Leisure Center Manager Job Description [Updated for 2025]

In the dynamic world of health and fitness, the role of Leisure Center Manager has become increasingly crucial.

As society becomes more health-conscious, the demand for skilled professionals who can efficiently manage and enhance our leisure centers continues to rise.

But what exactly does the job of a Leisure Center Manager entail?

Whether you are:

• A job seeker trying to understand the scope of this role,
• A hiring manager formulating the perfect candidate profile,
• Or simply curious about the day-to-day duties of a Leisure Center Manager,

You’ve come to the right place.

Today, we present a customizable Leisure Center Manager job description template, designed for easy posting on job boards or career sites.

Let’s dive right in.

Leisure Center Manager Duties and Responsibilities

Leisure Center Managers oversee the operations of leisure and recreation centers, ensuring facilities are safe and meet the needs of the community.

They need to have a good understanding of fitness, safety regulations, and customer service.

Their duties and responsibilities include:

• Overseeing the day-to-day operations of the leisure center
• Creating and implementing policies and procedures for the center
• Managing, training, and evaluating staff
• Coordinating and promoting fitness programs and activities
• Maintaining and ensuring the safety of all equipment and facilities
• Monitoring and managing budgets and financial plans
• Maintaining a good relationship with customers, handling complaints, and ensuring high levels of customer service
• Ensure compliance with health and safety regulations
• Planning and organising events, competitions, and promotional activities
• Preparing and presenting reports to senior management or board members

 

Leisure Center Manager Job Description Template

Job Brief

We are seeking a competent Leisure Center Manager to oversee the daily operations of our recreational facility.

The Leisure Center Manager will be responsible for coordinating activities, managing staff, and ensuring the safety and satisfaction of our patrons.

The ideal candidate has excellent leadership and organizational abilities.

Experience in leisure, hospitality, or fitness management is a must, as is a commitment to customer service excellence.

 

Responsibilities

• Manage daily operations of the leisure center, including facility maintenance, staffing, and programming
• Develop and implement policies and procedures to ensure efficient operations and high-quality service
• Coordinate leisure center activities and events
• Recruit, train, and supervise leisure center staff
• Ensure the safety and satisfaction of leisure center patrons
• Manage budget and finances, including tracking expenditures and revenue
• Engage with patrons to gather feedback and ensure satisfaction
• Ensure compliance with local, state, and federal regulations
• Develop marketing initiatives to promote the leisure center and its activities

 

Qualifications

• Proven experience as a leisure center manager, fitness center manager, or similar role
• Knowledge of business management principles and practices
• Experience with budgeting, financial planning, and reporting
• Exceptional leadership and organizational abilities
• Excellent customer service and communication skills
• Ability to manage and motivate staff
• Knowledge of safety and sanitation regulations
• Bachelor’s degree in Business Administration, Sports Management, or related field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Leisure Center Manager
• Work Environment: This job operates in a fast-paced, high-energy leisure center environment. It involves direct interaction with the public and may require working evenings, weekends, and holidays.
• Reporting Structure: Reports to the Leisure Services Director or equivalent role.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $70,000 maximum
• Location: [City, State] (specify the location)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Leisure Center Manager Do?

Leisure Center Managers are primarily responsible for overseeing and managing all the operations within a leisure center, which can include gyms, swimming pools, sports facilities, or community centers.

They ensure that the facilities are maintained to a high standard, conducting regular checks and arranging repairs when necessary.

They are also responsible for ensuring that all health and safety regulations are strictly adhered to.

Leisure Center Managers also manage staff, which can include hiring, training, scheduling and managing performance.

They may also have to manage fitness instructors, lifeguards, or trainers, ensuring they are appropriately qualified and able to deliver high-quality customer service.

They play a critical role in promoting the center to increase membership and participation.

This could involve organizing promotional events, community outreach activities, or liaising with local schools and organizations.

Additionally, they handle administrative tasks such as managing budgets, monitoring income and expenditure, and reporting to senior management.

They may also oversee booking systems for classes and facilities.

Their overall goal is to ensure that the leisure center operates smoothly and efficiently, providing an enjoyable and safe environment for members and visitors.

 

Leisure Center Manager Qualifications and Skills

A successful Leisure Center Manager should have the following qualifications and skills that align with the job role:

• Strong leadership skills to manage and lead a team of staff, ensuring they provide the highest levels of customer service.
• Excellent interpersonal skills to build relationships with customers, staff, and suppliers.
• Business management skills to oversee the operations of the center, including budgeting, forecasting and strategic planning.
• Knowledge and experience in health and safety regulations to ensure a safe environment for staff and visitors.
• Problem-solving skills to address any issues that may arise in the center quickly and effectively.
• Communication skills to effectively convey information to staff, customers, and stakeholders.
• Physical fitness and knowledge of different sports and activities offered at the center.
• Customer service skills to address the needs of patrons and ensure their satisfaction with the center’s services.
• Technical skills to understand and manage booking systems, payment systems, and other technologies used in the leisure center.

 

Leisure Center Manager Experience Requirements

Entry-level candidates for the role of a Leisure Center Manager generally have 1 to 2 years of experience in customer service, sales, or operations in a leisure, fitness or hospitality setting.

This experience can be gained through part-time roles, internships, or through related full-time roles such as Leisure Center Assistant or Fitness Instructor.

Candidates with more than 3 years of experience in the leisure industry often have well-developed customer service skills, the ability to manage a diverse team, and knowledge of health and safety regulations.

They may have spent time in roles such as Duty Manager, Assistant Manager, or Team Lead in a leisure center or similar facility.

Those with more than 5 years of experience in the sector are often ready for the role of a Leisure Center Manager.

At this level, candidates are typically expected to have some leadership experience, including staff management and the ability to develop and implement strategies to ensure the smooth running of the leisure center.

It is also beneficial if they have experience dealing with financial matters, like budgeting and financial reporting.

Advanced interpersonal skills and the ability to handle challenging situations are also a necessity for this role.

 

Leisure Center Manager Education and Training Requirements

A bachelor’s degree in sports management, business administration, leisure studies, or a related field is commonly required to become a Leisure Center Manager.

Coursework often covers topics such as facility management, marketing, finance, and human resource management, which are all crucial for this role.

In addition to formal education, experience in the leisure or hospitality industry is highly beneficial.

This could be gained through part-time work, internships, or placements.

Some positions might require Leisure Center Managers to have a master’s degree in business administration or a relevant field.

This can demonstrate a candidate’s commitment to their professional development and their potential for leadership roles.

There are also various certifications available that can enhance a candidate’s skill set and employability.

For example, a Certified Leisure Professional (CLP) or Certified Park and Recreation Professional (CPRP) certification can be beneficial.

Finally, a working knowledge of safety regulations, first aid, and CPR is often required, and a certification in these areas is highly recommended.

 

Leisure Center Manager Salary Expectations

A Leisure Center Manager can expect to earn an average salary of $57,509 (USD) per year.

The actual compensation may vary based on factors such as the size and location of the leisure center, the manager’s years of experience, and the specific responsibilities of the role.

 

Leisure Center Manager Job Description FAQs

What skills does a Leisure Center Manager need?

A Leisure Center Manager should have excellent communication and leadership skills to manage staff and interact with customers effectively.

They need to be customer service-oriented, with good problem-solving abilities to handle any issues that may arise.

They should also have sound business management skills, including budgeting, planning, and marketing, to ensure the center’s profitability and growth.

 

Do Leisure Center Managers need a degree?

A degree is not necessarily required but having one in sports science, business management, leisure studies, or a related field can be advantageous.

However, experience in managing leisure, sports or similar facilities is usually more important.

Some large organizations may offer management trainee schemes which could require a degree.

 

What should you look for in a Leisure Center Manager resume?

Look for a blend of experience in leisure center or fitness facility management and the necessary business skills.

Check for qualifications in business management or a related field.

Additional certifications in first aid, lifeguarding or coaching may also be beneficial.

Proven experience in customer service and team management are essential.

 

What qualities make a good Leisure Center Manager?

A good Leisure Center Manager is a strong leader with excellent communication skills, who can motivate and manage a team effectively.

They should be customer-focused, with a genuine interest in promoting health and wellness.

Good problem-solving abilities, financial acumen, and a strong grasp on marketing strategies are also beneficial.

 

Is it difficult to hire a Leisure Center Manager?

Finding a good Leisure Center Manager can be challenging as it requires a unique blend of management, customer service, and sports and leisure knowledge.

It’s important to find a candidate who not only has the business acumen to manage the center effectively but also shares a genuine passion for health and wellness to drive the center’s mission.

 

Conclusion

And there you have it.

Today, we’ve given you a sneak peek into the dynamic world of a leisure center manager.

But guess what?

It’s not just about keeping the facilities clean and organized.

It’s about creating a welcoming environment and promoting a healthy lifestyle, one activity at a time.

With our all-inclusive leisure center manager job description template and real-world examples, you’re ready to make your mark.

But why end here?

Explore further with our job description generator. It’s your next step to creating precise job listings or perfecting your resume to stand out.

Remember:

Every activity planned, every facility managed is part of a bigger picture.

Let’s create that healthier and happier community. Together.

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