating spot-on listings or polishing your resume to perfection.

Remember:

Every planned event is a part of the bigger picture.

Let’s create those unforgettable experiences. Together.

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