Mail Handler Assistant Job Description [Updated for 2025]

In the world of communication, the role of Mail Handler Assistants is essential and often underrated.

As our reliance on traditional mail persists, the demand for efficient, meticulous, and reliable individuals to manage, sort, and deliver our post is stronger than ever.

But what exactly is expected from a Mail Handler Assistant?

Whether you are:

• A job seeker trying to understand the intricacies of this role,
• A hiring manager seeking the perfect fit for your mailroom,
• Or simply curious about the nitty-gritty of mail handling,

You’ve come to the right place.

Today, we are introducing a customizable Mail Handler Assistant job description template, designed for quick and easy posting on job boards or career sites.

Let’s dive right into it.

Mail Handler Assistant Duties and Responsibilities

Mail Handler Assistants play a crucial role in the postal service, ensuring the smooth and efficient operation of the mailroom.

They manage a variety of tasks related to sorting and handling of mail, but may also perform additional duties as assigned.

Mail Handler Assistants are primarily responsible for assisting with the processing, distribution, and transportation of mail, with daily duties and responsibilities including:

• Unload and load mail trucks, often using heavy machinery such as forklifts
• Move and sort incoming and outgoing mail and packages, arranging them according to their destination
• Operate automated machines to sort mail according to size, destination, and type
• Bundle, label, and route sorted mail to designated areas depending on destination and according to established procedures and deadlines
• Perform manual sorting of mail, identifying inaccuracies and correcting them
• Examine mail for correct postage and inspect packages for damage or signs of tampering
• Assist in record keeping of the volume of mail processed
• Maintain cleanliness and orderliness of the work area, ensuring safety protocols are adhered to
• Report any mechanical concerns or issues with the sorting machinery to the appropriate personnel

 

Mail Handler Assistant Job Description Template

Job Brief

We are looking for a diligent Mail Handler Assistant to support our mailroom operations.

The Mail Handler Assistant’s responsibilities include loading, unloading, and moving bulk mail, as well as sorting and delivering mail, packages, and other shipments.

The ideal candidate has a strong work ethic, is able to perform physically demanding tasks, and has excellent organizational skills.

 

Responsibilities

• Receive, sort, and deliver mail, packages, and other shipments within the organization
• Operate equipment, such as forklifts and automated sorting machines
• Load, unload, and move bulk mail and packages
• Perform regular quality checks on equipment and report any issues
• Follow all safety procedures and regulations within the mailroom
• Provide assistance to other mailroom staff as needed
• Prepare mail and packages for dispatch
• Keep the mailroom clean and organized

 

Qualifications

• High school diploma or GED
• Previous experience in a mailroom or warehouse setting is an asset
• Ability to perform physically demanding tasks, such as lifting heavy items
• Excellent organizational and time management skills
• Ability to operate mailroom equipment
• Basic computer skills for tracking shipments
• Strong attention to detail
• Good communication skills

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Opportunities for professional growth

 

Additional Information

• Job Title: Mail Handler Assistant
• Work Environment: This role requires work in a mailroom setting, which may involve exposure to dust and noise. The role involves physical labor, including lifting heavy items.
• Reporting Structure: Reports to the Mailroom Supervisor or Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $25,500 minimum to $35,000 maximum
• Location: [City, State] (specify the location)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Mail Handler Assistant Do?

Mail Handler Assistants are critical personnel in postal service organizations, typically employed by national post offices or courier companies.

Their primary task is to facilitate the processing, distribution, and delivery of mail.

This involves loading, unloading, and moving bulk mail, and performing other duties related to mail handling within the postal system.

They are responsible for sorting mail according to destinations, bundling, labeling, and bagging the mail, and then routing it to the appropriate delivery areas.

Mail Handler Assistants might also operate machines that print barcodes or postage on envelopes, and they are responsible for ensuring these machines are functioning correctly.

They often work in shifts around the clock, as mail delivery is a continuous process.

They may also be required to do heavy lifting, as they might handle packages of various sizes and weights.

Their role is crucial in ensuring efficient operations within postal facilities, and they contribute significantly to ensuring that mail reaches its intended recipients in a timely and accurate manner.

 

Mail Handler Assistant Qualifications and Skills

A Mail Handler Assistant should have skills and qualifications that align with the demands of their role, such as:

• Excellent organization skills to sort and categorize mail correctly according to set procedures
• Physical stamina to lift and move heavy packages or mail sacks, and stand for long periods
• Attention to detail to ensure mail and packages are directed to the correct destinations
• Basic computer skills to operate mail sorting machinery and equipment, and maintain digital records of incoming and outgoing mail
• Communication skills to interact effectively with colleagues and superiors, and address any issues or irregularities related to mail handling
• Problem-solving skills to troubleshoot minor issues with mail sorting machinery and equipment
• Understanding of mail handling safety procedures to ensure personal safety and the safety of others
• Ability to work in a fast-paced environment to ensure mail is processed in a timely manner

 

Mail Handler Assistant Experience Requirements

Entry-level candidates for Mail Handler Assistant roles may not need any prior work experience, though some experience in logistical, warehouse, or postal roles can be beneficial.

These candidates should have basic knowledge of postal procedures and operations, which can be gained through on-the-job training or vocational school programs.

Candidates with 1 to 2 years of experience in mail handling or a related field are often more competitive for these roles.

They may have previously held positions such as Mail Sorter, Mailroom Clerk, or Delivery Driver, where they gained skills in sorting, delivering, and handling mail or packages.

Those with more than 3 years of experience in the postal or logistics industry may have advanced skills in sorting mail, operating mail processing equipment, and coordinating bulk mailings.

They may also have some supervisory experience, making them suitable for roles that require overseeing the activities of other mail handlers.

Candidates with more than 5 years of experience have typically developed a deep understanding of postal operations and regulations.

They may have held leadership roles in the postal or logistics industry, and are often well-equipped to take on the responsibilities of a Mail Handler Assistant Supervisor or Manager.

 

Mail Handler Assistant Education and Training Requirements

Mail Handler Assistants typically require a high school diploma or equivalent.

This role does not necessitate a specific degree or certification, however, certain skills and abilities are needed for the job.

These include physical fitness, as the job often involves heavy lifting, and the ability to work quickly and efficiently.

Newly hired Mail Handler Assistants usually receive on-the-job training to familiarize themselves with the postal system and mail sorting machines.

The duration of this training varies but typically lasts a few weeks.

While not required, some candidates may choose to pursue courses or certifications in logistics or supply chain management to better understand the mail system and improve their efficiency.

Excellent knowledge of geographical locations and ability to work in a team are also beneficial for a Mail Handler Assistant.

As this role requires handling sensitive documents, a clean criminal background check is usually a prerequisite for employment.

Continued employment as a Mail Handler Assistant may also require periodic physical fitness tests and ongoing on-the-job training to stay updated with changes in postal regulations and procedures.

 

Mail Handler Assistant Salary Expectations

A Mail Handler Assistant can expect to make an average of $17.48 (USD) per hour.

The actual pay may vary depending on factors such as previous experience in the field, geographical location, and the specific company for which they work.

 

Mail Handler Assistant Job Description FAQs

What skills does a Mail Handler Assistant need?

Mail Handler Assistants need to have strong organizational skills to sort and handle a large volume of mail efficiently.

They should also possess good physical stamina as the job often involves lifting heavy mail bags and standing for extended periods.

Basic computer skills are necessary for using automated systems for mail processing.

Attention to detail is also crucial to avoid errors in mail sorting and distribution.

 

Do Mail Handler Assistants need any specific qualifications?

A high school diploma or equivalent is typically required for Mail Handler Assistants.

Previous experience in mail handling or logistics can be beneficial, but is not necessarily required as on-the-job training is usually provided.

There are no specific licensing requirements for this role.

 

What should you look for in a Mail Handler Assistant resume?

A Mail Handler Assistant resume should highlight the candidate’s physical stamina, attention to detail, and organizational skills.

Any past experience in mail handling, sorting, or logistics should be clearly indicated.

Familiarity with automated mail processing systems could be a plus.

 

What qualities make a good Mail Handler Assistant?

A good Mail Handler Assistant is reliable, punctual, and able to work efficiently under pressure.

They should be able to follow instructions accurately and possess good attention to detail to avoid mistakes in mail sorting and distribution.

Good physical stamina is also important as the role often involves heavy lifting and standing for long periods.

 

What are the daily duties of a Mail Handler Assistant?

On a typical day, a Mail Handler Assistant is responsible for receiving and sorting mail and packages according to the destination.

They load and unload mail trucks, operate mail processing equipment, and move mail around the postal facility using forklifts or other machinery.

They are also responsible for maintaining cleanliness in the work area and ensuring that the mail is kept secure at all times.

 

Conclusion

So, there you have it.

Today, we’ve unlocked the intricacies of what it really means to be a mail handler assistant.

And guess what?

It’s not just about sorting and delivering mail.

It’s about ensuring that every letter and package reaches its destination, one piece of mail at a time.

With our ready-to-use mail handler assistant job description template and real-world examples, you’re fully equipped to make your next move.

But why stop there?

Venture further with our job description generator. It’s your key to creating precision-crafted job listings or refining your resume to perfection.

Remember:

Every piece of mail is a part of a larger journey.

Let’s embark on that journey. Together.

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